Portfolio Recovery Associates’s earns a 3.1-star rating from 107 reviews, showing that the majority of debtors are somewhat satisfied with debt collection experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
multiple phone calls
I used to have an account with Capital One, and when I became delinquent on my account they let me and I made arrangements to pay them off, that was almost 3 years ago then about 2 1/2 weeks ago I received a letter in the mail from a collection agency called Portfolio Recovery stating that I owed capital one $478 when my limit on my card I had was $300- I have ignored the letter and now they are harassing me with phone calls from different numbers some calls are as early as 8 am and some as late as 7 pm, plus they have called at 830 in the morning on a Saturday which I find is very rude and they never leave a message. it is very frustrating, plus I checked my credit report just to be on the safe side and I do not have anything on there from these people and the account that I did have with Capital One is closed.
annoying calls and trying to collect old debts that they bought from old creditors and sending papers to the sheriff office.
portfolio recovery is trying to collect old debts, that should no longer be on my credit report and by them purchasing these accounts and trying to make me pay, causes these derogatory items to remain on my credit report. my name is sonya bolden. I live at 20 rainey lane, sumter sc 29150. the fair debt collections act forbids this kind of behavior from debt collectors.
calls
I have been receiving calls from this company every week and I explain to them that I have no money because I live on Social Security Disability and I have been since 1986.They degrade me and judge me when They call. They make me feel terrible after they call because I did not ask to be put in this situation but they still make remarks like I am a terrible person. I feel that these so called Recovery Assc. should not be making phone calls to people and try and make them feel worst in any ones situation.
you need to send them a letter telling them to leave you alone, being on social security you are subject to no garnishment so send them a letter stating that and asking them to leave you alone. If they do not abide you can than press charges against them.. Life happens no one wants to not pay their bills.. its really sad.. sorry for your troubles..
Suspecting fraud
I recently had my bankcard compromised. I suspect a waiter at a restaurant with a scanner, or perhaps a gas station. A few weeks later I received a letter from Portfolio Associates to collect a past due debt. I didn't recognize the source, so wrote a letter of dispute.
I received a phone call last week, so fed them some false information about a credit card debt. Sure enough five days later I received another collection letter for the company and amount I told them I owed.
Next stop? The Nevada Attorney General and agencies in Washington, DC. We must fight back or nothing will be safe.
Phone calls
I keep receiving phone calls from Portfolio Recovery services for a debt that is not mine. I have asked them repeatedly to send me poof that the debt is mine and all they do is ask to confirm my social security number and address. I am so angry. They call me at least 3 times per day sometimes they actually harass me and call me back and act like there is no one on the other end of the phone. I am tired of this. I checked my credit report and this debt is not on there. They said it was a best buy credit account, . I HAVE NEVER HAD A BEST BUY CREDIT ACCOUNT! I paid cash for all of my purchases at that store. Please help me straighten this matter out, I do not want them calling me anymore.
The complaint has been investigated and resolved to the customer’s satisfaction.
If you live in a 'one party recording' state, you can record the calls from them without telling them you are. If you live in one of these states, you should always record calls with a debt collector. The next time they call, ask for their mailing address and fax number. They must, by Federal law, give you this information. With information in hand, hang up and type up a cease and desist letter... In the letter, state that the debt is not yours and to cease and desist any further communications about the matter. Type your name at the bottom of the letter. (Never sign a communication with a debt buyer. These signatures have been known to be placed on faked documents to help 'beef up' a debt buyer's claim. It's happened more times that you know.) Anyway, fax the letter to the number they provided (keep the successful transmission notice). Send a copy to them at the address they provided. Send the letter certified with return receipt requested. Keep the return receipt when it comes back to you in the mail. At this point, by law, they must stop contacting you about the debt. If they choose to ignore the law and keep contacting you, you now have proof that you've asked them to stop. This proof, along with recorded phone calls (or detailed called notes if you don't record the calls) are necessary to stop them if you have to take them to court.
Fraudulent Collection Attempts
Received multiple phone calls from "Portfolio Recovery Associates, " demanding payment for a MasterCard debt that is 13 years old. It is even in my maiden name with no new information (I remarried 12 years ago). Total is over $960, but they agreed to reduce it to $400 IF I gave them my BANK ACCOUNT number. When I refused and asked for my account no. and their address to send payment, they transferred to me an "Account Mgr" who again reduced it to $300, IF I WOULD GIVE THEM MY BANK ACCOUNT INFO. She told me they "prefer" to process all their payments directly through bank accounts. I told her we NEVER give out our bank account information, so that wasn't going to happen.
I clearly refused to do this, and they never would give me the information I requested, trying to strong-arm my bank account number out of me. I finally hung up.
The complaint has been investigated and resolved to the customer’s satisfaction.
PRA claiming they bought our debt
My husband just received a call from this company (Friday, June 21, 2013). The woman on the line said that she was collecting a debt for utilities. She said that he needed to have payment today and demanded to have our checking account routing number. My husband stated that he was uncomfortable with giving his financial information over the phone and asked her if something else could be arranged. She said only for the full amount of $762 and some. When my husband ask with whom he was speaking she refused to identify herself and only gave the company name. My husband then said he would be happy to clear up this debt but that he wanted to have something in writing. The mystery woman stated that they had already sent him numerous statements and that now it was going to court if he did not clear it up now. We never received anything from this account or company in an attempt to collect this debt. With all the scams and identity theft these days, why would anyone expect you to just pass out your personal information out with no proof of who they are. She said that we would receive something in the mail once we set up a payment plan and gave her out personal information. Yeah right! I don't even have the name of the person I'm speaking to. WOW! All sounded fishy to us and then I get on here and what do I see? Similar complaints from a whole host of folks. Darn glad we didn't give her any further information than what she had.
