Pokemon Center
Reviews and Complaints

As someone deeply passionate about Pokemon and its merchandise, it pains me to share my disappointing experience with Pokemon Center. I recently ordered a $150 booster box, only to have it arrive damaged due to improper packaging. Despite reaching out to customer support, I was met with refusal for a replacement, leaving me feeling ripped off and undervalued as a customer. The lack of care in packaging and the dismissive response from customer service have left me disheartened. It's disheartening to see a brand I love fall short in providing quality service and support to its loyal customers.

Fusion... dont turn pokemon into powerrangers they such due to too many remakes work with what you have work on fusing pokemon..

My package was missing but contacting Pok?mon center was very easy and an agent messaged me right away. The problem was resolved and it was resolved in a couple messages.

I absolutely love the Pok?mon Center. It has very high quality items and my packages always arrive on time. The only downside is it's expensive but you definitely get your moneys worth. If you're a huge Pok?mon fan then this is the site for you. I highly recommend it.

The Pokemon Center has the best selection and prices of Pokemon collectibles anywhere! I also love their collectibles and the care they take to package them. I've never ever had an issue with the store. I go there frequently to shop for myself and even to send surprise gifts to friends!

I preordered the chilling reign expansion and got it the day after it came out. Wasn't tampered with at all very happy with my package. Pretty average pulls even though i know that has nothing to do with the pok?mon center website. Very happy with my purchase. Exactly what i would expect.

I've received all my packages relatively quickly, with no issue. The only issue I've had is that I once ordered something but I guess it was oversold so it had to be canceled which was a bit disappointing, but no biggie as I didn't get charged for it and the rest shipped out right after. It generally only takes 2-4 days for packages to arrive and the quality has always been top tier, exactly as described.

I've bought tons of plushies over the years from the Pok?mon Center! Ive never been lucky enough to get sealed cards from them though, they sell out instantly pretty much? so I can't speak for that section! But the plushies, immaculate and always have been! Even the clothing, accessories, etc are always great! Never had issues with customer service either, things are always great! Not sure why they have such a bad rep? :(

Ordered 2 plushies for grandsons-- best price around (plus no shipping) and arrived quickly and well packed. Grandma fail-- I ordered the wrong plushie and had to return one. The return policy was clearly stated, easy to do and, best of all free. Good thing I didn't read the negative reviews prior to ordering-- I had a a great experience... and when I figure out which plushie I should have ordered (!), will return to this site.

I gotta say, I had a pretty rough experience with Pokemon Center. I ordered something for my son's Christmas present and it was supposed to be here on December 14th. But guess what? It's still not here! And get this, I live only an hour away from where it was shipped from. But no, they had to use FedEx as their shipping company and wouldn't let me choose UPS or USPS. So now, I'm still waiting for my package.

I've been calling them every day since December 14th, trying to find out when it's going to arrive. And every time, they tell me the same thing: "Your package will be delivered by the end of the day." But guess what? It never came. And on Tuesday, December 21st, I found out that they didn't even know where it was in the facility. Can you believe that?

Finally, yesterday I got a text saying that it was out on the truck for delivery and would be here by the end of the day. But nope, it didn't come. And today, I got the same message. So I called them up to verify and they told me that they really don't know when I'll get the package. What kind of customer service is that?

I mean, I already paid for this package and now I don't even know when I'm going to get it. What am I supposed to do? This is not how you treat your customers. I'm really disappointed in Pokemon Center and I don't think I'll be ordering from them again.

I just used PokemonCenter for the first time to pre-order the Marnie Nendoroid in March 2021. The site said they would ship in November 2021. But by the end of November, I never received any shipping confirmation. So, I reached out to them wondering if the delay was due to Covid. But all I have been told for almost two months since is "we're looking into the issue". It's been frustrating because I've gotten different agents each time, and each one says they'll reach out, but they never do. I always have to email them first.

If I don't receive anything by the end of February 2022, I will just order elsewhere (unfortunately they just cost more on other sites) and cancel it. The Marnie Nendo has been out since August, so it's been a long wait.

I also pre-ordered Legends: Arceus in good faith because I wanted the Arceus plush bonus gift. But it was delayed, so I didn't receive it for release day. And I still haven't received any shipping confirmation for it either. I guess I'll just have to wait and see on that one.

