This information is for anyone who has been scammed by the distributors of Ultimate Green Tea! The following is the contact info for this company. They are LEGALLY responsible to compensate you for all illegal Credit Card Fraud, that you did NOT authorize! Have your attorney send them a CEASE and DESIST letter and quote Arizona Revised Statutes, ARS *13-2105 and ARS *44-1522.
I hope this helps everyone! You MUST fight back against this type of crime!
York Galland, Manager
Performance Health USA, LLC
Paradise Valley Center,
11811 N. Tatum blvd. #3031
Phoenix, AZ 85028
YJG Partners Ltd, A Colorado Limited Partnership
5314 N. 250 West #300
Provo, UT 84604.
Personal PHONE # for York Galland... (contact me personally).
Email: [protected]@residentmap.com.
Jessy, I looked at the terms and conditions and could not find the original page I ordered it from, it was nowhere, there was no address or anything in the shipment I got and i am also afraid to use the product.
I stand by my belief that this company is a scam.
I was extremely embarrassed to have felt taken advantage of. I am normally a careful person and have ordered things on the internet for years and NEVER had this kind of scary experience. All the other health products I have ordered from other companies had the bottles labeled very clearly as were the instructions to cancel.
I felt like an ### with this whole thing and did change my credit card. I would NEVER recommend this company or their products to anyone. I am not even using the products I recieved. I am thinking about contacting facebook (where I found the offer) and asking them to remove all advertisements from this company. BTW, this is the original address I got in my e-mail, it redirects you to the other address...none of this information was here 2 weeks ago.
http://acai.secure9.com/contact.php.
only wanted to try free trial and am stuck with more product each month. It needs to be cancelled. there is no website to even refer to anymore.
After going to gohelpnow.com I found out how to cancel out of the monthly charges.
GOHELPNOW.COM that is the site that you need to go to cancel.
I ALSO ORDERED A FREE SAMPLE AND CONTINUE TO RECEIVE THE UNORDERED PRODUCTS AND BILLED TO MY ACCOUNT UNAUTHORIZED. PLEASE STOP! WHO DO I CONTACT? HAVE HAD NO LUCK WITH THE GOHELP WEBSITE.
I did not sign up to receive monthly shipments of Green Tea Desire and continue to receive them and have them charged to my
credit card. I do not know how to cancel the stop this from occuring.
Please help
Am having a terrible time getting rid of these people. I never did order a thing from them and they keep sending them to me.
Have sent the product back never gave them authorization to charge my M.C. and they are doing it every month for a terrible amount,
Have since learned it is very illegal to mail their product across lines and also dangerous to healthy
people!
I WANT ACTION now and want every cent of my money credited back, they keep e-mailing me and
stating that I canceled by one day too late. I DON'T THINK as never ordered the crap in the first place
Am contacting Consumers Affairs, mean while hope you can help .
Look forward to your answer and your asssistance in this matter.
Ann
Tried sample for low price.
Next thing I know, I am sent 60-capsule bottle & charged to my credit card, unauthorized.
Now I see they have several complaints for identical problem.
I want my money back.
I ordered only the sample of the product and they have since sent me two more full bottles of the product and they have charged to my credit card. I need to stop the shipments. I had returned their shipments and I am not paying for it. STOP SENDING ME THIS PRODUCT.
I wonder if "customer support" above me here is reading ANY of what has been written here?
A message for you: Dear "customer support": You're toast. You have illegally taken THOUSANDS of dollars from hundreds of now totally PO'D people. I look forward to hearing that the walls of your little scam were torn down around you!
I made the mistake of ordering free samples of Pure Acai Berry and Extreme Acai Berry, they both got me. Well it might be the same firm. When I searched VIP Fit and Performance Health USA(Extreme Acai Berry) I ended up here with the www.gohelpnow.com folks. Looks like they are one in the same with 4 to 6 different names. I was told by my bank to cancel my cards so they can't charge me for future product, didn't want to order Pure Acai Berry because the sample did not work, there goes $79.76. Charged for the Extreme Acai Berry before the day before the sample arrived, there goes $89.31. They strive to do everything possible to seperate you from your money. I already sent emails to Rachel Ray and Oprah Winfrey sites to let them know their names and faces are used on these sites. Contacted my Attorney Generals office to register a complaint. Canceled my credit card, www.gohelpnow.com said they canceled future orders, I don't trust them, sent emails to the other firm, maybe, tried to call and heard the same things that everyone else did with no answer. There must be a way to let everyone know about these people.
again they sent out a full bottle without me ordering it and without my permisssion charged my card making my account overdrawn and i want a refund back into my account .There was no reuest for another bottle after the sample bottle because i did not like the product. i am trying to find a number or contact information for the company to cancle and make sure it does not happen again and to make my complaint known.
how do you reach performance health llc in orem utah? i keep getting these bottle of acai berry that i never ordered! i don't even know what credit card they are charging yet!
It took me forever to find them but i did to to this website to get the help you need to stop your credit card from being charged further! Acai berry don't fall for this scam! [protected] is the number for performace health! The real number! Save yourself!
This needs to stop, and i will like to give you your product back and be refunded my money back to my account!
This acica crap is such a scam! I ordered the supposed "free trial" and have since been bombarded with over $200.00 worth of charges. One of wich $78.33, was charged AFTER I managed to finally cancell my "membership"! When I called to discuss this with them, I was called a lair, and basically told there was nothing they could do. I spoke with a woman who told me she was the manager, she wasn't. I found this out after being on hold for 10 min and speaking with someone else. Please do not give this company any of your money. They do not deserve a dime, they deserve to be put out of business. They are deciving, shady and morally wrong.
discontinue please
I didn't order any merchandise from this company. Also there is no way to contact them to stop shipping any more products.
