Popeyes
Reviews and Complaints

Stopped in at Sunnyside Wa location on Sunday Sept 17th for a 4 piece meal of regular chicken. It was by far the worst chicken that I have ever bought at a Popeyes location. Over breaded and flavorless. It’s as if somebody at that particular location has come up with an extremely bad replacement for the regularly excellent chicken that I have found at every Popeyes location I have ever visited. Don’t know what’s going on there… but I do know it wasn’t Popeyes chicken

Hello,

I'm currently working at a Popeyes Restaurant and I have been working for almost 7 years. I would like to contact the HR department to inform about the situation I am encountering at work. As someone who works in the back kitchen and cuts chicken everyday, I was not provided gloves nor knives by my manager. I had to take my money out-of-pocket to buy supplies for my own job. Moreover, I feel that there is an unfairness treatment from my manager because she would always calls out my mistakes, even the smallest one. For example, she told me to clean the back kitchen after work, and when she went to check, she spotted at a very small spot and told me that I did not do my job well even though I cleaned the entire kitchen. There were some of my co-workers that work with me at the back but she would always make me do more work than them and often gets frustrated with me.

I pull up at approximately 10:42 and begin to give my order snd before I could finish I was told to pull to window. I gave my order and again before I could finish I was told to pull to parking spot to wait for my food. No one was behind me at the time. When she brought my food there were no condiments, no napkins.. I ask for a blackened ranch and she say that'll be 27 cents I told her don't worry about it and left.. Got home and also realized she didn't even give me a receipt smh

First encounter with popeye restaurant on martin luther king blvd., st. Petersburg florida. Placed order made us wait 30 min. Presented a bill for 32.00 our order was around 15.00. To add to this order wasn't even close manager said sorry. We didn't check order still wrong. Second encounter same issue long wait outside in car had to go in order still wrong. 3rd time. At drive thru, person took order said we ran out sides only have french fries. It's 6pm. I agreed got to window paid. Then told a 4 mom wait. I said i'm not leaving you left me out front for 30 min before. 10min 15, then 20 so I got out of my car walked up to window showed my receipt. Had no clue looked at his mgr. Mgr rushed to fix order said sorry. I let everyone there know how inefficient they were. You run out of side order food no rice no mash no cole slaw.. Really that's a first for me. Got food home chicken was fine fries were like rubber not fresh, biscuits hard. Lots of cars kept leaving. My name is june hill [protected]. I'm sure they didn't care. Don't want anything just thought you should know.. I'm guessing their sales reflect exactly what i'm complaining about. I was excited when the came to my area. I will try one of the other 2 much further away but never this one again. Y, realize you have people sitting waiting for their food. My meal and said I will never come to your place again. I don't want anything. You cant make this stuff

order 551 , drive thru, 350 east nine mile rd. pensacola florida popeyes #31-2762, monday sept 11 2023 527pm... 2 x 4 pc with coke. $31.15 i even have it on dashcam, went thru drive thru, ordered, then got pulled, not many cars there to begine with lol, then was told dark meat would take 13 min to cook. They didnt even ask to begine with. You cant tell me that the brass dont know how this store is being ran. is it just a write off store?

I went to store#125 on 9/16/23 I order a two piece meal, when got home i peeled the skin off the chicken and it had hair in it, the next day i went back to the store with receipt in hand, and ask to speak with a manager, I gave her my receipt and showed her a picture of the chicken with the hair, she then ask if I had the chicken with me, I explained to her that I put it in the trash, she told me there was nothing she could do cause i needed to bring the chicken back, I told her they had already picked the trash up, I ask for the corporate number and she gave it to me, I reported this to corporate twice and got no response. The area manager was to call me. It has been several weeks and still nothing.

The Popeyes store in Athens Texas was being fined by the city of Athens for not mowing their grass. I felt sorry for them and agreed to send my 16 year old son to mow the facility for them at a rate of $100.00 because they said they cold find anyone. After mowing it three times, once a week, they found someone to mow the grass. My son spent four hours mowing each trip plus his gas and equipment use even though we are not financially able to do this. It has now been over three months with no payment. We have sent in invoices three times and W-2's twice. I have made numerous personal visits to request payment and made phone calls to ask for the money. Please help us get paid for this job, I do not want to, nor do I want anyone else to have a bad opinion of your company.

I was at the Chicago, 6400 N Sheridan Rd, Chicago store, on 09/01/20023 at 7:42 pm and waited for 5 minutes for assistance. I countened 10 staff memberbers, plus someone who said they were the store manager. Short young Afro/American man and was told the store was in a management team , so there was no sericeses, no services to be rendered. There was an Uber/Grubhub/Doordash person ahead of me. Yet, services were paid for. But NOT rendered.

You cannot have associate meetings, closing all services during service hours.