OMB Warehouse’s earns a 1.3-star rating from 17 reviews, showing that the majority of customers are dissatisfied with purchases.
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Disappointed with OMB Warehouse: Missing Parts, Slow Service, and Inadequate Compensation
I placed an order for a good amount of parts from OMB Warehouse. Gotta say, I was pretty bummed when my package arrived and a whopping 75% of my order was nowhere to be found. I mean, seriously? Not cool, OMB.
So, I decided to reach out to them and let them know about the missing parts. And guess what? It took them a whole two days just to get those missing pieces shipped out. Talk about slow service, right? And to top it off, they decided to use their snail-like shipping option. Ugh, just my luck.
Now, here's the kicker. I had already been waiting for these parts for a solid two weeks, and now I gotta tack on an extra week because of their blunder. Can you believe it? I sure couldn't. It's like they don't even care about my time or the fact that I needed those parts ASAP.
Oh, but wait, they did offer me a little something as an apology. A 20% off code for my next purchase. Yeah, like I'm gonna be rushing back to their website after this mess. I mean, who's to say there will even be a next purchase? They really need to step up their game if they want to keep customers like me coming back.
Overall, I gotta say I'm pretty disappointed with my experience with OMB Warehouse. Their lack of attention to detail and slow response time really put a damper on things. I'll definitely be thinking twice before giving them another shot.
Disappointing Experience with OMB Warehouse: Delayed Shipping and Lack of Customer Support
I made an order with OMB Warehouse, and I even paid extra for that fancy 3 day expedited shipping so I could have my part by the weekend. I mean, come on, 4 days would have been enough to get it by Friday, so 3 days should have been a piece of cake. But guess what? They didn't even bother to ship the item until a day and a half later. Can you believe it? So much for my 3 day shipping, because it ended up arriving on Saturday night. What a bummer!
I tried to reach out to the company through two different channels, hoping to get some answers or at least a little bit of acknowledgment. But you know what happened? Absolutely nothing. No response from either avenue. It's like they just don't care about their customers. So, if you decide to do business with this company, be prepared to be ignored and taken advantage of. It's a real shame, I tell ya.
Unprofessional and Untrustworthy: My Experience with OMB Warehouse
I just bought a carb for my Homelite 26 CC weed trimmer from OMB Warehouse. I had some trouble with my engine not starting, so I called the company to figure out what was wrong. They basically told me that once I opened the package, I couldn't return the part anymore. They also mentioned that they don't accept returns after 30 days. Let me tell you, this company is not professional or trustworthy at all. I highly recommend being cautious when dealing with them. There are plenty of other reliable businesses out there, but unfortunately, this one is not one of them.
Disappointing Experience with OMB Warehouse: Lack of Warranty and Customer Support
I recently made a purchase from OMB Warehouse, specifically a billet rod. However, upon installation, I noticed that one of the bolts was a bit bent. Unfortunately, I only realized this after attempting to turn the crank, which resulted in some difficulties. I reached out to the company regarding this issue, hoping for a resolution.
To my disappointment, they informed me that performance parts like the one I purchased do not come with any warranty. This was quite frustrating, especially considering that the problem was caused by their own mistake. It seems that if you encounter any problems with your product, you shouldn't hold your breath for a replacement.
As the president of a North West Indiana Group, I feel it is my duty to inform others about my negative experience with this company. I will no longer be endorsing OMB Warehouse, and I am actively spreading the word about this incident to everyone I come across. It's important for people to be aware of the lack of support and customer service provided by this company.
In conclusion, my encounter with OMB Warehouse left me dissatisfied and disappointed. The absence of a warranty for performance parts, coupled with their refusal to take responsibility for their mistake, has led me to lose faith in this company. I hope that by sharing my experience, others can avoid similar frustrations and make more informed decisions when choosing where to shop for their automotive needs.