Only about 7 percent of U.S. borrowers fail to pay their debts on time, according to federal statistics. That’s the territory Portfolio Recovery Associates go after everyday. If PRA are only making a tiny fraction of what’s in their database you could make the conclusion these employees are very cutthroat and will do anything to get money from their prospects even if it means threatening. http://www.castlelaw.net/blog/are-you-receiving-harassing-calls-from-portfolio-recovery-associates-.cfm
I was wrongly dismissed from employment with portfolio recovery associates. At the time of my dismissal my manager was discussed when she was not there around. I failed to understand why she was brought up because we never had any issues before.
I don't mind at all...
You did the right thing by not giving them any information. Never believe ANYTHING a debt collector tells you, ALWAYS get proof of everything they say in writing...Here is what I posted for another consumer hounded by ### debt buyers and were harassed like you and your husband were. There ARE ways to fight back!
"Sadly, the tactics they use are very common in the debt collection business. You see, even though debt buyers may own the 'debt', and the right to try and collect the debt, they have no one to legally collect it from. You weren't involved in the selling of the debt, nor agreed to pay anyone other than the original creditor. Because of this, you have no legal responsibility to pay a debt collector a dime. Debt buyers try to CREATE an agreement with you. By using the harassing and intimidating tactics you were subjected to, they hope to get you to make a payment over the phone, to make them stop the harassment! Once you've made the payment, you've created a legally binding agreement with them. The last thing they want to do is have to PROVE what they claim, because, in MOST cases, they CAN'T prove what they claim! If they get a payment over the phone, you've agreed to pay them without them having to prove anything. YOU have the right, under federal law to have the debt fully validated prior to agreeing to pay them anything. You CAN fight back! Send THEM a letter asking them to validate the debt. Ask them for 1. Proof that the debt is valid, and 2. Proof that they have legal standing to demand money from you. State that you are disputing the entire 'debt' and that they are not to contact you by phone at any time. Type your name at the bottom of the letter (never sign a letter to a debt collector, as the signature has be known to show up on faked documents). Send the letter certified mail with a return receipt requested. If you send this letter within 30 days of their initial contact, they must, by law, stop all collection activities until they properly validate the debt. If you live in a 'One Party Recording' state, you can legally record your phone calls with them without telling them you are. The recorded calls can be very valuable if you have to go to court. Never acknowledge a debt to a debt collector. If you want good legal advise, goto www.naca.net and find an attorney in your area. NACA attorneys specialize in dealing with debt collectors. Some have free consultations. If they sue the debt collector on your behalf and win, the debt collector must pay your legal fees. If you do decide to pay the debt collector, use a cashiers check or money order. NEVER give them access to your bank account or credit card numbers (debt collectors have been known to clean out bank accounts and/or max out credit cards). Hope this helps!"
agency scams
for years I've been questioning the practices of this agency, what this place does is they find old accounts, accounts that are no longer
in default...then they assume possessions of these accounts place you once again with collection agencies and start harassing you for
payments... its never ending, this is why they call them revolving accounts...
The complaint has been investigated and resolved to the customer’s satisfaction.
The salesman, George, said it was a perfect match to the range and I would be very happy. Well, it wasn't even close!
Portfolio Recovery is a debt buyer. They buy very old debt for penny's on the dollar, then try to collect the entire amount from the 'debtor'. The problem is, in most cases, the 'debt' is so old that it's past the statute of limitation for legal remedies or placing onto Credit Reports. Debt buyers love to call credit card accounts 'revolving accounts', which is illegal per the FCRA. Debt buyers almost never have the necessary paperwork to prove the legitimacy of anything they claim. They prey on people who do not know their rights and will say almost anything to get money out of someone.People have been known to pay collectors off (for debts that aren't even theirs) just to make them go away. If you're sued, it is vitally important to show up in court on the designated date. When dealing with debt buyers, don't assume you own money, assume that your rights are being violated, because, they usually are.
Sub-human leeches
For almost 2 YEARS I've been getting phone calls from Portfolio Recovery.
They would call 2, 3, 4 times a day, 7 days a week from several different phone numbers (all traceable back to them).
They would always - ALWAYS- get my answering machine and not once did they leave a message stating who they were, who they were looking to speak to, what their business was with the person they were calling, or what debt/company they were collecting for. NOT ONCE. So, I wouldn't ever call them back.
They just kept on calling.
Now, 2 yrs and some months later, they claim they got a 'judgment' against me, (I was never notified by mail or otherwise of this)
and have actually GARNISHED MONEY from my personal savings account! That is OUTRAGEOUS!
WTH! Can this company get away with this? Who makes the laws that allow this to happen?
I called these lousy rip offs today, and was told they bought a credit card debt from Capitol-1 back in 2010, and they have been unsuccessful in collecting on it... soooo... Garnish time!
Wait a minute, I said, I want to dispute that debt with Capitol-1... I don't owe them anything, as a matter of fact, I currently have two perfectly good credit cards with them that go back to at least that point in time; no problems, not even late payments! Why in the world would they give me two more credit cards if I still owed them money on another one?