To sum it up, if you want something as a pre-order and on time, try to get it elsewhere. PokemonCenter will let you down. It will not be on time if you get it at all. And they don't even tell you if there are issues with shipping or if they're overlooking your order. It's frustrating, but I guess that's just how it is sometimes.

I bought a charm made of sterling silver from Pokemon Center, but I changed my mind and decided to return it. I sent it back on June 8th, and they received it on the 15th. However, it's been almost a month now, and I still haven't received my refund. It's frustrating because they seem to be more interested in making money than providing good customer service. They're quick to ship out orders when you pay extra for expedited shipping, but when it comes to refunds, they drag their feet.

I opened a dispute with PayPal, and thankfully, they're going to help me get my money back. I paid $58.97 for the charm, but Pokemon Center only wanted to refund me the base price of $54.99. It's not fair that they don't want to give me my full refund, especially since I returned the item in good condition.

To make matters worse, their customer support is terrible. They pick and choose which issues they want to respond to, and they conveniently ignored my request for an update on my refund. They promised to process it within 2-3 days of receiving the item, but it's been almost a month now, and I still haven't received anything.

Overall, I'm disappointed with my experience with Pokemon Center. They need to improve their customer service and be more transparent about their refund policies. I wouldn't recommend buying from them unless you're willing to risk not getting your money back if you need to return something.

Got some of their Halloween stuff for decoration and I gotta say, it was a mixed bag. The Eevee was packed with styrofoam and shipped well, no complaints there. But the Mimikyu bowl was a whole different story. The packaging was just plain bad. The box had a CERAMIC bowl in a plastic bag and a flimsy cardboard insert to hold it in place. Nothing to actually protect the extremely fragile parts, like the ears. And boy, did it show. When I opened the box, the bowl was split down the sides and both of the ears were off (as you can see in the picture below). The box was inside a packing box with just air bags, and not even enough to keep it from wiggling around.

So I contacted customer service and let me tell you, it was not a pleasant experience. They basically said "oh well, too bad, so sad. Send it back and we'll take forever to process it and get you a refund." And when I mentioned the packaging, they gave me that generic "we'll report your concerns to the proper department" response. It didn't feel like talking to a real person at all.

I'm still waiting for them to send me the link to leave a review on the product itself, but honestly, I should have listened to the reviews. Some of the newer ones seemed to say that the packaging had improved, but I was wrong to be hopeful.

Overall, I'd say that the Pokemon Center has some good stuff, but be careful when ordering fragile items. And don't expect much from their customer service.

I gotta say, I'm pretty impressed with Pokemon Center. They definitely deserve a 5 out of 5 stars from me. I placed my order on November 20th, 2021, right around noon, and I was stoked to receive my items on November 26th, 2021, also around noon. That's some pretty quick shipping, if you ask me!

So, what did I get, you ask? Well, let me tell you. I snagged the new release 19 3/4 Piplup plushie, the Swablu 14 3/4 plushie, and the piplup squishy keychain. And let me tell you, these babies did not disappoint.

The extra large squishy Piplup plushie came in a sealed bag and a larger clear bag, and it was packed in a giant box. The Swablu and keychain arrived in a separate large box as well. Everything was packaged super well and was in pristine condition. The boxes were taped up really well, and there was no damage to any of the items.

Now, let's talk about the plushies themselves. The Swablu plushie is so incredibly soft, it's unreal. I'm not even kidding, it's sitting on my pillow right now, and I can't stop hugging it. It's the perfect size for snuggles, too.

But the real star of the show is the Piplup plushie. Holy cow, this thing is massive. I'm 5'10 and have pretty broad shoulders, and this plushie takes up my entire torso. It's almost 20 inches tall, so it's definitely not a small plushie. I actually got it as a Christmas gift for my niece, and I also got the keychain to put on her Piplup backpack. If you're thinking of doing the same thing, I'd recommend getting the smaller 13 3/4 inch plushie, because this one is seriously huge. But it's also incredibly soft and squishy, and it's just so darn cute.

Overall, I would highly recommend Pokemon Center. The prices are great, the shipping is fast, and the plushies are in excellent condition. They're super soft and fluffy, and they come with all the tags included. There's no damage or loose threads, either. So if you're a Pokemon fan, definitely check out Pokemon Center. You won't be disappointed!

