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3.0 2 Complaints
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Public Mutual Complaints 2

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V
11:50 pm EDT

Public Mutual Inefficient service and loss of profit as promised

I have been waiting for my statements for years now. I supported the agent Baizah since she she was a colleague and promised me on return. Untill i checked with KWSP and saw i have been running on lost. N0 profit earned. I need a manager to speak to me and compensate my loss. And move my investment to a much profitable ones or return all my investment back to KWSP and return the commission the agent has earned out of mine for nothing.
I can be contacted at [protected]

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5:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Public Mutual cheating

Never ever trust the unit trust agent that never show you the prospectus, never brief you the risk factor, everything they manipulate cause you lose all you money just for their own benefit the agent fees. Those unethical agent must be kill.

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prb123456
US
Oct 12, 2018 2:23 am EDT

i lost too. For 40k for 5yrs i earn only 0.3% interest each year. Compare to staying in EPF will give me each year 5-6%. Thats 25-30% in total.. I lost almost 15K. Dont trust public mutual. Pls spread the news.

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yhf
US
May 17, 2017 5:21 am EDT

Agents only tells you what they want you to know, not everything you should know. If not wrong, if they should you graphically eg9% increase over a year vs fd 3% increase, actually, you get only 9%X2/3 or 6% increase as the funds are not working on weekends and public holidays. So they should not even compare graphically with Fds on the same graph as the working day base are differently and much less then epf give. You can check it out over a year using your total net asset value.

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Siti Zaharah Salleh
US
Sep 23, 2015 11:32 am EDT

I am 1 of unethical public mutual agent's victim..I end up losing my Epf divident for 2 consequtive years & also lost about 10% of my Epf's (account 1) fund. Reason for the loses is because of current economy weather . For me it's nonsense..The worst part is Epf could not do anything to.claim the withdrawn amount.

Is Public Mutual Legit?

Public Mutual earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Public Mutual stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Public Mutual's reputation as a trustworthy leader in their field. Customers can rely on Public Mutual's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Public Mutual. The company provides a physical address, 25 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Publicmutual.com.my has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Public Mutual and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Publicmutual.com.my regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Public Mutual.

However ComplaintsBoard has detected that:

  • Public Mutual protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Public Mutual. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Public Mutual complaint handling

Public Mutual reviews first appeared on Complaints Board on Feb 9, 2014. The latest review Inefficient service and loss of profit as promised was posted on Apr 4, 2020. The latest complaint cheating was resolved on Feb 09, 2014. Public Mutual has an average consumer rating of 3 stars from 2 reviews. Public Mutual has resolved 1 complaints.
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  3. Public Mutual emails
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    Menara Public Bank 2, № 78, Jalan Raja Chulan, Kuala Lumpur, 50200, Malaysia
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  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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