They said, "Oh they sometimes do that - once they write off a debt from the past... but now WE legally OWN that debt and we are collecting on it. "
I said well I dispute that "old debt" because I don't believe I EVER owed that money, now, or back then".
They said, essentially- "Too bad. You should have picked up the phone all those times we called and worked out a payment plan with us. You owe US the money now. It's too late to dispute that. You needed to dispute it back when Capitol-1 was trying to collect".
I said again-- "I had nothing to dispute with capitol 1, because I was never in default with capitol-1! Don't you think it's POSSIBLE that debt was sold to you or was somehow listed as mine in error?"
"Well, she said, it could have been, but it's too late now because you didn't call us back all that time and explain that. Besides, we have your social security number, so it's you for sure."
We exchanged a few more words, I saw I was getting nowhere, and her last words to me were:
"The only thing left to do now is pay the approximately $1200 which is the amount of the debt we bought."
I said really? I've never had a credit card from anyone with more than a 500 credit limit. My Capitol-1 credit limit _now_ is only $300 per card. You won't see a dime."
And I hung up in frustration. Now I can't have a savings or checking account (in my name alone) because they WILL steal my money out of it again . HOW DO I STOP THESE PEOPLE?
I work for a company that when someone defaults on a debt, we have to go through the court system and the persons employer for garnishment. The proper legal authorities will hold garnishments out of your paycheck, NOT take them from your bank account. You need to close your accounts and go talk to your local district attorney to get this resolved.
trying to collect on a debt from 1998 and stated one from 2000
iIlegal Collection Practices
This company continues to make harassing phone calls and mails collection notices on a debt that 1. Was discharged in a Bankruptcy, 2 is over 20 years old, 3 the original debtor doesn't exist (went out of business ). Need to make these people pay for their continued violation of State and Federal Laws.
The complaint has been investigated and resolved to the customer’s satisfaction.
For almost 2 YEARS I've been getting phone calls from Portfolio Recovery.
They would call 2, 3, 4 times a day, 7 days a week from several different phone numbers (all traceable back to them).
They would always - ALWAYS- get my answering machine and not once did they leave a message stating who they were, who they were looking to speak to, what their business was with the person they were calling, or what debt/company they were collecting for. NOT ONCE. So, I wouldn't ever call them back.
They just kept on calling.
Now, 2 yrs and some months later, they claim they got a 'judgment' against me, (I was never notified by mail or otherwise of this)
and have actually GARNISHED MONEY from my personal savings account! That is OUTRAGEOUS!
WTH! Can this company get away with this? Who makes the laws that allow this to happen?
I called these lousy rip offs today, and was told they bought a credit card debt from Capitol-1 back in 2010, and they have been unsuccessful in collecting on it... soooo... Garnish time!
Wait a minute, I said, I want to dispute that debt with Capitol-1... I don't owe them anything, as a matter of fact, I currently have two perfectly good credit cards with them that go back to at least that point in time; no problems, not even late payments! Why in the world would they give me two more credit cards if I still owed them money on another one?
They said, "Oh they sometimes do that - once they write off a debt from the past... but now WE legally OWN that debt and we are collecting on it. "
I said well I dispute that "old debt" because I don't believe I EVER owed that money, now, or back then".
They said, essentially- "Too bad. You should have picked up the phone all those times we called and worked out a payment plan with us. You owe US the money now. It's too late to dispute that - we got a judgement. You needed to dispute it back when Capitol-1 was trying to collect".
I said again-- "I had nothing to dispute with capitol 1, because I was never in default with capitol-1! Don't you think it's POSSIBLE that debt was sold to you or was somehow listed as mine in error?"
"Well, she said, it could have been, but it's too late now because you didn't call us back all that time and explain that. Besides, we have your social security number, so it's you for sure."
We exchanged a few more words, I saw I was getting nowhere, and her last words to me were:
"The only thing left to do now is pay the approximately $1200 in a ONE-Time full payment - which is the amount of the debt we bought."
I said really? I've never had a credit card from anyone with more than a 500 credit limit. My Capitol-1 credit limit _now_ is only $300 per card. You won't see a dime."
And I hung up in frustration. Now I can't have a savings or checking account (in my name alone) because they WILL steal my money out of it again . HOW DO I STOP THESE PEOPLE?
Debt collection
Received a call from these scammers trying to collect a debt in the name of a deceased person. The person has been dead over 12 years. PRS wants me to send a copy of the death certificate by fax. I decided to look up these cockroaches and find numerous complaints so I know they are low lifes. I will let them know one time that I am not obligated in any way for this debt & if they continue I will report to all gov. agencies.
The complaint has been investigated and resolved to the customer’s satisfaction.
Use your brain
WHAT YOU ARE DEALING WITH FOLKS:
They are a junk debt collector who buy huge blocks of uncollectible debt from legitimate credit
company's for pennies on the dollar. Do the math if they pay .05 to .09 cents per dollar your $1000 credit debt cost them $50 to $90 bucks, but wait they still want the $1000 plus they continue to add interest to a debt the original creditor, (for example: Chase, American Express, Capital One, HSBC, Discover, whoever) has already tryed to collect in house, placed with a collection agency, charged off, written off as a loss or paid with a portion of the ridiculous interest you are charged. So here come the junk debt collectors the bottom feeders of the credit world.
If your debt is past the Statue of Limitations in your state, (GOOGLE IT), they have no legal standing and cannot pursue you in court, although some will file in court against you so you inform the Judge this is a Time Barred Debt past the Statue of Limitations for taking Legal action and request the case be Dismissed, BYE BYE Junk Debt Collector every time.
