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Petco

Petco review: Poor petcare/animals in danger/poor service

A
Author of the review
3:00 am EDT

Hi. Today I was at Petco and noticed how horribly the bearded dragons are taken care of.
They had zero food in their bowls, a small tank for 5 bearded dragons, and most importantly their tank was completely improper.
The terrarium was filthy, it had droppings everywhere and smelt terrible.
I noticed a key detail in which they have sand as a flooring. This is very hazardous for them, as they can eat it. One of the bearded dragons tried licking the sand because they had no food.
Some of the bearded dragons were repeatedly waving their arms, which means it doesn't have the correct environment. Their water bowl was very low, not to mention.
When I went to check-out, I mentioned the things I noticed to the cashier that has green highlights. She was completely ignorant, and was not open minded at all whatsoever (maybe because I was practically crying because of how frustrating it is to see dying animals).
She told me they feed them every morning. They need to be fed at least 3 times everyday (which I mentioned, and she of course told me they were fine), and she would barely listen.
All I wanted to do was yell at her for being to rude and tell her to find the bearded dragons a better home.
Something to add to the poor pet care, is the fact one of them was sprawled out in the sand, as if it were about to die. I've been raising bearded dragons and chameleons for 5 years, and I recognized it as a lizard in danger.
Every time I go to any Petco, whether it be in Lewiston ID or all the way in Florida, their lizards always have the worst environments. Although they aren't some special puppy, they should require just as much care and attention. I think this company needs to put their animals first if they're even gonna be selling them, like they say they do (which they don't).
And let's not forget the fact the beta fish seem to always die. This is a horrible sight to see, especially since kids are usually going into Petco too see all the cool and fun creatures.
Thank you for listening. Please get your animals in check, and find some nicer employees the next time you hire anyone. At least find people who care about the things they're selling, and listen to what you have to say.

Desired outcome: Lizards need to be better taken care of.

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  1. Petco Contacts

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    Petco, 10850 Via Frontera, San Diego, California, 92127, United States
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    Oct 28, 2024
Petco Category
Petco is ranked 3 among 47 companies in the Pet Stores category