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RaiseGame / JTunes Media Customer Service Phone, Email, Contacts

RaiseGame / JTunes Media
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2.3 6 Complaints
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RaiseGame / JTunes Media Complaints 6

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I
7:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RaiseGame / JTunes Media EUR 54.95

I am Ridwan Ibrahim from kontagora Niger state NIGERIA
I have been charged £54.95 today without my conscience and now I'm in deep trouble because I don't even own the money it was transfered to my account by a customer
The same have happened on 16/03/2020 £2.95 and I don't know how it happened pls help
I'm pleading to this company to pls reverse my money pls.

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J
5:18 pm EST

RaiseGame / JTunes Media unwanted membership or purchase

Never ordered your product. Cancel my membership please. I want no more charges to my account. Cancel and unsubscribe me . I'm not sure what the charges are.for, but I want to end whatever it is now . You can keep whatever.$ You have gotten but I do not and will not pay for your service anymore. If you need to contact !e you may email me with concerns

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J
2:48 pm EDT
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RaiseGame / JTunes Media for a game on my phone that was free

They charged my card 39.95 for a game the was free to download and didn't not send me any notification that my card will be charged or that I was purchasing a game at all there was no price shown for the game which it should have shown but instead it said the game was free I never had this problem until now when I called my card bank they gave me a number with the place that charged me and when I called it was the wrong number and I haven't been able to get any accurate contact information for raise game to contact them and have them put the money back on my card this aurtherization was without my knowledge and I would like to be refunded the 39.95 that was taking off my card because this is bogus and fraudulent activity

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Is RaiseGame / JTunes Media Legit?

RaiseGame / JTunes Media earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding RaiseGame / JTunes Media.

Our conclusion: ComplaintsBoard's comprehensive research indicates that RaiseGame / JTunes Media is highly unreliable and may be operating as a scam. We advise against dealing with RaiseGame / JTunes Media to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

RaiseGame / JTunes Media protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have detected that RaiseGame / JTunes Media, may be offering movies for download. This could potentially indicate that the website is engaging in piracy, which is illegal and could harm the entertainment industry. It is important to exercise caution and verify the legitimacy of the website before downloading any content to avoid potential legal consequences or malware.

We found that RaiseGame / JTunes Media may be offering games for download. It's important to be cautious when downloading games from any website, as it could potentially be a sign of piracy, which is illegal and could harm the gaming industry. It's crucial to verify the legitimacy of the website before downloading any content to avoid potential legal consequences or malware.

We conducted a search on social media and found several negative reviews related to RaiseGame / JTunes Media. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Our analysis of RaiseGame / JTunes Media's website indicates that there are elements on the site that are commonly found on scam sites. It is important to be cautious and conduct thorough research before providing any personal information or making any payments on the website.

Raisegame.com may be a potential scam or fraudulent website. It's important to take caution, red flags such as unsolicited emails or messages, requests for personal or financial information, unrealistic promises or guarantees, and poor website design or functionality.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for RaiseGame / JTunes Media. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Raisegame.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
C
6:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RaiseGame / JTunes Media charged my credit card — never heard of this company!

Checking our banking info online and I noticed a charge on our credit card for $39.95 on 23Dec2013. I asked my husband if he had ordered anything and he was as shocked as I was. We don't play online games and while we have a credit card, it isn't used except in emergencies.
I checked RAISEGAME.com for information on their "products" and then went through our computers internet history, cookies and programs. NO sign of anything in regards to this company. Then I called RAISEGAME.com and attempted to talk with its "Friendly 24/7 Call Center" where I was treated very rudely. The operator would not allow me to speak, accused us of signing up for their product and told us they weren't obligated to offer a refund.
Once again, I pressed for a refund and she said they would refund the charges. I believe she said it only to appease me.

I highly recommend contacting your bank as I believe that RAISEGAME.com has unethical business practices and are charging unsuspecting individuals credit cards without their knowledge. I believe our information was gained without us even being aware, as neither my husband or I have not entered any of our credit card information.

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davidmartinez
US
Jan 05, 2019 3:34 pm EST

A mi madre le han hecho lo mismo con varios cargos en la targeta aqui en España de raisegame.com 15, 95 euros esto huele a estafa

ComplaintsBoard
O
10:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RaiseGame / JTunes Media scam

Ordered game didnt work, requested refund and was charged for the free trial requested refund. For donation I did not make and was told no refund...
Watch out for these guys

Read full review of RaiseGame / JTunes Media and 5 comments
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I
Is It Scam?
US
Apr 22, 2021 3:07 pm EDT

I just received my credit card statement and have a $39.95 charge on my card, but have never heard of this company and never order music, movies or games on line...and none delivered. Spoke with a representative who said I signed up on April 5th for free trial, but no recall and I am the only one on this credit card. I could not get an asnwer or response to what I was supposed to have ordered and received on line, but I do not play games on line except for WORDCAPE and Solitaire. Both have always been free and never asked for credit card info, but can't understand how they would have my card info if I didn't give it to them? Truly bewildered and feel I was scammed...

