ReelShort’s earns a 2.0-star rating from 84 reviews, showing that the majority of short film enthusiasts are somewhat dissatisfied with viewing experience.
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Uhhhhh
Reel Short. That’s how much you get to watch before you watch an ad for more. The acting is horrible! The story version in Chapters was way better. I’ll see if I can get through this story then probably delete it.
Update: can’t do it. The short amount of time you watch, part of it is a ‘preview’ for the next part. So like.. 20 seconds of the show, and 10 is a preview for the next part. You watch a 30+ second ad and then you get 20 more. But 10 seconds of it was what you already saw in the preview!
I’ll give this app 2 stars only because the concept is good. But that’s stretching it. I’ve seen better ‘acting’ in ‘adult films’.
Not Worth it
I thought I would give this a try. The idea of short stories sounded interesting. However ended up not worth it at all. You can watch for free if I watch adds. It’s annoying as the adds are just about as long as the episodes are and you only get 15 freebies a day. I start my first story and I get to the last 4 episodes and I still had 12 adds available but it no longer gives me the option. My only option to watch the last four episodes is to buy coins to watch. Well if you are going to force people to buy episodes just charge per story that we watch and be done with it! Don’t waste my time watching adds if you are only going to make me pay anyway! So I uninstalled the app!
You can’t get to the end unless you pay real money
I bought some coins in the beginning. It got me through 3-4 clips. Paid mora than I would for a whole Amazon or Hulu movie. You can watch 30 second ads (up to 15) each day. But if you’re willing to wade through the ads once you get to the last few clips, even if you still have ads left for the day you can’t continue unless you buy coins. It’s a cute concept but it’s just a big money grab. I’ll hang on to it just to see if I can watch the end with ads if they ever fix that. But I’ll only wait a week or 2. If they don’t fix it I’ll be deleting it. And no, I won’t be giving a higher rating to “motivate” you to do the right thing. Once you do it I’ll give you the rating you deserve. For now I recommend people don’t waste their time of money on it. Good luck.
Clip to commercial ratio
I’m watching “Big Bad Husband” Each clip says 1 minute and maybe a few seconds. Every clip is roughly 45 seconds of actual “new” episode and the rest is “preview” for the next clip, which you are actually watching in the next clip. Each add is 30 seconds plus the additional 5 seconds before you can actually close it. So you are watching almost as much ads as you are video clip. If you buy coins you pay more to finish watching the whole show then you would if you bought a brand new blue ray dvd. And if you want to collect points you have to watch more ads. You get a daily point bonus that doesn’t cover any episode until you check in for a whole week. I really like the series and I will put up with it until I finish this one series but I don’t see myself continuing if I have to watch that many ads.
Nice short stories but is it worth it
I downloaded this app a few days ago and really thought it was going to be a great cool app but it does have its flaws. In order to watch the short story for free it’s mandatory you have to watch an ad and then if you want to watch the next one with out having to watch an ad you have to pay with your coins an unnecessary amount. Then they give bonus coins but it’s not even enough to unlock the next episode and again in order to earn enough coins you have to watch a million ads and/or pay for the coins. The stories are good and interesting but it’s not worth going through all the hassle to earn coins and watching the content. 15-30 coins a day is not enough when unlocking an episode is 45 coins and higher. Make it make sense, how your going to promote your app saying it’s worth it but when you download it it’s not worth it
Interesting concept but needs help
So i have been on this app for about 2-3 weeks my overall experience, i have seen 3 short films all great, out of the three the only story by partially disliked was the boss affair. The story lines are very interesting keeps u hooked the problem i have is the 45 seconds for each part plus 30 seconds for each ad up to 20 ads a day. Then each part isnt even the same coin amount i paid for 1500 coins and for my first time bonus i got an additional 1500 that was definitely great but as i said because all parts are the not the same amount it didnt last long made me feel like i was cheated out of my money. Because i have to wait until the 20 ads are restored i tend to forget about the story even though its on my main screen, which is sad because the plot was just getting interesting. I hope the creators or team sees my review and make necessary changes otherwise we might have to part ways
Money seekers
One minute to one minute and twenty second episodes. Then you watch a thirty second ad in order to watch another one minute episode. You can only watch 15 episodes a day then you have to buy coins to “pay” for episodes or wait until the next day. UNTIL you get to like the last 5 episodes and you can no longer watch for free. You have to use coins to finish the episodes. My advice. Watch the daily ads and collect and save the coins. Turn off auto episodes so you don’t accidentally use your coins and then use these coins on the last episodes.