After a free trial they keep sending the product which is to Spense for a 60 unit. the cost is $78.00 that's to much money every month.
They took the money out of my account, I told the Lady I talked to not to and she said they would NOT.. They did and I was over drawn 36.00 three times... I think it is a bunch of Bull S.. and I want my money back...
I ordered samples of two products. They didn't say there would be others sent or that if you liked them that you could order them. I thought i was only paying for the samples I ordered then they go and send months supply of both samples and charged my credit card which I didn't athorize them to do. You talk about scamming. this should be against the law when you are charged for something you didn't order. Are they getting these complaints. I sure hope so be because I am calling my credit card and letting them in on the scam and to refuse payment to them. Connie
I did not order this but keep receiving bottles of acaiberry
did not order stop sending
I ordered a supposedly "free sample - just pay shipping" from this company and a week later, I have a full shipment of the product and a $74.95 charge on my card UNAUTHORIZED!
I am now fighting the credit card company to get my money back. I NEVER agreed to a continuing order service, their product is disgusting.
I am left with a bottle of useless capsules (unopened) and the potential cost of shipping back to the company what I did not order and do not want!
I receive an email stating that it was an automated address... I looked in my bank account and found the phone number and tried to call. phone recording said welcome to support call us back between 8:30a and 3:30P or if you want to unsubscribe go to the site and unsubscribe there.
Tried the address and it brought up page on ripoffs. I've called my bank and they say I have to get in touch with the company. We're on permanent disability and can't afford to have money (which I have no idea the amount is) taken from our account.
Again all that I received was a plastic bag for mail with no invoice or directions.
I thought I was subscribing to a Trial bottle only! Wrong! Shortly after receiving the trial bottle, I started receiving a full-sized bottle every other week with a charge to my credit card of $74.76 for each bottle. One charge came from Arizona with company name being Co Performance Life and second charge was from Colorado with company name being WR Performance Product. I am embarrassed to say I was taken! Will never order trial sizes of anything again!
gohelpnow.com is a valid website. please google gohelpnow.com and it should be the first link. "Customer Support", if you don't show up in their data base, just use the last option and send them an email.
I ordered a trial bottle only, of acai berries which was supposed to contain a month's supply and it had 10 capsules. I woke to discover my account was debited in the amount of $79.76, while checking it on-line this morning.
I called the bank and tried to stop payment-not successful. I called the phone number from the company which was listed on my bank statement, and what a shock-it was not a working #. So I went on their website and clicked on 'cancel my order', and supposedly canceled my 'home delivery order' that I did not order.
Another surprise when I checked my mail box-a large bottle of acai berries! Once again, something I did not order.
No invoice and no telephone number to contact. Credit card statment usually has company's telephone number listed with merchant's name.
I originally ordered a sample product and was told I would be charged for shipping only on my credit card. Since then I have received 2 shipments of the full size product and my credit card was billed without my authorization for varying charges between $78-$79 dollars. Clearly this company is ripping off customers . Each shipment I received was from a different company with no invoice in the package. The packaging was imprinted as Performance Health USA and the billing on my credit card was from Performance Life and Vital Health which interestingly have the same phone number [protected]. When I called that number they answered as customer service with no company name and gave me a website to go to for customer service gohelpnow.com and another number to call [protected]. I have contacted my credit card company and they will be disputing the charges for me.
I looked into a free 1 month supply for just the shipping and handling of the acai berry. My doctor told me not to take these. I never gave any authorization to go on with this or to automatically take the cost from my account. They keep on sending me these on auto delivery and charging my account. I would like it discontinue, I 'm not asking for a refund. My name is Joan Ward, 333 E. Parkwood St.., Sidney, Ohio 45365 Please have them to discontinue this. Thank You!
Ordered just a sample .Payed for shipping .Received a full size bottle of product without my request.I phoned them and tried to stop shipments, the number is not in service.The product keeps comming and there is no way we can stop it.This is a ripoff company.
I am now fighting with the credit card company to stop payments.
Free samples of a product were offered. They asked that you pay shipping. Bingo. Do not ever give your credit card number to these jerks. They sent me the samples and charged 4.51 on 11/11 and then sent an additional bottle on 11//22 which I did not request and charged my credit card 78.33. And, now they have charged my December card another 78.33 and I never asked to order these. I have tried to call them. There is a recording that sends you to a web site that does not exist.
I have had to cancel my credit card and have it re-issued. The company is fraudulent. How many people have to complain before the FDA or the SEC or the local police in Utah do something to prosecute these people. American is in enough trouble without the help of scammers.
Ordered samples and paid shipping. Received product I did not order and money deducted from my bank account.
I stupidly ordered a sample to Pure Acai Berry and agreed to pay the shipping and handling. About 2 weeks later I received a shipment of 60 capsules and was charged 74.95. I did not authorize this shipment. All attempts to contact the company by phone or on the web are useless. I imagine the shipments and charges will continue. I have contacted by credit card company for assistance.
Keep geting supplies of Pure Acai Berry f2b9fthat I did not order.
They are a rip off they charge credit card without authorition.I am working with my credit card company to get charges stopped.
They are a ripp off.I am trying to work with credit card company to stop charges
I am very unhappy with this company. I did not authorize any additional charge to my credit card, only the initial trial. I was not happy with the product and received no notice that they were shipping any additional orders. SCAM!
I also got taken in by the offer of a free sample with only the cost of shipping to be charged to my credit card. I have contacted the credit card company to dispute the charge and will return the pills I do NOT want. HELP!