Hello,
My name is Kristie Istead, I purchased a brand new 2016 Nissan Titan Xd on Mother's Day of 2017. This was my dream truck that took me 10 years to get, and honestly I've never been let down my a company so much. In the year and half that I've owned it it's now been into the shop over 22 times and goes in again this Wednesday to have another set of Bump stops installed in 6 months, I've had multiple issues with it from my door handle breaking in my hand, both 3/4 back seat has been replaced as well as front drivers seat, top back cargo light, which involved removing the whole interior roof (which broke and that had to be replaced as well) and now my truck whistles inside, my EGR valve went while on the 401 with a trailer full of animals and Nissan won't tow my trailer so my whole EGR system had to be replaced because of possible damage, radio issues upon radio issues and fighting with them to finally replace it, electrical issues causing my dash lights and everything to keep going black, my cruise control is debatable wether it wants to work or not at times most times won't work till I've been driving around 10 mins, my tail gate has fallen apart multiple times to the point I'm having them just bolt it to the top because it won't stay on and they say it's fine, I can keep going, it's basically I think I have a Lemon, it's literally falling apart under me and because it's a manufacture issue I went to them and they basically told me tough luck they won't help me and their closing my case. Is this legal and how can they get away with it? Now I'm literally stuck with a brand new truck that is falling apart! And it's only got 52, 000 Klms! I've Also filed with the BBB and so far it's been a week and nothing, and to top it off, now my front end is shaking and I will NEVER get another Nissan, we bought two at the same time and I'll be trading them in for a GM most likely. Seeing that Nissan has left me out to dry. These are just "some" of them, and it has to go back in AGAIN.
A very sad customer,
Kristie Istead