UPDATE from developer response:
Don’t people pay enough for full length movies and tv from the big guys (Prime, Netflix, Hulu and HBO Max)? You want us to pay for 1-1.5 minute clips of mediocre acting and cheesy done before story lines too? Money = Motivation ? Shouldn’t you have investors for that? I want to be motivated to keep this app without breaking my wallet first. And you’ll get a better rating when you earn it.
This short story app has way too many bug
My first issue with this app it not story or how long or short they are it has to do with the free video option where if u watch 15 ads u get 15 episodes but tht is not even close to the truth, u will get a max of 10 episodes to watch, when u start watch the video make sure u count them, I watch the 1st one them it said I watch 2 free videos when I watch one it skips over number 2, 6, 9, 13, 15 too offer something and not follow threw or cheat people out of it is kinda on the f up side.
My second issue is the auto play never turn off even when u turn it off, I don’t like auto play cuz I might not want to watch the next episode at tht point in time to have to turn it off between every episode is ridiculous
My third issue is most of the video I watch only have sound but the following episodes have picture with the sound, it weird trying to assume wht going on without knowing wht going on, with some short story it hard it picture wht is going on without being able to see it
Wonderful concept, needs improvement
Coin prices are not consistent. There should be a way to purchase by story. Price revaluation is needed. The stories are great and fun watch, the main actress in Big Bad Boss and Contract Wife deserves a round of applause. Her acting is the best I’ve seen so far.
The concept of the app is great, but you callus easily make more money posting these for free on Tik Tok. Many creators make shorts and skits similar to yours.
You are infuriating your audience and instead of keeping them on the edge of their seat you’re making them rolls their eyes in defeat as they delete the app.
I love the cliché wattpad vibes, but Wattpad is free. I would rather read it than watch hours of ads for second if content.
Please do something to improve the quality of your app. Maybe make longer episodes, because it feels like we’re paying you our time AND money to watch 5 seconds of content and a 5 second “what’s next” recap of the next episode.
It’s lazy and sad. But I wish the actors and writers luck, because the app developers are running their content into the dirt.
Not adding up
Downloaded the app not knowing that the story’s don’t last very long 1-2 minutes and then you can only watch 15 adds that will let you watch a free short story. I had 125 bonus and by watching a bunch of ads and I watched 1 short that was 44 and I have 20 left. The math isn’t matching for me. Isn’t 1+1=2 or did that change. Disappointed in this app. Not worth buying if the math isn’t matching. Btw ads are so dang long and so extra. You watch the ad and then you push the X and have to wait another 5 seconds. Just to do it all over a gain. Short story could be longer to make it worth the time and money. Please fix the matching issue. (Wrote this review Sunday) Today Tuesday To whom this may concern, Whoever you are have responding to consumers has an attitude and neither do you as a developer and employee responding to your customers, do not value us as customers. If you don’t like our feed back about your app then don’t respond, and just fix the ALL the issues that is wrong with your app. Your app is not great. There is WAY TO MANY flaws with the app. Treat your customers better…….. have a fantastic day! Update I was interested in finishing the “BIG BAD HUSBAND PLEASE WAKE UP” just deal with watching all these ads. They stop letting you watch ads at video 51 out 55 forcing you to buy coins
They don’t show free reelstory only if you pay I want to finish showing it with adds don’t mind using adds plus you never see ending I’m tried no more I’m deleting app
So my eyesight is not the greatest and I thought I was being asked if I wanted to spend $2.49 but then I clicked yes and it was $24.99 I need my money I can't spend that I'm out on books so I would like a refund please thank you this happened at 9:14 p.m. on February 23rd 2024
Yesterday (1-25-24) I didn't want to wait to watch the video so I bought coins, money came out instantly but I have yet to receive my coins! It's been 24hrs since. I'm very disappointed. You got your money instantly I expect my reward instantly!
I accidentally purchase coins worth 1,400 PHP deducted in my GCASH account ..I want to refund it.My child just click and click that's why it accidentally deducted
I have 2 transactions dated 1/21/24 for $14.99 & 1/21/24 for $9.99, I never ordered this...
Please refund me my money back, I did not order this, if not willing to return my funds back,I will have my bank dispute this...