This review is the same as another website as I want to get as much coverage as possible.

I gotta say, my experience with Pokemon Center was just plain bad. I ordered a promo card box featuring Pikachu, which came with four cards that make up a giant image. I was so hyped to get it, but when it arrived and I opened the box, I saw that one of the cards was a duplicate. I reached out to customer service and oh boy, they were just terrible. They told me I had to pack up all the cards and put them back in the original box. I asked if they could just send me the missing card, but they said no. They also warned me that if the cards weren't in the original packaging, I'd have to pay a restocking fee. I mean, come on! I told them I had opened 70 packets that weekend and there was no way I could find the right cards. But they didn't care. They said it was the only way I could get my money back, since they don't do exchanges.

Honestly, I'm so disappointed. I've spent hundreds of pounds at Pokemon Center since it opened in the UK, and I've even ordered from the US store and bought stuff from pop-up shops and other retailers. But this experience has really soured me on the whole thing. I can't believe how little they seem to care about their customers. Do yourself a favor and buy your Pokemon items somewhere else.

I gotta say, I really like the stuff they got on Pokemon Center, but man, the site is a hot mess. I mean, the Pay with PayPal button ain't even working, and you never know if your credit or debit card is gonna go through or not. It's like playing roulette, ya know? And don't even get me started on the fact that you can't even pull up your order if you're doing a big one. The images just keep loading and loading until you get an error page.

I tried to tell 'em about these problems, but all I got was some vague email saying they were "working on it." Yeah, right. It's been like a month and nothing's changed.

But you know what really grinds my gears? The scalpers. They're all over the site, buying up all the good stuff and then selling it on eBay for way more than it's worth. And the Pokemon Center's solution? A bot that blocks anyone who's "clicking too fast around the site." Like, come on, I'm not a bot just because I wanna check if something's restocked. Meanwhile, the real scalpers are getting away with it.

And don't even bother reaching out to Customer Service. They take forever to respond, if they even respond at all.

Honestly, I'm starting to think the Japanese Pokemon Center has their act together way better than the US one. I've been ordering from them through a proxy and it's been way smoother. The US Pokemon Center needs to step up their game, for real.

I recently made an order on the Pokemon Center website for some Brilliant Stars sleeves and packs of 36 boosters. I was excited to receive my order, but unfortunately, my experience with the boosters was not a positive one.

After opening all 88 boosters, I was disappointed to find that I didn't receive a single card worth more than $5. This was in stark contrast to boosters I had purchased from Target, which consistently contained rare and expensive cards.

I decided to visually compare the boosters from Target with those from the Pokemon Center, and the difference was clear. The boosters from the Pokemon Center looked low quality and almost fake in comparison. I attached photos of the boosters to a claim I made to the Pokemon Center, asking why they looked so fake, but I never received a response.

It's clear to me that the Pokemon Center is engaging in fraudulent practices by selling dubious boosters that are unlikely to contain rare or expensive cards. What's worse, they don't accept returns on these boosters, so you're stuck with them if you make the mistake of buying from them.

I've also had similar experiences with GameStop and Walmart, where I received resealed boosters that looked fake. The only place I've found reliable boosters is at Target, where I consistently find rare and expensive cards.

In conclusion, I strongly advise against buying boosters or cards from the Pokemon Center, GameStop, or Walmart. Stick to Target if you want to find rare and valuable cards. Be careful out there, folks!

I gotta say, I'm pretty bummed about my experience with the Pokemon Center. I ordered a plushie, some deck boxes, and sleeves a while back - nothing too crazy, just a $20-40 purchase. But when I got the notification that my package had arrived, it was nowhere to be found. I figured it must have gotten lost in the mail, so I reached out to their customer service team for help.

First off, it took them a while to get back to me. When they finally did, they suggested I check with my neighbors and the post office, which seemed a little odd to me. But I did as they suggested, and still couldn't find my package. When I messaged them again, they asked me to reply to their email - but when I did, I didn't hear back for a whole day. So I submitted another question, and finally got a response.

