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Platinum Online Group

Platinum Online Group review: withdrew money from my account 321

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11:52 pm EST
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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Ligaya D Runtu
([protected]@rocketmail.com)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

321 comments
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seretha 721
Henderson, US
Dec 18, 2010 3:52 pm EST

took 99 dollars out of my account and i did not agree to it.I dont know how to get in touch with them.I wont my money back.

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carthine phillips
upperdarby, US
Dec 18, 2010 4:02 pm EST

they made my account over draw, without permisson twice

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Krissy055
Dallas, US
Dec 20, 2010 7:48 pm EST

The same thing happened to me they took out $99 without my permission and put me negstive 129.00 but they aslo did it to me twice in the same month and said that there is no refund...how did you get your money back?

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cryrexs39
Temple, US
Dec 21, 2010 11:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They took unathuorized money out of my account and gave me a over draft fee on top of taking $99.49 out of my account. When I called the company they just said they where an asking service and someone would get back to me.

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manic cop
Birmingham, US
Dec 22, 2010 5:50 am EST

I have no idea who this company is but it took 49.99 for my checking account. If possible, could I get some help on finding out this company.

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Internet Services
Factoryville, US
Dec 22, 2010 7:50 pm EST

Elizabeth Carpenter has suffered a stroke and is in a nursing home. She wishes to discontinue this service and wants no more money taken out of her checking account ($99.49). Thank you for your time

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 3:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company made an UNAUTHORIZED DEBIT to my bank account which I just had opened. I don't know who these people think they're messing with, but if I don't recieve a FULL REFUND before the 31st of this month, I will sue these people so fast their heads will spin. And I also want them to know I don't buy from comapnies I am NOT familiar with.

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 3:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company did the same thing to me. The same ammount was withdrawn without my concent. I believe serious action should be taken against this company and they should be shut down!

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Orelee McFarlane
Boston, US
Dec 23, 2010 5:21 pm EST

y ou people love to take monies from hard working people's account, well i need my $49.89 back into my account ASAP! PLEASE EMAIL ME @ lee.mcfarlane@state.ma.us. yes i might have visited your website, i did'nt order anything, it was by accident. so please return my money to my account, you should have it on file, because you went into my account and took the money. your message center coul'nt answer not even one question, she acts as if i was STUPIED!
i AM WAITING FOR MY FUNDS ASAP!

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Fakecompanies2011
Philadelphia, US
Dec 23, 2010 5:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I can definately give you the information because it happened to me as well. First the phone # is [protected]. Second you need to get a bit stern when speaking to the person and I guarantee they'll call you back.

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BusyMomof6
Rocky Mount, US
Dec 27, 2010 4:00 pm EST

Platinum Online Group withdrew $99.00 out of my account unauthorized, this in turn caused me a $70.00 NSF because it caused another item to overdraw that was authorized. Thank goodness I bank with Wachovia and called on the next business day and was told that it would be credited within 24-72 hours and that this company is fradulant via if you apply for a payday advance online they compromise your information and then take from your account. We had done that, but never received a loan. My account is currently frozen, so that no other transactions can go through and just as soon as the negative balance is taken care over with the reversal process I will have to close this account and transfer everything over to a new account so that it will no happen again.

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So unhappy
Midway Park, US
Dec 27, 2010 4:53 pm EST

I checked my account and there was an unauthorized charge to my account for 99.00. I tried to call the company and did not get an answer. I filled out for a loan and nothing else ...I want my money back in my account

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deborah waters
lexington, US
Dec 27, 2010 11:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

platium online group took $99.49 from my account without me authorizeing it, on 12/16/10 what a sad xmas for my kids..I will take legal action also.You people all to be ashame of yourselfs. we have mouths to feed, and this company is ripping peoples of. god is witching.

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deborah waters
lexington, US
Dec 27, 2010 11:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I hate this company and what it do to people i made a mistake and hit the wrong button before but not this time i want my money back NOW . I dont know anything about this company so why would i agree to taken my money, around xmas, come on now be real and do the right thing return the $99.49 +$30.00 over draf fee.thank you very much.