Horrible Experience with OMB Warehouse: Zero Effort, Shoddy Packaging, and Late Delivery
I gotta tell ya, I had a real bad experience with OMB Warehouse. I mean, seriously, their willingness to fix my order was absolutely zero. Can you believe it? I spent a whole bunch of money, like hundreds, and what did I get? Maybe fifty bucks worth of stuff, if I'm being generous. And get this, they had the audacity to send me some Lowes packing tape. Like, really? That's the best they could do? And to top it all off, they wrapped a greasy engine mount in some crumpled newspaper. I mean, come on, guys, a little effort would have been nice. Maybe if they had bothered to wash it, they wouldn't have had to resort to such shoddy packaging.
Let me tell ya, I wish I could give them zero stars. Yeah, that's right, zero. 'Cause that's exactly what they deserve. This so-called "business" is a total joke. I mean, seriously, don't even think about ordering from OMB Warehouse. Trust me, you'll regret it. And don't even get me started on the shipping. They said it would be FedEx, but who shows up? The UPS man, that's who. And not only that, he was four hours late. Can you believe it? I was sitting there, waiting for my package, and this guy shows up, manhandling it like it's nobody's business. It was a real disgrace, let me tell ya.
So yeah, I'm absolutely disgusted with OMB Warehouse. If you can even call it a warehouse. I mean, it's more like a disaster zone. So take my advice, folks, stay far away from this place. Don't waste your time or your hard-earned money. Find somewhere else to shop, somewhere that actually cares about their customers. OMB Warehouse ain't it, that's for sure.
Disappointed with OMB Warehouse: Wrong Part, Argumentative Customer Service, and Unfair Return Policy
I got the part from OMB Warehouse real quick, but guess what? It was the wrong dang part! Can you believe that? So, I did what any normal person would do and sent them some pictures to show them their mistake. But you know what they said? They had the nerve to tell me that the part was actually right! Can you believe the audacity?
I specifically told the lady to take a good look at the part number that was stamped right on the part in the picture. I even told her to compare it to the number on the invoice, which is the exact part I ordered. But did she listen? Nope! She still had the nerve to argue with me, can you believe that?
And it doesn't stop there, folks. Now they have the gall to ask me to pay for the return shipping or take some in-store credit. Like I would ever do business with them again! I am beyond disgusted with their lack of professionalism. I couldn't take it anymore, so I called up Visa and you know what? They got my back!
Let me tell you, dealing with OMB Warehouse has been a real headache. They messed up my order, argued with me, and now they want me to pay for their mistake. I don't know about you, but that's not the kind of customer service I expect. I'll be taking my business elsewhere, thank you very much.
Bobcat Predator 7000 from OMB Warehouse: The Best Decision I've Ever Made!
I was really unsure about whether or not to get a Zero Turn mower, but after thinking it over for a while, I finally decided to take the plunge. And let me tell you, it was one of the best decisions I've ever made! I ended up going with the Bobcat Predator 7000, and boy, am I glad I did.
This bad boy has seriously cut down my mowing time. I used to spend a whopping 7 hours on my lawn, but now, thanks to the Bobcat Predator 7000, I can get the job done in less than 2 hours. Can you believe that? It's like magic! And let me tell you, the folks over at OMB Warehouse were a huge help in making this happen.
Not only did they offer me some top-notch advice, but they also gave me the best price around. I mean, seriously, it was over 1000 dollars cheaper than anywhere else in New Jersey or Delaware. Can you believe that? I couldn't! But it's true. These guys really know how to hook you up.
And let me just say, the people at OMB in Bristol, Pa are some of the nicest folks you'll ever meet. They were so friendly and accommodating. Since I didn't have a trailer big enough to transport the mower, they even went the extra mile and delivered it right to my doorstep. Now, that's what I call service!
I've actually bought parts and supplies from OMB before, but this was my first time purchasing a big mower from them. And let me tell you, their service is top-notch. I've never had a bad experience with them. They've always been reliable, helpful, and just all-around great to deal with.
So, if you're in the market for a mower or any other lawn equipment, I highly recommend checking out OMB Warehouse. Trust me, you won't be disappointed. These guys are the real deal.
