OrganicSkincare.com’s earns a 1.6-star rating from 20 reviews, showing that the majority of skincare enthusiasts are dissatisfied with their natural products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Experience with OrganicSkincare.com: Coupon Code Didn't Work and No Customer Service Help Available
So, I got this email from OrganicSkincare.com on 11/13/2019, and it said that I could get 20% off on my first order if I used the coupon code VCE4-3TV9-E65L. I was pretty excited about this, so I went ahead and entered the code when I was checking out. It worked at first, and I saw that my total had been reduced by 20%. But then, all of a sudden, the discount disappeared, and I got a message saying that the code didn't belong to me. I was pretty frustrated by this, and I tried to activate the chat option on the website so that I could talk to someone about it. Unfortunately, I wasn't able to get through, no matter how many times I tried.
After a while, I just ran out of patience and time, so I decided to use a different coupon code that I had found online. This one was called love18, and it gave me a 15% discount on my order. It wasn't as good as the 20% discount that I had been promised, but it was better than nothing.
Overall, I have to say that I was pretty disappointed with my experience at OrganicSkincare.com. The coupon code that I was given didn't work, and I wasn't able to get any help from customer service. I hope that they can improve their website and their customer service in the future, so that other people don't have to go through the same frustration that I did.
Mixed Experience: Great Product, Delivery Issues, and Phishing Warnings
I gotta say, I had some trouble with this website. Every time I tried to order something, my computer would freak out and tell me there was some kind of phishing thing going on. Not cool, man. And then, when I finally did get my order in, the delivery info was all over the place. First it was supposed to come between June 11th and 18th, but then I got a notification saying it would be here on the 7th. Then the 8th. Finally, it showed up on the 10th. Like, what the heck? But, I gotta admit, the product itself was pretty great. And the price was right, especially since I got free shipping. So, even though I had some issues, I'd probably order from these guys again.
OrganicSkincare.com: A Pandemic Shopping Breeze with Lightning Fast Shipping!
I gotta say, shopping at OrganicSkincare.com during this whole pandemic thing has been a breeze. No fuss, no muss, and the shipping is lightning fast. I live in Hawaii, and I'm a big fan of Farmhouse fresh products. But dang, buying directly from their site is basically the same price as buying from a fancy schmancy retail store. And with all the spas closed down, I was starting to worry I wouldn't be able to get my hands on any of their stuff. But then I found OrganicSkincare.com, and boy am I glad I did. Not only do they offer free shipping, but they also give you a discount when you make a purchase. That's what I call a win-win, baby! And did I mention the shipping is super fast? Like, I swear I got my stuff the next day. Okay, maybe not the next day, but it was pretty darn close. So yeah, I'm definitely gonna keep shopping here. Mahalo, OrganicSkincare.com!
Game-Changing Organic Skincare Product Review: Say Goodbye to Problem Areas!
I found this product on OrganicSkincare.com and I must say, it's a game-changer! I first stumbled upon it at a spa two years ago and was blown away by the results. So, when I went back to the spa last year, I made sure to purchase it again. Let me tell you, it did not disappoint.
There's this one pesky problem area on my face that I absolutely hate. But after using this product, it was gone for about 30 minutes after rinsing the mask off. And even though it came back the next morning, nothing has ever made it disappear even for a second before. So, I consider it a win!
I have this deep crease between my eyebrows that used to be smooth, but now it's not. I didn't think anything could fix it, even for just 30 minutes. But this product did the trick! Not only did it make that area smoother, but my skin in general felt tighter as well.
I highly recommend this product to anyone looking for a quick fix to their problem areas. And if you're looking for a reliable place to purchase it, OrganicSkincare.com is the way to go. Their website is easy to navigate and they have a wide selection of organic skincare products to choose from. So, go ahead and give it a try! You won't regret it.
