Red Roof Inn’s earns a 1.2-star rating from 513 reviews, showing that the majority of guests are dissatisfied with their stay.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Reluctant to return my driver's license to me.
September 14 stayed the night at Red roof inn airport road, Jacksonville FL. September 18 contacted motel to check if I had left my license at the front desk. Asked to have it sent to me. Approximately one week later, contacted the motel to check on status of my license and was told the mailman hadn't picked it up yet. October 9, called the motel and wa...
Read full review of Red Roof Inn and 2 commentsThe front desk receptionist
esterday, a group of individuals experiencing financial hardship had the opportunity to stay at the Red Roof Inn, which provided them with a brief respite from their challenging circumstances. This gesture, orchestrated by a local charitable organization, aimed to provide a safe and comfortable haven for those facing economic adversity. As the day...
Read full review of Red Roof InnWrongfully fired for no reason embrased
She called me into office and said did my guy friend spend the night in my room I said yes it was Saturday night he came over and we stayed together I'm a 52 year old woman I can have company u know she said he has conterfited money before I said not w me he has not been around me doing it and what she was referring to was 20 years before I meet him and she...
Read full review of Red Roof InnRip Off
On 09/15/2023 My rate for this place is a 4 The only reason why i rate it a 4 is because when we first arrived at 11:30 pm the gentleman at the the front desk was very rude and unprofessional. To start we had to inspect two room in which both of them had a foul smell and burn holes on the entire bed sets. Finally the third room, after the guy told us if we...
Read full review of Red Roof InnMy auto was damaged in their parking lot
I stayed here for nearly a month, Red Roof Inn 3125 N. Kentwood Ave., Springfield Mo 65803
manager saw the damage and didn't help me file the claim
I am out about $250 for full replacement of wind shield
red roof corp has not responded to 2 emails
damage occurred night of 8.21.23 discovered 8.22
in the center of windshield about 6" round, maybe a
large rock did it
I believe it was a guest staying at the hotel, but have no proof
hotel says it has no outside cameras.
I have no way to upload a photo of the damage ,my computer does not have a sim card slot
I have receipts from hotel
Desired outcome: REFUND FOR FULL COST OF REPLACMENT OF WINDSHIELD
Defoliation of character
Saturday September 2, 2023 at 6:00pm. I was wrongly kicked out of my hotel room with a baby due to neighbors being around my room. The manager (Brittany smith) is very rude and wouldn’t listen to me. She let her employee (Linda Howlington) laugh about it and said I been trying to get them kicked out since they first stayed here also her husband Justin...
Read full review of Red Roof InnNot pet friendly
I went to get a room for one adult and two small dogs on Monday Aug 14, 2023 about 5pm. I was told they do not accept pets. I show dogs and everyone stays at Red Roof Inn. This was the Red Roof Inn, 721 East Market St, Leesburg VA I then had to drive 35 miles out of my way to get a room with my babies. The road I had to drive was long and full of traffic...
Read full review of Red Roof InnRed roof inn springfield mo
On the night of 8.21someone, a guest I believe put a rock to my auto windshield requiring a full replacement. Which i haven't done yet because you have insurance and I am filing a claim. A few days later someone reached thru my window and stole the sun protectors which keep my dash from cracking. Window was down about 3" because of heat. On 8.22 I...
Read full review of Red Roof InnFilthy room, bedbugs
From afar, we made a reservation at the Red Roof Inn in Benton Harbor, MI. Had we seen the place we would have made other plans. But after a long day's drive, we reluctantly stayed. First room smelled as if a cigar convention had just been held there. Second room smelled better but the floor was filthy. Rather than request a third, we stayed in the filthy...
Read full review of Red Roof InnAccommodations & staff
Checked into the Red Roof Inn at 6880 NW Loop 410, San Antonio, Tx on 8/18/23 for 2 night stay. Front desk staff were very rude and were annoyed that I had a hearing impairment and that I had to ask them to repeat. Turned back bed and the sheets were very dirty. I asked for clean sheets, was told housekeepers had left for the day but would bring clean...
Read full review of Red Roof InnHotel hospitality
We checked in as a late arrival 5am Friday morning for a 2 day stay. They put us in a room with no water, Then switched our room for another room, This one had no towels, I went to the office to get towels only to be told that I had to turn towels in to get new ones, Well the room never had towels in it! They Charged me a 50 deposit which was never...
Read full review of Red Roof Inn3rd floor stairwell slip and fall
I have resided at HomeTowne Fresno West for over 9 years now. On 06/19/2023 at 7:20am, I walked in the 3rd floor stairwell to go pay my rent, when I slipped in something at the top of the stairs, my foot came out from under me and as I was falling, I tried catching myself with my right hand, bent back my right hand to my forearm and injured my wrist and...
Staff
I very much hated How harsh every employee was on Wednesday August 9th. front desk treating almost every guest like me like were homeless despite their current situation, return to office to report 2 major safety risks as in smoke detector and telephone not working and lying to me about housekeeping required inspection every time before approving a room to...
Read full review of Red Roof InnThe entire room
The furniture was terrible, the chair looked like rats had been eating it for at least 5 years. The sofa was completely broken down. The toilet hadn't been cleaned for several days had [censored] still all over it. The shower looked like the last person to used it must've been completey covered with grease. All but one light bulb was gone. No toilet paper, no wash cloths but hey the a/c worked.
