ReelShort
Reviews and Complaints

So I have been paying. For.5 weeks of vip unlimited videos at 19.99 a week. I've sent in the receipts over and over. I have gotten nothing.In return. Except head ache. I went on their chat with a tech thing and in order to get help I have to pay for a membership. Get that they stole 5 weeks of my subscription money and require I pay to get help. Got to be kidding me. Next stop, consumer affairs, attorney general. And by then it's in my lawyers hands. They need to fix immediately

I paid subscription 350EGP like 10$ and after watching 30 seconds I was asked to make another payment to continue watching! What a rip off!

This is horrible you are able to watch free adds to get some episodes. Then they are so short it would probably take a year to watch a full thing . Once you run out of the adds to be able to watch 30 seconds and you end up paying for points to try to finish once you run out and go back the next day you have to start where you have already watched. It’s a scam basically and way too expensive. At least allow to pay a monthly fee of 5$ for a subscription or something. I got into this series no I can’t even finish it. So angry after paying about 20$ didn even get me no where it’s beyond ridiculous.

Stick to Netflix, $12 a month and get to watch stacks and stacks of movies series whatever you want. This is $40 per video lol it’s a scam.you can’t expect to blow up or get a good name. They won’t last long. I actually got a migraine. 1 minute movie 1 minute ad, on and on then I paid $7.99 expecting complete access, instead they just wanted more after 3 mins. $12 a month for complete access to stacks of movies series ect compared to $40 per video. Delete the app and report and move on from them.

Here the break down 1 and half minutes than 1 and half minutes of advertising. Until you hit a spot than for 4.99 you get 500 coins but for a 1 minute and a half it cost 60 to 114 coins. So in the end you spend almost 20 dollars for a short movie that has a crappy ending. Don't waste your time. Block them on Facebook so you don't get sucked into it like my wife

I started watching one of these. I purchased “ coins “ to watch ad free. I purchased a total of 1,500 coins. That allowed MAYBE 2 minutes ad free. I decided I would just watch the ads. There is one every 30 seconds or less. I get to the end and, it won’t let me finish it! It won’t allow for me to do it ad free or purchase more coins. It’s just frozen and won’t let you do ANYTHING! It’s not my phone, it’s the app. Deceptive and predatory app. I’m extremely disappointed in this app. Will uninstall and tell EVERYONE I can to not download or watch anything as, it will not show the end of the “ short”. Do better people.

I watched 20 ads to go through the first 20 then I watched 7 more ads to earn coins to watch more. When I went back to watch from where I left off it started all over again, which means I would have to watch 20 more ads just to watch what I've already watched. Then the amount of coins required to continue is ridiculous, i could buy several movies/ books for the amount it's requesting. The only reason for 2 stars and not 1 is that the story line is good.

I installed this app. Because i was so curious to watch the short stories. I paid 279.00 pesos and i thought it was good for 1 month but to my dismay i didn't know that my gcredit almost 4,000 pesos was washout. I was so shocked that every episode was 279.00 pesos and it was all deducted in my gcredit until i noticed that i cannot watch the last episode because of luck of credit. Then i opened my Gcash and saw my gcredit remaining balance is 97 pesos only out if 4,000 pesos.

I tried to watch the Fated to my Alpha videos to Unlock the next but it will not show up. I Uninstaller. I will not pay for a single thing no money will ever go on this app or any app for that matter. I was more than willing to watch the ad videos to get to the next little blip or whatever the hell you guys call it real but you won't even give me those so goodbye.

I paid almost $40 to watch one show... $40!

Yes, they do have the ad options but the ads are just as long as the reel.

I'm just disappointed. I read where others were complaining about this ans they did get a response claiming they believe these prices are fair and competitive and that they understand everyone's finances are different. Which came off like "well, sorry you can't afford it"

They have really good stories but too expensive to pay. 30 seconds per episode then you watch an add if you want to watch 30 second episode for free. They should just have monthly subscription or watch all episodes for $9. Too bad all good stories and actors gone to waste! Anyone know a different app that has monthly subscription or pay less than $10 for the full story?!

The acting wasn’t great but the storyline was enough to keep me interested on tiktok…read the reviews for this was app and was not hopeful (thank goodness).

Why do I have to start at the beginning of a story and cannot choose the chapter I’m on?

Who would pay that much for so little content?!