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Reinepro Support
New York, New York, US
Apr 27, 2021 4:46 pm EDT

Hi,

We do apologize for any inconvenience caused. In order to further assist kindly email us at support@raisegame.com so that we may further assist.

Kind regards,
Raisegame Support

A
A
Alicia Rosa DUVA
Ciudad de buenos Aires, AR
Nov 09, 2020 10:17 am EST

Necesito la cancelación inmediata del servicio, que nunca contraté, y que me están cobrando desde hace varios meses4, 50 dólares por mes.El mes anterior.(septiembre de 2020 ) ante MASTERCARD hice DESCONOCIMIENTO de compra.y me llega la misma cantidad a pagar en octubre.
Todas las transacciones están hechas sin mi consentimiento

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Dushyant Singh
US
Jan 10, 2017 9:58 pm EST

Sir
I need to deregister my card form raisegmae.com as without any cause about Rs1000/- are deducted in different transactions without consent.

V
V
Voice in wilderness
GB
Oct 11, 2013 7:09 am EDT

I was also taken in by this company. I stupidly gave card details as they promised not to make charges until purchases were made and needed card for address confirmation. I cancelled ASAP due to a gut instinct and they made unauthorised charges from my account. Initially stating they would only take 99p have taken much more. Am contacting bank to cancel card and report fraudelent transactions from this CON-company! Do not give card details or make purchases from RAISE Game they are con artists and should be reported for fraud!

ComplaintsBoard
K
1:21 pm EDT

RaiseGame / JTunes Media deceptive tactics

I have never subscribed to any programs provided by RaiseGame.com. They called me and claimed that I have received an e-mail (which I actually didn’t receive). They know all my personal details including address and bank account information. I don’t need their services at all. Please stop using your deceptive tactics!

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hs2802
US
Dec 22, 2018 12:34 am EST

SSC MTS Application Form 2019 will be released in December 2018. Earlier, the application form was scheduled to be released on November 3, 2018 and the last date to apply was December 3. However, the application process has been delayed till further notice. For more details click on the link below-
https://sarkarijob.ind.in/ssc-mts-application-form/

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Carolyn Copland
US
Dec 21, 2018 11:40 pm EST

Yes, Raisegame.com have charged my credit card $123.20, completely unauthorised. The bank doubted that I would be reimbursed. I have had to shut down my credit card.

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Jay Krout
US
Nov 04, 2018 5:10 pm EST

I just discovered 2 purchases from risegame I never ordered! I've had.no luck calling their number it won't let me talk to a human when I call. Ive.got.to file a claim with my bank to get.my $ back. I don't know how they.started.billing.or.how long ago, but its.difficult to cancel my account, .that I Never authorized

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Overview of RaiseGame / JTunes Media complaint handling

RaiseGame / JTunes Media reviews first appeared on Complaints Board on Jul 2, 2012. The latest review EUR 54.95 was posted on Mar 26, 2020. The latest complaint charged my credit card — never heard of this company! was resolved on Jan 02, 2014. RaiseGame / JTunes Media has an average consumer rating of 2 stars from 6 reviews. RaiseGame / JTunes Media has resolved 2 complaints.
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  1. RaiseGame / JTunes Media Contacts

  2. RaiseGame / JTunes Media phone numbers
    800 014 8774
    800 014 8774
    Click up if you have successfully reached RaiseGame / JTunes Media by calling 800 014 8774 phone number 1 1 users reported that they have successfully reached RaiseGame / JTunes Media by calling 800 014 8774 phone number Click down if you have unsuccessfully reached RaiseGame / JTunes Media by calling 800 014 8774 phone number 1 1 users reported that they have UNsuccessfully reached RaiseGame / JTunes Media by calling 800 014 8774 phone number
    USA and Canada
    +1 (302) 824-0109
    +1 (302) 824-0109
    Click up if you have successfully reached RaiseGame / JTunes Media by calling +1 (302) 824-0109 phone number 0 0 users reported that they have successfully reached RaiseGame / JTunes Media by calling +1 (302) 824-0109 phone number Click down if you have unsuccessfully reached RaiseGame / JTunes Media by calling +1 (302) 824-0109 phone number 0 0 users reported that they have UNsuccessfully reached RaiseGame / JTunes Media by calling +1 (302) 824-0109 phone number
    International
  3. RaiseGame / JTunes Media emails
  4. RaiseGame / JTunes Media address
    72 High Street, Haslemere, England, Surrey, GU272LA, United Kingdom
  5. RaiseGame / JTunes Media social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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