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CB Telecommunications Radaris America Not honoring the removal of my private / personal information
Radaris America

Radaris America review: Not honoring the removal of my private / personal information

E
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2:37 pm EDT
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I have sent a 10 email requests directly to Radaris since 26-Aug-2023 with no resolution to remove my private information from their webiste. I have tried contacting them via phone with no success and left them multiple voicemails again with no response. I have tried contacting them via FB messenger on their company portal, again with no success. The online tools will not allow me to go in and delete the information on the website. I am not sure how to resolve this any further as I have exhausted all means to try to resolve this issue which is now approaching 1 month. As a person who had to deal with identity theft in the past, I have real concern for my security and privacy. I've done everything I could to make it very easy for the company to remove my information by taking a screenshot of the URL, and clearly highlighting the information that pertains to me to be removed. I cannot do anything more to help this company to help me. The amount of effort and frustration on my end is too much and to see no results from something this serious is concerning and has reached a point of unethical behavior from a company to disregard my sincere request. Again, the normal way to remove items has not worked and there is no way to remove it through their methods so I am asking that they take this matter seriously and remove my private information.

Desired outcome: Remove all my private information which I have sent them a screenshot to clearly indicate what information belongs to me that I would like removed from their site.

Mar 13, 2024 1:25 pm EDT
Radaris America customer support contacts
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Address

831 Beacon St., № 129, Newton Center, MA, 02459, US

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Hi El Maya,

I truly apologize for the inconvenience you experienced during the removal process, when you tried to remove items with our removal tool, and it did not work in your case.

We will be happy to help you remove your information from Radaris.

Please email us directly at removals@radaris.com, so we can assist with your request.

We will need to know the specific information you would like removed and the URL of the page where this information appears.

Best regards,

Radaris customer service

https://radaris.com/
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This complaint has been resolved automatically due to user's inactivity.

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  1. Radaris America Contacts

  2. Radaris America phone numbers
    +1 (855) 723-2747
    +1 (855) 723-2747
    Click up if you have successfully reached Radaris America by calling +1 (855) 723-2747 phone number 0 0 users reported that they have successfully reached Radaris America by calling +1 (855) 723-2747 phone number Click down if you have unsuccessfully reached Radaris America by calling +1 (855) 723-2747 phone number 0 0 users reported that they have UNsuccessfully reached Radaris America by calling +1 (855) 723-2747 phone number
  3. Radaris America emails
  4. Radaris America address
    831 Beacon St., № 129, Newton Center, Massachusetts, 02459, United States
  5. Radaris America social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Radaris America Category
Radaris America is ranked 30 among 346 companies in the Telecommunications category