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NoFlame E-Cig
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1.0 6 Complaints
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NoFlame E-Cig Complaints 6

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S
12:03 pm EDT

NoFlame E-Cig no flame

Hello Vigo,

My vigo id is [protected]. I am not satisfied with you because despite of real video and real account you didn't give me single flame yet. I am trying since four months even I seen instances where people used my video for duet they get flame but I am not. Can you please look concerned and provide appropriate feedback.

Thanks
Acting-rani

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N
12:57 pm EDT

NoFlame E-Cig battery for cartridge

Last year I was send a defective battery which i mailed back to the company at the address they gave. They said they never received it. Since I did not send it to you certify mail there was nothing I could do so I just took the lost.
Last August 7th I had a different defective battery which I return to
6538 COLLINS AVE #114
MIAMI BEACH, FL 33141(COPY BELOW)
MY RMA#[protected] which this was send certify mail
Tracking# [protected] 53 sent on 8/27/2018 (COPY BELOW)
It was sent back to me RTS
I called NO Flame on phone and they checked the address and said it was right.
They told to to return it again. I went to the PO and resend it.
Today 09/19/2018 I received it back Return to sender. I have 6 boxes of cartridges and no battery. I want a new battery ASAP

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1:23 pm EST

NoFlame E-Cig Electronic cigarette unauthorized credit card charges

I won this package, so gave this to a friend, has a present, and noticed that this company has been taking 2 x lots of £49.99 per month since November and only just found out who and what were taking this after awhile it was from this so called company so far they have taken just a little under £300 from my account to which I was not aware of this trying to get them online or by phone is very difficult I cannot afford to be ripped off from this especially when I have nothing to show for it, my desirable resolution would be for a request for a refund, and this company looked into and taken to court for this scam I have no invoices or emails has they never sent any, but have bank details of them taken out the amounts, if needed

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Robert Shields2
GB
Jun 10, 2017 7:58 am EDT

I have had the exact situation happen to me, although so far only two payments have been taken.

Trying to contact these thieves is almost impossible.

Did you get it sorted out and if so what did you do?

How these con merchants get away with it is a mystery and it should be stopped.

Is NoFlame E-Cig Legit?

NoFlame E-Cig earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates NoFlame E-Cig highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about NoFlame E-Cig to understand what to expect from them.

We found clear and detailed contact information for NoFlame E-Cig. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Noflameecig.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • NoFlame E-Cig's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Noflameecig.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • NoFlame E-Cig protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to NoFlame E-Cig has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
S
2:09 pm EST

NoFlame E-Cig They did not deliver my order!

I brought 4 ecig batteries from ECIGNOFLAME.com warehouse worth $1.50 each and paid $12 for express next day post. After 2 days of waiting item I started emailing the company with complaints to which I received no reply. I then tried to find a phone number as to ring up and complain only to find they had none.

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Billy1956
US
Jun 29, 2017 8:14 pm EDT

I have received 2 refill packs of NO FLAME ecigs I did not order them, I don't want them as I have now stopped using all cigeretts, cancel my account and were do I return these it to, and please refund my money £59-99 thankyou.

Mr.W. Mcguffie. 30/06/17

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mr r m simpson
GB
Sep 18, 2015 6:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my name is ron i also bought a scam deal i was told i only needed to pay postage which i did but when i got my bank statement they have stole a further £69.99 from my account i can, t afford this i live of my state pension i would, nt mind but i, ve seen a brand on sale for £15.00 .

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Porksoda
Columbus, US
Aug 02, 2013 9:20 am EDT

The phone number I have is [protected] and the address is 1521 Alton rd. #752 Miami Beach, FL 33139 hope it helps

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richard l brown
Retsof, US
May 28, 2013 10:24 am EDT

i bought no flame cig kit 2 mlo. ago battery will not charge up.please send replace ment battery as soon as possible...richard brown

354

4 tenth st. retsof, new york 14539.thank you much. ill be looking forward to the replacement battery whic i needf badly..

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robyn gundersen
verona, US
Mar 14, 2013 10:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i ordered the kit a a week and a half ago, , , still no kit..please put a rush on it

ComplaintsBoard
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3:33 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have got NoFlameeCig.com free offer but they have been taking money out from my credit card. The stolen sum is $73.98 and can’t afford myself such a loss. What can be done to stop this? I haven’t got money to throw away like this. Please help us to stop this.

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ComplaintsBoard
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1:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

NoFlame E-Cig Hidden Subscription

On 10/25/2012 I ordered a FREE e cig trial from www.33cigs.com. It was supposed to cost me 4.99 for shipping which I did get charged. I recieved the kit. I was very careful to look for strings on the web site before I ordered but found none. The kit came with no info except a thank you letter. 14 days later my account was charged $100.47. On 11/26/2012 my account was charged $80.26 and today I got a package of refills in the mail from "No Flame E- Cigarette, 6538 Collins Avenue #95, Miami Beach, FL. When I went back to the web site to complain, it was gone. Now I have no clue who to contact to stop this.

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Boulter
GB
Nov 19, 2018 8:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been scammed by their free offer. I excepted the free starter kit and now am now being charged every month for a product I do not want. They are taking 49.99 out of my account each month. How do I stop these transactions?

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Boulter
GB
Jun 15, 2016 9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Not sure. Do you get in touch with me?

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Ed Gorski
Boulder Creek, US
May 06, 2013 10:34 am EDT

May 6, 2013
I also have been misled and over charged by this company.

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Gene Embry
Atmore, US
Dec 10, 2012 11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I to did the same thing...and then the next thing i knew i was being charged $79.00 a month...which has been going on for months! they certainly keep this quiet. I called them the 4th of dec 2012 and had this cancelled, i recieved a cancellation email saying that the order was cancelled...then the following friday i recieved another shipment...I sent then an email about their so called practices and i've contacted tne Better Business Bureau...and if i don't recieve a response from the company...i definitely have the money and meabs to let my lawyer handle the situation...this kind of business tactics need to be put a top too

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Overview of NoFlame E-Cig complaint handling

NoFlame E-Cig reviews first appeared on Complaints Board on Nov 29, 2012. The latest review no flame was posted on Jul 6, 2019. NoFlame E-Cig has an average consumer rating of 1 stars from 6 reviews. NoFlame E-Cig has resolved 0 complaints.
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  1. NoFlame E-Cig Contacts

  2. NoFlame E-Cig phone numbers
    +1 (877) 647-3625
    +1 (877) 647-3625
    Click up if you have successfully reached NoFlame E-Cig by calling +1 (877) 647-3625 phone number 0 0 users reported that they have successfully reached NoFlame E-Cig by calling +1 (877) 647-3625 phone number Click down if you have unsuccessfully reached NoFlame E-Cig by calling +1 (877) 647-3625 phone number 0 0 users reported that they have UNsuccessfully reached NoFlame E-Cig by calling +1 (877) 647-3625 phone number
  3. NoFlame E-Cig emails
  4. NoFlame E-Cig address
    1521 Alton Road #752, Miami Beach, Florida, FL33139, United States
  5. NoFlame E-Cig social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
NoFlame E-Cig Category
NoFlame E-Cig is ranked 1358 among 1606 companies in the Online Shopping category

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