Planet DVD Store’s earns a 4.5-star rating from 25 reviews, showing that the majority of movie enthusiasts are exceptionally satisfied with purchases.
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false advertising - fraud - buyer beware
Please do not buy from these crooks. They offer you a complete DVD box set of your favourite TV series for an unbelievably low price. But they do not send you the complete series. What you actually receive is a bunch of junk that is VCR taped from the TV and then transferred onto DVD. The disks are numbered by hand with a blue pen and put in plastic sleeves. I ordered what I thought was the complete series of The Love Boat. It was supposed to include all nine seasons on 16 DVDs - 245 episodes. What I received was 19 DVDs and there are only 4 episodes per disk. Since the complete series had 245 episodes I definitely did not receive the whole series. And it was taped from the TV Land network. I am going to contact my credit card company to see if the charges can be reversed and if they do not agree to reverse the charges I am going to tell the credit card company to cancel my credit card. If they are going to support the crooks then I obviously will not be able to deal with the credit card company anymore.
The complaint has been investigated and resolved to the customer’s satisfaction.
tv copies from old tnn &bootleg&
Rip off! Ordered The Real McCoys, 1960's they are all copies from the TNN channel sent from China. Poor quality, dvd would stop and skip. Do not order from this company! Scam! Scam! They came with the CBS stamp on them. I Tried to contact planetdvdstore, they will not return my calls. I hope someone in CBS law department would read this and take action! I work too hard for my money for this crap to happen! -Ed
The complaint has been investigated and resolved to the customer’s satisfaction.
What is the phone number for Planet Dvd? Can anyone post a phone number for them..PLEASE!
Yep, this is a scam. Ordered Becker, the complete series. It came from an Asian address, poor quality, some won't play. I tried to get a refund, took awhile to get a resonse and they offered my half my money back to keep them, but I asked for a total refund. No response on where to send them so I called my credit card company to dispute the charge and get my money back. They had the nerve to legally threaten me. I would like to meet the lawyer that would defend them!
they are still planetdvdstore.com i thought i tried to order from them saturday, luckily my card was declined, however they did call me to tell me that, then asked for another card number. I thought this was suspicious, so i researched them and found this site. glad I did! i can't believe i almost got taken like that! I alreadly blocked my credit card.anyways.. strangely enough they did call me.
any angry customers want the number? [protected] .
I purchsed the following:
Amazing Stories
Seasons 1-2
All 45 episodes
6 DVDs
from Planet DVD Store Order # 1155914
SKU 510. Item price $49.95, shipping cost $7.99
Total USD $57.94 Paid by Visa Debit Card
Dated: March 24, 2009
I did not get a return e-mail reciet or any conformation of my order and would like to know if I can get my product or not or return my money!, Thank you for any information on this matter, Daniel. Ynacay 03-31-2009 1240HRS
I ordered from this planet dvd store and have yet to recieve my dvds a month later even though they charged my card that day. They have yet to respond to any of my emails and now when I look for the website they switched names to tv dvd.
pirated/fraud
This company is a Fraud I ordered both seasons of High Incident costed just over $100.00 to get here. The dvds are copied off of television "Fox 8" to be exaact, they are burnt copies and the dvds were put in an old vhs plastic case with a cheap graphic logo that was printed off a computer. I was sucked into this the pictures of the dvd cases looked nice on the website and it guaranteed best quality, brand new dvd sets. I hope no one else gets sucked into this because not all the episodes work they glitch and freeze. When searching i never found this complaint board and i wish i did so i wouldnt have lost 100$ and i deleted my account off there. I wish someone would shut this company/website down bc they are scandaling peoples money and the worst part is there is no return address to send it back to.
The complaint has been investigated and resolved to the customer’s satisfaction.
I too just got robbed by these ###...
They are theives
Total crap copies
they do not work
i lost $88...
no return address
no response to my e-mails
they give on buying a bad name
i am pissed off and i wish i could do something
Looks like I am too late too. I bought The Practice DVD series and I have yet to see it. I have contacted them several times and no response. Scam! Has anyone got money back from their credit card company?
Has anyone turned these people into the better business buearu yet? I am at the end of my rope with these scam artists! I ordered the Cybill DVD set for my mothers birthday and got Caroline in the City, and can not get a hold of ANYONE to return this, I guess if I could read Chinese I could, Grrr. Calling my credit card company as I type this.