Jeg har nylig blitt beslastet 119 kr. Jeg valgte det abbonomanget for å slippe brudd i filmene og disse reklamene som kommer. Men det er fortsatt helt likt. Hva er d jeg har betalt for? Kontakter ogsp google pay ang dette
I got only half a movie for my purchase iam pissed .
ReelShort Complaints 54
The app reelshort
I had purchased 1000 coins for $9.99 and another purchase of $500 coins for $4.99 I was only able to watch 8 reels in total from that and I should have been able to get through 22 episodes with that amount put in. This is fraud and a cheap scam to make money and I will take my reimbursement back to the card that was used for payment. I was astounded that this is such a cheat to customers.
Claimed loss: 15.99 is the total charged including taxes to be returned. I will be happy to post the bank statement showing was was taken from the account.
Desired outcome: The amount of 15.99 is to be refunded to the account seeing as your terms of service did not meet expectations, nor matched the charge.
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I've just bought 500 coins for 4.99. I could watch only 1 reel and the balance that I have only 1 coin left.
I agree. I shouldn’t have to pay $50 to watch these. It’s 50 coins a reel. Absolutely ridiculous if I wasn’t so invested in the show I wouldn’t have. I won’t be purchasing anymore.
Double charged for unusable services
Credits purchased first time to try as a new user and received wrong one and wasn't able to even watch what I paid for, then went back to check the charges and was charged twice within a few min diffrent price. Payments of $5.35 and another for $10.71 I did not want these purchases or even able to use them it seems. I'd like it refunded if possible thank you. Ive deleted and locked my card so no more transactions could randomly accure.
Claimed loss: $16.01
Desired outcome: Issue full refund and delete account under [protected]@gmail.com
Google play refundes me today the charges I had made surprisingly. So if you use that for subscriptions online and payment methods thro Google ID def start there. You go into your Google account and payment/subscriptions option. There should be a option to review charges,subscriptions payments and anything you pay for by card there. Click the one with a issue and follow the icon to request a refund and OR cancel subscription payments immediately with a refund of recent charges they took if any. 9 out of 10 Google reviews it in 2-4days and chances are they approve refund. Hope that helps some!
I would like to cancel my membership and dont see how
Paid but still can’t watch the episode
So today, I.e. on November 23, in India, it was showing that you can pay ₹599 and can watch 20 episodes without any adds for 7 days. But I still can’t watch the episodes without the add. I’ve made the payment but I don’t know why is the provision not being available . I was watching The Double life of My Billionaire Husband.
Please look into the matter as I’ve paid the full amount already.
My 7day ad free that I paid for was not awarded to me
Hey I just paid for a deal on reel short 7days ad free and I’m still getting ads can y’all please fix this or refund me my money because I watch y’all short shows everyday so I figured why not pay but now it’s like y’all took my money and I still have to watch ads so unfair. Can y’all please fix this problem or refund me my 5.99 in the most early time frame I honestly thought I would get what I paid for but I see now I got nothing but adds
Claimed loss: 5.99$ that was paid for with my debit card
Desired outcome: I really want my 7days ad free like I paid for or for them to refund me my money back I work to hard to me stole from please and thank u
The double life of my billionaire husband
I paid money to watch the full story of my fave story but why after watching 1 episode it says again that i need to pay again imagie P 278 for 1 episode.Thts too much i paid the amount coz i thought i can watch the whole series with tht amount.It says 278 is equvlent to 500 coins the story is jst 85coins but y after paying it i just watch 1 episode thts scam.
Claimed loss: 278 pesos
Desired outcome: 278 pesos
Wish I had of read the reviews prior to trying to make a purchase. Yep, I got ripped off as well.
Hi I wanted to make a complain I paid 299 pesos and I cant even watch 1 episode. Please give back my money
I agree! I am pissed! Misleading. I paid $20 bucks and within 10 minutes it said I was out of coins. I wrote the company and am going to contact my bank to stop payment. These people are ripping us off! SCAM!
Bonus doesn’t unlock episodes
I downloaded reelshort app on friday 10th November 2023 and I was claiming my bonuses and doing my daily task to collect bonuses. The app claims that the coins and bonuses can unlock episodes but after doing my daily tasks for extra bonus they didn’t work to unlock more episodes.
So gutting as I am just on the last few episodes of “the double life of my billionaire husband” which don’t allow me to watch ads to unlock the episode for free.
Desired outcome: Would like to actually have my bonuses unlock episodes
How can I replay episodes?
