PRO Import Tuners’s earns a 1.0-star rating from 3 reviews, showing that the majority of car enthusiasts are dissatisfied with their aftermarket parts and accessories.
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I bought a part from PRO Import Tuners for $400
I bought a part from PRO Import Tuners for $400. It never worked from day one. They refused to refund me and said the manufacturer was responsible. I called the manufacturer and they said the seller was responsible. Either way, they don't back up their warranty or return policy.
This website has terrible customer service
This website has terrible customer service. I ordered a set of lowering springs for my vehicle and called customer service to confirm my order. While I was placing the order, the salesperson told me I needed a camber kit as well, so I agreed. However, when I installed the springs, my alignment technician informed me that I also needed a camber kit. I contacted customer service to request a return, but they informed me that the return process could only be done through email. Despite several attempts to communicate, I was unsuccessful in resolving the issue. They refused to send me a prepaid RMA and insisted that I had to pay for shipping, even though they had already charged me for shipping at the time of purchase. Additionally, they wanted to charge me a 15% restocking fee for the return, even though the item was unused and unopened. I would advise staying away from this website if you don't want to deal with the headache.
PRO Import Tuners Complaints 1
I wrote a review on Google that explains everything that went down
I wrote a review on Google that explains everything that went down. Don't bother, seriously! Keep your money because these guys are just out to keep it for themselves! I bought an Injen intake for my 2012 Subaru Impreza Limited 2.0. The car was running fine until I installed the intake. Suddenly, the car lost a ton of power. I took it to a mechanic who told me that the maf (mass air flow) couldn't handle the increased air flow from the intake, so it didn't know how much fuel to mix. I removed the part and put back the original OEM intake with the maf, and the car ran fine again.
I reached out to Surgeline in Portland and Cobb Tuning for some advice, and they both confirmed that there is no open source tuning available for the base Impreza motor (2.0). So, I decided to contact Pro Import Tuners to get a refund. They responded with a sorry excuse, saying that since I installed it and their catalog says it's compatible with my car, they won't give me a refund. Oh, and by the way, all of this communication was through email. They refuse to talk on the phone and always redirect you to email. And guess what? They didn't even respond to my first email until I called them. I explained everything that happened, and their response was to tell me to contact the manufacturer for a warranty claim. Can you believe it? They sell parts that don't work for your vehicle and then refuse to give you a refund. Good luck dealing with them, you'll need it.
Is PRO Import Tuners Legit?
PRO Import Tuners earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for proimporttuners.com can be seen as a positive aspect for PRO Import Tuners as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of PRO Import Tuners's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Proimporttuners.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Proimporttuners.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for PRO Import Tuners have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up PRO Import Tuners and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Proimporttuners.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- If you purchased a website from PRO Import Tuners that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
About PRO Import Tuners
One of the key factors that sets PRO Import Tuners apart from its competitors is its extensive selection of top-quality products. The website offers a wide range of performance parts, including exhaust systems, suspension components, turbochargers, and intake systems, among others. These products are sourced from leading manufacturers known for their exceptional craftsmanship and engineering expertise. By offering such a diverse range of options, PRO Import Tuners ensures that customers can find the perfect parts to suit their specific needs and preferences.
In addition to its comprehensive product range, PRO Import Tuners also prides itself on its exceptional customer service. The company's knowledgeable and experienced team is always ready to assist customers in finding the right parts for their vehicles. Whether it's providing expert advice or answering technical questions, the customer support team at PRO Import Tuners is dedicated to ensuring a smooth and satisfying shopping experience.
Furthermore, PRO Import Tuners understands the importance of affordability without compromising on quality. The website offers competitive pricing on all its products, making it an attractive option for budget-conscious car enthusiasts. Additionally, the company frequently offers promotions and discounts, allowing customers to save even more on their purchases.
Another notable aspect of PRO Import Tuners is its commitment to providing accurate and detailed product information. Each product listing on the website includes comprehensive specifications, detailed descriptions, and high-resolution images, enabling customers to make informed decisions about their purchases. This attention to detail ensures that customers receive the exact products they expect, eliminating any surprises or disappointments.
Moreover, PRO Import Tuners prioritizes the convenience of its customers by offering a user-friendly website interface. The website is designed to be intuitive and easy to navigate, allowing customers to quickly find the products they need. Additionally, the website features secure payment options and efficient shipping methods, ensuring that orders are processed and delivered promptly.
Overall, PRO Import Tuners is a trusted and reliable online retailer that caters to the needs of import car enthusiasts. With its extensive selection of high-quality products, exceptional customer service, competitive pricing, and user-friendly website, PRO Import Tuners has established itself as a leading destination for those looking to enhance the performance and aesthetics of their imports.
Overview of PRO Import Tuners complaint handling
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PRO Import Tuners Contacts
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PRO Import Tuners phone numbers+1 (888) 977-6886+1 (888) 977-6886Click up if you have successfully reached PRO Import Tuners by calling +1 (888) 977-6886 phone number 0 0 users reported that they have successfully reached PRO Import Tuners by calling +1 (888) 977-6886 phone number Click down if you have unsuccessfully reached PRO Import Tuners by calling +1 (888) 977-6886 phone number 0 0 users reported that they have UNsuccessfully reached PRO Import Tuners by calling +1 (888) 977-6886 phone number
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PRO Import Tuners address2175 Goodyear Ave Ste 104, Ventura, California, 93003-7761, United States
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PRO Import Tuners social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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