They sent me a FedEx shipping link that said my package had been delivered, but I still didn't have it. I asked for a refund or an exchange, and they took another day to reply. When they did, they asked me to keep replies to the emails - even though I had already emailed them that way and hadn't heard back in two days. They asked me to confirm my address, which I did, and then a few more days went by.

Finally, they asked me if I wanted a refund or a shipment. I should have asked for a refund, but for some reason I still had hope that my package would show up. So I asked for a shipment, and waited a few more days. When I finally got a message saying my package was on its way, I was relieved - but when I checked the tracking number, it either didn't work or was shipping to a completely different state. I messaged them again, and now I'm just waiting to hear back.

Honestly, I'm pretty surprised that a big company like the Pokemon Center has such bad customer service. I'm a big fan of Pokemon, and I rarely write bad reviews - but this experience has just been frustrating. It's not like they're a struggling artist on Etsy who can't afford to lose a sale - they're a huge corporation with a massive market. It's just a bummer, you know?

I gotta say, I had a pretty bad experience with Pokemon Center. I pre-ordered both Brilliant Diamond and Shining Pearl on November 3rd, with the release date set for November 19th. I was expecting them to arrive on that day, but boy was I wrong.

I checked my shipment status every day starting around November 14th, but nothing was happening. My card wasn't charged, the shipment wasn't started, and my order never came in by the 19th. It wasn't until almost a week later that my card was finally charged and my package was shipped, set to arrive on the 26th.

During this whole ordeal, I couldn't even check my order status on the website. The only way I knew anything was happening was through the FedEx delivery manager, which showed 6 different shipping labels from the Pokemon Company with no verification.

Honestly, I was so frustrated that I just walked into a Best Buy and bought the games in a matter of 10 minutes. Now my games have finally arrived, and I'm almost finished with the games I bought from Best Buy. But here's the kicker - I'm stuck with two extra copies that I can't even return because they're "final sale" items. And they're literally brand new games from an endorsed website.

I mean, how does this website even survive? There's no direct customer service, no communication during orders, terrible website design, no order tracking like Amazon, and "final sale" on a brand new item. It's just ridiculous.

I ordered an Xbox Series X when it first came out, and it arrived on the morning of release day. You can barely get one of those a whole year later, but I could walk into a Best Buy the day after release for these games. It's genuinely pathetic.

Honestly, I'd recommend pre-ordering from Best Buy or Amazon, or really anywhere besides this website. Save yourself the headache.

I gotta say, I'm always blown away by how fast my Pok?mon stuff gets to me when I order from this site. And the stuff itself? Top notch quality, every time. Plus, the website is super easy to navigate and has tons of cool stuff for kids (and adults, let's be real) to enjoy. I mean, who doesn't love Pok?mon, right? It's just good, wholesome fun for the whole family. So if you're looking for some awesome Pok?mon gear or just want to browse around and see what's new, this is definitely the place to be. Trust me, you won't be disappointed!

I have never written a review in my life but I feel the need to write this one time because of how horrible my experience has been with this company.

I pre-ordered one copy of each Pok?mon Brilliant Diamond and Shining Pearl on November 3rd. The release date is November 19th. This pre-order is meant to be placed for a delivery date on the release date.

I checked my shipment status every day starting around November 14th. My card was never charged, the shipment never started, and obviously my order never came in by the 19th. Almost a week later, without any notification or warning, my card was charged and my package finally shipped, set to arrive on the 26th.

During all this, order history page would not even let me check my status anymore. The only way I knew anything was even moving was through the FedEx delivery manager, which showed 6 different shipping labels from the Pok?mon Company with no verification.

Without any reason to believe my order was even still existent, I simply walked into a Best Buy and walked out with a double pack for the games in a matter of 10 minutes. Now my games have finally arrived as I am writing this and I'm almost finished with the games I bought from Best Buy. Not to mention I am now stuck with two extra copies that I can't even return because I can't access my order history and I am aware that these games are "final sale" items, meaning they are not returnable. They are literally brand new games from an endorsed website.

How does this website survive?
- No direct customer service
- No communication during orders
- Terrible website design
- No order tracking (like Amazon)
- "Final sale" on a brand new item

I ordered an Xbox Series X when it first came out and it arrived the morning of release and you can still barely get one of them a whole year later. I could walk into a Best Buy the day after release for this game. This is genuinely pathetic.