If your debt is still within the SOL for Collection don't talk to them on the phone, make them put it in writing and then request a Debt Validation, (GOOGLE IT) most of the time they won't bother and will move on to the next victim who is unaware of their right's, The Junk Debt Collector's want money they don't want to spend money, they want it over the phone simple, fast, easy.
I know some of you think phone calls must be answered! If you don't know who the caller is don't answer, put the number into the Google Search Bar and find out who it is. If it is a Junk Debt Collector BLOCK the number! Set it and Forget it.
Don't let them Harass you, Scare you, Con you, Intimidate you, or play you for a fool. You got the credit by yourself so do some research and protect yourself, YOU HAVE RIGHT'S and these slimeballs hope your stupid so they can take you for a ride to the Tune of Billions of Dollars thanks to Uniformed Consumer's. I was a Credit Dummy to start everyone is, WAKE UP, I have made Major Creditor's look like fools when I got Cases Dismissed with no Lawyer, I took back my life and Blocked there phone number's, I have called them on the Carpet for Illegally using the USPS, and I have sued them and won for violating TheFederal Fair Debt Collection Practices Act. Get up go on the Internet and in the Courtroom and learn. The greatest fear these Jerks have is a Consumer who is educated about Credit, the Law's and Unafraid to stand up and be recoginized.
Good Luck to All Of You
The complaint has been investigated and resolved to the customer’s satisfaction.
Bitter old wench and fat? Sounds like an angry kid eh? I want people to stop doing illegal things, nothing wrong with that. If you consider that mad then so be it! At least I have a conscious and a descent set of morals, anyone who works for a scam company like this needs to be smacked in to reality, go get a real job! I don't see how anyone could do a bill collection job act like that, go home and sleep at night, knowing that their company is doing illegal collection practices. Now let's talk about whose mad?!
Oh btw, do you have a job?! If all you do is sit on here and tell people to GOOGLE IT!
It takes a real loser to come on these boards and tell someone to USE YOUR BRAIN. Maybe the company ought to USE THEIR BRAINS, as well. I never authorized any use of my CC for this company to begin with. Furthermore, the company they CLAIM i owe money to is false. Get your facts straight. We just had to file ID theft because someone stole our financial information and now these bottom feeders are trying to collect on something that we do NOT owe. I state LOSER because it takes a real first class LOSER to come on these boards and tell people to improve their finances. Especially, when you do NOT know EVERY SINGLE PERSON ON THESE BOARDS SITUATION. You are NOT GOD and don't presume to think that you're better then anyone else because you sit behind a computer telling people to PAY THEIR BILLS. You sir can ROT IN HELL! Must be nice to know you're a perfect excuse for a sorry ### individual who doesn't know their facts from squat. So shut up and go troll some other boards, where people MIGHT actually consider you to be a human being. This company files false reports and also harasses people more often then not, and have already been proven to be in violation of FDCA. If you support any company that actually does that then you're really a loser. Go away and bother someone else!
Nice job Peter J. Brockman especially since you work for them LOSER!
I never authorized this company PRA, to gain access to my credit report and I am unsure who Firsten is that shows PRA buying up this old debt from. I also have asked the company to stop calling my house twice a day or more, which violates the FCDA. This company needs to be put to a stop!
Phone calls are recorded on my caller ID log. This company doesn't leave any messages just keeps calling until I answer, however I refuse to answer infact when it shows up as PRA, I answer and hang up without even saying hello. Grow up PRA, and get your laws straight. This company is a JUNK DEBT BUYER and is not LEGITIMATE! If this company is legal and legitimate why call from different numbers and not the same number? It makes them look bad, as they have to call from several different area codes/numbers why can't you use ONE number to call from? You know you're conducting illegal activities and need to be put to a stop ASAP! I have blocked numerous numbers from PRA, and they always call back AGAIN from different numbers. Don't give these people any information or let them try to scare you into paying something that you do NOT owe.
Harrasing phone calls
For 2 months I have been receiving calls from Portfolio Recovery from at least 6 different phone numbers. They call every week day and sometimes twice on Saturday and it is early on Saturday morning which really upsets me. I do not owe anyone, nor do I have any former debts. They will not believe me when I say I am not the person they are looking for. I dont know what else to do to keep them from calling.
The complaint has been investigated and resolved to the customer’s satisfaction.
the cease and desist letter is good, but also send a debt verification letter via certified mail. It requires them to show you proof that you owe the debt.
