Rawson Property Group / Rawson Residential Franchises
Reviews and Complaints

I spoke to Rawson top management. I believe 69 Overberg was sold as a fraudulent transaction. The agent I blame is Bertie Lombard. The problrm is that they claim 69 Overberg was sold on auction to a Mr F W Norton on 13 October 2017. This it seems must be a fraudulent statement. To EAAB they also gave misleading information claiming in one e-mail that it is information supplied by attorneys, while in another e-mail they claim it is information by the seller. I trust to receive faadback from Rawson Head Office.

I choose to remain anonymous and won't mention any names, but we have been renting through Rawson properties in George, Western Cape for over a year now and from day one our agent has had a disgustingly rude attitude towards us for no reason.
Isn't the whole purpose of being an agent to be liked by your tenants instead of them being scared to phone her to adress an issue?
She should know how basic customer service works. Never again will I use Rawson properties in George due to ONE rude agent.

Sales partner from Rawson westville by the name of Charity Shezi is giving me the run around since last week, i made an application for a flat to rent and everything was approved, made all payments only to find out that they have given the place to someone else, was then promised another place asap, i've been waiting till now with no place to live and 39 weeks pregnant, i've asked for money back so i can try somewhere else but still have not received it

I have moved out from 1of there rental houses after they wanted to put my rent up with 2000 rand! 20%
Now after 3 months they are calling !e for an outstanding water and lights account! Of which I must say they ensured me that all outstanding amounts have been deducted from my rent!

On the check list when I moved in there were a large amount of dirt which I was now charged for!

We were dealing with an agent from Rawson Mosselbay/Dana bay area. We were planning on driving back from Langebaan to Johannesburg and she send me a text that she had a place available for us. I informed her we actually driving back, but send us the link and we will check, the photo's were misleading and the house were filthy. She made us drive 6hours with 2 small children, knowing that NO person will stay in that place. We were supposed to drive 16hours, but she caused us to drive 22hours! Is this how RAWSON train their people to be unethical and so desperate to make an extra buck? She cost us a lot of money and petrol and when I confrunted her, the only thing she was able to say - sorry for the disappointment!

Ek het n eenheid van Rawson te Secunda gehuur Ek het toe ek in getrek het vir die agent gewys dat die mat in die eenheid nie skoon was nie sy het gese sy is bewus daarvan en ek hoef nie te worry hulle sal nie my deposit terug hou as ek die dag trek nie want sy is. bewus van die mat, nadat ek uit is stuur hulle vir my n rekening van R600 vir skoon maak van mat wat het geword van jy moet die eenheid los soos jy dit gekry het. My cell number is [protected] my naam Wynand Fourie

Let me start off by saying the agency is by far the most unprofessional company I have ever dealt with. We moved into our complex without being notified that our pets had to be sterilized. We were never issued the complex rules until it was requested by us.It was by chance the body corporate found out that our pets were not sterilized after laying a formal complaint about our neighbours abusing our dogs. We were then summoned to have our pets sterilized, we explained that we were about to get married and could do this in the new year. They refused and insisted that we pay a R50.00 a day penalty fee until we had our pets sterilized ( we never received the penalty schedule either). We then requested with Rawson if it would be possible to shorten our lease, they agreed to this without penalties. We left the unit in perfect condition and was still complimented by the agent on the exit inspection. We just received our deposit back, with no statement explaining why they short paid our deposit by nearly R7000. I would never ever recommend Rawson to anyone as I find they are underhanded and just pass the buck even though it was there fault for not disclosing valuable information