Performance Health USA review: Ultimate green tea scam! 251

I have no information on how to cancel order for Ultimate Green Tea. I have been billed for sample and they said I can cancel with in ten days or I will be billed. I would like to cancel.

i ordered the free trail also with the $3.97 s&h and then learned that i would be billed $79.97 on my credit card. What can be done to get them not to charge my visa, does anybody know, please reply on this website if you do. thank you

i got a trail sample delivery to my home to try but i dont like it. ever month they send me a bottle and take money out of my bank account i tryed to stop them but i can get any to help me so im here in hope you can help .

please if you can help me stop this . please email me

This Green Tea product is advertised that you can try a sample for the cost of the shipping. After you fill that form out you are advised that you are going to receive the product monthly and be charged 79.95. It says that you can cancel at any time but there is no way to do so.

I signed up to receive a trial size of the Green Tea Vitamin, and was to pay $3.95 for S/H only. I received my trial, and immediately canceled on March 13th, per their phone message to cancel on-line, on the date I canceled, I was also charged on my credit card $79.95, the price of a full size bottle, which I never received. I am disputing this charge with my credit card company. There is no one to speak to to take care of this, only on-line, and no way for anyone to contact you. This company is a BIG RIP OFF, I pray they aren't using our credit card info for other fraudulent activities.

NOW THAT WE POSTED OUR COMPLAINTS, WHAT DO WE DO NOW? NOTHING GETS DONE EVEN WHEN WE DO COMPLAIN! NEVER AGAIN WILL I BUY ANYTHING FROM THE WEB SITES. I WILL ALSO PASS THIS ON TO EVERYONE I KNOW.

I ordered a FREE 30 day trial... tried to cancel immediately following Performane Health's directions to cancel on the above website... no such website. A few days later I received 3 pills... didn't use, as I'm a breast cancer patient only out of treatment (chemo and radiation for 8 months). The enclosure stated not to take if one had a serious medical condition! One week later I received another full bottle! Have tried to cancel to no avail. I'll be contacting the Attorney General... this fraudulent scam needs to be stopped!

I sent the bottle back to you not opened. I am still waiting for my money back. When do I get my money back? Please send my money back to me. Thank You.

I too fell for the scam on Green Tea. I actually did not complete the order but I guess enough information was submitted that they sent me the product. When an operator called to welcome me, I told her I did not want the product. I was given and email address to go to but it was no good. I have now been billed for two bottles, one of which I have not received yet. When I called my credit card company, they were able to give me a number to call. I called this number and was told that the product was non-returnable. I was able to cancel at this time but not after being charged twice for $79.95! They also gave me the address of the place I could write to and complain. That address is: 3131 East Camelback Road, Suite 200, Phoeniox, AZ 85016. I plan to do this and hope everyone else will too!

I cancelled upon receiving my first ten pills and have been charged now for two month more of 79.95. I live on fixed budged and can not afford this mess.

I emailed and called the company left messages that I did not want any additional products as there product made me sick, with stomach cramps. HondiaFen weight loss

I received an other shippment of the product yesterday 4-14-08 I notified the company on April 6 not to send any more products.

There are other complaints about this company on the web. I feel this is a scam and someone should do something about this company with their bad business practices.

I but the charge on my american express account an they will help me stop any further billing in the meanwhile there are other people that need help with this company

You guys need to stop getting money out of my acount i return the pills back to you guys so you need to stop.

I too had the same problem with this company. What I did was call my bank and have my bank get this company on the phone. Once they were on the phone we were able to cancel all terms and conditions. However, "THEY WILL NOT" credit the money back to you even if you send their product back. I hope this helps everyone out a little

I too would like to cancel my subscription and there is no information for doing so enclosed in the package. I would like to cancel this subscription immediately.

This companie charges you 79.00$ for something you do not get and gives you an E-Mail address that is not there. you cannot get in touch with them. W hat a rip off.

I am having the same problems. I have e-mailed several times and they are not responding. They are stating that I cannot receive a refund because I did not return the product within 30 days which is a lie and I have the bank statement to prove it. I do not have a phone number to call. Can someone share the phone number? It probably won't help to call, but I would like to talk to someone. I am absolutely furious and will be writing a letter of complaint. Thanks for your help.

I ordered initial trial membership for $3.95 and then I kept receiving bottles. Went to post office to have 2 unopened bottles returned and they still sent me another.

Ordered the free trail of green tea, but when the ordered came, it was in a pill form. Called them right away to cancel any further shipping because I thought it was in a tea bag form, they disclose that in their advertisement online. But still charged my credit card for $79.95. The first time I called, they told me they will credit back that amount but they never did, when I got the pills I returned it to the sender right away.

This is Mary Perron, when am I going to get my money back, I sent the product back over a month ago, I want my money back. I did not even open it. You give very bad service. This is the second time I am contacting you. I sent the bottle back to Performance Health USA, 3549 N. University Ave.Ste 375, Provo Utah 84604 Package ID [protected]. Please look into this. Thank You Mary Perron.

I have tried to unsuscribe and have been charged for the past 3 months. I haven't received but only one bottle and it was the free sample and unsubscribed after that. I will get a lawyer if I don't get my $240.00 back.

after an offer for free sample I started receiveing charges on my account and unwanted monthly shipments.