Being Sued Unfairly
Well, I recieved a citation on FEBURARY 15TH 2012 by Couch Conville and Blitt of whom are which are representling Portfolio Associates. Of course whenever us honest people whom are unemployed and have the intentions of paying back a debt seems to me collection agencies do not care these days especially with the job market place. Anyways when I did answer my citation, of course I do not have a court date yet, I simply admitted oweing the total sum of $2, 173.73. I did admit that it was my debt, but I also explained to my citation that for almost 2 years I have tried getting something in writing and offering to pay $50.00 a month towards my debt. Now to clarify this I HAVE NOT RECIEVED ANY TYPE OF NOTIFICATION OR NOTICES ABOUT THE DEBT BEFORE I WAS BEING SUED... I knew this agency Portfolio Recovery ###. had my debt because i would continuely get harrasing phone calls. I was very calm and civil, but in their return they were very aggressive and tolerat. So I simply changed my mothers phone number and just ignored them. When I was simply communicating with them at the time, I asked them just to send me a written statement or settlement offer. They insisted they did already which is a lie because I NEVER RECIEVED ANYTHING. Trust me I want to avoid collection agencies at all times, but this one came from underneath me. So i Am getting sued by their law firm and I have been going back and forth for almost a month to get something in writing. They insist I give them my bank info before they send me anything in writing. They know I am unemployed and they Know I recieve exempt income. I sent them 50 bucks already offering I can afford that amount at this time. They still insist I need to pay their agreeing term which they keep on going back and for with different amounts. REDICULOUS! WHAT A JOKE! One represenatives says $212.00 a month and the other represenative says $261.00 a month... Thank god I have these conversations recorded, because if they prceed to court, I will counter sue this unprofessional firm. My advice to many in debt, PAY YOUR BILLS WHILE YOU CAN! NEVER GET A CREDIT CARD EVEN THOUGH THE ADVERTISMENT SEEMS SO GOOD TO BE TRUE. I am learning my lesson...
Needed my 1099-C
I can say that Portfolio Recovery Associates Inc. was a good company to deal with. At the time of their initial phone calls, they were professional and offered a suitable debt solution agreement to me for a bad debt that I did owe. And for 12 Months I paid in full the agreed upon amount and PAID OFF the account. I even received my official Release letter from them.
But then SOMETHING benign has changed their ability to handle one last final detail with them. I have yet to receive my 1099-C tax paperwork from them. I had checked several times before and was told that it was mailed. But then on February 15 and again on February 18, 2012 I was informed that I was not getting one, even though I met all my obligations with them back in October 2011 by having paid off my account. I had reported this Canceled Debt amount already on my taxes, only due to the fact that I was told numerous times that it was on the way. So, now I have to jump through all sorts of hoops with their Disputes Department just to get one piece of paper for my taxes.
Should they remedy this without some major hassle, I will be thankful.
3/13/2012 received a call back from the PRA Disputes Dept. [protected]
The nice lady was very kind in trying to explain the above situation, and how that my account does not need a 1099C. She stated that the IRS does get informed in some way, but that I do not, or did not need to file a Canceled Debt on my 2011 Taxes. So I will be having to amend my taxes so that I can get my extra money back.
Thank you, Portfolio Recovery Assoc. I wish every one could have as great a resolution to their situations as I did. I would only ask that PRA does a better job at communication, and knowing how certain situations affect those of us in these hard times/situations.
Over two weeks now, and still no reply or any form of communication from them about my 1099C.
[protected]
I do NOT, nor have I ever HAD, any account with Capitol One Bank and certainly not
for $2, 390.14. This is not my debt and I want it removed from my credit report as soon as possible. The name isn't even right. Identity theft?
The complaint has been investigated and resolved to the customer’s satisfaction.
i just received the same thing in the mail fron them over a capital one card that i have never had
Debt settlement
I offered to make settlement on an old credit card that had a $500 credit limit. My credit report showed I owed almosy $1100. I offered to settle for 1/2 of my credit limit or $250. and the man, james, thought I was crazy. They probably paid less than $20 for the debt and wouldn't take my $250. He would accept $640 plus, sorry pal I can't afford it. I am 60 years old, been out of work for 2 1/2 years and the company won't work with you. BEWARE!
Just received default judgement on past due credit card debit. I called to get a settlement offer, last month it was 600 now this month its 777.20. They were suppose to send me a confirmation email that confirms settlement and still waiting. Have worked in collections for close to 15 years and have heard bad things about this agency.
how old is the debt? Is it still within the statute of limitations?
Don't deal with them
I recieved a call from this debt collector back in the fall 2009. To begin with, they ask for a different name than mine. I told them my real name and the male voice said; oh yeah, I need to speak to you. The customer service representative went on to inform me, I was deliquent with an outstanding credit card debt. My response was, what are you talking about? He explained the year this debt was made ( 200o ) and the outlandish amount. I disputed his comment. This young man seemed relentless, so I politely hung up the phone.
Then came the numerous telephone calls until, I finally responded and ask them to send more information pertaining to this account. I specifically asked for the original credit card statement that would show purchases, store (s) names and dates of these purchases. What do they do? They send a notice with the account holders name ( mine ), the amount or balanced owed, the date account was opened. That was it. It took Portfolio three months to send that measly little bit of information? What happened to my REQUEST to review the original credit card statement?
Portfolio Recovery even sent me an Identity Theft Affidavit form to fill out. I refused to fill it out and send it back. It was asking too much personal information on myself. Why would they want MY drivers license number on this form? In this affidavit it wants me to point fingers by asking; person or persons that might had used my personal information to obtain money, credit, loans & etc... I'm not aware of anyone that would do that. It just made me uncomfortable to answer some of the questions.
The latest notice from Portfolio Recovery Associates was to let me know this will be an ongoing dispute. I'm starting to feel harrassed at this point. Maybe, I should contact the Federal Trade Commission about this dilemma. I agree with others, that Goverment should step in and stop these collectors. I've heard many stories from persons, that couldn't deal with this kind of mental and emotional cruelty.
when you asked for the info, did you ask over the phone? Or did you send a letter? If you just asked over the phone, they probably shrugged it off and sent just enough info to be able to say they sent you something.
If you sent a Debt Validation Letter via certified mail, with each request itemized, they have to provide all the proof you requested.