My recommendation for pre-orders: Best Buy or Amazon, honestly anywhere besides this website

Ordered a ETB, and realized some how my billing and shipping address was all wrong. I reordered the same item with the correct info and contacted customer service to cancel my first order because all the info was wrong. This was all done within 5min of eachother.

Customer service told me they couldn't cancel my order because it's in there system already. Huh? Of course it's in your system,it hasn't been shipped or processed yet,why can't you cancel the first order? So basically anything you order cannot be canceled unless it's a preorder. So now I have to contact my bank and dispute the charge,cuz somehow I was still charged even though the billing info was wrong.

I ordered a Christmas gift from Pokemon Center on December 12th, but it's been over 10 days and it still hasn't shipped! I've contacted customer support so many times asking for an update, but all they said was "we aren't sure, we'll send it as soon as possible."

It's already December 22nd and I'm getting worried. I asked if they could expedite the shipping so it could be here by Christmas, since they advertised that if you ordered by the 17th, it would arrive in time for the holiday. But they said nope, they can't do anything for me and I just have to wait until they decide to send it.

To make matters worse, they closed the ticket on me before even helping me at all. This was supposed to be the main gift for someone and now my Christmas is ruined. It's an absolute joke. I'm never ordering from them again.

I was so excited to order from Pokemon Center, I didn't even bother to check out any reviews beforehand. I ended up spending almost $400 on my order, which was a lot of money for me. I went through the checkout process and entered all of my information, but then something strange happened. They charged my card after they switched my billing and shipping addresses. I was so confused and frustrated. If I had entered my information wrong, my purchase wouldn't have gone through. It was a really dumb mistake on their part.

I tried to contact them multiple times, but they were not very helpful. They basically told me that it was my responsibility to call the shipping companies and have the information changed. I was really upset about this because I felt like it was their mistake and they should have taken care of it. I even called FedEx and they told me that the seller should be able to change the information since they left out the apartment numbers anyway. I couldn't believe how lazy and incompetent the customer service was.

Overall, I would not recommend ordering from Pokemon Center. Their customer service is terrible and they don't take responsibility for their mistakes. It's really disappointing because I was so excited to order from them, but now I regret it. Save yourself the hassle and order from a different company.

I gotta say, I've been buying stuff from Pokemon Center for a while now and I gotta say, I'm not too happy with my recent purchases. I mean, I've bought multiple booster packs and not a single one had a hit. And let me tell you, I've bought a lot of stuff from them. I'm talking Elite Trainer Boxes, Collection Boxes, and Tins. And you know what? They only put boosters with green code cards in those boxes. What's up with that?

Now, I'm not a math genius or anything, but I know that it's not statistically possible to buy an Elite Trainer Box, which usually has 8-10 boosters, and not get a single hit. And it's definitely not possible to buy multiple Elite Trainer Boxes and not get a single hit in any of them. I mean, I bought 40 packs and not a single hit. That's just ridiculous. And don't even get me started on the fact that all of those packs had green code cards. Like, what's the point of even buying them?

Honestly, I think you're better off buying an Elite Trainer Box from one of those greasy Walmart scalpers. At least they actually have a chance of getting a hit. I mean, I know I'm not the only one who's had this problem. I've talked to other people who have bought from Pokemon Center and they've had the same issue. It's just not right.

So, if you're thinking about buying from Pokemon Center, just be aware that you might not get what you're hoping for. I mean, 40 boosters with green code cards and no hits? That's just not normal.

I was really excited to get my hands on the new Pok?mon games, ultra sun and moon. I pre-ordered them from the Pokemon Center website, pokemoncenter.com, and eagerly awaited their release day. However, when the day finally arrived, I was disappointed to find that my games had not arrived as expected.

I decided to reach out to their customer service team to see what was going on. They informed me that my games had indeed shipped, but that I would not be receiving them on release day. I was disappointed, but I decided to wait a few more days to see if they would arrive.

Unfortunately, after several days of waiting, my games still had not arrived. I decided to contact the customer service team again to see if they could help me. This time, they informed me that my pre-order had not gone through because my card had been declined.