You think you’re slick putting just enough out there to ‘reel’ me in and then I’ll waste time watching add after add to try to skip ahead where I left off before the app? (That’s a no for me dawg)…

I get that it’s called ReelShort but when you’re only showing 30 seconds of the video it’s quite irritating to the viewers to add onto that everything on their cost money and you can only watch a couple adds a day so if you’re willing to watch add after ad for 30 seconds of a video then it would be fine, but if not, I wouldn’t download the app
Ps when you send the same message out but never fix are at least Improve it shows how much you care about the people who view your things what a joke

So I downloaded this app 2 days ago and started on the “Big bad husband please wake up” and it got so good that I decided to buy the started pack of $9.99. Then I ran out of the coins. I watch as many ads as I could but then I noticed that the coins were increasing different prices higher and now I lost interest because it’s unfair of that. Why would it cost so much coins? There are other apps that it’s cheaper to start on a new chapter. I would like to continue but not as much as it cost to watch new chapters.

I watched and had free coins and watched the ads waiting days to finish a bad soap opera with interesting stories but it’s really hard to stay focused and do it without paying a price reducing my attention to it and making me feel it’s not worth paying for because it’s scammy the way that they get you interested but don’t let your time be worthy of their costs. You get mere seconds (33 seconds most scenes) and if you do all the ads and all the ways to make it not cost it takes 3 days at best for 10 minutes of content.

Do not download this app although on tiktok the storyline is engaging , they dont let you skip episodes , on their tiktok it showed 20 episodes of a season and i downloaded the app so that i can see the rest didnt let me skip to 21 and once i got to 21 the ads that i was forced to watch finished for the day only 20 ads for the day , seriously i just watched 20 ads to get to the episode i left off at in tiktok for them to say nope come back tomorrow? So annoying don’t download it will save u the disappointment and frustration!

Too many adds, the episode are less than a minute long. It’s annoying.

This is my response to your reply- the episodes aren’t longer. If they are the last 30 seconds is a preview of the next one. Therefore the the episode s are leas than a minute. I can’t give a high rating because all the ads are annoying and you would need to buy coins before watching the ending. It’s better to have the option to pay for the whole story- without ads then have ads and pay to finished. I am not impress and therefore will not be using this app any longer.

I really like the stories I have watched so far. People have to realize that they need to be patient, especially if they want to watch for free. I would suggest swiping through all the ads first to unlock the episodes (I do this when I’m watching tv or something) and then once unlocked you can go back and watch 20 or so uninterrupted episodes which makes the experience better.
My only complaint now is I’ve downloaded all the English version ones and don’t care much for subtitles or audio dubbing so will there be more stories being released?

Firstly, thanks I enjoy the app and a few of the eye-catching stories.

Things I like/enjoy are as follows:
- Easy way to gain coins w/out having to pay for them
- intriguing/engaging storylines
- user-friendly
- ad length isn’t too bad in comparison
- lack of ad bumming you to purchase membership
- membership seemingly reasonably priced

Possible improvements:
- variety of game ads (personally, I am the type of person who will watch the required ads given just to advance in the story if they’re that interesting)

Lastly, I look forward to more stories. Keep up the good work its greatly appreciate it.

I knew these were super short episodes (some less than 30 sec of actual content - it repeat much of the preview to fill time)… ok fine. But then you get to the last 5 episodes and they don’t let you watch ads to unlock. It is coins only. So this app requires you to purchase or do the daily unlock of coins while will probably take you like a week to unlock the final episodes as the price of each episode increases.

Not worth it. Just go watch the game chapters w same name on youtube for similar story and free.

Mediocre acting but i’m not expecting much bc they only give them like 20-30 sec per episode to carry out the plot.

I had 757 coins to use to unlock episodes. I was watching the virgin and the billionaire. It reset the story so I had to start from square one and use all 757 coins I had to unlock the episodes I’ve already seen. It should have saved my progress. This happened yesterday, 10/8. My UID is [protected]. I worked hard for those coins. I deserve my coins back.

At the time of purchase of the Reel short free trial Hi unsubscribe before it was due to renew I was still charged $21.34. I unsubscribe right after realizing I did not enjoy the app at all, which was only three days after the free Trial began. I was supposed to get a free week instead. I was charged 24 hours after beginning the free trial. I am requesting a full refund and to never charge my card again.

When I went to do the free trial it charged me money after saying it was a free trial and i didn’t even have access till uses took the money out
Use took the money at 1.09am uk time this is not the first time this has happened with uses as I have seen other complaints about the same issue I am having and if it’s not a free trial why advertise it as a free trial

I signed up for the 7 day FREE trial, I was charged. Before the screen changed to let me watch anything, I had to sign up for coins, again charged. I canceled through the app 5 days into the 7 days, I'm not charged AGAIN because I didn't know I had to cancel through Google play. Each charge was 21.74 each. I would appreciate a refund, which was denied through Google play. I was affixed to reach out to the company. The viewing is unacceptable and I do not want this service. I would like a full refund.