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Maxine Brown
Madison Heights, US
Dec 28, 2010 8:59 pm EST

99.00 was withdrew from my Banco Popular account on December 22, 2010 using check number 98327
I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account.
Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account.
Give back my $99.00 and pay to my Bank $30.00 for the overdraft they charged me or I will take legal action!

Maxine Brown

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Fakecompanies2011
Philadelphia, US
Dec 29, 2010 11:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Here we go again! This company is making me so pissed off I feel that I have to call these people and curse them out. This so called Platinum Online Group needs to be closed down FOR GOOD. They are stealing money! BOTTOM LINE. I guarantee if I find out that my account has been tampered with and money has been withdrawn whether or not I have it in my account, I WILL GO AFTER THESE PEOPLE AND THEY WILL PAY DEARLY. Platinum Online group IS A FAKE.

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kathy thomas
Jackson, US
Dec 30, 2010 4:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

platinum online group withdrew 99.49 from my checking account without my permission. i have tried repeatly to get my money back but its been hopeless any suggestions

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joann pena
Rio Rancho, US
Dec 30, 2010 7:45 pm EST

THIS PEOPLE DID AN UNAUTHOIZED WITHDRAWEL FROM MY CHECKING ACCOUNT. I DIDNT NOT AUTHOIZED THIS TRANSACTION AND WANT THE MONEY PUT BACK IN MY ACCOUNT ASAP. MY ACCOUNT IS OVER DRAWN BECAUSE OF THIS. AND I AM BEING CHARGED 31 DOLLARS FOR OVER WITHDRAWN AND 5 DOLLARS A DAY. AND I AM ON SOCIAL SERCURTY. IF THIS IS NOT FIXED ASAP. I WILL GO TO THE ATTRONY GENERALS OFFICE.

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panther869
Waukegan, US
Jan 02, 2011 2:54 pm EST

$99.00 WAS TAKEN FROM MY ACCOUNT WITH OUT MY CONSENT

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yolanda hicks
Glennville, US
Jan 03, 2011 2:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

platinum online group took money out of my account without my permission...attempted to notify them with no success. my bank account is overdrawn for 129.00 and i want my money placed back in my account or i am going to call my lawyer!

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upset and anry
lithonia, US
Jan 03, 2011 3:05 pm EST

The same thing just happened to me and my husband. Do anyone know how to go about contacting them or what rights we have as far as filing a police report.

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So disheartend
asdgasdfg, US
Jan 04, 2011 5:27 pm EST

No wonder you people are not being taken seriously. I've seen better spelling in grammar school. If you cant take the time to properly structure a sentence or hell a full thought, why would anyone bother to read it. Not saying for or against the company. What they did was probably fraudulent, but seriously i question a lot of your IQ and ability to read the "fine print".

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lester pearson
US
Jan 04, 2011 7:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i am having the same problem keep taking 99 dollsrs out of my scc.plusa35 dollarcharge.

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lester pearson
US
Jan 04, 2011 7:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

keep taking99dollars outofmyacc. plus35 returnedcheck. have closedy acc. because of them.

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guitardedgirl
Gilbert, US
Jan 04, 2011 7:51 pm EST

In these cases you can usually call your bank and tell them that they are unauthorized charges and stop any future deductions.

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wilson49
greenacres, US
Jan 05, 2011 1:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

platinum online group with drew $99.49 from my bank account on 12/22/2010 and again on 01/03/2011 without my permission and i have no idea who there are, so i'm closing my bank account as per my banks advise, and i'm taking platinum online group to court and sue them, i'm tired of the crooked online scams who STEAL hard working AMERICANS money and think they can get away with it. this is the phone number i that have on them [protected] i got this number from my bank i hope this number helps someone good luck.

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wilson49
greenacres, US
Jan 05, 2011 1:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

platinum online group [address] 5806 W. 55th. st. mission, Ks. [protected]; lets join together and stop this and shut them down, because there a bunch of low down thieves !

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TimMead1956
Fort Collins, US
Jan 05, 2011 8:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want to cancel order or membersip order #5017794 as I no longer want your services. Thank you for your time and attention on this matter, Timothy Mead.