Unethical and Unresponsive: My Terrible Experience with OMB Warehouse
OMB Warehouse is, without a doubt, the most unethical and unresponsive company I have ever had the displeasure of dealing with. I took the initiative to give them a call regarding a specific part, and they confirmed the pricing for me. They then advised me to place my order online, which I promptly did, all while expecting to pay the same price as confirmed over the phone. My order was confirmed, and my card was charged accordingly.
However, just two short days later, I received an email from OMB Warehouse, informing me of a supposed mistake in the price. They had the audacity to demand an additional $122 for the Lawn tracker deck that I had ordered. Outraged, I immediately contacted the company to express my dissatisfaction. I made it clear that since the price had been confirmed not once, but twice, and my card had already been charged, they should honor our agreement and fulfill my order as per the agreed-upon terms. Alternatively, I suggested that they have a manager call me to discuss the matter further.
To my dismay, a whole day passed before I received a response from OMB Warehouse. And what did their email say? It simply stated that my order had been canceled and that the charges had been refunded. Can you believe the nerve of these people? Not only do they engage in what can only be described as illegal practices, but they also exhibit a complete lack of ethics in their business dealings.
I implore you, dear reader, to learn from my unfortunate experience and avoid OMB Warehouse at all costs. Trust me when I say that there are plenty of other companies out there who will treat you with the respect and fairness that you deserve. Spare yourself the headache and frustration by choosing literally anyone else to do business with.
Frustrating Customer Service Experience and Shipping Delays at OMB Warehouse
I had a really frustrating experience with the customer service at OMB Warehouse. Instead of helping me with my problem, the representative just kept going on and on about how they are a small family company. I don't care about that, I just wanted my issue resolved.
To make matters worse, I paid extra for overnight shipping on the part I needed. But guess what? After it was shipped, I found out that it wouldn't be delivered to me for another 3 days! I called FedEx to see what the problem was, and they told me it was an issue with OMB Warehouse. So, I decided to give them a call.
When I finally got through to someone, it was a little girl who said she couldn't do anything for me. She did offer to refund the $4 I paid for the part, but not the $25 I paid for faster shipping. And on top of that, she had the audacity to complain to me about how they are a small family company. Seriously, I don't care about that, I just want my order to be right.
I highly recommend avoiding OMB Warehouse at all costs. They clearly don't know how to handle their mistakes. Instead, go to gopowersports.com. I had a problem with them too, but when I told them about it on Saturday morning, they assured me that my part would be delivered the following day, Sunday, as an overnight package should be. Now that's how you handle customer service.
So, take my advice and steer clear of OMB Warehouse. Save yourself the headache and go to gopowersports.com instead.
Disastrous Experience with OMB Warehouse: Lost Order, Ignored Emails, and Terrible Customer Service
I spent a whole lot of money at OMB Warehouse, but let me tell you, it was a complete disaster. I placed an order and guess what? I never received it! Can you believe that? When I reached out to them, they had the audacity to tell me that since it was marked as delivered, there was nothing they could do. Can you imagine the frustration? So, I decided to call FedEx and see if they could help me out.
FedEx told me to wait for two whole business days for them to investigate what happened to my order. Can you believe the nerve? I had already waited almost a month for OMB to even send out my order, and now I had to wait even longer. Finally, FedEx came back to me and said that they had marked my shipment as untraceable or lost. They told me to contact the shipper, which in this case was OMB Warehouse, and ask them to reship my package. On top of that, FedEx was refunding my money for that order to OMB Warehouse.
So, I reached out to OMB Warehouse, hoping for a resolution. But guess what? They completely ignored my email! Can you believe the nerve of these people? I am beyond upset. I spent a ton of money on this order, and all I want is my package. But OMB Warehouse doesn't seem to care. They got paid by me, and then they took the money again from FedEx. And to make matters worse, they are completely ignoring me. Can you believe it?
