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Performance Health USA

Performance Health USA review: Ultimate green tea scam! 251

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1:11 am EDT
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This information is for anyone who has been scammed by the distributors of Ultimate Green Tea! The following is the contact info for this company. They are LEGALLY responsible to compensate you for all illegal Credit Card Fraud, that you did NOT authorize! Have your attorney send them a CEASE and DESIST letter and quote Arizona Revised Statutes, ARS *13-2105 and ARS *44-1522.

I hope this helps everyone! You MUST fight back against this type of crime!

York Galland, Manager
Performance Health USA, LLC
Paradise Valley Center,
11811 N. Tatum blvd. #3031
Phoenix, AZ 85028

YJG Partners Ltd, A Colorado Limited Partnership
5314 N. 250 West #300
Provo, UT 84604.

Personal PHONE # for York Galland... (contact me personally).

Email: [protected]@residentmap.com.

251 comments
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TEE
Jun 19, 2008 1:25 pm EDT

I finally came across this website Englewood Performance Health Home Delivery Plan logged on & inscribed. I then called this number [protected] told them I wanted to unsubscribe & was told I had already done so online. Hope this works!

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MIKE BISHOP
Jun 20, 2008 10:30 am EDT

I paid for shipping of a sample, discovered the product did not perform as promised, so declined to order any more from Performance Health USA. Without authorization, they have sent me two orders and billed my debit-card account $79.95 each time, for a total of $159.90.

I am unable to reach PH USA to cancel these unauthorized orders and charges. I'm turning this over to my bank to have all future charges declined.

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misty chapman
Jul 07, 2008 1:28 pm EDT

i misty chapman would like my refund back i though it was one time dill it wasnt a one time dill it wasnt and i am on ssi i didnt know it was a membership and i didnt recived anything

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Trudy
Jul 08, 2008 9:06 am EDT

I called the 1-888 number to cancel. I aksed about sending back unopened bottles and the lady told me they were non-refundable.

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Roberta Riley
Jul 24, 2008 4:00 pm EDT

I was charged for tea I did not want and did not receive. The web site on the return of the complaint to the bank was not readable. I never received anything from this company.

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Ariane
Jul 24, 2008 9:13 pm EDT

I ordered this product as well and did not receive anything! This is a rip off! I want my money back! The company took the money off my credit care without my authorization!

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cecilia melvin
Aug 01, 2008 2:49 pm EDT

Please, If anyone knows how to get in touch with performance health, would you let me know? I don't know how to cancel my order. Cecilia Melvin

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sue spangler
Aug 02, 2008 10:54 am EDT

Performane health offered a free trial of purecolon1000. I didn't order any just checked out the free trial and they have started sending me bottles.I called the number and left a message to not send me any bottles but they did.

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Frank Truncellito
Toms River, US
Aug 11, 2008 10:11 am EDT

I ordered the free trial bottle of Acaiberry, and was sent another order that I did not ask for. After trying in vain to E-mail the company, I tried to call them. I called several numbers and either there was no answer, or a recording which was no help at all. I finally got through(on the seventh attempt) and was able to cancel. Their return policy states that I can only return goods that were shipped after I canceled.

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jmoke
Aug 12, 2008 12:09 pm EDT

I ordered a free bottle of Pure Acai Berry to try. They sent me another that I didn't order and charged me for it.
I got the phone # from my Visa card customer service and called them to dispute the charge. They said they would email me the directions on how to send it back and receive a refund. No email came. I called them the next day to ask about the email that I was supposed to receive. No one was available to take my call.

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lauren acton
Aug 13, 2008 2:10 pm EDT

I was billed for a free sample-please find ou what happened and if they exist except for billing people?

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Valerie
US
Aug 14, 2008 7:12 am EDT

I recently ordered 10 acai berry pills for the price of shipping 4.95 after the order was received i was charged an additional 75.00 for what reason i do not know i am still trying to resolve this problem.

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Shirley
Aug 15, 2008 9:05 am EDT

Emailed order for 5-day supply of acai berries for S/H - $4.95.About 10 days later received a full bottle and my cc was charged $75. Trying to get this corrected.663e4

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Isaiah Carter
Aug 20, 2008 4:42 pm EDT

Does anyone know how to reclaim your funds from this company?

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BG
Aug 21, 2008 11:44 am EDT

I gave my credit card number and address to this company for samples of these two products. One was a small fee for the sample plus postage, the other was postage only. I received the products. Aweek later I received a month supply of each product. I have written this company and told them not to send anymore products and not to make any more charges on my card. The monthly supple was a charge of 19.95 for one product and 74.95 for the other.
I know now that I have made a a big mistake. These were e-mails that went into my spam and I opened them anyway.
At this time I don't know if they will acknowlege my letter and discontinue.

