Menu
For Business Write a review File a complaint
PersonalizationMall Customer Service Phone, Email, Contacts

PersonalizationMall
Reviews and Complaints

www.personalizationmall.com

Learn how the rating is calculated

1.2 10 Reviews 26 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PersonalizationMall Complaints 26

ComplaintsBoard
N
11:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PersonalizationMall job application

I apply to work in village inn aging I us to work time ago in there and I like it I in tulsa oklahoma I apply a few days before in a couple other store when I bring the application this manager said something about he has to check if I can came back to work. Than a few days after he told me it ok but he just got for cook and no for server so I decide to reapply to the one I use to work before and anwar is there I call about 11:00 am and I give him my first and he said can you came at 2:30 pm to talk to me please so I knew was him. So I call back and give him the name I use to work with my second name and he told me that he got no opening right now. So I thing he don't like me and he is discriminate me why I can get the job if still he got job opening he know I am a good employee plus the manager from the other store toll me I can go and apply at that store sould I suit for discrimination

Read full review of PersonalizationMall
Hide full review
ComplaintsBoard
O
8:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PersonalizationMall Pls I need unauthorised charges and deduction from my account

Please i was debited with the sum of 10.24 pound on tuesday, the 25th of october and i am requesting a refund asap as i did not do any business with your company and the un-authorised charged/deduction from my account is fraud and i request an immediate refund.
Taking mo ney from my account without my permission is fraud, pls refund me my money into my account asap

[protected]
877001
10.24 pound

Thank you

Aurelia

Read full review of PersonalizationMall
Update by okom
Oct 26, 2016 8:47 am EDT

please I am really unhappy that a large company like your will condesend so low to steal money from people account unauthorised.

please refund my money bacy into my accunt asap

date of transaction 25/10/16
amt: 10.24 pounds

accot name< Aurelia Okom
uk
877001
[protected]

thanks

Aurelia

Hide full review
ComplaintsBoard
A
2:15 am EDT

PersonalizationMall Do not purchase anything from this website!

Please stay far away from PersonalizationMall and do not order from here! They are selling fake jewelry! When I received my order I was shocked because stuff that I received was made from cheap metal! And they refused to refund my money! These people are fraudulent, they are stealing money from their customers! This place should be shut down as soon as possible! No refund, no apologies, nothing from this terrible company!

Read full review of PersonalizationMall
Hide full review
ComplaintsBoard
A
4:05 am EDT

PersonalizationMall Very rude representative

I spoke to a very rude person from PersonalizationMall! I contacted the company because I wanted to know about the status of my order. I paid extra money for express shipping but there were still no sign of my order! I asked the person what was going on and received rude and very impolite answers. The rep told that I was annoying and asked me to stop calling! I did get my order and after several calls they refunded me the shipping cost, but I'm still shocked from their customer service!

Read full review of PersonalizationMall
Hide full review
ComplaintsBoard
V
7:24 am EST

PersonalizationMall My order was lost somewhere

I bought personalized gift sock from the website www.personalizationmall.com. It was the worst experience, ‘coz the seller provided the confirmation info and I waited couple of weeks, but order was lost somewhere. I contacted the customer services, and the rep told me that the order was sent, but I needed to be more patient. So be careful if you use this website or leave comments if you have horrible experience with this seller.

Read full review of PersonalizationMall
Hide full review
ComplaintsBoard
R
6:12 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PersonalizationMall Poor customer service

Ordered box of (expensive) personalized Christmas cards on Saturday 11/14. During order process browser refreshed, knocking out some of my info (included quantity.) I didn't realize until after I finalized order that I had ordered ONE box and actually needed TWO. E-mailed company to have another box (OF EXACTLY THE SAME THING) added to my order. They said that it wasn't possible. Keep in mind, I wasn't asking for a change to the cards, just an extra box. They had the opportunity to make additional money off me and keep me as a customer. Rather than provide any customer service decided it would be better to pass on the money and make a first-time customer an ONLY-TIME customer!

