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PSI Services review: Real estate salesperson exam - michigan

L
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4:52 pm EDT
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I have taken the test 3 times so far, and all three times, a very large majority of the questions were very poorly worded and not what we studied from any of the PSI study packs, or practice exams.

I've bought and used all of them from your psi website, receiving 90% of all the 565 practice questions you offer. Yes, I literally sat, at home, on my laptop for 4 hrs running through all 565 questions and received 90%.

Also, the added 10 questions that count neither for or against you, it is not fair to make us stress for more than is necessary. It's really quite a kick to the head. Not to mention I really feel they use them to force fail you, to make more money, as if it wasn't expensive or tricky enough.

On my last attempt at your testing center, I got 68%, missing a passing grade by 2 pts.. but when I do all the questions of your "practice tests" questions, passing with 90%, I know something fishy is going on.

Might I suggest, maybe use the actual the questions from your practice tests on the actual test, and remove the 10 very unnecessary questions?

Desired outcome: I'd like to have the extra 10 questions removed, a re-score, and refunds.

Aug 28, 2023 2:32 pm EDT
PSI Services customer support contacts
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611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

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We understand your frustration and concerns regarding the alignment between the practice questions and the actual exam. We apologize for any discrepancies you've encountered and appreciate your feedback on this matter.

Please send an email to CDcareweb@psionline.com with the requested information and details. We are committed to improving our services and ensuring a fair and accurate testing experience for all candidates. Your input is crucial in helping us achieve this goal, and we appreciate your patience and understanding.
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  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
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