I was confused by this, as I knew that there was always plenty of money in my account. On top of that, I had never received any kind of message from the Pokemon Center telling me that there was a problem with my payment. I was frustrated that I had waited several days for nothing, and that I would not be receiving the pre-order gift that I had been looking forward to.

Overall, I was disappointed with my experience with the Pokemon Center website. While I appreciate that mistakes can happen, I would have appreciated more communication from their team about the status of my order. I hope that they can improve their customer service in the future to avoid similar issues.

This website is not good. Lots of people and reviewers complain about them because they always take too long to release things and they keep using the same old services. They don't care about you at all. I ordered Arceus on December 16th and they told me on the 19th that there would be delays and I had to let them know by the 20th if I wanted to cancel. But I didn't see their email until the 23rd because it got lost. They only gave me 24 hours to decide what to do about something I ordered over a month ago. When I contacted them, they didn't even say sorry. They just said they couldn't cancel it and they cancelled the free pre-order bonus instead. Then, three days later, they started to ship my game, so it seems like they could have cancelled it after all. Their customer service is really bad and I won't ever order from them again. They are a company without a soul.

Every time I try to get my hands on some exclusive Pokemon products from pokemoncenter.com, it's like trying to catch a Pikachu with a Great Ball - nearly impossible. I mean, if you're lucky enough to be shopping during the limited window when they offer these items, you're still not guaranteed to actually get them.

I recently tried to place a preorder for some upcoming merchandise, but their "external service provider" just couldn't handle the checkout process. I kept hitting the place order button for a solid two hours, but nothing happened. It was like my clicks were just disappearing into the digital void.

And then, to add insult to injury, pokemoncenter.com actually BLOCKED me from placing any more orders. Can you believe that? It's like they were blaming me for their own technical difficulties.

Honestly, I think the solution is pretty simple. Instead of relying on some sketchy supplier that can't handle the traffic, why not just let customers use PayPal for preorders? I mean, they already use it for regular orders, so why not extend that to the exclusive stuff too? It seems like a no-brainer to me.

Anyway, I tried to leave a review on this site, but they wanted me to provide proof of purchase. That's the whole problem - I couldn't even make a preorder purchase in the first place! So, I'm just leaving this review here to warn other potential customers about the frustrations of shopping on pokemoncenter.com.

So, I recently bought a Special Delivery Charizard from Pokemon Center and let me tell you, it was not a good experience. The card was in terrible condition, like I've seen better cards that have been sitting in a lunch box for 20 years. It was just thrown into the box with no protection and it arrived all bent, scratched and damaged on every edge. And don't even get me started on the centering, it was just shocking. I mean, did they even check it before sending it out?

So, I contacted their support team and they told me that I would need to return it at my own cost before they could send me a replacement. I mean, seriously? That's just not right. I had a friend who had the same issue with the UK store and they just gave him another code without any questions asked. They even offered him a discount off his next order. It's like the US team has something against Irish customers or something.

Honestly, I'm never going to deal with Pokemon US again and I would advise everyone else against it too if you don't want to deal with all this trouble. It's just not worth it.

I recently made a purchase on the Pokemon Center website and unfortunately, I encountered some issues with my order. I had ordered two shirts, but only one arrived. I was quite disappointed and decided to reach out to their customer support team to see what had happened to my missing item.

To my surprise, the response I received was not very helpful. The customer support representative informed me that sometimes items just don't get shipped and that I could place a new order for my "item(s)" that did not get shipped. However, they also warned me that there was a chance that my re-order might not get shipped out either. This left me feeling frustrated and confused.

To make matters worse, I was promised free shipping on my original order, but was told that if my re-order did not qualify for free shipping, I could use a reference code to get it. Unfortunately, when I received the email, there was no reference code included. Instead, there was a broken merge tag that read: |reference number|. This made me feel like the Pokemon Center did not care about my experience as a customer.

What made matters even worse was that each response I received was from a different person, and they were all very unhelpful and curt. It felt like they were not interested in resolving my issue or making things right.

Overall, I was very disappointed with my experience with the Pokemon Center. Their website seems poorly run, and their customer support team did not seem to care about my experience as a customer. I hope that they can improve their services in the future so that other customers do not have to go through the same frustrating experience that I did.

