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CB Travel and Vacations Novotel Incorrect charges to my credit card
Novotel

Novotel review: Incorrect charges to my credit card

H
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5:52 am EDT
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I booked a room at Novotel West, Hammersmith for a new employee on 11th June for accommodation 24th June until 27th June, it looked like I had gone directly to the Novotel central reservations so I did not question, I was told the room charge of £129 per night and accepted this when I saw the charge against my credit card I challenged the hotel who informed me I had booked through a third party. This was news to me, when I requested an invoice the hotel told me the charge for the room was £606.90 however my credit card has been charged £939.64. This is a charge of £329.74 just for booking the room. The reference on my statement is CCI HOTEL RES [protected] US TX 75234 When I try to contact the number is no longer in service. I cannot claim this back from my company without a full vat receipt. Please advise

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    +33 145 388 800
    +33 145 388 800
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    2 rue de la Mare Neuve, Evry, 91000, France
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  6. Nick
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    Nov 21, 2024
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