Ninja Coatings’s earns a 3.3-star rating from 7 reviews, showing that the majority of customers are somewhat satisfied with their protective coatings.
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The work was completed as advertised, by a crew that was very professional and easy to work with
The work was completed as advertised, by a crew that was very professional and easy to work with.
Very pleased with the work done and the crue, the results are beautiful, I highly recommend this
Very pleased with the work done and the crue, the results are beautiful, I highly recommend this company
I was very disappointed with the service provided by Ninja coatings. There were many promises made that were unfulfilled. When I initially signed the contract, I was told that there would be a week and a half wait. I did not get scheduled until three weeks after I signed the contract, then was rescheduled at the last minute. The employees that came to install my floors did not arrive until noon and consequently did not complete the work as advertised in "one day". It took a week for the entire process to be completed after I was promised that they would come back the next day because of their tardiness.I received no call backs after several messages were left with the office, my salesman, and the regional manager. To this day, I have received no call back from the regional manager after multiple messages left. The employees that performed the work left paper and cigarette butts on my property. I have multiple oil stains in my driveway left from the employees vehicle. I spent a significant amount of time touching up paint on my concrete board wall due to abrasions from their surface grinder. There are stains on my brick column from the material used for crack repairs.The handle on the latch that disengages my garage door from the motor came up missing after being used by the employees installing the floors. This entire experience was unpleasant, and I would not recommend this company to anyone.
Very pleased with the work done and the crue, the results are beautiful, I highly recommend this company
The work was completed as advertised, by a crew that was very professional and easy to work with.
Our garage floor looks awesome
Our garage floor looks awesome. We had several hairline cracks in the concrete. These were sealed and with the beautiful Ninja Concrete Coatings these are no longer a concern. Definitely recommend them.
Ninja coatings is a complete scam
Ninja coatings is a complete scam. I signed contract may 5 for new pool deck. ITS end of August no new pool deck, When I call to complain all I get is excuses. The weather is bad, all my crews have COVID. Yep, thats just what they are excuses. No offer to refund my deposit and admit they cant do the job. Since Im 74 years old I do believe I was targeted and the victim of elder fraud.
I was very, very dissatisfied with the final result of 3 times back to my house to "fix" the problem
I was very, very dissatisfied with the final result of 3 times back to my house to "fix" the problem. They did not keep their appointments and did not call to cancel. They were to come back and address issues with the coating and made appointments that they never showed for. Total lack of respect for the customer and his time. Always moved patio furniture to make sure they could do their job. Totally dis-respected me by not following through on their scheduled times. Never use this company.
Replied
Ninja Coatings is an incredible company with excellent employees
Ninja Coatings is an incredible company with excellent employees. Our initial visit with Brandon was informative; he was honest and forthright about the process. Although we had to deal with a bit of inclimate weather for several days, Scott and the installation crew were timely, professional and courteous. Our concrete patio now has a beautiful, lifetime coating that has improved the look of our pool area and increased the value of our home. Our installers did a great job and were attentive to the details. I highly recommend Ninja to anyone looking to improve the appearance of their flooring.
The complaint has been investigated and resolved to the customer's satisfaction.
I was very disappointed with the service provided by Ninja coatings
I was very disappointed with the service provided by Ninja coatings. There were many promises made that were unfulfilled. When I initially signed the contract, I was told that there would be a week and a half wait. I did not get scheduled until three weeks after I signed the contract, then was rescheduled at the last minute. The employees that came to install my floors did not arrive until noon and consequently did not complete the work as advertised in "one day". It took a week for the entire process to be completed after I was promised that they would come back the next day because of their tardiness.I received no call backs after several messages were left with the office, my salesman, and the regional manager. To this day, I have received no call back from the regional manager after multiple messages left. The employees that performed the work left paper and cigarette butts on my property. I have multiple oil stains in my driveway left from the employees vehicle. I spent a significant amount of time touching up paint on my concrete board wall due to abrasions from their surface grinder. There are stains on my brick column from the material used for crack repairs.The handle on the latch that disengages my garage door from the motor came up missing after being used by the employees installing the floors. This entire experience was unpleasant, and I would not recommend this company to anyone.
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Is Ninja Coatings Legit?
Ninja Coatings earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ninja Coatings. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ninja Coatings has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Ninja Coatings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ninjacoatings.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ninjacoatings.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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About Ninja Coatings
Ninja Coatings offers a wide range of coatings, including epoxy, polyurethane, and hybrid coatings, that are customized to meet the unique needs of each client. These coatings provide outstanding protection against corrosion, abrasion, and chemical attack, ensuring that equipment and structures remain in top condition even under harsh operating conditions.
At Ninja Coatings, quality and performance are top priorities. The company employs only the most experienced technicians and uses the latest, state-of-the-art equipment to ensure that every coating application is done to the highest standards. All coatings are tested rigorously to ensure that they meet the strictest quality and performance standards, giving clients the peace of mind that their equipment and structures are protected from the effects of wear and tear.
In addition to high-quality coatings, Ninja Coatings provides exceptional customer service and support, working closely with clients to ensure that their needs are met and that they are satisfied with the coatings and services provided. The company offers competitive pricing and fast turnaround times, making it a top choice for businesses in need of effective and reliable protective coatings solutions.
Overall, Ninja Coatings is a trusted and respected name in the industrial coatings industry, offering a wide range of superior products, excellent customer service, and exceptional value. With its commitment to quality and performance, it is a company that businesses can rely on to protect their valuable equipment and structures for years to come.
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Ninja Coatings Contacts
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Ninja Coatings phone numbers+1 (504) 224-6988+1 (504) 224-6988Click up if you have successfully reached Ninja Coatings by calling +1 (504) 224-6988 phone number 0 0 users reported that they have successfully reached Ninja Coatings by calling +1 (504) 224-6988 phone number Click down if you have unsuccessfully reached Ninja Coatings by calling +1 (504) 224-6988 phone number 0 0 users reported that they have UNsuccessfully reached Ninja Coatings by calling +1 (504) 224-6988 phone number
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Ninja Coatings address115 James Dr. W Suite 140, Saint Rose, Louisiana, 70087, United States
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Ninja Coatings social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
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Our garage floor looks awesome. We had several hairline cracks in the concrete. These were sealed and with the beautiful Ninja Concrete Coatings these are no longer a concern. Definitely recommend them.
I was very, very dissatisfied with the final result of 3 times back to my house to "fix" the problem. They did not keep their appointments and did not call to cancel. They were to come back and address issues with the coating and made appointments that they never showed for. Total lack of respect for the customer and his time. Always moved patio furniture to make sure they could do their job. Totally dis-respected me by not following through on their scheduled times. Never use this company.
Ninja coatings is a complete scam. I signed contract may 5 for new pool deck. ITS end of August no new pool deck, When I call to complain all I get is excuses. The weather is bad, all my crews have COVID. Yep, thats just what they are excuses. No offer to refund my deposit and admit they cant do the job. Since Im 74 years old I do believe I was targeted and the victim of elder fraud.