Organic Skincare's Customer Service Fails to Deliver: A Disappointing Experience
I was really excited to receive my package from Organic Skincare, but it's been a whole week and it still hasn't arrived! I've been trying to get in touch with their customer service team to figure out what's going on, but they keep telling me that my package was already delivered. They even said that one of their staff members personally sent it to me!
I was starting to get really worried about my package, so I decided to contact USPS to see if they could help me out. It turns out that Organic Skincare actually provided the wrong address for my delivery! I couldn't believe it - I had spent so much money on their website and they couldn't even get my address right.
I was really disappointed that Organic Skincare didn't take any action to solve this problem when I reached out to them for help. They were super slow in replying to my emails and didn't seem to care that I was worried about my package.
Overall, I don't think I'll be shopping at Organic Skincare again. It's just not worth the hassle and stress of dealing with their customer service team.
Poor Communication and Service from Organicskincare.com
So, I made an order with Organicskincare.com about 11 days ago. I got an email with the summary of my order, but I didn't get any tracking information. I waited a few days, but I didn't hear anything from them. So, I decided to reach out to them to see what was going on. They sent me an email back saying that they didn't even have the products I ordered in stock. They said they were expecting to get them in a few days.
I waited a few more days, but I still didn't hear anything from them. So, I decided to email them again to see if they had any updates on when my order would be shipped. Unfortunately, I still haven't heard back from them.
It's really disappointing because I already paid for my order, but it seems like they don't really care about delivering good customer service or quality products. I hope they can improve their communication and service in the future.
Disappointing Experience with OrganicSkincare.com: Expired Product, Missing Tester, and Poor Customer Service
I recently made a purchase from OrganicSkincare.com and unfortunately, I had a few issues with my order. Firstly, I received the GM Collins Treatment Mist and was disappointed to find that the bottle had expired in January 2017 and was leaking during transit. I tried to contact the company by sending a text message with a picture of the bottle, but unfortunately, I did not receive a response.
In addition to this, I also received the GM Mature Night Cream as a tester. However, when I received my order, the tester was missing. I contacted the company and they kindly resent the missing item, but unfortunately, the tester was returned to them. I was disappointed with this, and asked if I could be compensated in some way for the inconvenience caused.
However, the response I received was not what I was hoping for. I was told that I was already receiving the best possible prices and that the inconvenience had nothing to do with price. While I appreciate the company's commitment to providing affordable products, I felt that this response did not address my concerns about the expired and leaking product, as well as the missing tester.
Overall, I was disappointed with my experience with OrganicSkincare.com. While I appreciate the effort to provide affordable products, I feel that more attention should be paid to the quality of the products being sold and the customer service provided. I hope that the company can take steps to improve in these areas in the future.
Frustrating Experience with OrganicSkincare.com's Chat Support: Vague and Unhelpful
I gotta say, I had a pretty frustrating experience with OrganicSkincare.com. I tried to get some info about a couple of their products, but the chat rep was so vague and unhelpful. No matter how many times I asked, I just couldn't get a straight answer. It was like pulling teeth! I even asked if I should just flip a coin to decide between the two products, but they didn't seem to get the joke.
I was really hoping to try out one of their newer products, but I just couldn't bring myself to order it without more information. I mean, I've ordered from them before and liked what I got, but I can't just blindly trust their "recommendations" without knowing why they're recommending it. I need some real substance to make a decision, not just a coin toss.
It's a shame, really. I was ready to place a big order, but now I'm not so sure. I don't want to waste my money on something that might not work for me. I wish the chat rep had been more helpful, but I guess that's just how it goes sometimes. Maybe I'll try calling next time and see if I have better luck.
Disappointing Experience with OrganicSkincare.com: Unreliable Shipping and Poor Customer Service
I recently made two separate orders on OrganicSkincare.com. The first order was shipped out and I received a confirmation email with a tracking number. However, the second order did not come with a tracking number and unfortunately, I did not receive the product. I reached out to the seller to inquire about the second order and they responded by sending me the tracking information for the first order. I was confused and frustrated, so I decided to seek assistance from PayPal.
