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1.0 5 Reviews 312 Complaints
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Nextdoor Complaints 312

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J
10:27 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

As the original Lead for our neighborhood for the past few years, I have been extremely disappointed in the direction that Nextdoor has been moving. For the most part, our neighbors have used Nextdoor for positive, uplifting, communication enhancing purposes, but there is always a bad apple in every crowd. Nextdoor has not given the Leads the ability to...

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ComplaintsBoard
H
9:17 pm EDT

Nextdoor community standards

been a member since 2014 when everyone was doing it...I havn't used until yesterday someone told me to log in--there was over 24 comments from my neighbor that I was a drug dealing-cat killing-disgrace, , etc
apparently this has been going on for over a year...I spoke up
now the lead has me blocked I cant say anything--I cant message anyone
seems to me this site is only for one sided bs of people hating

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B
2:53 am EDT

Nextdoor unauthorized account deletion

I asked them to stop sending emails to my account (spamming) regardless of turning off all email notifications on their website. A staff associate decided to delete my family's account because we shared the same address and felt that was the reason. The emails used are completely different and are in no way linked or associated with each other. Now I still have an account but my family does not.

There is no way to contact them other than email, which is very fustrating, and is not good business ettiquete on their part.

I have retained all copies of the email coorespondance for future proof that I did not request the deactivation of an account that is not mine. This is a major security breech and clearly shows evidence that anyone can request to delete another users account without their permission.

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R
9:48 am EDT

Nextdoor social network that has a clear socialist base to it

This company, Nextdoor.com, censors its clients post if they are opposed to their political beliefs. It is a web site that is very clearly Socialist in theory. If you talk politics on their network they edit out what they dont like and then accuse you of being mean and phobic of friendliness. Typical Marxist move in theory. Stay way far back from this website, they allow the local police on it and their moderators are socialist. BAD! BAD! COMPANY folks, stay away from them. go to CAUSES.COM/FREESPEECH.

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A
A
alison re
US
Oct 29, 2017 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If enough people got together maybe there could be a great prejudice law suit!

ComplaintsBoard
L
2:11 am EST

Nextdoor I hate this website!

I'm absolutely disgusted with Nextdoor and my terrible neighbors! This website is a perfect place to see how nasty your neighbors really are. I posted something on this website and received tons of negative comments from one nasty neighbor. I asked him to stop writing terrible things about me but it did not stop me. Then I reported him to Nextdoor. I explained that he said a lot of nasty things about me and my family and I asked Nextdoor to remove that man from their website. And they did not reply! They simply ignored me and did nothing to help. I hate this website!

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J
JustANeighbor
Alexandria, US
Nov 25, 2020 10:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wowwww... Just ran up on this complaint board for nextdoor and am amazed at how prevelant this 'bully' behavior is on this public platform! I too believe NextDoor is nothing more than a platform for certain 'bully-type' folks to jump on anyone about whatever they post! I posted something back in the summer about removing historical statues and other artifacts from the Civil war and was immediately called a "White supremist racist terrorist". I had to chuckle at that because the person who posted that comment was young enough to be my daughter and had no CLUE who I was or what I look like! I created a commentary just to play with those bullies and baited them to see just how they would respond. Boy... what an eye opener for who my neighbors are! There were over 200 comments most of which were derogatory, racially motivated, downright hateful comments designed to intimidate and it was like watching lab rats... Pavlov's dogs doing just what I suspected they would do! They did not disappoint! And this is in an upper middle class area with 6-digit incomes and $1M houses! They obviously have no clue what it means to have 'class'. I am more than happy to provide a copy of my post and all comments to NextDoor or whomever is working these complaints. However, all that being said, it's very sad indeed the concept of NextDoor which is that of good for all is left to be controlled by specific neighborhood 'leads' of which we do not know who they are but prove repeatedly are most definitely biased. There is most definitely a clique on our local NextDoor platform. I thought those went away after high school... Guess not! Not the way a public forum should be run. Shame on you NextDoor. You're taking all that income and allowing the lab rats to multiply and be even more wretched.

ComplaintsBoard
T
3:49 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I posted an inquiry on Nextdoor.com and was bullied by three residents. I called them "trolls" and Nextdoor banned ME from posting. Apparently, calling somebody who is an online troll a "troll" is "name-calling" according to the self-righteous twits at Nextdoor. Several residents stood up for me, but instead of protecting me from the bullies who were...

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ComplaintsBoard
T
5:12 am EST

Nextdoor the lack of customer support is absolutely disgusting!