I am upset with the bonuses, I went on it today it said I had 1075, but when I did the bonus for the day it went down to 915 Whats up with that? Also the story ended without an ending.If this is not fixed I will delete it.
Reelshort app
I purchased Reelshort on November 7,2023 at 10:15am to watch a Reel
The double life of my Billionaire Husband to watch for 7days ads free, well after I paid for it the reel stop playing,. I would like a refund please.
Here is the information you'll need.
My Purchase was made from
New Leaf publishing Inc. on Google Play.
Order number,
GPA [protected]
Order Data Nov. 7,2023 10:1510 am CST
Item one time purchase (Reelshort)
Claimed loss: Price$5.99State Sales tax $0.37Local Sales tax $0.12Total $6.48Paid with Visa 2903
Desired outcome: Please refund
Thank you
ReelShort App
This morning. Sunday November 5, 2023, I paid for 500 coins for ₽463.44 ($4.99), which ONLY GAVE 1 MINUTE OF VIEWING THE "MOVIE," and says I have 31 coins remaining. What the heck is this stupid app and whose bright idea came up with this crap?! THIS IS A RIP OFF! I don't know who the developers think wants to watch 1 minute reels rather than a movie in its entirety, but MOST people want to watch it from start to finish. Some of us are not of the generation that gets bored with things that require our attention for longer than a minute or two. This is the most ridiculous app I have ever had the misfortune to see.
Claimed loss: 500 "coins" for $4.99 + tax
Desired outcome: FULL REFUND!!!!
app stopped working
I am trying to watch a free add, it is not working. I also want to watch another episode, the app stopped responding. October 23, 2023 at 2:14.
Desired outcome: Want my service reconnected
Watch ads for free content
I am not given the option to watch any ads to unlock the next episode for free. I originally had the app for two days and on the third day I was forced to use coins to unlock the next episode. So I deleted the app in hopes it was a glitch. I even waited a few weeks. I just redownloaded the app and I am still not able to watch an ad for free access to the next episode..
Desired outcome: I would like to see that the watching an ad option is available ALWAYS! Don’t advertise an app as free IF you watch the ads, but then take the ads away. No longer a FREE app.
Same thing happend to me
Coins
I bought more coins to watch the short reel about Sebastian klien with the husband of two lives. It said that the 500 coins costed $4.99 but it’s almost $50 I want my money back! I bought the $4.99 because it’s cheaper but it’s expensive and I was over charged! I wanted to finish the first reel I did because it got interesting but I ran out of options for the day I was not able to watch an ad to watch it for free. I was expecting to get charged $4.99 not almost $50!
I saw the app on Facebook and I wanted to give it a try. I downloaded the app. I seen that I can watch an ad after every video was done to watch for free. I got very invested in the story of my husband with two lives with Sebastian klien and Natalie. I wanted to purchase only 500 coins for $4.99 to go fast till the end since the drama was getting interesting. I saw that the 500 coins was for $4.99 and I got charged $48.11. I’m not happy about this as I was wanting to spend $5 not $50!
ReelShort App
I'm getting an error of:
You seem to be using a proxy service. Please turn off these services and try again. For more help, please contact customer service.
1. I have no proxy services
2. I have tried uninstalling and reinstalling
3. There is no way to contact customer service. The ok button doesn't even work.
4. The issue has only occurred since the update.
Coin cost
I decided to buy coins to keep watching the movie I purchased 1000 coins for 9.99 and was charged $30.88 instead. I would like to be refunded the difference as I would have never purchased if I would have been charged much more than the asking price. I below have attached the purchase history for date 8/27/23 and my banking charge that I was charged instead. Please get back to me.
Reelshort app
I want to cancel my subscription. Too expensive and just way too much. Cancel it. Cancel. I wanted to cancel before the free trial was up. But u guys conveniently don't have a place on ur site to cancel. Ok well this is my 4th attempt to cancel my subscription. It was around July 21st. The first time I tried contacting u. I want my subscription canceled
Desired outcome: My subscription canceled
I was hooked on this "free movie" until.....
I was willing to watch the 1 minute episodes and the 2 minute game ads as I was hooked to see what happens at the end. Since this is advertised by Apple and Google as *free movies" I got to the last 5 episodes and couldn't wait to find out the ending only to find out you have to pay for the supposed free movie. I now will never know how the story ends. I've deleted the app as it's a rip off. Don't advertise something as free when it cost's at the end.