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Mike
Aug 22, 2008 10:54 pm EDT

York Galland is gay. The bad kind of gay.

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Ken
Aug 25, 2008 8:19 am EDT

Online offering diet supplements samples for inexpensive price. Then start sending more products to you that you have not ordered and charge your credit card. When you try to return them, there is nobody you can talk to get the proper information needed to return unwanted merchandise. I have alerted my credit card company and will not pay for these items as I did not order them.

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marvin tillman
Aug 25, 2008 9:00 am EDT

I had an unauthorized charge of $74.76 charged to my credit card and I would like my money returned admediately.

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Alfred
Aug 25, 2008 3:00 pm EDT

ordered sample, and they continue sending me product and charging my credit without my permission, cannot cancel product that I'm being charged for.

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Judith A. Grimes
Aug 29, 2008 8:55 am EDT

I ordered samples of three products. Received the samples and was charged for them. I did not request nor do I want the three additional large bottles I was sent and for which I was charge $74.95. I have tried to phone the company for return instructions, but can not reach them or leave a message as their message line is full.

I will return the products and definitely want a refund of the $74.95.

Thank you.

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Ellen
Aug 30, 2008 12:08 pm EDT

I was also charged $74.76 TWICE for a product I did not order. I am now disputing both charges with my bank. Called and no answer. DO NOT DO BUSINESS WITH THESE PEOPLE.

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Ellen
Aug 30, 2008 12:11 pm EDT

Same thing happened to me, accept my accout was charged TWICE FOR $74.95.

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Carolina Lugo
Aug 31, 2008 3:47 pm EDT

On 8-25-08, I was checking on my Checking Account balance, deposits and charges and I noted a Debit Charge on 8-25-08 in the amount of $74.95, which was unauthorized by me. The company that charged my account goes by the name of "TP Performance Life"?... I immediately called my bank, Wells Fargo and filed a Claim for Unauthorized Charges and Fraudulent Activity on my account. Wells Fargo is investigating the case and I have stopped any activity against this company.

I received a package in the mail from "Performance Life USA, LLC" on 8-28-08 which contained a bottle of AcaiBerry, 60 capsules. The package was sent from Orem, Utah...I never ordered these capsules or authorized this company to charge my credit card account. I recall in early July 2008, calling a 1-800 number to order a Free Sample of 10- Acai Berry capsules and paying the shipping and handling charges in the amount of $6.75. The o nly information that was given to the phone representative was my name, address and daytime phone number... How did this company obtain credit card information?

I never authorized any further charges on my credit card nor did I order any more products from this vendor. This company is a SCAM COMPANY and they need to be STOPPED!

Legal Action will be taken against this company by my bank, Wells Fargo as well as me pursuing legal channels to seek reimbursement for legal fees to be incurred, remittance of the unauthorized charges and punitive damages against this company.

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Donna
Sep 04, 2008 3:44 pm EDT

I got billed for 80.00 worth of meds and an registration for a product that I know nothing about. The # that was on my billing statement said it had a 45 minute waiting limit to contact them thru web site www.helpnow.com that had nothing to do with them. I contacted another company and they said that they had hacked into their computer site and got my card #, she has had several calls about this company. They referred me to my bank to cancel my card and file fraudulent charges against Performance Health and or Performance Life. i did not order this stuff and I want my 80.00 returned to my account! Take me off your listing!

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ladyvjames
Sep 06, 2008 7:18 pm EDT

I ordered the free trial sample and before I could received the trial they sent me a ful sized bottle that I did not want. The website address is bogus, you cannot find this company to cancel. I am forced to cancel my bank card and order a new one. PLEASE do not order anything from this company or you will regret it. I am sending this information on to my attorney generals office in my state in the hopes that this will help someone else before they get scammed.

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Andrew DeBoer
South Holland, US
Sep 09, 2008 7:11 am EDT

I ordered a free sample of Colon 1000 and paid for the shipping ($4.87). Then my Visa was charged $74.76 and I had not even received the free sample yet! They were never authorized to send the next shipment before I received the free sample. I tried to call them and had a 45 minute wait... never got thru. I tried their recommended website ""www.GoHealthNow.com" and could not reach anyone with comments, etc.

I need to cancel all future shipments and receive a refund of the $74.76!

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Marcia Weber
Sep 09, 2008 8:08 am EDT

I purchased three samples from Performance Health USA. I never authorized any further purchases. Now they are sending me more products and have charged my bank account four times.

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Lynn Gorman
Sep 09, 2008 1:08 pm EDT

Ordered sample. Then they sent me a 30 day supply that I did not order and charged my credit card $74.95. I sent for refund and did not get it, nor does anyone answer the 1-888 number anymore.