Furthermore, if they said the debt was from 2000, and you hadn't learned about it until 2009, that is already out of the Statute of Limitations, which means they cannot even legally collect it anymore. Of course they will try, but they can't sue you or anything once its out of the SOL.
Harassment
This company called me about a debt that they said I owed. I told them they had the wrong person. Representative requested my social security number, which I refused to give. I told her to give me what she had on file. When she did I told her it was not my social and she had the wrong person although the name was the same. They didn't call for a while but have recently started calling again, harassing my wife and son despite being told not to call our home. They operate like scam artists and should be investigated and prosecuted.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company has repeatedly contacted me regarding a debt from 1994 for a company that is no longer in business. The debt was obviously purchased at a low cost in an attempt to get me to pay. The debt belonged to an out of business company and was never valid to begin with. I am in process of filing a complaint to them and the better business bureau to have them end the harassment.
This company is in the business of buying bad debts and makes a habit out of scaring and harassing people into paying for them.
Ocean Blue Trade
274E Sunset Avenue #165
Here is my Private Email:oceanbluetrade101@gmail.com
Dear Sir/Madam,
We are a fast growing supplier, we saw a similar product on a trading
site, So please confirm to me if your Company can make provision for
exact products as shown on trading site.
We await your response with quotation and specifications immediately to
enable us proceed with order placement.
Thanks,
Nammon Teskeo
Ocean Blue Trade
274E Sunset Avenue #165,
Suisun City, California,
United States 94585
They had been harassing me for a debt that was not mine, I filed a complaint with my local consumer affairs - Consumer Affairs counsel contacted PRA with my complaint and requested proof of debt and within 2 weeks, PRA wort eback and "closed the case as an accomodation to the consumer"... If you KNOW the debt is truly not yours, there is no need to pay a lawyer to help you, contact your local BBB or consumer affairs group and file a complaint.
I agree, I recently received a statement and when I called to find out what it was about it was about something from 1997 - I asked for proof of the debt and he explnd that I could just pay the settlement offer. I explained that I wouldn't pay a penny until I received some type of documentation of what the debt even was. I will be pursuing the complaints with my attorney general -- craziness - I wonder how many people they get to pay?
Call your attorney general to make a complaint so this company will have to follow the law.Find your state statutes here:
http://www.attorneysforconsumers.com/state-debt-collection-laws.html
Find your state attorney general here:
http://www.naag.org/attorneys_general.php
Your attorney general can make them stop illegally abusing not only YOU, but others like you: elderly people they like to intimidate, single mothers, veterans, anyone. Even when you owe a debt, there are laws they have to follow, and this company does not follow them. Report abuses to your attorney general!
I used to work for a sister company of theirs called IGS, out here in Vegas. If anyone would like a full disclosure of the practices they teach, and encourage, in their training, please feel free to email me. MaryBertling@yahoo.com
I agree, they are trying to collect a debt from my ex-husbands that goes back to 1984!
do not pay... just ignore them.
get a good nights sleep.. just ignore them.
a.. from indiana
Thank you for sharing!
They should be prosecuted
About a year ago I received a collection letter from this company which I ignored and did not even open. I went through a divorce 15 years ago and lost everything. I have worked hard to pay my bills and repair my credit by paying ALL my bills on time for the past ten years even in spite of two major illnesses which caused me significant medical expense. I have gotten a free credit report every year for the past three years and nothing that they have claimed I owe shows up on any of my credit reports for the past three years.
About a month after the letter arrived they started calling up to three times a day. They claim that I owe $10, 000 to Capital One Credit. I never had a credit card with a balance over $2, 000, so this is patently false information on their part. I have asked them over and over to send an accounting of the debt. They have refused, saying they will not give an accounting of the debt until I pay!
The SOL in my state is 6 years.
The last time I took a call from them it was because my 10 year old answered the phone. Before they asked my child to put me on the phone, they asked them all kinds of personal information, like who her parent's were, etc..
I have recently filed a complaint with my State's Attorney General's office.
I know what they are doing is against the law. I recently found out that a good friend of mine who is over 80 years old and living on social security paid them on an old account and I am outraged by the tactics these ### use. They should be prosecuted.
do you owe the debt? If the debt was from 15 years ago, they have probably been piling on interest which could easily make it $10, 000 by now. But then again, you should be well out of the SOL by now.
You need to send them a Debt Verification Letter via certified mail to get amounts and dates, to show you are out of the SOL.
http://www.creditmagic.org/repair/sampleletter-debtvalidation.html
Dont' bother asking them to verify it over the phone, they won't do it. It must be in writing, and with certified mail so you have proof they received it. If they keep calling thats when you send a Cease and Desist letter to demand they cease all communication with you over the phone. Remember also do not agree to any terms or arrangements on the phone or they can use that to restart the SOL.
the cure from being a victim of portfolio is in the ability to hire a attorney, based on personal experience, the following agencies of any state are of no help against the collection attorneys .
