Popeyes review: Service at 8100 Manchester Rd., St Louis MO location

1. The person taking the drive through order could not understand me. I had to repeat my order four times,

2. The person at the service window couldn't operate the point-of-sale system and had to have a manager assist them.

3. The manager asked (again) what I had ordered so she could input it into the system.

4. I waited a few minutes after paying. The manager came back and asked me to park and they would bring my order to me.

5. I waited 15+ minutes in the parking spot.

6. I went into the store to check on my order. One of the cooks said they were preparing the food.

7. The manager then filled my order from food that was already in the storage bins. So, it was not in the cooking process,

8. I did not receive what I had ordered. (I received french fries instead of red beans and rice)

9. I was given a cup to fill my drink from the instore dispenser. There was no ice in the machine. I went back to the food line and received ice.

10. There were multiple employees standing around in the store visiting or on their cell phones.

11. When I returned to my car, an employee (in uniform) was in a car parked behind me. Two employees (in uniform) were talking to her. I had to ask them to move. I felt threatened and intimidated.

I enjoy food from Popeye's and have eaten at your store many times. But this was a terrible experience and I do not plan to eat at Popeye's again.

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