Menu
For Business Write a review File a complaint
Real Time Resolutions Customer Service Phone, Email, Contacts

Real Time Resolutions
Reviews and Complaints

www.realtimeresolutions.com

Learn how the rating is calculated

1.0 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Real Time Resolutions Complaints 3

ComplaintsBoard
D
11:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Real Time Resolutions 2nd mortgage

This account was paid on June eighth, 2021 in full the amount was 42,000 and 400 but we ended up getting charged total of 124,000 which is not correct this account. They started off with a mortgage company that went out of business then another mortgage company took it over and then it ended up going to Ocwen when I called aqua to find out what the total payoff was they did not have records of no account now PPH mortgage sent me a letter with the account number and information stating it was 42,400 and went to real-time resolution which we were aware of real time resolution would not work with us on settling this for the 42,400 instead they charge us 85,000 as the interest so we paid a total of $124,000. This 42,400 Goes Way back from 2006 and we do not understand why we are getting charged for a second loan that we never took out it was a loan that was on top of our first mortgage from the first buyer we are ready to get an attorney to settle this in court either with real time resolution or Ocwen DBA/PPH we need some resolutions we need to hear some from somebody and just needs to be corrected I have submitted a complaint to Better Business Bureau and real time and solutions and I submit a complaint to real-time resolutions for a loss mitigation if I don’t hear from any one of you in return we will take this to court from either real time resolutions or Ocwen which is now DBA / PPH please contact us to see if we can settle this out of court.

Desired outcome: That they would not do this to other people anymore. We’re looking for a lawyer for outcome to get half or some of the interest back which is not fair what they took.

Read full review of Real Time Resolutions
Hide full review
ComplaintsBoard
W
7:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Real Time Resolutions Violation of federal bankruptcy laws and fair credit reporting act

RTS does not follow Federal Bankruptcy guidelines nor the Fair Credit Reporting Act. I filed Chapter 7 bankruptcy a couple years back, there was an account for 3, 789.00 included. suddenly last year this account shows up under RTS on my credit. I disputed it and contacted RTS. The rep apologized profusely, that she did see where it was in bankruptcy, even verified my Attorney's name and contact info. Also stated that it looked like the open date was changed a COUPLE of times and then was reopened ! She said she would correct it. When I checked my credit report again, it showed the account as included in bankruptcy but still open. I called them back again they apologized, and said basically the same thing as the previous rep, and they would correct it, they did not. I have disputed with Credit Bureaus and RTS. I have disputed again, and again. they correct it then report it again. This last time, I received notification it would be removed, when I checked it was removed Sept 15 2016 and the REOPENED Sept 15 2016, as in COLLECTIONS. not included in Bankruptcy. I disputed it AGAIN, and contacted RTS again, they said they say they see an open date but not where they ever included it in bankruptcy, that this account was opened after my bankruptcy, (how do you know when I filed, if you do not see it ever being included in bankrupty) And they said they did they have my attorney contact information. The reps before were the ones who told ME, my attorney contact info. Funny how they said it was opened AFTER my filing, when they said they never saw it included in my bankruptcy, and they no longer have my attorney contact info when TWO of their reps before, told it to me without me even having to ask them. I faxed a copy of my credit report over to them for the PROOF of it being reported by THEM in bankruptcy. Seems this company keeps getting away with this, I contacted my bankruptcy lawyer, to file suit, as well as BBB. I had AAA credit before, a death in the family, and I am battling like hell to recover, this company has chose the wrong girl to play their scamming games with.

Read full review of Real Time Resolutions
Hide full review
ComplaintsBoard
L
6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RTR is demanding $40K on the 2nd note they bought from Countrywide. They are in a unsecured nonrecourse position if the home is foreclosed on and they are demanding more money preventing the sale. If they prevent this sale the home gets foreclosed on and they get nothing and have no recourse. They are not smart and making a bad decision due to lack of...

Read full review of Real Time Resolutions and 4 comments

Is Real Time Resolutions Legit?

Real Time Resolutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Real Time Resolutions to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Real Time Resolutions is known for their high standards and safety. If you're thinking about dealing with Real Time Resolutions, it's wise to check how they handle complaints.

The age of Real Time Resolutions's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Realtimeresolutions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Realtimeresolutions.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The realtimeresolutions.com may offer a niche product or service that is only of interest to a smaller audience.
  • Real Time Resolutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Real Time Resolutions Reviews 0

Looks like Real Time Resolutions has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Real Time Resolutions, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Real Time Resolutions complaint handling

Real Time Resolutions reviews first appeared on Complaints Board on Sep 21, 2009. The latest review 2nd mortgage was posted on Jun 25, 2022. Real Time Resolutions has an average consumer rating of 1 stars from 3 reviews. Real Time Resolutions has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Real Time Resolutions Contacts

  2. Real Time Resolutions phone numbers
    +1 (877) 469-7325
    +1 (877) 469-7325
    Click up if you have successfully reached Real Time Resolutions by calling +1 (877) 469-7325 phone number 0 0 users reported that they have successfully reached Real Time Resolutions by calling +1 (877) 469-7325 phone number Click down if you have unsuccessfully reached Real Time Resolutions by calling +1 (877) 469-7325 phone number 0 0 users reported that they have UNsuccessfully reached Real Time Resolutions by calling +1 (877) 469-7325 phone number
    +1 (877) 535-7970
    +1 (877) 535-7970
    Click up if you have successfully reached Real Time Resolutions by calling +1 (877) 535-7970 phone number 0 0 users reported that they have successfully reached Real Time Resolutions by calling +1 (877) 535-7970 phone number Click down if you have unsuccessfully reached Real Time Resolutions by calling +1 (877) 535-7970 phone number 0 0 users reported that they have UNsuccessfully reached Real Time Resolutions by calling +1 (877) 535-7970 phone number
    +1 (877) 599-7334
    +1 (877) 599-7334
    Click up if you have successfully reached Real Time Resolutions by calling +1 (877) 599-7334 phone number 0 0 users reported that they have successfully reached Real Time Resolutions by calling +1 (877) 599-7334 phone number Click down if you have unsuccessfully reached Real Time Resolutions by calling +1 (877) 599-7334 phone number 0 0 users reported that they have UNsuccessfully reached Real Time Resolutions by calling +1 (877) 599-7334 phone number
    More phone numbers
  3. Real Time Resolutions address
    1349 Empire Central Dr., Ste 150, Dallas, Texas, 75247-4029, United States
  4. Real Time Resolutions social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.