To my disappointment, PayPal was not helpful at all. They simply had me rewrite an email I had already sent to the seller requesting a refund. I was hoping for a more helpful response, but unfortunately, that was not the case. The seller then responded by editing the email I received with tracking information to fit the second order. This was a sneaky move, as they essentially created a fake email with tracking information from my first order. However, their plan did not work because I had the original email detailing what was in the shipped order that did not list the second item I ordered.
Overall, I was extremely disappointed with the experience I had with OrganicSkincare.com. It's frustrating to think that the seller would go to such lengths to keep my $64. I would not recommend this website to anyone looking for reliable and trustworthy skincare products.
Poor Customer Service: My Experience with Organicskincare.com
I wanted to try out ilike grape steam cell moisturizer ($100) and my usual spa stopped carrying it. So, I decided to order it from organicskincare.com. After about a week of placing my order, I received an email from them asking if I had received the product. I found this to be a bit strange as I have never received such an email before. Unfortunately, I had not received the product and even after months, I still haven't received it. I tried contacting them 15 times but only received two responses from them saying that the product was delivered. I informed them each time that I had not received it and asked for my options but they never got back to me.
I was willing to work with them but their customer service was non-existent. I would like to mention that this is the first time I am writing a bad review and I am 53 years old. Also, I have been living at the same address for over three years and have never had any issues with receiving items that I ordered online.
My advice to anyone considering ordering from this company would be to find another option. Do not order from this company as their customer service is really poor.
OrganicSkincare.com Complaints 10
OrganicSkincare.com Review: Great Products, Frustrating Website
I gotta say, my experience with OrganicSkincare.com was a bit of a bummer. I was pretty excited to try out some of their products, but creating an account was a total headache. I mean, I verified my email address and everything, but I still couldn't log in. It was like, what's the point of even having an account if I can't access it?
And then, to make matters worse, it took me a whole HOUR to finally be able to make a purchase on the site. Like, come on, guys. I just want to buy some skincare products, not spend my entire afternoon trying to navigate a clunky website.
And don't even get me started on the pay with Amazon functionality. I was really hoping that would make things easier, but nope. It didn't work either. So frustrating!
All that being said, I will say that the products themselves seem pretty legit. I've only been using them for a few days, but my skin already feels smoother and more hydrated. So I guess that's something.
Overall, I'd say that OrganicSkincare.com has some work to do when it comes to their website and user experience. But if you're willing to put up with some frustration, their products might be worth a try.
OrganicSkincare.com Review: Great Products, Website Needs Improvement
Finally, the cart showed up and I was able to checkout. The website could use some work in terms of user-friendliness. However, the products themselves are great. I purchased a few items from OrganicSkincare.com and have been using them for a few weeks now. My skin feels smoother and looks brighter. I especially love the facial oil, it absorbs quickly and doesn't leave a greasy residue. The packaging is also eco-friendly which is a plus. Overall, I would recommend giving OrganicSkincare.com a try, just be patient with the website navigation.
OrganicSkincare.com Review: Great Selection, Tricky Navigation
I gotta say, I had a bit of a hard time finding what I was looking for on OrganicSkincare.com. It took me a few tries to find the right names for the products I wanted, like "Collin" or "Bio Organique" or just "moisturizer." And sometimes it seemed like the names of the products were changing all the time, which made it even trickier to find what I needed.
But once I did find what I was looking for, I was really impressed with the selection of organic skincare products available on this site. They've got everything from cleansers to serums to masks, all made with natural ingredients that are good for your skin and the environment.
I especially love that they have a whole section dedicated to vegan skincare products, which can be hard to find sometimes. And the prices are pretty reasonable too, especially considering the quality of the products.
Overall, I'd say that OrganicSkincare.com is definitely worth checking out if you're looking for high-quality organic skincare products. Just be prepared to do a little bit of searching to find what you need!