Ordered a free trial of the tea capsalse and tried to cancel and no information or else hidden pretty good for cancelling.
I tried twice but I now have been charged for 2 bottles at 79.95 each.

After a "free" trial offer i cancelled any further shipments and this company has continued to charge my credit card for the past 2 months (79.95 each month).
I have emailed the company, called the [protected] number and to no avail.
I can not even find their web site on this product now. Another product is coming up under performacehealthusa.com.

I am another victim of this green tea scam. I only wanted to try the free sample and my account has been charged twice for 79.95 twice. I am wanting to return the product but there is no contact numbers available.

I did not authorize this company to deduct 79.95 monthly from my account. I never even received the "free" sample that I did order for just s&h. When I called their customer service dept I was told that the product was shipped by ordinary mail and that if I didn't call to cancel the order the monthly payments continue. I was then hung up on.

I too fell for this scam.  I just got off the phone with my bank.  You can file a dispute with your bank and hopefully they can take care of it.I think Oprah should know her name is being used in this scam, that's why I trusted it.Good luck everyone!

I became ill with these pills and stopped using them and then threw them out. You continue to send even though I send them back. Do not send anymore or I will continue to return them at your expense.

I would like to know why a company can get by with charging peoples credit cards when they give out fake phone numbers. The number that was given to card company does not work.

Hello people! I also got a sample in the mail, then got charged for a bottle I never ordered. I did get their phone # from my bank statement. Make a long story short, fought for 1 month, and finally got hung up on constantly. Here goes their info. Only one customer service rep. NAME: Brittney. PHONE #: [protected]. Have fun!

I ordered their sample bottle for $3.95 s&h and they sent it. Within the 10 day trial, I tried several times to cancel the subscription but the 'Unsuscribe 'button on their website never worked. I had to wait for my AMX credit card statement to arrive so I could get their phone number. We are now past the 10 day trial period. When I called they did cancel the subscription but would not issue a credit for the 2 other bottles that had already shipped at a price of $79.95 each. I had already returned the two other bottles back to sender. On a subsequent call to Performance, they confirmed that they rec'd the returned bottles but still would not issue a credit. The customer service dept. is outsourced and they cannot issue credits. They act like a brick wall between the customer and the company. We simply cannot contact the company. They are very knowledable on how to rip-off the public. American Express is now researching my complaint, but in their initial written reply, they were not able to remove the charges from my card. I had to call again to reopen the case and provide more details and I am now waiting for another reply. If AMX cannot figure out that this company runs a scam, I will cancel my card immediately.

Recieved, free trial Not happy with product tried to cancel by email unable to get site to open, also unable to find phone number. have sent letter with no response.
How can I get them to stop sending product and charging monthly fee.

I returned the product and they are still collecting $74.95 from my account and every time I call them either their answering machine tells me to wait for 30 minutes or leave a message and when I get some body she will tell me to call back in 1 hr because their system is down. I want my money refunded to my account

Automatic shipping of items without my permission and charging my credit card without permission. I have been unable to contact anyone and my letters come back to me.This should not be allowed and is illegal as far as I am concerned!

My checking account was charged $66.90 without my knowledge for a product that I didn't order. I received a phone call from someone from this office on or about 4/23--4/28--2008 about this product, and I told that person then that I did not place the order, nor did I want to order the product then. I received this product on or about 5/18, and I have been trying to get in touch with someone to cancel this order, and get refund. Haven't been able to reach anyone at this phone number [FS PERFORMANCE PRO [protected]].

Help in this matter would very much be appreciated, Timmy L. Miller [protected].

This was a bad experience asked for sample of Hoodiaphen was charged twice for a full order, received no product. Contacted them by phone from the 1 888 number give on the bill to my checking account. I was told that all the operator could do was cancel my recurring orders no new charges would happen after that date and I was given a cancellation number. I told them i had not received any product for the charges of $79.95 and was told no refunds were allowed. I wrote them explaining the situation and still have not received a answer to my complaint. So I have no goods for my money and I'm out 2 x $79.95=$159.90. And no way of getting the money or the product back.

I'm talking serious rip-off!

Was told I would be charged #.97 for a sample of ten capsules and after trying them I should notify them to continue sending a bottle of 60 once a month for a charge of $79.95. The complaint deals with the them sending the bottles without me authorizing the continuance and also that they do not work at all. I tried to go to their web site and was taken to the Complaints page. I called the at [protected], the number shown on my credit card will and got a message telling me that if I wanted to unsubscribe I should go back to the web site on which I found them originally. It was not a separate web site but a collection of items listed for people to try. I will call again on Monday and see what they tell me then when their office is open.

I could not cancel further shipments after receiving initial shipment as advertised. I called customer service, and was assured further shipments would be canceled. I since have received yet another shipment and my checking account was debited.

strongly agree with complaints of others, this company is a complete rip off

This is horrible! I ordered one free sample and paid $3.95 for shipping and now have been chared 79.99! In a time in my life where I can not afford this. What should I do does anyone have any information on them? I can not find a number nor do they have one that is listed. No invoice or anything! I have cancled a long time ago and they are still charging me!