Desired outcome: closed it down
Beam racially profiled
Hi, the reason why I'm contacting you today is because I'm starting to feel a little uncomfortable and racially profiled here with the staff. I'm getting dirty looks, rolled eyes, and also talked about yesterday, it was in my car, smoking a cigarette, and the manager see me and she rolled her eyes and turned back around, gather some of the the maids and...
Read full review of Red Roof InnServices
We have in the past search for a red roof in as we travel you pet friendly attitude was the primary reason. Up until our resent trip have been very happy with your accommodations. This trip how ever you guys to put it mildly sucked. The red roof of 36a on I95 in Georgia refused us a room because we had a small dog, the excuse was no more dog friendly room...
Read full review of Red Roof InnAccommodations - room and linens
On 8/3/2023, my husband booked a suite at Red Roof Inn, located at 2591 Wilde Lake Blvd, in Pensacola, Fl through Expedia. We arrived at the hotel, my husband checked in and then we went into room 106. He put our things in the room and went across the street to pick up a food order. When he returned, about 20 minutes later, I told him we could not stay...
Manager
The manager at the redroof in plus at 49 industrial highway essington pa. He is rude nasty ignorant let's drug addictics stay in the building and give him cash profits. He talks to people like they are the scum of the earth and if you or someone traveling with you has a disability He makes fun of them. The staff also either speak no English so you can't...
Read full review of Red Roof InnRude customer service
I left my room to add money to my credit card so I can pay for my room another night. I come back and the manager said the system had already kicked me out and if I do this again she will kick me out. She also said that she doesn’t care if our dog is a service animal or not because while we was out she tried entering the room and if we leave our dog in the room again by himself she will call the humane society and have him killed. Check the video footage if you want. Everyone is leaving their animals in their rooms while out. But since she tried to enter my room right as I left to add money, which I was only gone for 10 minutes at the most, sh threatens the life of my dog.
Desired outcome: The lady need to be fired
Cleanliness
My family stayed in the Redroof inn in merrillvile, Indiana on July 7th and 8th 2023. The room was disgusting. The refrigerator had all kinds of spills and stains in it. A light fixture was literally hanging on by a few wires. There was mold and stains everywhere. The beds felt like they were nothing but springs. There were no towels in the room. I had to...
Red Roof Inn Reviews 0
If you represent Red Roof Inn, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Red Roof Inn
One of the key features of Red Roof Inn is its commitment to providing guests with a high level of comfort and convenience. Each room is designed to be spacious and comfortable, with amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding. Additionally, many locations offer complimentary breakfast, fitness centers, and other amenities to make your stay as enjoyable as possible.
Another advantage of staying at Red Roof Inn is its affordability. The hotel chain offers competitive rates that are often lower than other hotels in the same area. This makes it an ideal choice for budget-conscious travelers who are looking to save money without sacrificing comfort or convenience.
In addition to its comfortable accommodations and affordable rates, Red Roof Inn is also known for its excellent customer service. The hotel chain has a team of friendly and knowledgeable staff members who are always available to assist guests with any questions or concerns they may have. Whether you need help with directions or recommendations for local restaurants and attractions, the staff at Red Roof Inn is always happy to help.
Overall, Red Roof Inn is a great choice for travelers who are looking for a comfortable and affordable place to stay. With its spacious rooms, convenient amenities, and excellent customer service, it's no wonder that this hotel chain has become a popular choice for travelers across the country.
Here is a comprehensive guide on how to file a complaint or review about Red Roof Inn on ComplaintsBoard.com:
1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Red Roof Inn in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Red Roof Inn.
- Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about Red Roof Inn on ComplaintsBoard.com.
Overview of Red Roof Inn complaint handling
-
Red Roof Inn Contacts
-
Red Roof Inn phone numbers+1 (800) 733-7663+1 (800) 733-7663Click up if you have successfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (800) 733-7663 phone numberEnglish+1 (972) 839-8087+1 (972) 839-8087Click up if you have successfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (972) 839-8087 phone numberDevelopment Director+1 (412) 708-0609+1 (412) 708-0609Click up if you have successfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (412) 708-0609 phone numberDevelopment Director+1 (614) 224-6539+1 (614) 224-6539Click up if you have successfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (614) 224-6539 phone numberSales Assistant+1 (877) 733-7244+1 (877) 733-7244Click up if you have successfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (877) 733-7244 phone numberEspañol+1 (877) 843-7663+1 (877) 843-7663Click up if you have successfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number
-
Red Roof Inn emailssmedia@redroof.com100%Confidence score: 100%Supportdmeaux@redroof.com100%Confidence score: 100%Supportprivacy@redroof.com100%Confidence score: 100%skessler@redroof.com94%Confidence score: 94%communicationjgreenhalge@redroof.com93%Confidence score: 93%sales
-
Red Roof Inn addressRed Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
-
Red Roof Inn social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024 - View all Red Roof Inn contacts
Most discussed complaints
Overcharged and will not refund!Recent comments about Red Roof Inn company
Reluctant to return my driver's license to me.
Vantage Deluxe World Travel / Vantage Travel Service
26 reviews
Tours of Distinction
1 review
Sports Avenue
5 reviews
Travelzoo
76 reviews
The Wright Experience
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!