Phenom Health
Reviews and Complaints

Looking on internet I found a publicity regarding those miracles pills that help you to loose weight "bio slim" and "garcinia clean"the company called "phenom health" and also called "trimbody" was sending it to your address for free as an sample, all you had to do was paying the delivery (only 6€.50). I did pay that amount and thinin few days i've received my pills but, the month later, i've realized that this company was continuing to take money from my account under the name "joy of health". I immediately freezed my card and informed my card company about the abuse but they couldn't do anything as, apparently, when I gave my credit card number for paying the delivery, I also gave the authorization of charging my card every month from that company. The problem is! I never gave any authorization for charging my card and I never received any more products either. None of the companies "joy of health" or 'trimbody" ever replied to me when I sent them an email and a messenger message. Do not buy anything from those companies ever! There are fraud

I ordered bio slim and garcinia clean on my phone at 2'95 pounds each... I have received these products but I do not want to receive anymore... I was told they were endorsed by dragons den and have since found out they are not... Please do not send me anymore, I am a pensioner and cannot afford to waste my money...

My name is kathleen porteous
60 whin park cockenzie]prestonpans east lothian
Scotland

Tele...[protected]

I have received these unsolicited tablets, I am diabetic and do not buy drugs via internet, there is no return address just a shabby envelope, my bank has also been notified about these unwanted tablets, send me a return envelope or I will just have to follow the police advice and destroy them. I do not appreciate receiving drugs from unsolictited people in according to my bank Bulgaria.

Had browsed a different product online, but didn't finish filling out the form. Half an hour later I get a phonecall from a friendly American guy asking why I hadn't completed the form. Told him it was the monthly price of £79 for the product. He told me he could offer me raspberry ketone for £24.99 a month instead so I agreed to that, giving my bank details for the initial charge of £1.95. However, when I received the first email, I became suspicious, the product listed was not the raspberry ketones, so I registered with the website, hoping to be able to change it. The raspberry ketone wasn't even on the website, and nor were my 1000 reward points. Even more suspicion. So, I tried to cancel the order, couldn't do it. I phoned the customer helpline, the lady I spoke to said it was all cancelled, but it wasn't, my details were still on the website etc. So...I looked online to see if I could find info on the company and it lead me here. Needless to say, I have now cancelled my bank card before they can take any more than the £1.95!

I paid postage for your free samples on Garcinia clean and Bio slim. also paid postage for Bodysuit ! don, t know why. The samples arrived whilst i was away. No delivery note or correspondence. Looked at bank account payments came out under completely different names and then to my surprise like other people these companies Swiftdiet and gold standard have requested large amounts of money on my debit card details.

Order May 21st. Large amounts of money requested from bank account on 31st may and 3rd June.

These companies not responding to me so as you introduced to my card details perhaps you could get them to refund my money. even if your products work i woild not recommend them as this was a a scam costing me time and money.

I ordered a free trial and read the terms and conditions. Firstly I was charged twice for this. Then I emailed to cancel the item, which was fine. Then I got a phone call to which I was hung up on, I am appalled with the customer service! It is an absolute disgrace! I'm being told if I don't return the free trial, I will be charged for it. Considering my account has been cancelled how will they get my details to take money out? So now I have to pay out of my pocket again to send the item back to cyprus which will cost a fortune! I am not happy, as a customer to be treated this way. If this isn't sorted, if I have to pay out of my own pocket to return - I will have no option but to go to the public. As it's disgusting the way I was treated on the phone.

Have written already re the money which was taken out of my bank account, without my permission for the above two products. Like others. I did not notice a clause where it said, help yourself to my money.
Look forward to a full refund or another negative review will be posted on the site. I have advised bank to stop any more money going out and into their account, that is if that is the procedure. How many more people took this offer out in good faith, only to realise it is a scam.
Nan Mcdonald

I have already today sent a complaint re Bioslim and the amount taken out of my bank acc. Here we are again with another charge been take out of my account. I did not sanction any of these products to be taken out of my bank account. I demand you reimburse me with these charges. I did ask when I ordered if this was the scam where money was taken off on a monthly basis, told no. should have gone with the saying. If it's too good to be true, then it is too good to be true
I will be going into the bank tomorrow to alert them about phenom and if any more requests for payments come through, not to pay.
I will be leaving a negative review in order to stop other people being conned
Nan mcdonald

I bought the Garcinia Clean capsules from Phenol Health company in January 2018 and took them about 3 weeks. From the time I started taking these capsules, I felt stomach upset and diarrhea. Finally, I developed a kind of rash and hives which forced me to stop taking these capsules. Although I do not take them anymore, I have the rashes and hives on and off on my body. I returned the rest of the product to the company, and they returned half of the price that I paid. However, they do not return the other half of my money, and whenever I call the customer service, they talk about some technical issues which hinder them from returning back my money. Now, I have both health issue and financial problem with this company.

Tried to order a free sample of products witch cost £2:95 for shipping, checked my bank and almost £50 was taken out with all the other products added on top of the one I wanted! Terrible and misleading. I used live chat to cancel "my order" and the person was ok, however was trying to ask me what exact product I wanted to try. By that point I wasn't interested in any of the products! So infuriating that this is happening...total scam and rip off! Never ever I will use this company for anything again!