When we first signed on to Nextdoor we thought it was a great idea. But recently we were denied access to our Nextdoor account because of their security department. This is a big mistake! When we contacted their customer service and asked what was going on they said something that made absolutely no sense! Many times we tried to contact them but they never explained the reason. What kind of customer service is that? Nextdoor is not good at all. The lack of customer support is absolutely disgusting! There are lots of other better ways to meet and connect with real neighbors.

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D
6:19 am EST

Nextdoor no help

I am a Nextdoor member and in our neighborhood we have a huge problem. Our moderator is out of control! She's spreading lies and gossips and we cannot stop her. Yesterday she told the whole neighborhood that I'm beating my wife and son! I immediately contacted Nextdoor customer service and told them what happened. Their reps ignored all the complaints, and she has torn the the neighborhood apart. Many people from our neighborhood now hate each other for no reason! This is so sad and I'm so disgusted with Nextdoor!

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K
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Kathryn Sullivan
US
Mar 07, 2019 11:52 am EST

I was removed from next door without any reason and have not been answered by anyone in regards, so what is it anyone can have you removed for no apparent reason and get away with it.? What kind of app does this and now I see all the other complaints and I will not stop until I get answers so I will contact their headquarters if they even exist.!

ComplaintsBoard
S
3:11 am EST

Nextdoor disgusting website!

I was a Nextdoor member, but they I've started getting creepy messages from one of moderators telling me to stop meddling in the homeowners business. I'm sick of being treated so horribly! I have no idea what happened or why they are doing this to me! I also tried to sell some books but moderator keeps deleting everything I post! I contacted Nextdoor customer service, but they said that there was nothing they could do. Moderators are absolutely disgusting, I hate them! They can lie about you and customer service would do absolutely nothing! If you have decent moderators it can be a good thing. But I'm done with this website!

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L
7:43 am EST

Nextdoor awful site!

This website is a complete joke! I am a member of a community of my neighbourhood and there are many issues within our community. A woman which is on the lead is causing all the problems. She chooses what should be posted and deleted, she does not care about other peoples feelings at all. Most of the things she is posting are lies! For example, vandalism from kids in our neighborhood. There is no such thing in our neighbourhood. Our neighbourhood is a peaceful and safe place, nothing terrible ever happened here. I contacted Nextdoor support and explained the situation but they said they could not do anything about that woman. They also said that we should deal with it ourselves, since it is our problem and not theirs. Horrible service! That woman is spreading lies and we are sick of it. We want her out of our community, but we cannot do anything without Nextdoor help.

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N
9:23 am EST

Nextdoor neighbors attacking each other

This site is a place where neighbors come together. Using this site you can get information about all your neighbours. Also, users of this site are racists. All the time they speak about suspicious people who turn out to be people of different ethnicities. The site administrators can't handle anything. The worst part is that all the neighbors that hate each other post horrible things about each other. Everyone know your name, address, even your dogs name! If you want to join „nextdoor” forget about privacy. The only three times that I have posted an opinion I have been abused and harassed by my neighbours. The lies and misinformation are damaging to a person's reputation and character. I deactivated my account and am very happy about it. And now I just want to warn other people. This site is also very useful for criminals. They can get really good information on people living in a neighborhood (name and address). Well, If you like to view your neighbors attacking each other then this site is exactly for you. But I recommend to avoid nextdoor.

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M
7:40 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I registered on the website www.nextdoor.com and wrote the post, where I asked if someone knew the place, which was for rent. After that I started to receive strange emails from the users. They asked to provide landlord name and contact info, after that they wanted my personal info, and it happened because of my log in name. I used nickname, and I was so...

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About Nextdoor

Screenshot Nextdoor
Nextdoor is a social networking platform for local communities and neighborhoods. It allows users to connect with nearby residents, share information, and discuss local issues. The service also provides a space for local businesses to engage with their community, post updates, and advertise to a targeted audience.
How to file a complaint about Nextdoor?

Here is a guide on how to file a complaint or review about Nextdoor on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Nextdoor in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Nextdoor. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Nextdoor on ComplaintsBoard.com.

Overview of Nextdoor complaint handling

Nextdoor reviews first appeared on Complaints Board on Mar 25, 2014. The latest review Bullying and harassment in Meridian Idaho was posted on Oct 31, 2024. The latest complaint A neighbor reported me twice my account disabled yet she still post offensive remarks was resolved on Dec 03, 2021. Nextdoor has an average consumer rating of 1 stars from 317 reviews. Nextdoor has resolved 1 complaints.
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  1. Nextdoor Contacts

  2. Nextdoor phone numbers
    +1 (415) 569-7971
    +1 (415) 569-7971
    Click up if you have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number Click down if you have unsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have UNsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number
  3. Nextdoor emails
  4. Nextdoor address
    101 Spear St., 2nd Floor, San Francisco, California, 94105, United States
  5. Nextdoor social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Nextdoor Category
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