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oneTesla Complaints 2

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oneTesla I bought something from this company in May, but it's already July 17 and I still don't have it

I bought something from this company in May, but it's already July 17 and I still don't have it. I asked for my money back many times, but they haven't given it to me yet. They don't answer my emails and they don't call me back. I had to cancel my credit card because some weird charges showed up after I bought from them. I asked for a check, but they haven't sent me anything. They told me they gave me my money back, but they lied. I'm really tired of this and I just want my money back. It's been too long.

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Rebeccawarner
Richmond, US
Jun 19, 2023 3:04 pm EDT
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I purchased a oneTesla TS Musical Coil Kit online at the OneTesla.com website on Dec 12th, 2022. My credit card was charged $463.43. I understood I would likely miss giving this as a Christmas present as shipping could take 2 weeks. After 2 months I reached out and was told that my order was slow due to backordered parts. In March I began sending emails asking about shipment dates. I contacted the BBB in April 2023 to get a refund but have been unsuccessful. Just started a second claim to attempt to get this resolved.

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oneTesla I bought a Model TC Tesla Coil from oneTesla LLC and paid in advance

I bought a Model TC Tesla Coil from oneTesla LLC and paid in advance. There was a delay at first because some parts were not available. Finally, on June 22nd, I received a note from *** saying that a shipping label had been created and that they were waiting for oneTesla to send the package. As of July 7th, *** said they didn't have the package. A representative (***) told me in an email that the package had definitely been shipped. M.D. sent follow-up messages that suggested the package would eventually arrive. I'm still waiting. Someone is lying, and I'm out of both product and money. This is the third time this has happened with this company. I respectfully want my money back so I can buy a similar product from a more trustworthy company.

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Is oneTesla Legit?

oneTesla earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: oneTesla's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for oneTesla. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of oneTesla's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Onetesla.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Onetesla.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Onetesla.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The onetesla.com may offer a niche product or service that is only of interest to a smaller audience.
  • oneTesla protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to oneTesla. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About oneTesla

Screenshot oneTesla
oneTesla is a company that specializes in creating high-quality, DIY-friendly Tesla coil kits. Their products are designed to provide a unique and exciting experience for anyone interested in electronics, physics, or just plain old-fashioned fun.

The company was founded by Bayley Wang, a PhD student in electrical engineering at MIT, who wanted to create a Tesla coil kit that was both affordable and easy to assemble. He spent years researching and developing his designs, and eventually launched oneTesla in 2012.

Since then, oneTesla has become a leading provider of Tesla coil kits, with thousands of satisfied customers around the world. Their products are known for their high-quality components, easy-to-follow instructions, and impressive performance.

One of the key features of oneTesla's kits is their musical capabilities. Unlike traditional Tesla coils, which produce a static discharge, oneTesla's coils can be programmed to play music using MIDI files. This allows users to create their own custom music shows, complete with flashing lights and impressive sparks.

In addition to their Tesla coil kits, oneTesla also offers a range of accessories and upgrades, including larger capacitors, higher voltage power supplies, and custom enclosures. They also provide excellent customer support, with a team of knowledgeable technicians available to answer questions and provide assistance.

Overall, oneTesla is a company that is dedicated to providing high-quality, innovative products for anyone interested in the world of electronics and physics. Their Tesla coil kits are a great way to learn about these subjects while having fun and creating something truly unique.

Overview of oneTesla complaint handling

oneTesla reviews first appeared on Complaints Board on Jun 11, 2023. The latest review I bought something from this company in May, but it's already July 17 and I still don't have it was posted on Jun 13, 2023. oneTesla has an average consumer rating of 1 stars from 2 reviews. oneTesla has resolved 0 complaints.
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  1. oneTesla Contacts

  2. oneTesla phone numbers
    +1 (617) 684-5822
    +1 (617) 684-5822
    Click up if you have successfully reached oneTesla by calling +1 (617) 684-5822 phone number 0 0 users reported that they have successfully reached oneTesla by calling +1 (617) 684-5822 phone number Click down if you have unsuccessfully reached oneTesla by calling +1 (617) 684-5822 phone number 0 0 users reported that they have UNsuccessfully reached oneTesla by calling +1 (617) 684-5822 phone number
  3. oneTesla emails
  4. oneTesla address
    249B Lowell St, Wilmington, Massachusetts, 01887-3014, United States
  5. oneTesla social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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