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CB Footwear Reebok International Refund
Reebok International

Reebok International review: Refund

G
Author of the review
2:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good evening,

I am writing to you asking kindly for help in an incredible matter.

The whole situation took place in the Reebok online store.

Namely,

I returned several items from three orders from Reebok,right.

According to the UPC tracking numbers and carrier, I received confirmation that three of my returned orders had been delivered to Reebok and were received and confirmed by an employee.

So I waited patiently for the money to be returned.

When I received a refund for only one order, I immediately contacted customer service about it.

The customer service representative asked me for proof of delivery for three returned orders.

So I did it right away and provided three order confirmations, which were all returned the same day.

It turned out that customer service refused to refund my funds from the remaining two orders because, as they claimed, they were not in the records.

Fact is that,I honestly returned three orders, and the fact that they were not recorded is not my fault and I am not responsible for it.

The three orders was honestly returned to Reeebok and there is no question at all.

Now I have to worry about getting my own funds back because the person responsible for registering and scanning returned orders didn't do what they were supposed to do.

Three orders were returned on the same day at the same time, right.

One of them has already been returned because it was scanned, while the other two were not scanned and therefore the customer will not receive a refund.

This is something unbelievable and unacceptable!

Well, I have a very,very kind request for you to sort out this matter ASAP in a professional and competent way, please?

Beneath are enclosed the confirmation and proof of the three returned orders to the Reebok,please.

Kind Regards.

Claimed loss: Two items missing refund.

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  1. Reebok International Contacts

  2. Reebok International phone numbers
    +1 (855) 218-6554
    +1 (855) 218-6554
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    Canada
    1800 289 733 265
    1800 289 733 265
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    Australia
    800 289 733 265
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    New Zealand
    8800 250 8820
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    Russia
    +1 (800) 120-4400
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    India
    +1 (800) 073-3265
    +1 (800) 073-3265
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    Mexico
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    United Kingdom
    +43 800 005 090
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    Austria
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    Belgium
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    Denmark
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    +358 800 915 447
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    Finland
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    France
    +49 800 334 0555
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    Germany
    +353 180 093 7837
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    Ireland
    +39 800 986 313
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    Italy
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    Netherlands
    +47 80 017 443
    +47 80 017 443
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    +34 800 098 484
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    Spain
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    Sweden
    +41 800 002 640
    +41 800 002 640
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    Switzerland
    +90 850 502 6142
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    Turkey
    +27 861 105 731
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    South Africa
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    100%
    Confidence score
    China
    +82 15 887 324
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    South Korea
    +54 800 222 1138
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    Argentina
    +1 (866) 870-1743
    +1 (866) 870-1743
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    Customer Service
    More phone numbers
  3. Reebok International emails
  4. Reebok International address
    25 Drydock Ave, Suite 110E, Boston, Massachusetts, 02210, United States
  5. Reebok International social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Reebok International Category
Reebok International is ranked 8 among 120 companies in the Footwear category
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