Norwegian Cruise Line review: Entire cruise experience viva 8/09/2023

To say the least, briefly and to avoid any more undue duress, argument, and expended energies, we would like to move forward in resolving all disputes we have with Norwegian, at this time. Our “Once in a Lifetime Vacation” on the Viva was extremely disappointing. The only thing that did not disappoint was the Stateroom cabin. Otherwise, the ship layout was disappointing, the crew or lack thereof (personality was an issue), duration of time in ports and more. Moving forward, rather than compounding negatives, continuing to turn negatives into positives, as our recent vacation turned full-time job, was not the positive we were hoping, for the thousands of dollars and hours spent preparing for, only now to fight the claims process, trying to reclaim unplanned expenditures not having had our luggage ^+/6 days of our 11 day (about 1 and a half weeks) “vacation" and still chasing a “vacation!” We look forward to an “amicable” opportunity with NCL and request to be “compensated” with opportunities to help be part of the solution and future positive experiences with your Line.

More feedback will be given based on the future comps provided. We would like to sail Alaska, Spring 2024.

This is a formal attempt at “Dispute Resolution.” Every attempt is being made on our part, as a Consumer, to resolve the dispute if in all fairness to both parties. Please respond within 10 days.