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TimMead1956
Fort Collins, US
Jan 05, 2011 8:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please cancel my membersip #5017794 (SavingPays99) as I no longer want your services. I can neither afford the $99.49 from my checking account. Thanking you for your time and attention on this matter, Timothy Michael Mead

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Tanya Horath
Taylorville, US
Jan 06, 2011 7:35 pm EST

is trying to take 99.49 out of our account in which we did not authorize...stop scamming people out of there money..we are contacting our authorities..you people should be burned

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Tbonebd001
Middletown, US
Jan 06, 2011 8:41 pm EST

This paltin um online company hit my account four time with authorization and has not called me back for a total of 193.49 and still trying to take my out of my account, these pay day loan companys are scaam artistes they are hooked up with these companys that are going in your accounts. I want my money back in my account.

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Tbonebd001
Middletown, US
Jan 06, 2011 8:46 pm EST

THIS COMPANY ROBBED ME BLIND THIS PLATINUM ONLINE PAY99 WENT IN MY ACCOUNT ABOUT SIX TIMES AND I CALLED THERE MESSAGE LINE AND NO RESPONSE TO THEM RETURNING MY MONEYS TO MY ACCOUNT, FIRST IT WAS 114.00 AND NOW THEY WENT BACK INTO MY ACCCOUNT FOR THE AMOUNT OF 193.49 ALL I WANT IS MY MONEY TO BE RETURNED TO MY ACCOUNT. I AM NOT WORKING THESE PAID DAY LOAN ARE SCAM ARTISTS SO THEY CAN ROBB YOU BLIND AND IS NOT LEADING ANY MONEY THEY WANT YOUR MONEY. AND THE BANKS ARE TRIED OF FIXXING THIS MESS IT MAKES ME LOOK BAD I JUST WANTED A GOOD CHRISTMAS FOR MY FAMILY.

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judy bennett
Syracuse, US
Jan 06, 2011 9:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

they took money out of my bank account and over drew my account by 256.00 . i did not autherise them to take any money out of my account.

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brofford1
Cleveland, US
Jan 07, 2011 9:57 pm EST

they took $100.00 out of my bank that wasn't in there, so it cost me an overdraft ($32). plus i never signed up for anything from this group. must have slipped a boxed with a check that i failed to uncheck. It is now in the fraud department and i had to open a different checking account. " buyers beware!"

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Deborah Prince
US
Jan 11, 2011 6:50 pm EST

They took $99.49 out of my checking account without my authorization. I want my money back ASAP. I cannot pay a bill without that money.They took the money out of my account on Dec 22 2010, Arkansas Federal Credit Union Bank out of Jacksonville Arkansas, 72076. I did not received any products from this company nor any membership. If I am a member it was NOT authorized by me. Deborah K. Prince, 106 Red Wing Rd, Jacksonville AR 72076. If not return, I will contact an attorney.

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PTimmons
Calimesa, US
Jan 12, 2011 2:08 am EST

They just got me too on 1-10 2011. They spoke to me on the phone I wasn't even the one applying for the loan and am not on the account but they still put my name on it. I'll be at the bank in the morning ready to take legal action!

Patricia Timmons
Calimesa CA

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20gybu11
US
Jan 12, 2011 7:12 pm EST

I want to make a complaint for this company, Platinum Online Group. I do not want this company debiting my checking account. Right now I have a negative balance and i am not able to my for my bills. I would like to have a response back on my email regarding this matter. My email address is gnedias@yahoo.com
I want this company to refund me back for the money they have taken out from my checking account. Thank you.

Gayle Batugo

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deehoni
New Carrollton, US
Jan 19, 2011 12:28 am EST

I was looking for a pay day loan and was entering information requested, anything else that popped up I declined. I did get my loan, but later after checking my account found out that a check for $99.49 was passed through my account and paid. I did not purchase anything from this company, nor did I authorize any payments. I tried to contact them to rectify the matter and got many customer services reps taking messages, sounded like the were from India or another country totally. I hope the authorities get a hold of this scam and put them all in jail...I want my money back you a_ _'s. You know what comes around goes around and you will get yours

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Scam
Dadeville, US
Jan 19, 2011 5:01 am EST

Check Number [protected] in the amount of $99.00.
Please email with how you are going to pay me back what you took. cduca@auburn.wednet.edu

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chris skidgell
Norridgewock, US
Jan 20, 2011 3:12 am EST

these people should be in jail why has, nt somebody filed a class action lawsuit ?

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