Publishers Clearing House / PCH.com
Reviews and Complaints

I was contacted by a John White saying I won $95, 950, 000 and an E-Class Benz. The catch was wire $175 to some lady name Cornetta Benjamin at 523 Gordon Court Rock Hill, SC 29730. The Manager started asking me do I believe and God and I was going to have financial freedom. I don't have good feeling about this so I'm definitely not sending them the money. Be careful

This is on PCH website. How can this happen when the only numbers that should be in the drawing belong to participants?

Even though the Prize Patrol won’t be awarding the $7, 000 A Week For Life prize on April 30th, I am still SO excited because PCH will still be awarding a LIFE-CHANGING amount of money. That’s right, the Prize Patrol still gets to make dreams come true by awarding a Second Chance Prize of One Million Dollars on Thursday! YES, ONE MILLION DOLLARS! I just know that will change someone’s life forever!
So fans, tell me…who out there wants to win $1, 000, 000 on April 30th? If you won, would you SPEND IT or SAVE IT? Would you QUIT YOUR JOB or CONTINUE WORKING? Would you CRY OUT FOR JOY or BE SPEECHLESS? I have so many questions, so please comment below and let me know what YOU would do if you won One Million Dollars on Thursday!
Good luck everyone! I’ll be wishing on my lucky stars for all of you!
Danielle Lam

Customer ID: [protected]
RE: Non-order [protected]
I received an order, item # 549V05, snap caps set of 4. I did not order these items and do not even know what they are. I have not opened the sealed packages, and want return them, but not at my expense since I did not order the item. I've tried contacting PCH through their web site but it is virtually impossible to activate a dialogue with them.

PCH reported me as delinquent on several order accounts even though all accounts were settled within 2 months of the order dates. Some of these order accounts were started as partial payment accounts, but they would say they would accept 4 payment plans and turn around and send me notices for full payment due after I would send in one or two partial payments. This is absolutely ridiculous that they would do this . They refused to remove the delinquencies from my credit report even though all accounts were paid in full within 2 months of the order dates. I feel this is a misleading offer of a partial payment plan and that I settled over $200 dollars of accounts within a month of these second notice mailings. I asked 2 credit report agencies to intervene for me and ask for removal of these delinquency reports, so far there has been no response other than a confirmation that a request was received by e-mail. They will not resolve from a phone call only... has to be written on formal online question / response. I owe them nothing as of today's date. 0.00 balance on 2/09/15.

I faithfully check my email and try to keep up with all of PCHs game offers and sweepstakes events. That have this section called scratch cards. I've yet to seen this scratch card or use it because every time I'm done completing the lottery number cards and it goes to the scratch card page the page never loads. I feel at a disadvantage to winning if that's even possible...

I never ordered from PCH for magazines. I am getting bills from PCH for items I have bought, but I am getting billed for something I did not order and why would it be billed separate from the other items that I am PAYING ON TIME for? The bill does not even look like the example they use on their site to pay off via their website. I HOPE OTHER PEOPLE CATCH THIS LIKE I DID. I would of just paid it off, because I believe all my bills that I receive. Wow Didn't think I would be scammed, someone with no income and bad credit.

Lotto games show duplicate winning numbers for different games. For example, the 'million bucks' game had the exact winning numbers as a game for the after 5pm game. It was actually 3 separate games in the daytime lotto and 3 separate games in the twilight lotto with exact matching winning numbers. I registered a phone complaint with PCH however, the problem is not fixed. Also, PCH offers a "winning numbers" page to check your plays and it does not open every day so I can check k my numbers.
In addition, PCH does not have a web resolution tab or web page. I have to call every time there is a problem with their website! This is a poor way to conduct business and I am sure I am not the only PCH customer with this problem...

The only thing I'm guilty of is going into the "Publishers Clearing House" website. Naturally, I looked at many things they had for sale,

however, I "did not" place an order for anything. I was only browsing their merchandise.

Then, about 1 week later, I had ordered some things from HSN and I opened the boxes and found my HSN things but there was also

4 tea light candles with holders (made of tin), and 2 cheap looking blue towels (Walmart price probably 5.00 each. I thought these

were shipped to me from HSN, so I returned them to HSN (thought it was sent to me in error). About 3 weeks later, HSN returned

the goods to me stating this was not their merchandise.

Then, I started getting these bills (about every 3 weeks) from Publishers Clearing House about how I'd ordered and they had shipped

tea lights and towels and wanted me to pay them, to start with it was something like $42.00...now the price has increased to $46.41.

What a scam. I DID NOT place an order with them and never have. One time on their website is one too many! Do they really

think I'll pay for something I DID NOT Order? Reason for not returning: Don't think I should pay charges to return items I did not

order.

On may 12 &13 2014 PCH has cheated me out of my bonus chips. I have not had any previous problems so I hope this is some tech problem that can easily be fixed. I really like playing the games. I'd hate to think I'm being played like I've read on some of these other complaints. Thank You for your time and hopefully quick attention to resolve the problem.

Thank you
J.A.Jones

I've been recieving emails harassing me, Bill's for a dumb $12.00? Apparently for a subscription to sum magazine I noticed tellin me I ordered? I sent a email to their customer service PCH ~ as I had done so one time prior about same occurrence? I had that one cancelled not aware I ordered either one? I never recieved on magazine because I've already ordered, and recieve other magazines from other better offered (pricing lower) companies. I now recieved a collections notice, unwarranted, now threatening me from North Shore Agency, in which as soon as this complaint is done, I will be submitting complaints in to the Better Buisness Burea. I'm a Nurse, up standing tax payer. I never recieved one magazine from this sudposed order, I WILL NOT PAY FOR ANYTHING I DID NOT / NEVER - RECIEVED! I attemptted to call North Shore Agency's [protected] #, several times to attempt to discuss issues with customer service, no one ever answers? Not that I'm surprised, they give you two options, either touch # one, to pay, # 2 no pay, if you touch 2, they disconnect you immed.ly not offer to talk to customer service, lol ~ Nice buisness tatics?!?

