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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: junk products 10

C
Author of the review
6:23 am EST
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I ordered from pch earrings that were very cheap looking & fell apart when I tried to use them. I also ordered a guitar back in nov. as a x-mas present. I received 1 notice a couple of weeks later that said it was on back order. as of jan., I still have not received it!

I want pch to stop sending me their "fliers" and junk mail. their products are junk!

Publishers Clearing House / PCH.com customer support contacts
Address

101 Winners Circle, Port Washington, NY, 11050, US

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Hello. This is Chris Irving from the Consumer Affairs group at Publishers Clearing House. We were concenred to read of your unsatisfactory expericne with our company. We have been in business since 1953 and customer loyalty and satisfaction have been the key to our long term success. You may contact us directly, toll free, at 800 - 645 - 9242 and we will be happy to resolve any concern you have. Our policy is to remove anyone who asks from our mailing list at once. Any product that does not meet with satisfaction is backed by a full money back gurantee. We hope you will take advantage of the customer satisfaction policies we have in place.

Sincerely,

Chris Irving
Asst Vice President, Consumer Affairs
Publishers Clearing House
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
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J
J
JamesInMichigan
Belmont, US
Mar 27, 2010 11:37 pm EDT

I have bought items from Publishers Clearing House for a long time and been generally satisfied, but...

In PCH email campaigns they sell a myriad of items other than magazines. One of them is called "5 Heart Shaped Angel Blessing Stones" and they qualify this saying that it is polished acrylic. To a reasonable person you might assume that this is casting rosin. That was my assumption. NOPE, what I got when I ordered was el cheapo two piece plastic shells with a small plastic angel figurine inside, similar to the cheap gumball machine toys. They charge over $16 (with s&h) for these pieces of junk.

I tried to find a complaint form or address at PCH.com but thet have insulated themselves very well. Each time you think you have found a complaint form, it recycles you to another FAQ page. So I complain here.

Does anyone at PCH actually examine the junk they sell? These "Angel Blessing Stones" are nothing of the sort.

C
C
cebraroland
flowood, US
Apr 17, 2013 12:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Agree and never know how big the pr is til you receive it!

D
D
Dale's PCH problems
San Diego, US
Jul 28, 2014 8:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree that Publishers Clearing House sells Junk. I bought a Mickey Mouse watch from them, and soon after wearing it, the watch band started falling apart. I have had to super glue it 3 times. How many more times do I have to glue it. I also bought an Angel Light from them. The light did not work. They sent me a replacement. I tested it and it worked, but I haven't tried it since because I have very little faith in the product. I bought an Electric Razor which could be cleaned with water if necessary. Well, the razor only lasted a few months. The metal mesh over the cutting blades came apart and cut up my face. And, it doesn't charge properly any more. I recently bought a trio of flashlights from them. On the large flashlight, one of the springs that hold the batteries in fell off. I haven't tried the smallest flashlight yet. I have purchased other itmes which I am not happy with. The only item that I have been happy with are the duffle bags that I purchased. I doubt that I will puchase anything else from them. It's just throwing away money, and I don't have money to throw away when I'm trying to live on a small social security check.

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Reviewer17253
Nov 18, 2015 11:35 am EST

The towel set I ordered was way overpriced for the quality and the shipping was over board, as well. The towels were very thin and I had hopes that after washing and drying they might fluff up, but they looked worse.

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bayman50cal
US
Feb 13, 2016 6:33 pm EST

PCH sells items that stores will not sell. They are cheaply made items from China, and they know it. They should be ashamed of themselves for doing this but then again the only thing they care about is profit. Not to mention, way over priced.

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Janice piggott
US
Jan 02, 2017 1:53 pm EST

I have two items purchased fromPCH recently, staple gum that will not work and the other the Copperno stick Frying pan guaranteed not to scratch, that has scratched. I would like a full refund for the price of these two products. I purchased many Chrisrmas presents for. pCH this year. Sure recipients of gifts will not have problems with their gifts.
Totally not a satisfied customer now.

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Jim Martin
US
Jan 07, 2018 4:07 pm EST

The items I've looked at on PCH I usually research online and look for reviews and always can find a cheaper price. Most all items are very cheap "chinese" stuff. I bought a cast iron skillet to sear steaks before cooking. Skillet was fine but later I find the same thing at WM for a lot less and I wouldn't have had to pay an inflated shipping cost. There isn't anything I've seen at PCH you couldn't get cheaper at eBay, Amazon or Walmart.

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william p. grimm
US
Feb 03, 2018 10:44 am EST

the slots intended for credit cards and other cards are way too tight. i am unhappy with this product. i would like to return it. the customer id is [protected]. thank you, peyton grimm

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william p. grimm
US
Feb 03, 2018 10:48 am EST

UNABLE TO USE THE WALLET BECAUSE THE SLOTS ARE TOO TIGHT.

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william p. grimm
US
Feb 03, 2018 10:50 am EST

i would like to return the wallet for a full refund peyton grimm

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    101 Winners Circle, Port Washington, New York, 11050, United States
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Publishers Clearing House / PCH.com is ranked 19 among 198 companies in the Magazines and Newspapers category