1.}superior court and its personal and or clerks who fill file a proof of service for a local attorney at any time, without even asking any questions, result is a clerks a default
2.}in the state of california and or the office of the attotrney general, the public inquiry unit only take complaints for statistics, to see if the id theft crime is rising, if the AG would exercise his authorities perhaps the consumer would be just another number. {and victim}
3.}the law claims that they must validate the debt if you response within the 30 days, they dont if you mentioning to sue them, you better have a lawyer at your side otherwise it would not get any better based on the knowledge of item 1 and 2 .
conclusion
there is only law if you are represented by a member of the bar, if one consumer beats the collection firm in propria persona, they will have 4999 judgements out of 5000 .
this is a true and sad reality .so if you have any financial resources hire a "mouth piece"
and it will stop and it should, bud then the mouth piece sounds like"well live is not fair, and that is his reasoning., even if 20 consumer have some credit and or resources, that leave portfolio with 4979 judgements, thereafter . now take 2000 judgements that become judicial lien without proper court procedings {it only takes a clerk to fax a abstract judgement to the recordes office and pay 15.00 and bingo a hemorhoid has just been attached without any knowledge to the consumer and a bleweding of never ending pain, thenb take 500 judgements turned in to garnishment of private bank accounts without any proper court proceedings . the total of 2500 old and or zombie debt will be collected by portfolio, that they do not always pay for the debt acquired, they do it as a favor for another collection firm like they would do the same favor in return, to collect is the issue and if it without any prior investment makes it a profitable business and they will not give up such easy profit,
it is a bad habit but why obey the law if the laws are only practiced if a mouth piece is in smelling side and or is present. in total i have judgments of 120.000.00 against me, with accounts numbers manufactured to their numbers, and promised to have a judgment within 6 months against me, well it is a true fact, the city of Victorville n the county of san Bernardino in the golden state of California, that clerks like orona, Flores and many others with officers of the court named Robert Ripley, Medeiros can ask judges to lie with the office of the attorney general will defend the acts by the Hon allen, ochoa, sachs.davies nakata, fleuret and many others did lie for the members of the state bar hereby named. that this society is at a low point in regard financial, import, export because of the following recorded facts, the superior court judge is the best job that one can have, how eve if the true facts makes him hurt, and or he can not sleep because he shafted some one hard and deep, but they are also former members of the private club and or its called the "state bar " that is a "power full club of individuals that all have an ego complex and never make a mistake {perfect creation } and they also will become, judges and then politician and we ourselves elect, what are they doing to get your vote ? exactly they lie and between the members of the bar are cause for the deep ### we are in as consumer . i have seen more then one can tolerate and i was promised
.action in court Civvs 800649 {court }Civvs 800648 {Ripley}and Civvs 800269 the case a judgment against and for a collector .the date 08.06.2008 in case Civvs 800269 a minute order claims the defendant was in court on that day in that case, the proposed order claimed that the defendant was not in court, Allen and Ripley were eyewitness to the action ..
to top it off the office of the attorney general was counsel for the superior court in a civil rights action issue. employee brown for the AG brown, Edmund, the brown defense and ask me how deep the defense was, attorney acting for the aoc a div of the jcc and or responsible for an y unfair, bias and criminal offence committed by clerks
to get to the law, aoc issued gv code 945.6 and the employee of the state doj used ccp 430.10 {a-f} suing the wrong party and a claim with the vcgcb was mandatory and fatal .
That they do ask for favors to many times and are a legal liability upon our judicial system
{money talks and the consumer walks,
employees at the government agencies are a disgrace to the government, they are also a community and loyal .85 percent of judgment for are based on default, he was in court but then i was not with suing them at the same time {caution if a law is close by and or practiced in court, one must think that the court and Ripley become reasonable based on such legality
Disrespect for the law and court
That would not be the case. the oag has defended the California cooperation’s for making a profit with criminal action in nature, as an AG he clamed that he is an idiot {consumer, victim " in his defense were then his name is jerry brown and is elected governor for the golden state of ca. he is also the director of the vcgcb an agencies that is not n the best interest of victim of crime s committed against.
brown in a {defense } of ccp 430.10 and then jerry advise the idiot to sue the state of California for calling me an idiot all at the time .gov code sec 945.6 a total of 9 rejecters thru notices of such then the gov code is issued, warning claiming that you have 180 days to sue the governor {and or which agencies is the more insulting one, that employees use the name of the elected and appointed members of oag, jcc usdoj {central district of California it is for André
and or us attorney, that has almost covered from a to z, and the analysis of it all is in this short statement . i will keep on searching that there is one employee of a government agencies were the brown defense with his advise to sue the stated is such fine line crossed, the knowledge of "them "that new legal representation is available is the primary ground wherefore a search to find common reasoning be practiced at all times when a employee is under oath .that if Pinocchio is punished for lying. The court corridors {floors be a tide squeeze} .that is not funny it is sickening if any officer of the court can asked the ruling judicial officer to lie with a proposed order, and then they are witnesses to such primitive abuse of granted AURHORITIES, ELECTED AND OR APPOINTED .
if there is a unity among consumers then such must be demonstrated that to obtain a legal professional present the proper way of informing the proper employees that the employees complaint against present a legal liability upon the people of California, the defense in Civvs 800649 to be exact .
if any law would have ever been part of this collection practices in the superior court of California’s for and or in the county of san Bernardino at the Victorville TO POINT THE FINGER at Ripley.
Portfolio. Recovery claimed that they purchased fraud from fia card system because an active case in this fraud was dismissed by the court, thereafter portfolio claimed that the purchased the dismissed debt .the case Civvs 701752 date 10.30.2007 {dismissed } that a dismissal only counts when an attorney is in the case, it is then pertly dismissed and if a consumer is being granted a dismissal of fraud then Ripley just commits more fraud to make a bad point on public records {3 agencies that rather talk to attorneys then hear a consumer .they can change your address even if I lived their for over 20 years I don’t have the granted courtesy to inform the agencies that is not my home address.
