Phenterthin review: Dead end on phenterthin! 185

I too ordered but allergic and I have address or phone number to stop these.

I got the free trial that I was supposed to pay shipping and handling then I noticed a withdraw from my account for $149.95 from PHENTERTHIN. I received two more bottles which I promptly took to the UPS Store and returned to sender with instructions to credit my account. That was almost qa month ago and my account has still not been credited.

I too have had a charge taken out of my account for $69.95. I ordered the trial of hoodiaphen for $4.95 no paperwork inside the package and then today 12/27/07 there is a pending charge on my account. I have cancelled that debit card and can't do anything with the account until next week after the charge has cleared the bank...

I am one of the idiots that read before I clicked and then it was too late. What is the solution to this?

i also got scammed by the lack of the whole truth(149.95) being upfront and understandable. i got the 4.95 (free) trial offer and that day after having a bad feeling about it, i tried to cancel- that same day my account was charged the 149.95, i still have not received the 2 bottles for the amount they billed. i think that they hurry and charge your account before you can do anything about it. now im having trouble checking on my submitted ticket of cancelation. i have just begun to use the internet,so this is a horrible, violating experience for me.

I have been there as well. The only difference is that I gave them hell! I don't know how many emails I sent them because I lost count. But, I do know that I called them every name in the book to get them to cancel and to not charge my credit card. I told them I knew they were fradulent and I was gonna tell my credit card company that I never gave them permission to charge anything. Well, they did take out the $4.95 shipping & handling fee but they didn't charge me $145 like they said they would. I didn't see the hidden terms until after I click submit for the order. What really scared me is that when I tried to email them, I had to set up an account to do so and every time I went to send another email, I had to register again to do so, somehow it never would pull up my 1st account, sounds fishy huh...I told them about that in one of the emails, I think it was the last email. Thankfully, they didn't charge me for anything but it was sad that I had to harrass them the way I did for this crap. And I still have the bottle of pills- and I am so unsure about taking them. For those of you who are going through a similar situation, you have to fight fire with fire with these people. They are relentless in their pursuit to take advantage of unsuspecting people. What a damn shame!

This company has the most horrid reputation and should not be allowed to do business on line.

I have requested the information needed to cancel the automatic order which I never wanted and to return the first one I got. I filed a complaint with them on line and was given a ticket number of 89768. That was three weeks ago. Need to make sure they credit my credit card and do not charge it again.

I signed up for their $4.95 "free" trial and even read the fine print which stated that I could cancel at any time. I then tried the product and it made me feel like I'm going to jump out of my skin. I tried to cancel, and was informed I'd have to cancel online by filling out a "customer support ticket", which I did. Imagine my surprise when a package with no return address showed up at my door with 2 bottles of this crap. My credit card was also charged $149.00! I tried to dispute the charge, but Nexgen Labs sent a copy of terms and conditions to my credit card company (CapitalOne) that I never saw on their site. Now it appears these crooks are out of business, as their site now reads "under construction". DON'T GET TAKEN BUT THESE THIEVES!

Phoned for free sample. Received 2 bottles of Phenterthin capsules. Later received entry on MasterCard statement charging my account $149.95. Attempted to phone company but got an answering service. Was given customer service phone number for the company. When I phoned the customer service phone number I was told I had to request a support ticket online. Attempted to obtain ticket but was unable to do so. Got a message that stated page was unaccessible. I want to return the items and obtain a credit to my charge account.

These people took 149. out of my checking account without my permission this was part of my rent money I hope there glad my son and I will probably be out on the street next month.

Totally agree! Even when they can be reached it takes a long time and much effort to reach them! I did, and it did no good whatsoever. Whoever heard of a FREE bottle where you just pay for shipping and then even if you cancel it is $49.95 or if you don't contact them it is $149.95? It is a total scam and I am having difficulty with my credit card getting them to realize that it is a scam. They are taking the side of the merchant and not their own customer!

I did not order these and they are sending them to me. There is nothing on their web site to cancel or even a number to call. Any advice on how to stop this I would apperciate it.

I signed up for a "free" trial of their diet product, phenterthin. I knew there would be a charge if not cancelled. I attempted to cancel, on time, it was nearly impossible to wade through the website and get something accomplished. I thought I had cancelled and that was that. Lo and behold, they took $150.00 out of my account without my permission.
After several attempts to contact and speak with a human being, I was again sent to the website, where I jumped through hoops to get a complaint registered. I have yet to hear from anyone and I am out $150.oo.
Apparently the "free" sample becomes a $55.oo bottle if you decide to cancel! What a bunch of horse hockey!

Received second shipment without any invoice or amount and unable to contact company that shipped product and the product does not work for me. Beware!

The website www.nexgenlabsusa.com/support is NOT there. The same has happened to me. I have managed to contact the company in regards to an "unauthorized" deduction from my checking account. I was advised that I was comitted to one order of $149.95. I accepted that. The company advised me that no further monies would be taken from my account. Let's hope that is true. I have a history of "Pheochromocytoma" and I'm unable to take this medication. I did have good results with the trial. I had a difficult time getting in touch with a "person" but with persistance, I did. When dialing the number, push for "new order"/customer and basically demand to talk with a person to cancel any further orders. They have an 866 number/toll free that I used. I got that from the website.
Hope this helps anyone having problems to contact the company. I sincerely hope that they do not deduct any more monies from my account. I have put my bank on alert NOT to process anymore.

I would be very, very grateful if anyone could tell me whether or not their issues and problems with this horrid company have ever been resolved? I have reported them to the Illinois Attorney Generals office, hopefully something positive will come out of this headache.

oh my god, what is this? I agree with u all, this is a complete rip-off not only have i not received the trial pills, they also charged me $149.99. there is no contact number and i've sent a so called ticket and still haven't gotten any repply. What's up with that?

