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RankScanner Complaints 3

ComplaintsBoard
B
5:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

RankScanner SEO Ranking Reports

Rankscanner has only one way to contact them and I have never received a reply from them. We are not getting any invoices from rankscanner which we need for our accounts but no invoices have been sent or provided. In addition, the product is ok, but you cannot choose when the report runs or dowload the results.

As a result I cannot recommend them unless these very basic issues are resolved and are planning to cancel our subscription.

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ComplaintsBoard
J
9:40 pm EDT
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RankScanner keyword tracker

I signed up for a 30 day trial of the bronze plan (card details was needed). later that day I clicked on the link to go to the next plan(to get more keywords) there was no i etc. It just instantly upgraded me to that plan.
OK whats the problem?
I didn't authorise any payments, I only signed up for a trial.
But I noticed 2 charges on my card over the weekend. They have now resolved to showing both plans were instantly charged to the card. Note there is no receipt or invoice supplied via email or your website account area, just the charges showing up. Nor is there a support link anywhere on the site. there is a contact us link that I used to email them. from which I have received no response so far.
I'm not happy and think I will have to change my Credit card, as I see someone is saying they keep getting billed even thou they have removed there CC details and account.

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D
6:33 am EST
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RankScanner They are billing me each month

I have subscribed with rankscanner.com. and was not happy with the report. Cause I have removed my subscription and credit card detail from this stupid website. But they are billing me each month as I have already removed the credit card . The website is not containing a support link

I have blocked my credit card . But I am suggesting you guys please don't subscribe from rankscanner.com.

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Is RankScanner Legit?

RankScanner earns a trustworthiness rating of 70%

Generally safe, but check closely before sharing details.

Our conclusion: RankScanner's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of RankScanner's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Rankscanner.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Rankscanner.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rankscanner.com may offer a niche product or service that is only of interest to a smaller audience.
  • RankScanner protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of RankScanner complaint handling

RankScanner reviews first appeared on Complaints Board on Feb 15, 2016. The latest review SEO Ranking Reports was posted on May 4, 2017. RankScanner has an average consumer rating of 1 stars from 3 reviews. RankScanner has resolved 0 complaints.
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  1. RankScanner Contacts

  2. RankScanner phone numbers
    +45 71 99 09 25
    +45 71 99 09 25
    Click up if you have successfully reached RankScanner by calling +45 71 99 09 25 phone number 0 0 users reported that they have successfully reached RankScanner by calling +45 71 99 09 25 phone number Click down if you have unsuccessfully reached RankScanner by calling +45 71 99 09 25 phone number 0 0 users reported that they have UNsuccessfully reached RankScanner by calling +45 71 99 09 25 phone number
    Customer Service
  3. RankScanner address
    Nørre Allé 22, Aarhus, 8000, Denmark
  4. RankScanner social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
RankScanner Category
RankScanner is ranked 93 among 104 companies in the Credit Cards category

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