Read full review of PersonalizationMall and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
Amigo
US
Mar 15, 2014 5:38 am EDT

I ordered special t-shirt from the website www.personalizationmall.com. I choose the funny inscription for my husband. I received it on time, but the inscription had several mistakes and the shirt was torn in several places. I tried to return it, but the seller told to pay for return postages on my own. I refused and he told me that he couldn’t help me. Horrible services and attitude. So be careful if you use this website or leave comments if you have horrible experience with this seller.

D
D
Dimirake
US
Dec 25, 2012 2:04 pm EST

It took 6 days to prepare my order for shipping! Wow, it is first experience in my life to wait for order being shipped so long, usually it happens next business day. Their web site estimated delivery by Dec 24, but it turned out to be Dec 29, which means my friends got present far beyond Christmas. No information on their web site on how extremely long it takes them to prepare regular order, and it sounded like my order would be for sure delivered by Christmas.

PersonalizationMall Reviews 0

Looks like PersonalizationMall has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent PersonalizationMall, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About PersonalizationMall

Screenshot PersonalizationMall
Personalization Mall is a leading online retailer that specializes in personalized gifts and customized products for all occasions. With a vast selection of unique and high-quality items, Personalization Mall has become a go-to destination for shoppers looking to add a personal touch to their gift-giving.

The website is user-friendly and easy to navigate, making it simple for customers to find exactly what they are looking for. From personalized jewelry to custom home decor, Personalization Mall offers a wide range of products that can be customized with names, initials, photos, and more.

One of the standout features of Personalization Mall is their commitment to quality. All products are carefully crafted using only the finest materials, ensuring that each item is not only beautiful but also durable and long-lasting. Additionally, the company employs a team of skilled artisans who take great pride in their work, ensuring that each personalized item is created with the utmost care and attention to detail.

Personalization Mall also offers a variety of shipping options to ensure that customers receive their orders in a timely manner. Whether you need a last-minute gift or are planning ahead for a special occasion, Personalization Mall has you covered.

Overall, Personalization Mall is a top-notch online retailer that offers a wide range of personalized gifts and customized products. With a commitment to quality and customer satisfaction, it's no wonder that Personalization Mall has become a trusted name in the world of personalized gifts.

Overview of PersonalizationMall complaint handling

PersonalizationMall reviews first appeared on Complaints Board on Nov 17, 2009. The latest review Welcome mat was posted on Feb 28, 2024. The latest complaint Poor customer service was resolved on Nov 17, 2009. PersonalizationMall has an average consumer rating of 1 stars from 36 reviews. PersonalizationMall has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.9
926 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. PersonalizationMall Contacts

  2. PersonalizationMall phone numbers
    +1 (866) 386-8300
    +1 (866) 386-8300
    Click up if you have successfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number 0 0 users reported that they have successfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number Click down if you have unsuccessfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number 0 0 users reported that they have UNsuccessfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number
    +1 (630) 910-6000
    +1 (630) 910-6000
    Click up if you have successfully reached PersonalizationMall by calling +1 (630) 910-6000 phone number 0 0 users reported that they have successfully reached PersonalizationMall by calling +1 (630) 910-6000 phone number Click down if you have unsuccessfully reached PersonalizationMall by calling +1 (630) 910-6000 phone number 0 0 users reported that they have UNsuccessfully reached PersonalizationMall by calling +1 (630) 910-6000 phone number
    +1 (866) 386-8300
    +1 (866) 386-8300
    Click up if you have successfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number 0 0 users reported that they have successfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number Click down if you have unsuccessfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number 0 0 users reported that they have UNsuccessfully reached PersonalizationMall by calling +1 (866) 386-8300 phone number
    More phone numbers
  3. PersonalizationMall emails
  4. PersonalizationMall address
    51 Shore Drive, Burr Ridge, Illinois, 60527, United States
  5. PersonalizationMall social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
PersonalizationMall Category
PersonalizationMall is ranked 132 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.