National
Reviews and Complaints

That's why I love National! They have clothes that are comfortable and stylish, but still appropriate for my age. I can wear their graphic tees and shorts to hang out with my friends, or their button-down shirts and khakis for family events. And their prices are really reasonable too, so my mom doesn't mind buying me a few things from there.

But National isn't just for kids like me. My grandma loves shopping there too! She says their clothes are classic and well-made, and she always finds something she likes. And they have a great selection of accessories too, like scarves and jewelry.

The website is easy to use, and they have a lot of helpful information about sizing and fit. And if you have any questions, their customer service is really friendly and helpful. I've had to call them a few times to ask about shipping or returns, and they always take the time to explain everything to me.

Overall, I think National is a great store for anyone who wants comfortable, stylish clothes at a reasonable price. Whether you're a kid like me or a grandma like my grandma, you'll find something you like there. So check it out!

I just got my hands on the Black Cherry Button Front Knit Cardigan from National and I gotta say, I'm pretty happy with it. The color is just gorgeous and the style is right up my alley. The material is super soft and cozy, which is perfect for chilly days. I actually have this cardigan in two other colors and I can't get enough of it. I highly recommend this item to anyone who wants to stay stylish and comfortable at the same time. Trust me, once you put it on, you won't want to take it off.

I've bought stuff from National twice now, using their mail order catalog, and I gotta say, I'm pretty happy with what I got. The stuff was just like they said it would be, and it didn't cost me an arm and a leg like it would at a fancy department store. I was a little worried about how long it would take to get here, but it actually came pretty quick, which was a nice surprise.

The clothes I got are perfect for just hanging out at home or running errands around town. They're comfy and casual, but still look nice enough that I don't feel like a total slob. I'm not really into super fancy clothes anyway, so this is perfect for me.

Overall, I'd definitely recommend National to anyone who wants some good quality clothes without breaking the bank. It's nice to know that there are still some places out there that don't charge an arm and a leg for stuff that's actually worth buying.

So, I recently bought six pairs of panties from National and two of them were the wrong size. I tried to return them, but they said I had to return all six pairs. I had already worn three pairs and opened the package of the other three, but only one pair fit me. They wouldn't let me return just the two that were the wrong size. It was a bit frustrating, but I understand their policy.

However, the customer service representative I spoke with was very nice and helpful. I asked her to remove my name from their mailing list and she was happy to do so. Overall, I had a decent experience with National. The quality of the panties was good and they were comfortable to wear. I just wish their return policy was a bit more flexible.

I'll probably still shop with them in the future, but I'll make sure to double-check the sizing before I make a purchase. It's always a good idea to read the fine print and understand the return policy before buying anything online. All in all, I'd say National is a decent place to shop for underwear, but just be aware of their return policy.

I had a really bad experience with National, and I don't think I'll be shopping with them again. I bought two items online for $54.95 plus tax, and my credit card was charged on October 20th, 2022. Unfortunately, I had to return one of the items, so I sent it back via USPS on November 2nd, 2022. The cost of the return was $8.95.

When I contacted customer service to ask about my refund, they told me that I should expect delivery on November 8th, 2022. However, I was shocked to learn that I would have to wait 14 days for my refund to be processed! That's a really long time to wait for my money back.

To make matters worse, National has a really ridiculous return policy. They have a lot of requirements and charges that make it really difficult to return items. And even when you do return something, they take forever to process your refund.

Overall, I'm really disappointed with my experience with National. Their return policy is terrible, and their customer service is not very helpful. I would not recommend shopping with them if you want a hassle-free shopping experience.

So, I recently made a purchase on National's website, shopnational.com, and I have to say, I'm a bit disappointed with the whole experience. I placed an order on December 13th for a total of $212, and the representative I spoke with assured me that my package would be delivered by USPS on December 20th. However, when the 20th came and went, I started to get a bit worried.

I decided to call National earlier today to inquire about the status of my order, and that's when things really started to go downhill. The representative I spoke with informed me that my package would actually be delivered by UPS, not USPS, and that it could be another 3-4 days before it arrived. This was not the "estimated" date that I was given when I placed my order, and I was not happy about it.

To make matters worse, I live in an apartment complex that does not have any place or boxes for UPS deliveries. There are no balconies or patios where they could leave my package, so I had to stay home all day today, waiting for the brown UPS truck to arrive. But guess what? Nobody came. Despite what the representative had told me, my package was not delivered today, and there's no telling when it will actually arrive. It could be as late as 2023, for all I know!

Overall, I have to say that I'm pretty disappointed with National's service. The fact that they gave me an incorrect delivery date and then switched carriers without informing me is unacceptable. And the fact that I had to waste an entire day waiting for a package that never arrived is just the icing on the cake. I'm not sure if I'll be shopping with National again in the future, but if I do, I'll definitely be more cautious and double-check all the details before placing my order.

I've been getting this catalog from National for quite some time now, and I decided to order online for Christmas 2019. However, I couldn't log in to my account. After trying to figure it out on my own, I finally decided to call customer service. Unfortunately, I got wrong information from two separate phone calls. It wasn't until the third agent that I was finally given the correct information. They told me to place an order, which should take care of my account issue. However, they also told me not to open the package and to write "refuse" on it before returning it to the post office. I followed their instructions and returned the package. The agent assured me that I would be refunded the entire bill.

However, after several weeks, the refund was not showing up on my Paypal account. I decided to email them, and I promptly received a refund. However, I was charged shipping both ways! I called customer service, and after some discussion, they agreed to refund both shipping charges. I am also waiting for a refund for another "refused" order. The agent told me that they haven't received that package yet. I find it very curious that both of my refusal packages were sent out at the same time. I understand that I have to pay the initial shipping cost, which is normal business practice in this instance. However, it has been several weeks, and I am not happy or confident about shopping with Shop National ladies apparel. As a result, I am no longer a customer.

Overall, my experience with National has been frustrating and disappointing. While I appreciate the efforts of the customer service agents who tried to help me, the misinformation and confusion caused unnecessary stress and inconvenience. Additionally, the shipping charges and delayed refunds have left a bad taste in my mouth. I hope that National can improve their processes and communication in the future to avoid similar issues with other customers.

So, I went on the shopnational website and wrote a bunch of reviews for different products. I noticed that they only posted the 4 and 5 star reviews, but not the single 3 star review that I left on a product that had no reviews yet. I don't think my review was rude or anything, it was just honest and balanced. I did notice that they do allow negative reviews for products that already have reviews, so maybe it's just the fact that it was the first review that they didn't like?

It got me thinking about how many negative reviews brands allow on their own websites. Do they "tweak" the review profile to make their products seem better than they actually are? It's definitely something to consider when reading reviews on any website.

Despite this, I still plan on shopping at National. However, I've learned not to trust the review profiles completely. Especially if there's only one review and it's positive, or if a product doesn't have any reviews at all. I'll assume that there were negative reviews that were censored out.

Luckily, there are other retailers that sell National clothing where the reviews aren't as censored. It's always good to have options.

On a side note, I couldn't find a way to edit my review. I left a review on a product before I noticed a sewing flaw, a crimped thread on the bodice. If I had noticed it earlier, I would have mentioned it in my review. Oops, my bad.