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Gina Paquette
Sep 09, 2008 7:34 pm EDT

I was very surprised to receive products from this company... I agreed to a free trial sample and they keep coming! I have tried repeatedly to call and they keep disconnecting me! I emailed them but was told they cannot cancel anything! I am really pissed about this... And I called my credit card company already... how can they do this?

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Arlene J. Cusimano
Sep 10, 2008 4:26 pm EDT

The same thing happened to me.I Ordered a "SAMPLE" of some type of STUFF for $4.95 from this same company ; charged it to my credit card.Before i received the "Sample" I received a shipment (of the same "stuff" ) and they were both charged to my credit card ! I DID authorize the "Sample" to be charged to my credit card BUT NOT THE OTHER ORDER!
When I TRIED to call their toll free number [protected]) today I was told there would be a 45 minute wait. I EXPECT A REFUND TO MY CREDIT CARD for $74.95 immediately AND NO OTHER CHARGES to be made, by this company) for ANY FUTURE ORDERS !
THIS company needs to be turned in to the BBB RIGHT AWAY !
Arlene J. Cusimano
juandlu @ bacavalley.com

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Carolyn C Kinder
Sep 10, 2008 5:56 pm EDT

I ordered a "FREE SAMPLE" of PureAcaiBerry for $4.95 and received it. Then I received a bottle of 60 tablets that I did not order and a charge of $74.95 of my charge account that I did not authorize. I mailed the tablets back to the address on the envelope. Finally after some difficulty I spoke to someone on the phone and told them the problem and they supposedly cancelled the order and they were going to credit my charge account, which they still haven't done, and to top it off they have sent me another bottle of the same tablets! What I am I suppose to do now?
I also tried their toll free number and was told there was a 45 minute wait and to try them on line at www:gohealthnow.com.
No such luck.
I agree with Ms Arlene Cusimano, who also had a complaint against Performance Health. I want a full credit on my charge card and no further charges to be made on my account. This company does indeed need to be turned into the BBB immediately

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victoria gotera
Sep 11, 2008 4:07 pm EDT

The same thing happened to me. My card was charged $79.76 (unauthorized), plus the original shipping ($4.50) I authorized for sample bottle. I disputed the unauthorized charge with my bank and cancelled my card and had my bank reissue me another card.

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Marie Conrad
Sep 12, 2008 2:51 pm EDT

I ordered a sample of 1o Acai (only received 8) as a trial. I did not, knowingly, order any more. They put a charge of $79.76 on my charge card and sent me another bottle of the pills. I do not want them. I have tried to call several times and nobody answers or they say the waiting time is 45 minutes.

What is this company doing? Is this a scam. I cannot afford these charges. Please let me know what is happening and why.

Furiously yours,
Marie Conrad.

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Deborah Ness
Sep 15, 2008 9:13 am EDT

I ordered a sample bottle only of the Acai berry pills on 8-29. I paid for the shipping. I then received another bottle on 8-13. This was an unauthorized withdrawal from my checking account, which in turn was charged a non-sufficient funds fee for another check. This fee was $35.00. The amount you took from my account was $79.76. This is a total amount of $114.76 that is owed to me.

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Claudia G. Sipp
Sep 15, 2008 12:46 pm EDT

Ditto. I nwas scammed in exactly the same way!

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Mark Lafontaine
Sep 15, 2008 1:00 pm EDT

I also ordered the free sample and paid only for the deliver. I then noted that I was charged 85 dollars (CDN) that was completely unauthourized.

How can a company do this ? This is completely illegal. I have yet to received the item(s) yet as I always check my credit card report.

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Doris Sonn
Sep 15, 2008 3:30 pm EDT

The same thing happened to me, You can not get ahold of them. After 10 trys I give up. Gave it to my credit
card and they will deal with them. Turn them into the BBB, and hopfully close them down. Doris

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Joan Hibbs
Sep 15, 2008 5:53 pm EDT

I did not know the price of these pills and there never was a billing. Then a bottle of AcaiBerry Pills came in the mail and my credit card was charged $74.76. This is very disturbing! I paid shipping for a free sample and did not order more. I have a bottle of the pills which I do not wish to take and plan to return them to sender but I have already been charged for them. Please help stop this practice.
Sincerely,
Joan Hibbs
27721 S. Elisha Rd, Canby Oregon 97013
[protected]

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Nancy
Sep 15, 2008 6:45 pm EDT

I also fell victim to the scam of this company. I ordered a trial size which I did not receive, however I received 2 bottles and was billed twice for $74.76. I have also tried to contact the company or get return information. If anyone has any suggestions as to how to get in touch with this company, please let me know.

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Debby
Sep 15, 2008 7:49 pm EDT

I ordered a trial sample for a small fee. It was charged to my credit card and now they are charging me monthly and sending product that I did not order or authorize the charges.