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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: matched and did not win! 106

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11:00 am EDT
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I played soccer scratch off on pch lotto. It said to match the picture and you win a prize. I matched the picture of 2 score cards and it said i was not a winner. It is not right to let people think they are winners or that they will win if you scratch the card for a prize.

Cheryl

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

106 comments
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Nicoleyboley
US
Feb 26, 2014 8:35 pm EST

You send instant scratch off tickets but they do not work. I do some with the tokens but in the evening I don't know where to go play again.

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Big Chris
Posen, US
Mar 09, 2014 7:47 am EDT

I agree with all these people on here I have had similiar problems with winning than the site freezing or glitching. Be honest with you i dont really care pch owes me nothing i ran a experiment with them for 1 year straight i played every game they had every email they sent me every lotto, card entry etc...the couple little times i should of won 50 bucks or less something crazy happened that shouldnt of. And never nothing over 50 bucks im sorry pch something is just not adding up.

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Destiny2014
US
May 21, 2014 1:31 pm EDT

I get emailed from them all the time. I just signed up once and let's just say you'd have an easier time playing powerball or scratch tickets from the store and actually win something. With pch your chances of winning are as slime as getting hit by a car driven by a bear. Not gonna happen.

It only waste your time if you do it daily. Instead of blaming them stop responding, that's how they make money through advertisement. So when you click on an email your technically responding to an add which is paying them to stay online longer.

Nobody is forcing you to respond, it's just something fun to do during your free time. Also if you actually read the directions or even their Facebook you'd know that they don't email telling you that you won their contest. It also tells you, that you have a 1 in a billion chance based on how many people enter which since they allow anyone to enter from the age of 14 and so on your chance of actually winning is again 1 and a billion or so on. Better chance of getting struck by lighting 27 times in 1 hour.

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Gustavi Caballero
Hollywood, US
Jun 04, 2014 7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I enter PCH scratch off and win $10.00, the next scratch off $20.00, then $100.00, and last $ 10.00 all became tokens! Is this a scam? Contact me !

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Shrike
Hope Mills, US
Aug 01, 2014 10:21 pm EDT

I won a PCH scratch off "Cookie Jar" card for $1, 993 or thereabouts on a scratch-off card included with something I ordered. I xeroxed the card after having scratched it off (as instructed), signed the back of it (as instructed), and sent it in (also as instructed). I have, to date, received nothing at all in return. I am beginning to think PCH is nothing but a scam.
Gary W.

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david42
Orlando, US
Sep 30, 2014 10:37 pm EDT

My complaint is this i got a call from pch the other day saying that I wone 500 dollar gift card and

some magazines but I have to pay the shipping and handling that is not a prize these companies always want
You tto pay for sompthing

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believeornot
paradiseca, US
Oct 02, 2014 5:34 pm EDT

I got three matching $1000 on the scratch off game we both thought we won 1000 dollars after many many years of playing we thought we finally won something, oh yeah we won alright 1000 tokens, pch is very misleading watch them carefully!

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believeornot
paradiseca, US
Oct 02, 2014 5:38 pm EDT

We thought we won $1000 when we matched 3 $1000 on the scratch off game after never winning anything after playing for many years we were excited well we won alright 1000 tokens pch is very misleading watch them carefully we are so disappointed!

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Elaine Selesky
Nappanee, US
Jan 03, 2015 12:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I play each of the daily games. Balloons are always next to the one I pick. Ok fine. But in the game where u pick a ball to toss in the bowl, no matter which one I pick, they all go in the same one. And what the hell are tokens for? I tried using them. They take them but my games are over .. come back tomorrow.. well its just for entertainment but I could use the money to get my husband a transplant. Wanna help me? Here's a site to learn how. https://www.giveforward.com/fundraiser/wsh6/pancreatitis-bills. Only the poor people help each other. Others just find
excuses to hold tight to their money.

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Elaine Selesky
Nappanee, US
Jan 03, 2015 12:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I just play for the entertainment because I really don't expect to win. Would be nice but I do get a little upset bc no matter what ball I pick, they all go in same bowl. Maybe I should bet people that I'm psychic and win money off them! ! 😉 Anyway I would like to win to pay for my husband's pancreas transplant so if u could help (poor folks seem to help more than the rich bc we care about each other and not the dollar) so if you read this and can help, please visit.https://www.giveforward.com/fundraiser/wsh6/pancreatitis-bills and thanks for letting me in. I cry every day pray every day and it seems everything jumped sky high. His insurance went up, his prescription deductible (270.00) had to be paid, 405.00 insurance and now when he goes to doctor next week, he needs 600.00 before they even give him the shot he needs! I just need help to save my husband! !

