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1.0 6 Complaints
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PapersNow Complaints 6

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D
1:39 am EDT

PapersNow Pretty satisfied with PapersNow

I had already done my essay but it ended up becoming something that was not pleasing to look at. Thats when I approached PapersNow so the professionals can have a look at it. They sent back the document within few hours and my document was totally transformed! They edited few paragraphs and changed places of many to ensure a smooth flow. They cleared my document from any grammatical mistake and typo while at the same time, maintained a professional manner. Their team has been really helpful and I am happy for all their help

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5:33 am EST
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PapersNow proofreading

This virtual company "Papersnow" took £1500 from me to do some proofreading for me and failed to provide me with correct work in the due course.

I ordered some proof reading/rewriting of my work to Papersnow and paid for it on 9Aug 2017. It was promised to be delivered on 24 Aug 2017. It was only partially delivered by that date and what was delivered used incorrect English and changed the meaning and although whatever was provided was wrong and not useful but even many parts were missing. They agreed to rewrite it and several more iterations took place without me receiving a useable product. At this point they agreed with me and offered a 10% refund. After some argument they increased it to 30%. I contended that I had received nothing useable and the timescale was unacceptable (this was December) and wanted a full refund. They refused and stated that they could not do so as they had already paid their writers.

So I lost 1500 pounds to a virtual company which has no address, no real telephone number, not registered in the UK, and therefore nobody can sue them.

I still am looking for a way to find these people and I see that there are plenty of other people who have been cheated by these fraudsters.

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Update by shse
Feb 11, 2020 6:23 am EST

everybody please be aware because this virtual company is most probably only one person who is not even English speaking so obviously unable to do any of the jobs it claims. if you write to them you will receive emails by so many different signatures every time in order to imply that they are a huge and powerful company. but it is a lie.

Please be aware that they even do not have a genuine address and they are not registered in the UK so you cannot take them to the court after they have taken your money.

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12:27 pm EDT
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PapersNow papersnow not trustworthy and are liars!

Order number PNOC-[protected] & [protected]: I have bought 2 papers from this company and trusted them to give my paper after 12 hours as they assured me u will definitely receive it then.. my deadline was an hour after they were supposed to give my paper! I called after 12 hours as there was no emails or update and was told it will be done on 20 minutes.. I called after 40 minutes and was told it will take another 4 hours! I had a panic attack as I realised I will be missing my deadline and will have to give it in the 24hr late submission which deducts 5 marks from my grade! The person I was talking to was extremely rude and was not helping my stress.. I believe his name was Steven.. I then had to hung up and call again to another advisor explaining my situation again.. I then got my paper 6 hours later and saw many parts were missing.. they then spent another 8 hours on the paper.. I had paid for a 12 hour service for 3000 words.. they had taken over 20 hours on the paper and gave it with 5000 words so I had to quickly change it myself in the space of an hour before my deadline.. my second paper also took 16 hours which I paid for 12 hours AGAIN! And had to add parts to myself as I did not want to risk giving them more time! I then emailed my complaint the next day and till this day they are only offering 20% of my refund when it states in their policy that if the writer does not meet the requirements I am eligible for my full refund! On top of that they said they will also give me 20% discount on my next purchase LOL! I explained to them in 8 emails repeating myself that their discount will not benefit me in any way as there is no need for me to purchase papers anymore I am done with education that was my final exam.. on top of that why would I ever want to trust them with my money after the awful experience I had! It shows on the email I've been talkin to Peter Ross.. but I believe I have been responded back by many of their colleagues as I had to repeat myself in most of the emails! I have spent over £300 on this company which is a joke and if anything they have caused me stress and panic attacks on top of my depression! So people I strongly advise you do NOT trust this company with your money and their policy stated are all LIES! It states they have professional writers but their "professional writer" had got my work wrong and had to be sent to another writer after the 12 hours I had paid for! Ridiculous and disgusting customer service! This company is no different from fraud

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shse
US
Feb 06, 2020 5:14 am EST
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I had a similar experience with papers now, the fraudsters. they received 1500 pounds and were supposed to do the job in a deadline. after the deadline passed they still could not do this as they are not able and are just liars. sadly we cannot even complain as they have no address on their website and they are not registered anywhere in the UK. So I hope other people would not be cheated by these thieves.

Is PapersNow Legit?