What really breaks my heart is that I was doing this build with my son. We wanted to spend some quality father-son time and teach him how to work on his bike. But OMB Warehouse treated us like dirt. My poor son is so disappointed because he used his hard-earned money to buy parts that he never even received. Now, I have to find another place to buy from because OMB won't even bother responding to me. And let me tell you, even Eric, who I assume works there, won't bother emailing me back.
Let me tell you, these people are far from top-notch. They are the worst company I have ever dealt with. I am beyond frustrated and disappointed. I just wanted a simple order, but instead, I got a headache and a whole lot of disappointment. I wouldn't recommend OMB Warehouse to anyone. Save yourself the trouble and find a different place to buy from. Trust me, it's not worth it.
OMB Warehouse Complaints 7
Disappointed with USPS Shipping: Promised USPS, received cheapest FedEx option
I paid extra for USPS shipping, but they ended up using the cheapest FedEx option. It's pretty frustrating, to be honest. I hope the person who shipped my package doesn't get the Coronavirus and die. It's just a bit of a letdown, you know? I mean, come on, guys! The Chinese are better at this!
Unethical and Disappointing: OMB Warehouse Fails to Deliver Spark Plugs, Overcharges Customers
Ordered a shop pack of spark plugs from this company and they never even bothered to send out my order. They charged me nearly $7 for spark plugs that you can find for just $2 at any local store. It's so unethical and honestly, it's a complete joke! I mean, come on, who charges that much for spark plugs? It's just ridiculous. I was really looking forward to getting my order and getting my car back on the road, but it seems like OMB Warehouse doesn't care about their customers at all. It's such a disappointment. I wouldn't recommend buying from them if you're looking for a good deal. Save your money and go to a local store instead. Trust me, you'll thank me later.
Frustrating customer service experience with OMB Warehouse, lacking knowledge and unhelpful
I had a really frustrating experience with OMB Warehouse. They couldn't even answer basic questions properly. I got hung up on not once, but twice. They kept directing me to talk to a technician, but every time I was put on hold, I ended up getting hung up on again. It was really annoying. They even told me to go watch their videos on their website, but honestly, I'm 63 years old and not very good with computers. I just wish I could talk to someone who actually knows about old mini bikes, instead of those clueless girls!
Is OMB Warehouse Legit?
OMB Warehouse earns a trustworthiness rating of 69%
Generally safe, but check closely before sharing details.
OMB Warehouse has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
OMB Warehouse has claimed the domain name for ombwarehouse.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Ombwarehouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ombwarehouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- OMB Warehouse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with OMB Warehouse has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We have detected an internal review system on OMB Warehouse's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- Be aware that OMB Warehouse's website appears to be selling firearms. While it's important to exercise your Second Amendment rights, it's equally important to ensure that you are doing so safely and responsibly.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
- We conducted a search on social media and found several negative reviews related to OMB Warehouse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Lack of Personality and Passion at Pennsylvania Store: Disappointing Minibike Experience
I've been into minibikes for over 6 years now, ever since my daughter was born. I've noticed that the person running the Pennsylvania store lacks any sort of personality. It's like talking to a bucket of water. They're only interested in squeezing every last penny out of you, without any passion for your hobbies. I would suggest paying a little extra if you have to, just so you can deal with real people instead of, you know, whatever they are.
False Advertising and Poor Customer Service: A Disappointing Experience with OMB Warehouse
I gotta say, I had a pretty bad experience with OMB Warehouse. I mean, seriously, talk about false advertising! The stuff we ordered looked totally different on their website compared to what we actually got. It's like they were playing some kind of trick on us, you know? And when we tried to return the items, they had the nerve to tell us that we had to pay for the shipping. Can you believe that? I mean, come on! They messed up the order, and now they want us to foot the bill for their mistake? No way, man. That's just not right.
I gotta be honest, this whole ordeal has left a sour taste in my mouth. I don't think I'll ever use OMB Warehouse again. I mean, why would I? If they can't even get their act together and deliver what they promise, then what's the point, right? It's a shame, really. I had high hopes for them, but they let me down big time. So, if you're thinking about giving them a shot, I'd say think again. Save yourself the trouble and find a company that actually knows how to treat its customers right. Trust me, you'll thank me later.
