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CB Colleges and Universities PSI Services Psi didn’t provide me with my special accommodation that I got approved for from the board
PSI Services

PSI Services review: Psi didn’t provide me with my special accommodation that I got approved for from the board

M
Author of the review
10:39 pm EDT
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Hello, my name is Mahnoor Farooq. I got approved for special accommodation (disability) for my California Psychiatric Technician Licensing exam through the Board of Vocational Nursing & Psychiatric Technicians. When I went to take my exam on August 9th at the Psi riverside they didn’t provide me with my special accommodation the 2 extra hours that I got approved for. Before the exam I asked the asked one of the employe about my special accommodations and she said yes it’s showing in my file. But when I opened the exam it wasn’t showing the extra 2 hours and then I called the employee right away and he went and check and said there must be a mistake. I had to exit the exam with in 10 minutes, I didn’t took my exam and they told me to call the Psi customer service to file a complaint cuz my file is showing me prove of special accommodation. Then I went and call the Psi to file a complaint and it has been more than a month I been calling and calling but there hasn’t been a positive response. Every time I call them either they say it’s still in process or something else. This is so unfair to me I don’t know what to do at this point I have worked and studied really hard for this,it has really affected me mentally. I feel so discouraged i really need your help. Looking forward to your response.

Thank you!

PSI Services response
Sep 16, 2023 11:23 am EDT
PSI Services customer support contacts
Phone numbers

+1 (800) 367-1565

+44 176 325 7100

Address

611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

Website

www.psionline.com

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We're sorry to hear about the difficulties you've encountered with your special accommodation during your California Psychiatric Technician Licensing exam. To help you with this issue, I recommend that you send an email to CDcareweb@psionline.com. In your email, please provide the following information:

- Your full name.

- Your exam confirmation number.

- Your email address.

Details of the concern, including the date of the incident and the steps you've taken to address it.

We hope this helps, and I wish you the best of luck in resolving this matter and in your psychiatric technician licensing journey.
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This complaint has been resolved automatically due to user's inactivity.

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  1. PSI Services Contacts

  2. PSI Services phone numbers
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    United States
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    11%
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    APAC and EMEA
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    Olathe, KS
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    100%
    Confidence score
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    Switzerland
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  3. PSI Services emails
  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
  5. PSI Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
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PSI Services Category
PSI Services is ranked 49 among 269 companies in the Colleges and Universities category
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