On the Clock.com’s earns a 4.8-star rating from 16 reviews, showing that the majority of users are exceptionally satisfied with time tracking and payroll services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
On the Clock has been a gamechanger for my office
On the Clock has been a gamechanger for my office. I love having access to it with the phone app. It is affordable and easy to use. My staff prefer it over manual timecards. I wish I learned about On the Clock sooner. I love the service it provides and would highly recommend it to all employers and business owners.
This is a great service
This is a great service. User friendly and cost effective. We have stream lined our payroll much easier with employee time entries and it has made processing payroll extremely efficient. The app for employees is awesome. The ability to keep track of their hours more efficiently has increased production and confusion.
The app is great it's a great way to keep up on your time!
I work from home and am interupted several times a day. This app help me to clock in and out and keep accurate track of actual time worked on each specific job.
As a small business owner(1-5 employees) on the clock has been an awesome tool for several years. Great customer service and very user-friendly. Happy to leave this review, LOVE IT! Thank you on the clock!
I love this timekeeping software. Easy to use, easy to track vacation, sick and personal time. Easy to modify time. Easy for employees to request time off with notes. The support is also very responsive and helpful. I have used the chat function for help and have had excellent service each time.The cost is also very reasonable.
You can't go wrong with On the Clock
You can't go wrong with On the Clock. It is easy for our employees to use, and has a geofence feature which keeps clock ins and outs from being made when they're not where they're supposed to be. Also, administratively, the ability to adjust time cards for missed punches or travel/vacation/sick is very easy and quick.
Makes tracking hours and leave so much easier. Best site I've ever used
It works great for our small backhoe business. We havent had any problems
Easy to use, helpful customer service when I've needed it. Thank you!
This is the best program. Great customer service. They actually have live support!We have used it for 2 years now and would never use anything else
We have been using On The Clock for a couple years now
We have been using On The Clock for a couple years now. It has worked great for us. We are a small cleaning business with roughly 130 employees. We use the GPS tracking a lot. It seems to always be pretty accurate as well. We very seldom have problems. Overall, we would definitely recommend this site to other businesses.
You can't go wrong with On the Clock. It is easy for our employees to use, and has a geofence feature which keeps clock ins and outs from being made when they're not where they're supposed to be. Also, administratively, the ability to adjust time cards for missed punches or travel/vacation/sick is very easy and quick.
Great to use for our team of about 15. Easy to use from the app or computer, and gps alerts for clock ins and clock outs is very useful.
Super easy to use and, when needed, to edit time cards. Use it daily for myself and my employees, couldn't do it without this.
We have been using this software program for a few years and LOVE it. Super easy to setup new employees, get schedule posted - they use the app on their phones. I really like the way it sends the data to Quickbooks.
I love this timekeeping software
I love this timekeeping software. Easy to use, easy to track vacation, sick and personal time. Easy to modify time. Easy for employees to request time off with notes. The support is also very responsive and helpful. I have used the chat function for help and have had excellent service each time.The cost is also very reasonable.
Overall it's a decent program
Overall it's a decent program. Everything is covered and it is cost effective as well. We use it for our full time and hourly staff for time punching and vacation requests. The thing that needs to be improved is PTO process. At the moment any employee can request multiple PTO request for a single date. Duplicate shouldn't be allowed.
OnTheClock.com has many features I may need someday and all the features I need now
OnTheClock.com has many features I may need someday and all the features I need now. I am extremely happy with this robust and economical solution for keeping employee records accurate. Also Customer Service is great! I called today and there was very little wait time. Jon Grayson answered and was professional, knowledgeable, personable, and helpful.
Simple to use, but has plenty of features that we are able to use as we grow as a business
Simple to use, but has plenty of features that we are able to use as we grow as a business. In particular, I've loved that it works well for both my employees who work at a location, and those who work from home (GPS tracking!). Very customizable to your business. And, the very few times I've had questions or suggestions, they've always been addressed quickly.
We have been using on the clock for the past 3 years
We have been using on the clock for the past 3 years. I would definitely recommend. I love that I can access it either from the app or online. If you need customer service, someone knowledgeable contacts you back and doesn't make you feel like you are wasting their time. If you need to know who was where someone was punching in and out this is the app for you.