If the court dismissed the case and judgment against is the final disposition of such collection act I would call it unfair debt collection practice pursuant California civil code sec 1788 and or under what authorities can Ripley ask the Hon Allen to lie ? because his name is Ripley ? it was not the law that ruled in the judicial branch were ruling could end in murder suicide {lemkau}
It is deep in san Bernardino corruption has been accepted, Ramos on the board founded by the elected attorney general kamala Harris with Edmund becoming jerry, where nca became sacor .they all change names without any problems . it is to only granted bud not for the rail roaded consumer, who is the economy, you treat us bad we will not buy, pretty soon no employment available only in the “service } business and pretty soon the consumer will have any buying power, the service is on the service we the consumer need we got up every morning in a life of politics{ I don’t have a brown tip on my nose
30 years of building a credit score of 820 that was destroyed then in less then 2 minutes and I owe over a 120.000.00 for debt that is not my obligation based on the account numbers used to collect, with asking for a favor by the ruling authorities and defendant the superior court is a respected source for material evidence court proceeding and minute orders I was there on that day and he proposed that the defendant aka idiot was not, what reasoning the officer of the court have to propose such order
I will approach a court and it is in riverside of federal jurisdiction, how ever to be represented would
B e the best legal foundation based on ccp 430.10, the state court have disqualified themselves based on the altering and deleting court records {court of appeal}.
What legal defense be their available for the judicial branch ? well the only defense the oag and jcc have practiced is ignorance {brown for brown 12.29.2009.
It is just sharing thoughts in regards this cooperation for profit .it is a loyal group of citizens no more no less. they can ### on a consumer when ever they have a need, that employees of the state and us attorneys practicing obstruction of justice to be the proper accusation and not to forget who it is for.exhibits will be uploaded
Portfolio Recovery Associates Reviews 0
If you represent Portfolio Recovery Associates, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Portfolio Recovery Associates complaint handling
-
Portfolio Recovery Associates Contacts
-
Portfolio Recovery Associates phone numbers+1 (800) 772-1413+1 (800) 772-1413Click up if you have successfully reached Portfolio Recovery Associates by calling +1 (800) 772-1413 phone number 0 0 users reported that they have successfully reached Portfolio Recovery Associates by calling +1 (800) 772-1413 phone number Click down if you have unsuccessfully reached Portfolio Recovery Associates by calling +1 (800) 772-1413 phone number 0 0 users reported that they have UNsuccessfully reached Portfolio Recovery Associates by calling +1 (800) 772-1413 phone numberCustomer Service
-
Portfolio Recovery Associates emailspracustomercare@portfoliorecovery.com100%Confidence score: 100%Support
-
Portfolio Recovery Associates address120 Corporate Blvd., Ste. 1, Norfolk, Virginia, 23502, United States
-
Portfolio Recovery Associates social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 16, 2024 - View all Portfolio Recovery Associates contacts
Recent comments about Portfolio Recovery Associates company
Collection - fyi warring
NPAS Solutions
9 reviews
Sunrise Credit Services
10 reviews
Aspen National Collections
13 reviews
Allied Collection Service
5 reviews
Reliable Recovery
6 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
In December calls from Portfolio concerning debt from 1999. I advised I had no knowledge and requested harrassment to stop. Portfolio called from a several different area codes around the country. Now the screaming starts after I answer my cell phone.
How is it they threaten from 1999 and supply no proof.
This company (portfolio recovery) has been calling me constantly and I told them that I know nothing about what they are talking about. I asked them to send me information about what they want and they refused to give me all pertinent info, both over the phone or by mail.
These people have the nerve to call my house on Sunday of all days. I don't even know if it is legitament or not. They never leave a message or number to return call. I get an automated phone call and it is not even a real person calling me. I want to block this number from contacting me further. What do I need to do? Thank you!
This company called my home number on December 06, 2010 at 6:09pm stating they were attempting to collect a debt on a vehicle that was purchased in 1999? They could not tell me anything about what year, type or model of this vehicle so I ended the call, I was very leary of this and the fact it was supposedly bought in 1999.
It is against the law for this company to send out a 1099-C. Only the original creditor can send this out. If the original creditor had never sent you this form and you can check this with the IRS, and you get one from this company, then they committed fraud.
They continue to call about a debt (2) that I have no clue about .I've asked them not to call and told them I do not owe them a thing but the continue anyway. They say it is a debt from when I was in Cal. I havent been there for 12 years. Its there a time line or Statue of Limitations they have to follow?
same thing happened to my wife. She purchased one lookup and they started charging a monthly service charge that we did not authorize or were not aware of on our card. 2 months went by before we caught it. called and spoke to 2 supervisors before getting it resolved. Buyers beware of Lookupanyone.com stay away. I plan to report them to BBB, /link removed/ and anyother place or friends by mass email now they should have not done this. I will make them pay one way or another.
do not answer their phone calls or give them any info and block them if you can..they are harrassing me and many many other people for debts that dont exist or are uneforceable-they are ### of the earth..i just got a third call from them while trying to talk to my son. they dont leave any messages just sit there and listen..i have over 20 numbers that i have blocked. they call from virginia florida alabama maryland pennsylvania ohio and georgia so far anyways...they are phishing for your info..good luck-let me know if you like how things go with them..
Absolutely there is a statute of limitation on debts. Also if you ask for proof of the debt they have to provide that information to you too.
Is it on your credit report?
If so you should dispute that with the credit agency.