Is OrganicSkincare.com Legit?
OrganicSkincare.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
OrganicSkincare.com has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for organicskincare.com can be seen as a positive aspect for OrganicSkincare.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of OrganicSkincare.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Organicskincare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Organicskincare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
OrganicSkincare.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for OrganicSkincare.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Organicskincare.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While OrganicSkincare.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Organicskincare.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The organicskincare.com may offer a niche product or service that is only of interest to a smaller audience.
Mixed Experience with OrganicSkincare.com: Great Products, Poor Customer Support
OrganicSkincare.com is a pretty cool website. It's easy to use and I like that. But, I had a problem with my order. It got sent to the wrong address, which wasn't the seller's fault. When I talked to customer support, they weren't very helpful. The agent told me to go to my nearest post office for help. But, I'm in a different place than the agent, so that didn't make sense. If I could just step outside and go to the post office, I wouldn't be asking for help in the first place!
Despite that, I still like the website. They have a lot of organic skincare products that I'm interested in. I like that they use natural ingredients and don't have any harmful chemicals. I also like that they have a lot of different brands to choose from.
I ended up getting my order sorted out eventually, but it was frustrating that customer support wasn't more helpful. If they could improve that, I would definitely recommend the website to my friends. Overall, I think it's a good place to shop for organic skincare products.
Disappointing Experience with OrganicSkincare.com: Missing Items, Wrong Products, and Stale Products
I ain't gonna lie, I was pretty disappointed with my experience at OrganicSkincare.com. I thought I was getting a good deal with the trio kit for 60 bucks, but when I got my package, it was only a duo kit. And to top it off, the lemongrass item I ordered wasn't even in there! What gives?
But that's not all. I specifically ordered the not hot masque, but what did I get? The hot masque. Not cool, man. And to make matters worse, the products didn't even seem fresh. I mean, come on, if I'm paying good money for organic skincare, I expect it to be, you know, fresh.
Overall, I was pretty shocked by the whole thing. I don't think I'll be ordering from OrganicSkincare.com again.
Misleading Coupon Offer: Only 10% Discount Applied Instead of Advertised 15% on OrganicSkincare.com
So, I recently made a purchase on OrganicSkincare.com and was excited to use the 15% coupon that was offered. However, when I went to check out, I noticed that the coupon only took off 10% from the total with tax. I was a bit disappointed as I was expecting a bigger discount.
I decided to give the customer service line a call and spoke with a representative twice about the issue. Unfortunately, she informed me that the computer system is pre-set to only take off 10% instead of the advertised 15%. I was a bit frustrated as I felt like I was misled by the coupon offer.
I hope that OrganicSkincare.com can fix this issue with their IT department so that future customers can receive the full discount that is advertised. Despite this issue, I still love the products that I purchased and will continue to shop with OrganicSkincare.com in the future.
Mixed Experience with OrganicSkincare.com: Checkout Frustrations and Discounts
I gotta say, my experience with OrganicSkincare.com was a bit of a mixed bag. On the one hand, I was pretty frustrated with the checkout process. I felt like I was rushed to fill in all my info before my time ran out, and when I tried to erase my card number, it just wouldn't budge. Not cool, man.
But on the other hand, I did end up getting a 10% discount the next day, which was pretty sweet. The only problem was that when I tried to use it, the website didn't seem to recognize me or the discount. Ugh, seriously?
Anyway, I decided to give it another shot today, and I have to admit, things went a lot smoother this time around. I was able to check out without any issues, and I'm excited to try out my new skincare products.
All in all, I'd say that OrganicSkincare.com has some kinks to work out, but if you're willing to put in a little extra time and effort, it's definitely worth it. Just be prepared for some hiccups along the way.