On March 27th, 2014 I received a package by usps mail that I did not order, In the box there was 2 Deviled Egg trays in which I would ne
ver order in the first place. (I hate Deviled eggs) Or would I order the stupid p.o.s's for someone else. On top of that they have one listed for 11.96 and the other for 19.92 and they are the same frickin thing, WHAT THE HELL! So i am going to call them and let them know, i am NOT paying of postage for something that i did not order. Or i will go further and report them to the FCA.

I am filing a complaint because I received in my mail box a $25, 000 Lucky Seven scratch off from Publish Clearinghouse some time in Feb 2014. I scratched it off and was very excited that I won that amount. I have not received any correspondence and I believe this is a scam since I did my own research online and others have complained about this as well. For the first time since I became a online member through PCH, I received a package for another scratch off for $500. It is not the PO Box 81 Syosset, NY 11791. I have the documents, I just did not scan them. I just want my money that is all I want.

PCH has all these wonderful scratch games and what not. What use is there to collect thousands of tokens other than proof of wasted time. Nothing use full to gain. Issuing Tokens appear to be another form of payment that has absolute no value to participants.
Way to go proving another scam in care of PCH.

I did order from PCH. I ordered a dog pillow. Well within a week it split all the way down the seam and the pillow inside and all the stuffing fell out! Second I ordered a package of fuzzy socks. When I washed them by hand in cold water, they shrunk! Don't know what country made these items but they are a disaster! I'm so angry that they can forget getting money. I will not even pay to have them returned, not with my money. Shame on this company with so many followers to scam us with these third rate products. These items are cheaper in the store and easier to return. Sorry PCH, you dropped the ball on these products.

Since the addition of the "rolling discount dollar amount" on the One Million Dollars for life entry, the entry jams at this point, and I can go no farther to enter in this sweepstakes (even after refreshing). I cannot reach their technical department through their site, so I am hoping to bring this to their attention, so they can correct the issue, so I (and possibly others), can continue to enter this sweepstakes!
Thank you,
[protected]@aol.com

I wish to add to the list of comments about publishers clearing house games and prize drawings. They spam me with emails constantly. I try to go on the site a bit daily to play some of the games and such, but then after about two weeks or so, they started spamming me with almost threats. The one today was the worse. The email line was a statement of alert and they actually had a small graph comparing how long I was on last week compared to this week. This is barely hump day and not a full week. They said what is wrong that I am not ":searching": as much as last week. They actually made me feel like a child that failed to turn in their homework. And what is all this searching to win. They really can not explain it. I just played some of the lotto games and I never know what numbers are actually drawn as winning. They also rig them. On the lottos there are five cards that come off the spinner and go down to the bottom of the page. I should say five spaces. You are only given three spins so you never get to be able to fill up the cards to win a prize. Then they give these virtual diamonds to be used in later games in the casino area. The number of gems you get are the number of spins in the cassino game. There is all sorts of money prizes on the wheelwith these black wedges with a number on it that tells you how many moves your little game piece moves through the cassino room for advancing for prizes., but it is rigged to only stop on only on the numbers and never the money amounts. It is my understanding that all games have to have winners and winners must be listed. They may announce the prize drawing people, but they never announce who actually wins on those daily games or not. We are made to sift through page after page of spam with tricky questions where you think you are just getting coupons for free tide or coke or something, but you get spammed with emails from pch even more. I got them to stop sending to my home mail box and thought on line would be better since they are not banging on me to buy junk with all these stupid stamps to put on cards that don't stick and fall off and get lost. It is almost as bad online. I just am getting tired of the spam just to play something I am just wasting my time on when I can have real fun on pogo or gsn.

I play the slots, games, and lotto on PCH sweeps on-line almost everyday. Today [protected]) pch cheated me out of 500 tokens. Every token i won i saw and added up. At the end the total was not what i had won. I had 2, 100 tokens and it showed i had 1, 600. I am tired of pch scamming the people. If they are legit they need to make it right. To top that off during the casino game after all the diamond games, the scratch off card is always "you are not a winner" no matter how low the amount of money is. PCH needs to show some form of winning even if it is not much just to show they are legit, if they really are. Enough is enough. I have played pch sweeps by mail since 1989 and never even won $5 dollars. I at least want my darn TOKENS due me!

you need to make your scratch games on pch.com work properly. also need to remove the winner you have on the bottom, you show the same winner for two months. it okay to show them onces not for months. Need to shorten your ads they are too long its a computer not TV, and your animals ads suck I just don't care for them. Put those ads for the animal lovers but not me!

The form comes up daily to submit for the entry to Publishers Clearing House Contest for $1Million Dollars for life
but the last confirmations didn't go through which means that I filled out the form for nothing and it doesn't count. Today it happened several times. I got an email from PCH to tel lme that I didn' sign the daily document and enter it as I always do. Now I wonder how many did go through. PCH appears to be a reliable company, just needs a technical tune up.
Also I scored the highest on the Gold Rush slots, but once again, I could not log in to register my 25, 500 points for today.
As I was looking for a complaint email address, I noticed others are having the same problem. Perhaps PCH is having technical
difficulties, but after all these weeks that I loyally filled out the forms, I don't want to lose because it didn't register before I wrote this complaint. Appreciate your help. If it is a technical problem, they will know by my complaint.
I couldn't find Contests in your catagories, that is why I chose gambling games. Thought it is a gamble to enter a contest.
Many thanks for your assistance.
JP Lengel