What a great experience we have had, using On the Clock for an online time clock
What a great experience we have had, using On the Clock for an online time clock. Not only is it very easy to use, but their customer service is fantastic, and their pricing is super reasonable. They provide as close to perfect a product and service as one could ever hope for. We have been using them for several years, and plan to continue to do so in the future.
On the Clock is able to break hours down into multiple subcategories, which is exactly what I need
On the Clock is able to break hours down into multiple subcategories, which is exactly what I need. The process of initially setting all those up is more complicated than it should be, and it would be helpful if it would automatically populate everything alphabetically. Still, it's the most cost effective solution and offers much more than expected given the price point.
This software has saved me so much time and money in the payroll process
This software has saved me so much time and money in the payroll process. We have people that travel regularly who used to submit hand-written time cards. By eliminating the time to confirm illegible handwriting and enter time punches on the computer manually, payroll processing has become so much faster now. It is easy to learn and use. And the price is very reasonable, especially for a small business like ours.
We had been looking for a way to keep track of our employees hours that was inexpensive (we only have one employee) everything we found was
We had been looking for a way to keep track of our employees hours that was inexpensive (we only have one employee) everything we found was either so costly or used us so much space on the phone, or was just not user friendly. Then I found ontheClock, what a blessing this app is, not only is it very reasonably priced, but so easy to use and has features we didn't even know we needed. Thank you for making time keeping easy for me.
OTC works great, and way cheaper than Tsheets
OTC works great, and way cheaper than Tsheets. It has just the right amount of functionality. Tsheets worked but had so many unnecessary features. OTC is just easier to use. The UI isn't as "pretty" as tsheets but again, i dont' care what it looks like, as long as it's easy and functions well. Which it does. The only thing that would be amazing is if OTC added some of the features they are hoping to add regarding approval of hours.
I love On the Clock and highly recommend it to my peers
I love On the Clock and highly recommend it to my peers. This program was recommended to me by my computer guy after my work computer crashed and I was unable to access my timekeeping program that was installed on my computer. The On the Clock program is all online and accessible from anywhere with never a worry of losing the information. I was able to personalize it to the specifics of my business needs. It is an awesome program for a business like mine with one employee, myself. Customer service staff is always very helpful. I highly recommend On the Clock timekeeping program to any business owner.
This is one of the better companies I have actually enjoyed using their software
This is one of the better companies I have actually enjoyed using their software. The product itself has been extremely reliable and has many features that you can't get anywhere else for the price. But what really is exceptional at this price is the customer service. The are located in the U.S. and real people pick up the phone. These people are extremely helpful and patient throughout the whole set up process and afterwards for any problems my employees have experienced. I was even able to speak directly with the developer once when I needed assistance. We tried many other products before finding OnTheClock and all were failures. Since using OnTheClock, we have finally stopped looking for other time clock solutions because we are so happy with the product & service.
On the Clock.com Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent On the Clock.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is On the Clock.com Legit?
On the Clock.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for On the Clock.com. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
On the Clock.com has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of On the Clock.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ontheclock.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ontheclock.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for On the Clock.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up On the Clock.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About On the Clock.com
-
On the Clock.com Contacts
-
On the Clock.com phone numbers+1 (888) 753-5999+1 (888) 753-5999Click up if you have successfully reached On the Clock.com by calling +1 (888) 753-5999 phone number 0 0 users reported that they have successfully reached On the Clock.com by calling +1 (888) 753-5999 phone number Click down if you have unsuccessfully reached On the Clock.com by calling +1 (888) 753-5999 phone number 0 0 users reported that they have UNsuccessfully reached On the Clock.com by calling +1 (888) 753-5999 phone number
-
On the Clock.com emailssupport@ontheclock.com94%Confidence score: 94%Support
-
On the Clock.com address19176 Hall Rd. Suite 260, Clinton Township, Michigan, 48038, United States
-
On the Clock.com social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Easy for our employees to clock in and easy for us to send the info to our accountant!
Product does what we want it to. It's an awesome product
On the Clock has been our goto for a web based time clock software for employees. Employees enjoy the easy of clocking in on their phones instead of punching a manual time clock. We have looked at and have used other products in the past, but by far this is the simplest solution.
has been great for our small business! It is intuitive, and the app makes it very easy for employees to use. We especially like the clock in feature, as well as the *** management. For the monthly price, there is nothing else like it on the market.