I've been trying to place an order on Pokemon Center for months now, and it's been a real struggle. I'm not trying to buy a lot of stuff, just a few items for my family and kids. But every time I try to check out, I get hit with errors. I've tried using PayPal and putting in my credit card info directly, but nothing seems to work.

I did some research and found out that there might be an issue with my address or name not matching up exactly with my credit card account. But I don't have this problem on any other website, so it's really frustrating. And even when I try to pay through PayPal, it still doesn't work. I can't seem to find a phone number to call for help either, which is really annoying.

At this point, I've taken a screenshot of the items I want to buy, some of which are now out of stock. If I try to search and add them too quickly, my IP gets blocked. It's just ridiculous. I'd rather pay extra fees to a third-party seller than deal with this nonsense.

If you're lucky enough to be able to place an order on Pokemon Center without any issues, then count your blessings. But for me, it's been a real headache.

Yo, I gotta say, I've been peepin' some of the reviews on this site and some of y'all are straight trippin'. Yeah, I've heard some complaints about their customer service, but honestly, I hit 'em up about an issue with my account and they were pretty helpful. At least at first.

But here's the thing, I think these guys might be on some shady business. I mean, I attached a screenshot of the email they sent me about suspending/banning my account and it's pretty sus. And then I found some text in their terms of use that straight up shows they're kleptophobic. Like, what the heck, man? Discrimination against thieves is not cool.

We gotta stand up against this kind of nonsense. The Pokemon Company should be ashamed of themselves for treating their fans and customers like this. It's time to put an end to kleptophobia and all forms of discrimination.

I mean, come on, what's the point of catching all those Pokemon if you can't even battle with them? But then I found out about the Pokemon website and I gotta say, it's pretty cool. You can learn all about the different Pokemon and their moves, and even watch episodes of the anime. Plus, they have games you can play online, like Pokemon Tower Defense and Pokemon Showdown. It's a great way to pass the time and get your Pokemon fix. The only downside is that some of the games can be a bit glitchy, but hey, that's just part of the fun, right? Overall, I'd say if you're a Pokemon fan, you should definitely check out the website. It's a great resource for all things Pokemon.

We placed two boxes of pokemon cards on preorder. We waiting a month snd it didn’t arrive when it was supposed to. The tracking information wasn’t telling us anything. When we reached out to them, they said we needed to wait two weeks before they can help us. Two weeks of tracking not being updated, we reached out again and they said it looks like the package was lost during transit. They said they couldn’t do anything about it and it was out of stock now. How can they handle a situation in this manner? This company is an absolute scam and incredibly unprofessional.

I returned a drama toy shop as I bought 2 by mistake on the 29th November 2022. I had an email that I have tried to reply to but it's been returned undelivered. The email said I would have my refund in two weeks but it never went in my bank account. I have attached a screenshot of the original order. If you could email me [protected]@gmail.com on an email address I can reply to, I could give you more information.

Kind regards

Linda McCann

Good afternoon.after long search of stores I’ve finally been able to come across an evolving skies etb. I was so excited to open it and upon opening I was not please. I was shorted a pack. Luckily I was able to get one of the evolved eevees in one of the packs. But so not happy with only having 7 packs. Now worried about buying another elite trainer box. With probably only purchase single packs or boxes that packs are visual. This is not the first time this has happened.

Pokémon fake card:

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Pokémon Infringing Products:

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https://www.amazon.es/dp/B08R7F7JB2

A large number of pirated products are sold on Amazon in every country.

I had one of my pokemon in a gym for almost 6 days. When he was returned I didn't get any coins. Then I had a almost a week later another pokemon in another gym that I had placed several days after the other one was returned and he was in the gym for a day or two had he was returned and I received no coins. What gives. I want my coins.

Put in a preorder 3 months ago worth almost $300. Day or release and no package. Website shows processing. Has been that way for all 3 months. No help whatsoever from the company, just a request forwarded and we'll get back to you no actual customer service to call. The one number I find doesn't exist. Website says package at the latest should be delivered the day after thanksgiving. Still shows processing. Still waiting for them to get back to me after three forwarded requests!

VERY ANGRY!

Tried ordering the new ETBs but when I purchased I got an error. I contacted customer service but they did not resolve my issue before both ETBs sold out! Slow slow slow work!