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Popeyes review: Customer service 2

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Author of the review
11:35 am EDT
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On Friday, September 10, 2021, My 16 yr. old daughter and I ordered from the Popeyes drive thru located at 5317 Ritchie Highway, Brooklyn MD 21225. This is one of my daughter's favorite restaurants.
Once we drove around, we handed a young lady our money. Then a young man yelled out of the drive thru window, She look weird!"then he laughed loudly and ran to the back. I then mentioned to the young lady who was taking the money, that I wanted to speak with the manager. She then said to the young man,"She heard you." The young lady did get the manager and I spoke with her about what had taken place. Management gave me the young man's name, (Mr. Parker) and said that she would speak with him. I requested my money back and left that store.
The employees must have better training.

Desired outcome: A free family meal coupon/coupons sent to: [protected]@yahoo.com

2 comments
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mumphie
Garden City, US
Dec 06, 2021 7:28 pm EST

Popeyes in Garden City, KS. We went with the tenders since the regular pieces are getting so small. The tenders were mostly ultra thin chicken and coating. What happened to having chicken with the chicken? Then we wanted one of the sides to be Cajun rice, it was listed on the menu. They said they only had white rice. What happened to Popeyes? I'm old enough to remember the great chicken tacos that Chicagoland used to have. They were great and used leftovers. Now you have tiny pieces and dry, barely chicken tenders and no great, and delicious, Cajun rice. What's up? So disappointed. It's not like we have a lot of choice out here.

K
K
Kristi McAdory-Jones
US
Feb 13, 2022 5:48 pm EST

Popeyes in Bessemer Alabama is awful. They need a remodel. Starting with whoever the girl was at the drive through on Sunday, Feb. 13th at 4:32 pm. Her attitude made me keep driving past the window after placing my order. So sad. I know times are hard finding people. But she needs to be at home behind closed and locked doors with that awful attitude.

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    400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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