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Angrywinner
Knoxville, US
Jan 31, 2015 7:13 pm EST

I played their $2500 fruity bunch scratch off instant win game, and on the last scratch off, it clearly showed that I had won $500 cash but before I could blink, it switched to another screen and said that I had just won 500 tokens! I pressed the 'reveal all numbers' button, and one of the winning numbers showed in gold letters with $500 under the number! PCH are a bunch of crooks! THEY know exactly what they're doing, and they don't care! they will scam you in front of your very eyes and not give two s**** about it, because they have so many people that loyally play their BS games and and enter their sweepstakes in hopes that they would actually have a chance of winning, and if anyone notices, the only time anyone REALLY wins is when they start taking on too much heat about why no one is winning these Sweepstakes(hence the ### commercials that they put on NBC of the 'winner'). No one wins except THEM in end. Complete waste of time! THEY ARE SCAMMERS, FRAUDS, AND CONS!

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A spag
Houston, US
Mar 24, 2015 10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also won the 100, 000 dollar scratch card and as everyone else has said they have no knowiedge of it in there computer I contacted them twice what a scam spag49@yahoo.com

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Marlene Williams
US
Aug 03, 2015 5:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It hurts. It really hurts. In my heart I know that some of these complaints are legit. Some are crazy fakes.Lots of people angry, lots of them say they have to win to pay for surgery. I have played for maybe 35 or 40 years, maybe longer. I don't win a dime. Why don't I just stop playing? Because I want to win so badly that I've become addicted. I need to win yet I know I never will. My heart goes out to everyone in my predicament. Everyone's counting on me for so many things and I know I'll never be able to help them. I cry. I pray. I sometimes actually become ill. But I can't write more because I have to finish Bingo. Blessings.

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Dr Lee1961
US
Aug 10, 2015 11:34 pm EDT

Remember the games are free, I enjoy the thought of winning and playing the games. I occasionally order something but only if I want to. You have roughly the same odds of winning as you do in the lotto. If you want winnings from scratch off cards then go buy them, the operative word there is BUY, they are not free and you may spend your money and still not win anything, but then you are out of the money you spent.

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threadnut
US
Jan 10, 2016 12:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Did all scratch offs this date 1/10/2016. opened token vault/would not do anything, missed tokens.

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G.ruscitti
US
Mar 08, 2016 4:44 am EST

yeah they did this to me twice that i matched numbers on four lotto card and never got anything they also told me that i won $1, 000.000.00 and i never got it period scam artist i just wish they would go to jail and never be heard from again i'm sick of then tellinmg me i'm a vip and i dont get jack from them the funny thing is they show you people from 3 years ago that were winners . I think that this all a setup.

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Howard L Minnick
US
May 23, 2016 3:20 pm EDT

The past several days I have had over 50, 000 tokens that I had won on scratchoff and instant win games not credited to my over all total tokens won account. My total for today is at already at 15, 250 tokens not credited to my account raising it to a ne total of over over 65, 000 uncredited tokens.

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Danny Farris
Millington, US
Aug 07, 2016 2:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Will you please help me, I have over 27million tokens and have tried to redeem them for 6mos and can't.My password and email hasn't changed, ever!.Will you help me, if not I'm done.My email as usual is dby54@yahoo.com

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Donmerrifeld
US
Nov 13, 2016 1:56 pm EST

You all know its fake but you still play

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wd0afo
US
Nov 27, 2016 12:56 pm EST

Yes I have won at lease 10 time and never seen one cent of the money if PCH was real we be all Millionaire PCH is a big fake nobody really win they are just names made up to sale magazine

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Robow
US
Oct 24, 2017 7:04 am EDT

Just because you won doesn't mean you will receive a prize, there may be 1000 winners but only one person will win a prize you don't win unless your number is picked.

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Denniesue
Fort Morgan, US
Sep 17, 2022 12:41 am EDT
Replying to comment of Robow

Oh boy. That's disappointing. You get all excited that your numbers matched! Then, the balloons aren't delivered, but popped big-time. They must've heard the big pop of disappointment all the way to Africa.

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  2. Publishers Clearing House / PCH.com phone numbers
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    101 Winners Circle, Port Washington, New York, 11050, United States
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