Real Property Management Express’s earns a 2.6-star rating from 5 reviews, showing that the majority of tenants and property owners are somewhat satisfied with property management services.
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Michael N did a grate job, was timely and friendly with us
Michael N did a grate job, was timely and friendly with us. Thanks!
I've been renting from Real Property Management Express for more than 2 years at 2 different places they handle, and the staff has always been
I've been renting from Real Property Management Express for more than 2 years at 2 different places they handle, and the staff has always been super helpful and friendly. They're fast at responding to maintenance requests and always have a great attitude and willingness to assist. They really care about their properties and always keep the lawn and community areas clean and well-kept.
The rental experience with Real Property Management Express was the absolute worst
The rental experience with Real Property Management Express was the absolute worst. This so-called "management" group always tries to blame others instead of taking responsibility themselves. Their move out process is a total scam. According to their rules, even if you provide them with a receipt from a professional carpet cleaner, they will still charge you for carpet cleaning because they can't decide if it meets their standards. But they still insist that you must get it professionally cleaned. They will also charge you for property cleaning, even if you cleaned it thoroughly. While we were living there, the homeowner decided to sell the property. RPM took forever to communicate with us, leaving us very little time to find a new place. They also delayed informing the property owner about our move-out date, which caused a delay in the owner's sale. The buyers were planning to replace the carpet with hardwood before moving in. At first, RPM wanted us to pay for carpet cleaning. It took countless phone calls and escalating the issue before they finally understood that it was an unnecessary charge. That was the only thing they were willing to negotiate on, but only after a ridiculous amount of back and forth. This company doesn't care about their tenants or their property management customers; they only care about making money. I would gladly pay more just to avoid them.
This company manages*** apartments
This company manages*** apartments. I'd give this place a zero if it were possible.
Positives: The remodeled apartments do look nice on the inside.
Negatives: MANAGEMENT. We called and had a lease signed to move in July 1st, 2 months in advance. The week before, I called to make sure everything was still okay for us to move in, they said yes. On July 1st, I got a voicemail asking if we could move in on the 5th instead because they weren't ready. No, we moved halfway across the country and had already scheduled the POD. So my husband gets the keys at 4pm even though we had been told noon and asked which one is for the garage. Jack told him he would get it to him later...Later never came! We had to go to the office and show them on the lease where we got a garage and their response was we don't have one. This was the first time they broke the lease. There was a hole in the ceiling of one of the bedrooms for 15 days, and maintenance men would walk in without knocking, the second time breaking the lease. We have also found cigarette buds in the hallways and laundry rooms, breaking the lease once again. When we asked them to address this, Zoe said it's the construction workers and their contract is up soon. I found this infuriating because I'm a stay at home mom, I've seen those workers go outside for a smoke break, never in the laundry room. There have been many other wrongs, there's just too many to list here. We have asked numerous times for them to fix things or to let us out of our lease and they just blame each other. Zoe blames Jack and vice versa without getting anything done.
Real Property Management Express Complaints 1
My apartment was broken into on 8/29 while I was in the building and only gone for one minute
My apartment was broken into on 8/29 while I was in the building and only gone for one minute. Since then management hasn't reached out to me, they've ignored multiple requests. I requested they replace the locks on my patio door multiple times which they still haven't done almost a month later. My mailbox keys were stolen during the theft, and they haven't replaced the lock. I've contacted them four times about this issue, and I haven't received mail for a month. There've been four break-ins in the building in the last month and they haven't done anything to increase security. They haven't been notifying residents of crime, and actively denied what happened to me to other residents who asked. I don't feel safe here anymore and they're trying to make me buy out my lease to leave. All I want is to be able to move somewhere safe as I can't afford three months rent to buy out.
Is Real Property Management Express Legit?
Real Property Management Express earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Real Property Management Express. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Real Property Management Express has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Expressrpm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Expressrpm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Real Property Management Express, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Real Property Management Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Real Property Management Express has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have identified high risk financial services or content on Real Property Management Express's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
About Real Property Management Express
One of the key strengths of Real Property Management Express is their extensive experience in managing residential properties. Whether you own a single-family home, a multi-unit complex, or even a condominium, their team of experts has the knowledge and expertise to effectively handle all aspects of property management. From marketing and tenant screening to rent collection and maintenance, they ensure that your property is well-maintained and profitable.
Real Property Management Express understands the importance of finding reliable and responsible tenants for your property. Through their comprehensive tenant screening process, they thoroughly evaluate potential tenants, including credit checks, background checks, and employment verification. This meticulous approach helps to minimize the risk of problematic tenants and ensures that your property is occupied by individuals who will treat it with respect.
In addition to tenant screening, Real Property Management Express also takes care of rent collection and financial management. They handle all aspects of rent collection, ensuring that you receive your rental income on time. They also provide detailed financial reports, allowing you to easily track your property's performance and make informed decisions about your investment.
Maintenance and repairs are another area where Real Property Management Express excels. They have a network of trusted contractors and vendors who are available to address any maintenance issues promptly. This ensures that your property remains in excellent condition, minimizing potential problems and maximizing its value.
Real Property Management Express also understands the importance of effective marketing to attract quality tenants. They utilize a variety of marketing channels, including online listings, signage, and local advertising, to ensure maximum exposure for your property. Their team of marketing professionals knows how to highlight the unique features and benefits of your property, attracting the right tenants and minimizing vacancies.
Furthermore, Real Property Management Express provides exceptional customer service to both property owners and tenants. Their team is responsive, professional, and dedicated to addressing any concerns or issues promptly. They strive to create a positive and mutually beneficial relationship between property owners and tenants, ensuring a smooth and hassle-free rental experience for all parties involved.
In conclusion, Real Property Management Express is a highly reputable and reliable property management company that offers a comprehensive range of services to property owners. With their extensive experience, attention to detail, and commitment to excellence, they provide peace of mind and maximize the value of your investment property. Whether you are a property owner looking for professional management services or a tenant seeking a quality rental property, Real Property Management Express is a trusted partner that you can rely on.
Overview of Real Property Management Express complaint handling
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Real Property Management Express Contacts
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Real Property Management Express phone numbers+1 (605) 274-7373+1 (605) 274-7373Click up if you have successfully reached Real Property Management Express by calling +1 (605) 274-7373 phone number 0 0 users reported that they have successfully reached Real Property Management Express by calling +1 (605) 274-7373 phone number Click down if you have unsuccessfully reached Real Property Management Express by calling +1 (605) 274-7373 phone number 0 0 users reported that they have UNsuccessfully reached Real Property Management Express by calling +1 (605) 274-7373 phone number
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Real Property Management Express emailsjosh@expressrpm.com98%Confidence score: 98%support@expressrpm.com97%Confidence score: 97%Support
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Real Property Management Express address4700 E 61st St, Sioux Falls, South Dakota, 57108-5212, United States
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Real Property Management Express social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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