PapersNow earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds PapersNow to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, PapersNow is known for their high standards and safety. If you're thinking about dealing with PapersNow, it's wise to check how they handle complaints.

Papersnow.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Papersnow.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Papersnow.co.uk you are considering visiting, which is associated with PapersNow, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for PapersNow have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Papersnow.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While PapersNow has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Papersnow.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The papersnow.co.uk may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
A
6:22 am EDT

PapersNow Completely unreliable!

I paid for my paper and did not receive it on time! It was very important to me and these guys from PapersNow just failed me! Well, there were many mistakes, but the content was nice. My essay was quite informative and they followed all the instructions, but since they did not deliver it on time it was useless to me! I will never again use PapersNow, they are completely unreliable!

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maharaj_bhoj
US
Aug 19, 2016 3:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear all,

i had very bad experience with "papersnow"

I am deeply hurt by them, i do not know what to write, i cannot find find words, as i am fail now because they did not delivered on time and some assignments they delivered are irrelevant contents despite me providing them an example assignment. the writing skill is good but the knowledge is very poor or nil, i have had to guide them every time they send file to reveiew, but despite my reveiw and comments they failed to alter it. referencing is very poor. they did not put any reference in the content but made a whole bunch of references at the end of the page.

the time i took them to convince about writing my assignment by commenting and reviewing was too much, i could have easily wrote myself, but its mistake i did to choose them, i believed them, but i did asked them many times about refund and quality of their writer, they kept assuring me 100% work. I got all chat conversation in a word file, i put it another day for your help, their most representatives are good, ethan was very nice, i did not remeber the guy who was he but he was more curious in persuing me to pay rather than answering my concerns while ordering assignments.

I will put all those details on another day. Now i am waiting their reply on refund i requested because they failed to provide on time and also fail to provide right/relevant assignment. I keep updating you here.

Thanks guys.

Y
Y
Yonas tekle
GB
Mar 01, 2017 2:19 am EST

I hadbthe exact same experience with them, they are home based fraudsters, the sell 100% plagiarised work, after they receive the payment they come up with excuses, but thanks to God I mannage to get my full amount refund through paypal because I was video recording their live chat through the whole process as a proof.

Papers Now
Papers Now
US
May 24, 2016 5:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Alien,

We are deeply sorry for not being able to deliver your order on time. You must understand it was not intentional. We are one of the most credible online writing companies with thousands of satisfied clients. We process thousands of orders each day, and most of the orders are delivered well before the agreed deadline. In some rare cases, one or two orders may get delayed due to some technical errors, and we make sure to inform the client about it before the deadline passes. Please provide us with your order ID so that we could look into your case and come up with a possible solution.

We do appreciate the fact that you liked our work and if you give us another chance we promise we will not disappoint you. On- time delivery is our promise, and we shall do everything in our power to provide you with your order on time.

We hope to hear from you again and with better results next time.

Warm Regards,
Team PapersNow
care@papersnow.co.uk
+[protected]

ComplaintsBoard
R
4:01 am EDT

PapersNow The work was full of errors and mistakes

I was completely disappointed in the company www.papersnow.co.uk. I gave my dissertation and they worked so slowly. The price was rather high for the piece of this crap, which they have returned me. I checked the work and there were a lot of grammatical mistakes and errors. It didn’t make sense. I tried to complain, but the support team was busy all the time. Don’t waste your time and money. Also try to write all your papers on your own. It would be the best decision.

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ComplaintsBoard
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3:38 am EDT

PapersNow After I paid for the bill, the rep didn't provide any precise info

I paid money for the essay and the rep from the company www.papersnow.co.uk simply misled me. They took money and told me to wait. After that I got the bill, which I needed to pay within 2 weeks or I wouldn’t get anything from them. I paid for the bill and again heard some fake promises and blah-blah. They are liars and scammers, so be careful and better avoid them. As well as post comments about your experience with them.

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Overview of PapersNow complaint handling

PapersNow reviews first appeared on Complaints Board on Apr 29, 2015. The latest review Pretty satisfied with PapersNow was posted on Sep 13, 2022. PapersNow has an average consumer rating of 1 stars from 6 reviews. PapersNow has resolved 0 complaints.
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  1. PapersNow Contacts

  2. PapersNow phone numbers
    +44 121 468 0118
    +44 121 468 0118
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    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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