When I received the advertisement (4/3/18) it said "Free" just pay the $4.95 S&H; I ordered it then at the end, it tells me that it will come with a 2nd bottle but my credit card will not be charged until the appointed time...As soon as I read that, I called the number on the website and I spoke with Cory and asked him to cancel the product as I did NOT WANT a 2nd bottle as I did not know if I was going to like it. He said he would not send the 2nd bottle but to go ahead and take the "FREE" one. I also asked him to cancel the $1.95 as I did not want whatever it was they had charged me the $1.95 for. He said he would credit my account for the $1.95 and would be charged just the $4.95 for the "FREE" bottle. I told him to CANCEL the account as I did not want to pay $85 for anything and he said he would...then yesterday (4/25) I saw that they had taken $84.71 from my bank account. I called right away and complained but to no avail. Athena said she would credit me 1/2 of the charge until I found out that I had received the product. I called back and spoke with another lady (4/25) and we resolved that they would give me the full credit when I sent the "FREE" bottle back, which I am about to do. I BELIEVE THEY SHOULD ALSO REFUND ME MY $4.95 AS i AM GOING TO HAVE TO PAY FOR SENDING IT BACK! BBB will hear about this from me, I guarantee it.

In late March, I ordered the trial bottles of the body boost garcinia and body restore cleanse. I received them on April 9th. When I got them home, the entire package was smashed. Like they had been run over by a truck. The capsules were ruined and broken. Powder was everywhere. I took pictures but don't know how to get them from my gallery to you. I'm so very disappointed as I was anxious to get started on your product. I spoke with someone today April 10th, and she said she'd send new bottles.
I'm writing to you because I want to make sure you believe me. Maybe you should repackage and put in a sturdy box for shipping. If you know how I can get my pictures to you please guide me on how to. I am non technical.
Thank you so much.
Sincerely,
Sandra J Ledin

I purchased a pack of garcinia clean..these however came with no instructions on how to take only that it states x2 capsules a day..it doesnt state with or without food or if its a supplement instead of food...very poor description indeed...iv now completed my course and iv not lost even 1lb..the videos shown of this product using celebrities and their weight loss using this product is complete rubbish so i therefore think this is false advertising..i will however be contacting watchdog and trading standards over this issue..to lose such a large amount of money and this product not work is discusting..im not a happy customer and others that have also purchased this item will also be taking up their complaints for full refunds

I agreed to pay postage on a free trial of this product by debit card.
When it arrived I was amazed to find in a leaflet that I had apparently signed for a further delivery of the product in 15 days and would be charged for this by my debit card.
This would continue on a monthly basis.
I emailed to say that it was not what I had expected and did not want to accept further deliveries until I could be sure that it worked for me.
I asked that they cancel the trial and not to debit me for any further deliveries.
I was told that I should send the capsules back and I would have to pay for postage.
So this free trial has cost me £5.98! I am prepared to put it down to experience but I believe that this is not good business practice and worry that others may be caught out by this which I see as a scam.
Yours sincerely
Gillian Holling

Phenom health is a scam. Do not let them get you!
I have been in touch with the Visa fraud team, who assures me I will be refunded for this scam.

Maybe Phenom health folks should look for honest employment rather than steeling from people.
Sleep well thieves.

Scam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scamScam scam

January 5, 2018, through reviewing a purchase online, I got the chance to try this supplement called Testx Core. I paid $4.95 to cover shipping. I never received anything after reading it would be rushed to my door. Yesterday I see a temp authorization about the next shipment on my bank account because the free trial period had ended. How ridiculous! customer service tells me that I should have received the first trial and I would get a refund after I pay to ship it back unused. I asked for a full refund stating that I never even got an email stating it was shipped to me as the email and website told me in black and white. If there has been no shipment of the "trial", then I'm done wanting to try it. Poor business model to say the least!

I ordered a "free sample" and was surprised to see I had been charged >$150 after 14 days. Apparently the fine print says you have to cancel or you will be nilled though I can't find it anywhere. I returned the original bottles unopened after 12 days and received another shipment and another bill a month later - again for >$150. I called and was offered a 50% refunded if I kept the samples - I didn't want them so I returned everything, unopened.

This is NOT a FREE SAMPLE. This is a way to hook you into a hard to cancel, VERY expensive subscription for a product sold on lies and deception. The company is set up as a criminal enterprise to get as many CC's as they can and string you along until you figure out how to get your money back - check the reviews, it's a scam!

I ordered a "free" sample of Body Boost product on 11/08/2017 and paid a fee of $4.95 for shipping and handling. I paid with my credit card. I was to have a 30 day trial period, and I received 60 capsules which represented a 30 day supply, On 11/28/2017, my credit card was charged $84.71 which was only after a 20-day period - that is, well within the my 30 day trial. I received no product for this payment of $84.71. I contacted the company, Phenom Health, on 12/04/017 requesting a full refund of the money taken from my bank without my approval. During my phone conversation with Megan Miller, who presented herself as a "supervisor", I was informed that unless I returned the capsules remaining from the $4.95 trial, I would only receive a 50% refund. I feel this was an unsatisfactory situation, because not only did the product not perform as was advertised but also the free trail was not handled in accordance with the information I was provided at the time I requested the free trial. I believe this is not a reputable company and should not be allowed to use the internet to swindle customers

I answered what I thought was a free sample of a slimming aid, but when i read the faint small print, i realized i had let myself into a hidden contract to pay a monthly sum of money i can't afford. I made the contact on the 11th of October for a product called wild raspberry ketone, from a firm called Phenom Health.I have tried to get a return form to send the sample back, but it won't work.I have received the sample and i need to stop the sending a request for the first payment from my bank.What can i do?

I ordered what was advertised as a "Free Trial" and paid for postage & packing. When I received the health tablets it seemed more than a sample, which is what I thought it would be! I contacted them by email straight and cancelled any further deliveries but as I did not return the "free" product within a certain time they subsequently charged by account an extortionate amount of money. I made various complaints by email but their stance is disgusting.This is a scam do not take them up on any offers you see. Watchdog need to investigate these people. Not sure where they are based but the website should be shutdown,