OrganicSkincare.com Review: Great Products, Confusing Payment Process
I gotta say, I was a bit confused when I was trying to buy some stuff from OrganicSkincare.com. I was trying to pay with my credit card, but I couldn't figure out how to do it. I kept clicking on the credit card option, but nothing was happening. It was frustrating, to say the least.
After a while, I realized that I had to click on the PayPal option instead. And then, magically, my credit card was registered on the PayPal site. I don't know why it had to be so complicated. It would have been much easier if they just had a clear option for paying with a credit card.
But, I gotta give them props for their prices. They're really good. And the products are top-notch. I just wish they could make the ordering process a bit more clear. It would save a lot of time and hassle.
Overall, I would recommend OrganicSkincare.com. Just be prepared for a bit of confusion when it comes to paying. But, hey, that's life, right? We all have to deal with a little bit of confusion sometimes.
OrganicSkincare.com Review: Good Selection, But Could Improve Website Navigation and Professionalism
So, I was on this website called OrganicSkincare.com today, trying to find some Sothy's products. I was really excited to try out their Noctuelle creme, but unfortunately, I couldn't find it on the website. So, I ended up making a purchase for some other products that caught my eye.
But then, when I was browsing online later, I stumbled upon OrganicSkincare.com again and saw that they actually sell the Sothy's Noctuelle creme that I was looking for! I was pretty annoyed that I had to make two separate purchases, but at least I finally found what I was looking for.
Overall, I think OrganicSkincare.com has a pretty good selection of products, but it would be nice if they made it easier to find everything on their website. I also noticed a few spelling and grammar errors on the site, which made it seem a little less professional. But hey, nobody's perfect, right? At least they have some great skincare options!
Mixed Experience with OrganicSkincare.com: Great Products, Poor Delivery Service
I recently made my first purchase from OrganicSkincare.com and I must say, the ordering process was a breeze. However, when it came to the delivery, things didn't go as smoothly. The delivery person only came once and didn't even leave a sticker on my door. Instead, they left the package downstairs in the post office box and never attempted to deliver it again. I had to ask the staff to go pick it up for me! This kind of delivery service makes me question whether I want to order from them again. Despite this hiccup, I must say that the products themselves are of high quality and I am pleased with my purchase.
About OrganicSkincare.com
The website offers a wide range of organic skincare products, including cleansers, toners, moisturizers, serums, masks, and more. All of the products are made from natural and organic ingredients that are carefully selected for their effectiveness and safety. The company works with some of the best organic skincare brands in the industry to ensure that customers have access to the latest and most innovative products.
One of the things that sets OrganicSkincare.com apart from other online retailers is its commitment to sustainability. The company is dedicated to reducing its environmental impact and promoting eco-friendly practices. All of the packaging materials used by the company are recyclable, and the products are shipped in biodegradable and compostable materials.
In addition to its commitment to sustainability, OrganicSkincare.com is also committed to providing exceptional customer service. The website is easy to navigate, and customers can easily find the products they need. The company offers free shipping on all orders over $50, and customers can also take advantage of a 30-day money-back guarantee if they are not satisfied with their purchase.
Overall, OrganicSkincare.com is a reliable and trustworthy online retailer that offers high-quality organic skincare products. With its commitment to sustainability and exceptional customer service, the company is a great choice for anyone looking for safe and effective skincare solutions.
Overview of OrganicSkincare.com complaint handling
-
OrganicSkincare.com Contacts
-
OrganicSkincare.com phone numbers+1 (866) 327-5069+1 (866) 327-5069Click up if you have successfully reached OrganicSkincare.com by calling +1 (866) 327-5069 phone number 0 0 users reported that they have successfully reached OrganicSkincare.com by calling +1 (866) 327-5069 phone number Click down if you have unsuccessfully reached OrganicSkincare.com by calling +1 (866) 327-5069 phone number 0 0 users reported that they have UNsuccessfully reached OrganicSkincare.com by calling +1 (866) 327-5069 phone number
-
OrganicSkincare.com social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!