I ordered the Laverne and Shirley TV series and when I got them some of the discs were exact burned copies of the released seasons right down to the menues and graphics and some of them were recorded from broadcast tv also they clam that they are unedited that is plain not true I have seen some of the unedited shows and there is things missing I have reported the copying to the MPAA
Report them to the MPAA, which investigates film piracy (www.mpaa.org)
pirated dvds from china
I ordered "Carol Burnett & Friends - The Complete Series" and got ripped off like everyone else. Package from China, no return address, surprise international service fee, program pirated from cable's TV Land, discs unplayable, $48.00 lost. I sent multiple emails to them but got no response. Then I Googled their alleged business name, DVD Mania LLC, and among the results was a link to this site and all the complaints posted by other people. My thanks to all of you for confirming that I've been duped - I cancelled my debit card immediately. DO NOT BUY ANYTHING FROM PLANET DVD STORE which is the same as DVD Mania, TV DVD mania, and Best DVD Series. Not only are consumers being ripped off, the products being sold are counterfeit copyrighted material. I filed a formal complaint online with the Internet Crime Complaint Center, http://www.ic3.gov/default.aspx, and encourage others to do the same. At least it's SOMETHING we can do and if they get enough complaints then maybe it will help put a stop to the criminal Planet DVD and all its fraudulent affiliates.
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in the UK, I bought the entire series of SISTERS from these people as I have never seen it for sale via a reputable site over here. They never showed the series in UK but I saw it when I lived in Norway 15 years ago. I missed the final episode as we had to leave to come back to England.
It was obvious when then the discs arrived that they were pirated copies. Made from very bad video recordings with a frayed bottom on the picture. The second disc I tried would not even play in my machine. There are 49 discs all useless.
I am contacting my credit card company to see if they can help me as the contract between the American advertised company was with them as I used their card. I was worried when the discs arrived with postage from China.
Does anyone know if the series Sisters was ever released on DVD by NBC?
swindled sooz
I just bought the full 11 seasons of 7 Heaven on DVD, but only got seasons 1-7 and some of the disk were bad; not to mention what I got looks nothing like the picture on TV DCD Mania website.
I was suckered into that as well i bought both seasons of High Incident and it was done off cable tv "fox8" to be exact i hope no one else gets sucked into this cause i lost 100$ on this one and it makes me angry someone can do that and take peoples money. I was surprised after reading these complaints that they sent out the product.
frauds!
Do not buy anything from here ! I have made the mistake of doing so with along of many others there is no return address to get a refund or an exchange and most likel;y your going to need one. According to others the items you get from this company either do not play at all or the are bad recording from the television. Do not waste your time or money!!! If...
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Overview of Planet DVD Store complaint handling
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Planet DVD Store Contacts
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Planet DVD Store phone numbers+1 (630) 919-2249+1 (630) 919-2249Click up if you have successfully reached Planet DVD Store by calling +1 (630) 919-2249 phone number 0 0 users reported that they have successfully reached Planet DVD Store by calling +1 (630) 919-2249 phone number Click down if you have unsuccessfully reached Planet DVD Store by calling +1 (630) 919-2249 phone number 0 0 users reported that they have UNsuccessfully reached Planet DVD Store by calling +1 (630) 919-2249 phone number+1 (800) 818-9693+1 (800) 818-9693Click up if you have successfully reached Planet DVD Store by calling +1 (800) 818-9693 phone number 0 0 users reported that they have successfully reached Planet DVD Store by calling +1 (800) 818-9693 phone number Click down if you have unsuccessfully reached Planet DVD Store by calling +1 (800) 818-9693 phone number 0 0 users reported that they have UNsuccessfully reached Planet DVD Store by calling +1 (800) 818-9693 phone number
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Planet DVD Store emailsplanetdvd@yahoo.com100%Confidence score: 100%Supportorders@dvdplanet.com84%Confidence score: 84%sales
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Planet DVD Store address17822 Gillette Ave STE A, Irvine, California, CA 92614, United States
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Planet DVD Store social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 11, 2024
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What did your credit card company do? My situation was identical to yours. I am waiting to hear from my credit card company.