Disappointing and Misleading: Generac Charger from OMB Warehouse - Wrong Part, No Refund, Missing Connectors
So, I heard that this Generac charger from OMB Warehouse was supposed to work with a bunch of different models, and it cost me $148.00. But guess what? It was the wrong part! Can you believe it? I had to send it back, and you know what they told me? They said it's now a used item, so no refund for me. Can you imagine? The nerve! And get this, the picture showed connectors on the wires, but when I got it, there were none! That's why they won't give me my money back. Can you believe the audacity? Seriously, save yourself the trouble and stay away from these guys. If I could, I would give them a big fat zero!
Disappointing Experience with OMB Warehouse: Lack of Communication, Shipping Delays, and Incorrect Order
I recently made a purchase from OMB Warehouse, specifically some tires. However, I encountered a few issues during the process. Firstly, one of the tires I ordered was back-ordered, but I wasn't informed about this delay for a whole five days. This lack of communication was quite frustrating.
Eventually, I decided to switch to a different tire that was actually cheaper. However, even after making this change, my order wasn't shipped until four days later. This delay further added to my disappointment.
When I finally received my package, I discovered that one of the tires was correct, the one I had switched to from the back-ordered one. However, the other tire they sent was a cheaper version, which was not what I had originally ordered. This mistake was quite inconvenient.
To make matters worse, I have yet to receive a refund for the price difference between the two tires. It's been some time now, and I'm still waiting for them to resolve this issue. It's quite frustrating to have to deal with such a lack of customer service.
In conclusion, I would advise potential buyers to be cautious when considering OMB Warehouse as their choice of supplier. It's important to find a reputable company that values their customers and provides better service.
About OMB Warehouse
One of the key strengths of OMB Warehouse is its extensive selection of products. Whether you are in need of replacement parts for your lawnmower, chainsaw, or snowblower, or looking to upgrade your equipment with accessories and attachments, OMB Warehouse has got you covered. Their comprehensive inventory includes a vast array of items from leading brands, ensuring that you can find the perfect fit for your specific needs.
In addition to their diverse product range, OMB Warehouse is known for its exceptional customer service. Their team of knowledgeable and friendly professionals is always ready to assist you with any questions or concerns you may have. Whether you need help identifying the right part for your equipment or require guidance on installation and maintenance, OMB Warehouse's customer support team is dedicated to providing prompt and reliable assistance.
Furthermore, OMB Warehouse takes pride in its commitment to quality. They source their products from trusted manufacturers, ensuring that you receive durable and reliable equipment and parts. This dedication to quality extends to their shipping and handling processes as well. OMB Warehouse strives to ensure that your order is carefully packaged and promptly delivered, so you can get back to tackling your outdoor projects without delay.
OMB Warehouse also understands the importance of affordability. They offer competitive prices on all their products, making it easier for customers to find the equipment and parts they need without breaking the bank. Additionally, they frequently run promotions and discounts, allowing you to save even more on your purchases.
Overall, OMB Warehouse is a trusted and reliable online retailer that provides a wide range of outdoor power equipment and parts. With their extensive selection, exceptional customer service, commitment to quality, and affordability, OMB Warehouse is the go-to destination for all your outdoor power equipment needs.
Overview of OMB Warehouse complaint handling
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OMB Warehouse Contacts
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OMB Warehouse phone numbers+1 (877) 272-7941+1 (877) 272-7941Click up if you have successfully reached OMB Warehouse by calling +1 (877) 272-7941 phone number 0 0 users reported that they have successfully reached OMB Warehouse by calling +1 (877) 272-7941 phone number Click down if you have unsuccessfully reached OMB Warehouse by calling +1 (877) 272-7941 phone number 0 0 users reported that they have UNsuccessfully reached OMB Warehouse by calling +1 (877) 272-7941 phone number
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OMB Warehouse emailshelp@ombwarehouse.com99%Confidence score: 99%Support
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OMB Warehouse social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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