I did not order the phenterthin and they charged me!

I ordered a sample for 4.95 shipping and they took my information and charged my credit card 149.95 and sent me two more bottles without my consent. I returned them and they refused them and returned them back to me. This is a ripoff. These pills made me sick as a dog.

I received Phenterthin on January 21 from the post office and I signed for the pills. This cost $4.95 and the terms from the company read : in twenty days cancel through their website, get a claim ticket, talk with customer service and they will cancel. I sent email January 30, 08 and they did not cancel. They took the 149.95 out of my credit union without authorization. I have canceled my debit card, filed a report with the Sheriffs office and turned it into the Attorney General. This company cannot get by with this and lets fight the fraudulent company. They have 4 web sites. several phone numbers and two addresses! SOMETHING MUST BE DONE AND SOON! WWWEXTREMELEANRX.COM, WWWADEPRENEXR.COM, WWWNEXGENLABSUSA.COM and www.phenterthin.com.

It seems that a lot of people are being taken advantage of this company and I myself is going through trying to contact this company to cancel this charges. What can anybody do to correct this matter...

This is a swindle and I only hope I can get out of it w/o further lost.

This co. offered a free trial ifilled out info and then cancelled. I did'nt fill out app .completely x out. they sent me bottle of phenterthinand charged my credit card $149.95 this was not authorized thre wasn't even any info with bottle. I tried calling but got this web site. 9i will now contact my cerdit card co. and dispute this and cancell payment.sounds like I'm not the only one they scam.

I too have been scammed by these people. The same exact thing has happened to me. I ordered the sample of 15 pills and paid the $4.95 S&H and tried them. Didn't care for it, and the next thing I know, they had debited my checking account. I tried and tried to call and never got anybody. That is fraud. If it happens again, I guess that I will cancel my card and get a new one. They should be put out of business for fraud and for a product that does not work as well.

I was Charged 149.95 for something that I didn't order--this company is real smooth they have the normal disclosure and at the very bottom is the area that tells you that you are now a member and will get auto ship. I don't have the product or the money to pay for it. I have been working with them for 2 weeks to get my money back and they have just run me around the block! They need to be shut down and I have contacted an attorney to see what can be done about them.

Cancel my membership for this NOW.

I wrote them back as soon as I ordered the free bottel I change my mind I'm not worried about the 4.95 I'm worried about them taking an unathorized payment from me

I ALSO HAVE BEEN CHARGED 150.00 FOR THIS PRODUCT AND I DID NOT AGREE TO IT.HELP!I CAN'T AFFORD IT.

I was somehow signed up for some free trial of phenterthin and then received multiple bottles of their product in the mail along with over 150.00 worth of unauthorized charges to my credit card. I have tried multiple time through their phone number, online chats that are always showing offline and their email address to get someone to cancel this product and address the issue. No one will ever answer me and I now have no idea what to do to get my money back and get these people to be held accountable. The scam is still running on their website and someone needs to put a stop to this before more innocent people are ripped off.

Making unauthorized deductions from Checking accountant.

Still have not received two week free trial yet account was charged. Now I have to cancel my credit card so no further charges from them can be taken from it. How can this website be floating around charging hundreds of people and get away with it. Is this not fraud? I hope people are more aware than I was. I didn't even know how to get to another website for them. If you go to contact us on the home page you get nothing. If anyone has had any luck getting their money back I would like to know. The fact that I have to go to all the trouble to cancel my card because they can't stop just one person from charging my card just makes me mad.

I have just got my bottle today,and i hope i dont get screwed. If I where you I would get a lawyer. and if cant email chennl 2 news and they will get to bottom of it ... good luckkeep in touch and let me know what happens

I too got scammed for $149 that I cannot afford. I am 65yrs old and need evry penny. I called and emailed to no avail. But luckily, didn't take the product. I never received the "free" trial - just the two bottles that I was charged $149 for. Anyone who wants to buy them for $100, just let me know at ssaamm@earthling.net, or if there is anything that is going to be done against the company (class action suit perhaps?)

oh yea. i fell for it too. i tried calling, emailing, and going into their "customer chat" but nothing worked. ended up calling my bank to cancel their charges for me.. but, on the bright side the pills did work for me while i was taking them. lost nearly 20lbs in 3 weeks! side effects were i was up for days with little sleep then would spend almost an entire day in bed when i finally fell out from exhaustion. so, not sure if its a good thing or a bad thing that i got scammed.

I did order their (Free trial) for a price of 15.oo But after i got the pills and saw that they were not for me i tried to find a costumer service number or web page and there was nothing there, i am still looking for a service number to call... they have taken out first 40.o0 and i have not received anything from the company then they took out another 149.95 out of my bank account, so i have called the bank to put a stop to it... but i still need a service number to call or a web pg. to go to!

I also paid the $4.95, and then a month later they took out $150 for unknown purposes. I did not authorize this transaction. I have called and Ihave NOT been able to get in contact. THIS IS FRAUD, and I in turn had to cancel my credit card!

My daughter which is underage signed up for this on my account and I want it IMMEDIATELY CANCELLED. DO NOT SEND SAMPLES!

I FELL FOR IT!
HOW CAN I MAKE SURE THAT THEY DON"T CHARGE ME.
THEY HAVENT CHARGED ME YET!
HOW CAN I PREVENT IT?

Received Sample of Phentermin with no phone number or website to go to to cancel order. Have been charged 149.50 on checking account for an order I have not received. When calling the number provided on checking account, I was told I ordered the phentermin in Feb. I did not receive any until March 10. Also told that the first shipment comes automatically and charged to my bank account and cannot be canceled. I have not had a chance to cancel the order.