Thank you.
I’m the same! Downloaded the app as the ad on Facebook said “no hidden costs” and “watch for free”. 5 from the end and they want £10 for each episode of a minute long! What’s the point! Total rip off. Deleting the app
Feel the exact same as you. Wish would see the end of the store, going back to Whispers.
Full of adds that are even longer and paying still isn’t an option
This is ridiculous. I pd 15 bucks for 1800 coins and can’t even get through one whole serious! In order to get through it u have to have over 3500 coins which is more than 30 bucks! That’s insane! Movie theaters are cheaper, hell even the streaming services have better prices! The books that go along with these stories are even cheaper! Get it together and stop scamming ppl! It should NOT cost that much for a 60 min story line! It’s not worth it! Free adds suck when they are just as long if not longer than each little 1-2 min video. U would spend 1.5 hrs watching ads just to get 1 hr of story line. Get it together REELSHORT BECAUSE RIGHT NOW YOU SUCK!
Adds
July 15, 2023. I waited a day to watch adds and it still says I have to wait another day. Meaning, I downloaded the ReelShort app on July 15 and now that it is past midnight on July 16 (it is currently 2:10AM July 16) it still says that I have to wait another day to watch more adds for free coins. Please resolve this issue and allow me to watch adds for free coins because I have waited the necessary time.
Desired outcome: Being able to watch adds for free coins as soon as possible
It's past midnight and it doesn't allow me to watch ads to unlock next episode
Real short real expensive
I was interested in just a quick show but instead all I got was a long experience with way to many adds. In many cases the adds are just as long as the short episode.
To avoid the adds I tried purchasing the coins or credits. That barely allowed me to watch one show.
Extremely disappointed.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am one of user but I am too disappointed too because I can’t watch the episodes because of the ads and it allows you to watch only 5 episodes which is in total of 15 minutes and that is not enough for the fans of this movie. I would suggest you make the episodes longer and don’t put an add for the whole movie. With this way you can improve your app and more people will watch. I like some of your movies. And don’t make things harder this such as with adds and the limitations on the movies because it will reflect to apps review. Make things right with the money part and I didn’t like coins part. These things about the money that everybody talking about and the app limitations such as not be able to watching the movie completely annoyed and made me dislike the app.
Wow shady to say give us a higher rating and we’ll be motivated to fix the problem. 🤦🏼♀️
Well that was a shady response. “Give us a high rating even though we don’t deserve it so we can trick more people into the same bad experience that you had.” Would be a more honest way to say it.
Don’t bother unless you want to pay more than a theater
Literally you only get 1 minute or play time, then you have to watch an ad. You only get 15 ads a day or you have to pay. I thought the whole reel was the coin amount, paid $4.99 and only got to watch about 6 parts. Complete waste! Then if you make it to the end of the pasta the last few parts are pay/coin only. Complete scam!
The complaint has been investigated and resolved to the customer’s satisfaction.
Just-no
The ads are about half as long as the clips (60 second clip, 30 second add). Once you get near the end you MUST pay to see the ending. Acting is ok, story is ok, but predictable, add time stinks, watching all those adds just to get to the end and have purchase the ending is what made me decide to delete the app. Bleh, do not recommend.
The complaint has been investigated and resolved to the customer’s satisfaction.
About ReelShort
With ReelShort, users have access to a wide range of tools and resources that enable them to create professional-grade videos quickly and easily. The platform offers a user-friendly interface that is intuitive and easy to navigate, making it accessible to users of all skill levels. Whether you are a seasoned video producer or a novice, ReelShort provides the tools and support you need to create compelling videos that capture your audience's attention.
One of the key features of ReelShort is its library of pre-made templates and themes. These templates are designed to help users create videos quickly and easily, without the need for extensive editing or design skills. Users can choose from a variety of themes, including business, education, lifestyle, and more, and customize them to fit their specific needs.
In addition to its templates, ReelShort also offers a range of editing tools and features that allow users to fine-tune their videos and add special effects, music, and other elements. The platform also includes a library of stock footage and images, which users can use to enhance their videos and make them more visually appealing.
Overall, ReelShort is an excellent platform for anyone looking to create high-quality videos quickly and easily. With its user-friendly interface, extensive library of templates and resources, and powerful editing tools, ReelShort is a must-have tool for businesses, marketers, and content creators looking to engage their audience and tell their story through video.
Overview of ReelShort complaint handling
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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