This app is being absolutely awful. I paid to get the credits (never received them) and EVERYTHING I click turns into an ad. It’s ridiculous. There no reason for there to be that many ads, and there’s no reason I shouldn’t be receiving the things I paid for. Highly disappointed in the way this app has made me feel because the stories are pretty cool.

I just gave you the 218. 59 for a year for short reel. My email is [protected]@gmail.com. I go to watch the anything and it says I have no coins and is trying to get me to purchase again so either give me my money back or give me access please. I already decided to cancel in a year if this is how you operate. And you have no contact point either. Email address [protected]@gmail.com

Dawn Parks UID [protected]

I canceled the subscription last month around June 21, 2024. They just charged my account 19.99. I sent them an email to get my money back yesterday and to make sure it doesn’t happen again. I have received no response not even an automated message. I have proof of when the free trial ended and have included it in my complaint.

I purchased a 5.00 coin package on 6/13/2024 at 11:30 am which included 500 coins the payment went through & I was charged but the coins never appeared in my balance I have attached a screen shot showing there is only 46 coins in my balance which was what I already had before purchasing the 500 coins the coins never showed on my balance it did show I purchased them but did not actually post to the account

i’ve been on the app for a while watching all the interesting clips and it wouldn’t let me watch past without doing a free trial so i signed up and cancelled it straight after incase i forgot within a weeks time. i checked my bank and they had taken £19.99 out of my bank account even though it was supposed to be a ‘free trial’ so i’m trying to get it back asap as i think it’s unacceptable as a company to do this when it was clearly stated as a free trial. i also have no photos to add because when i take a screenshot on my mobile bank app it goes blank.

Yesterday on 23april 2024 at 1.32 pm I had paid ₹99 and on same day at10.54 pm i paid ₹999 again for get my subscription & for watch episode free but it ask me again to pay money today at 24 April 2024 at 1.00 pm

this app is waste of money and frauding customer

I want to file a complaint against this app and wants my money back if they don’t give me subscription

Please refund my money and terminate the subscription. I thought I was getting a full movie and not the short movies and didn't like the constant repeat of things. Furthermore I was not satisfied with the movie I watch. I have deleted the account. I did the purchases on March 31, 2024

READ MY REPORT

ITS TELLING ME MY REPORT HAS TO BE LONG TO BE IMPORTANT

AT 4:45 I paid for the 500coins it only gave me 60 COINS WORTH and says I have no more coins an asked me to make a nother purchase

BELOW I ATTACHED THE ORDER NUMBER AND PAYMENT INFO IF YOU NEED MORE EMAIL ME

[protected]@gmail.com

I'd like to resolve this sooner than later

I can't watch ads for the new episodes of WILL LOVE AGAIN! So I want know why this is happening? It really so unfair... Have use all bonus I earn from ads for some of the episodes in Will Love Again. Now is still requesting for coins bonus to unlock again.🙄😏

Others weren't like that... Please kindly find a solution to this problem ASAP please... Thanks

Hi,

I have been recently downloaded this app and paid € 5 for watch a short film (initially its showed that to watch full short film need 100 coins or bonus.

After I paid € 5 I should get 500 coins right? But it was stopped after 25 episodes and again showed need the same to watch it. So I have paid€ 9.99 for 1000 coins + 150 bonus. Then again its stopped on episode 43 and its again need to pay to watch this short film.

I find this is totally disgraceful and unfair. Once I have paid € 16 to watch a short film but its not worth it.

So kindly review issue and do the right action.

Thank you

Suni.

I spent $25 and only got to watch 10 episodes why is it that your stuff is so expensive I could have a I spent $25 and only got to watch 10 episodes why is it that your stuff is so expensive I could have a whole script of two TV shows Hulu and HBO max for the price you pay for 10 episodes I would like a refund there’s no way I’m paying that for 10 episodes

I purchased the premium package where I received 2000 coins instantly and then so many over the next so many days. I started watching a short and when it asked to purchase the next episode, I did. It purchased the next number of episodes, which was not a big deal, except, the cost for all the episodes is different. This should have been made aware before the auto feature is allowed to purchase the next alloted amount of episodes.

Also, I exited the app and then when I went back into it, I clicked on the same short to finish it and I purchased the next few episodes. To my surprise, it was a different language. So now, I have purchased the same reel twice in 2 different languages.

UID [protected]

On the 29th December, 2023 at exactly 1: 39 pm, i came across a reel on Facebook , a video about a movie and suddenly it paused in the middle and asked for a subscription to continue i pressed the purchase button accidentally and i was debited an amount of Eleven thousand Five hundred naira for a subscription that i do not want. Pls i want a refund of the amount i paid. My SUBSCRIPTION ID is [protected]

Thank you in advance.