Menu
For Business Write a review File a complaint
CB Computer Security ParetoLogic Fraudulent business practices!
ParetoLogic

ParetoLogic review: Fraudulent business practices! 51

Z
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Charged me $39.90 when their site said $29.90. My registration expired in one day and asked for another $19.90 to reactivate it, tried to contact the sales DEPT, no response. The program sucks it corrupted bunch of my programs. These guys are nothing but a bunch on Lazy Drug addict computer geeks who pray on honest people. Always use you amex and dispute your charges. Never use pay pal.

51 comments
Add a comment
J
J
John Okeefe
Apr 14, 2007 6:58 am EDT

Regcure is a fake. I bought it last night hoping to use it this morning only to be told my registration has expired and i need to register for 19.90 to reactivate. DO NOT BUY IT!

B
B
Barry Elsdon
Apr 20, 2007 3:17 pm EDT

Same thing happened to me... It expired within 24hrs and they would not respond to my calls for help...
Leave it alone for a while their PR is DIRE!

V
V
Vivian Bennett
Apr 22, 2007 8:16 am EDT

Great... just purchased Regure.

As yet everything seems to be ok, but hey did charge me the same as Zak Maz... $39.95 instead of $29.95 have emailed them to say not happy but I suppose that I will have to learn by experience and see if they reply!

M
M
Michael Grooms
May 04, 2007 6:37 am EDT

I purchased regcure approximately one month and 25 days before i lost use of the program due to expiration of registration. I then e-mailed their customer support a copy of the proof of purchase which they supplied me. This was totally ignored by regcure officials as they another request for registration renewal. There is no reason for this type of behavior except that they have criminal intent!

G
G
gerald o'brien
May 15, 2007 12:00 am EDT

Paid $29.95 by credit card on May 14, 2007 to Clickbank (clkbank). Refund requested.

C
C
Clinton
May 20, 2007 10:07 pm EDT

Regcure has done nothing but totally destroyed my computer. This group should be shut down, they even tried to tell me to ignore problems that regcure cant even fix, i am using a new program after formating my machine and all is good again.

K
K
Kable Singh
Jul 24, 2007 12:20 am EDT

The product (Regcure) is totally useless to me as it leaves my PC in a state that I always have to revert back to a restore point.

I informed the company of difficulties just FIVE days after I purchased it and now just FIVE days after the 60 day time limit they are refusing to make any refund even though it has proved worse than useless to me and they know that I have have severe problems on the only 3 occasions that I have tried to use it.

I see from online comments that many other customers have had problems.

My advice is do not buy it - Try others such as shareware Reseeker which I have not been using successfully for several sessions.

A
A
albert couplin
Nov 13, 2007 12:00 am EST

I purchased a one year contract 9/20/07, now my license shows as expired

B
B
Barry Dahne
Nov 22, 2007 9:23 am EST

I installed the free version and I could no longer log in to a remote computer. Un installing Regcure solved the problem.

D
D
DrAgon
Nov 29, 2007 2:00 pm EST

RegCure sucks! Always reporting errors, fixing them, reporting that they are all fixed and in the end, if you rescan again it finds even more errors...

Funny thing is - RegCure has sponsored links on Microsoft... Just uninstall that junk...

J
J
john
Jan 20, 2008 4:01 pm EST

Thanks guys, i was just going to buy it, but after reading your comments, i definitely will not waist my money.

D
D
darkeegan
Salt Lake City, US
Jan 20, 2008 4:09 pm EST

Uniblue has worked for me for a while. Its a great program, and they offer software that works with your computer to not only remove registry issues, but if you get the full power suite it has a ram optimizing program and antispyware program that works amazingly well. I would definitely recommend using this as i run scans weekly for the last several months without ever having a problem. I think its $30-39 for the registry booster program, but if you buy the power suite program its around $80 total.

A
A
Adrian
Feb 17, 2008 8:26 am EST

Regcure thwarts the registry, and erases my CD/DVD drive key. What a useless program; you'd think that with regcure, the program would know what is broken/empty/invalid, as opposed to working devices. Simply ignorant, unintelligable, and a waste.

I received an email to my query, and was given a bunch of automated options on how to fix the issue; and to assign custom cleaning; this is preposterous. A simple resolution would have been in advising me to correct the specific issue; this, to me, is amateur, and pathetic.

M
M
mary kimball
Feb 20, 2008 4:40 pm EST

Ordered product have not arrived! Beware people!

S
S
sherri hall
Feb 21, 2008 6:02 pm EST

paid for virus scan from bank card but nothing worked

J
J
John
Mar 06, 2008 3:26 pm EST

My license with RegCure and xoftspy do not work any more. I tried contacting the company several times and did not receive communication back. I was very happy with the product. A good product should have customer support staff. There is no phone number to call! So dont expect any feedback from this company.

M
M
Milan Kucera
Apr 08, 2008 10:11 am EDT

I have downloaded the RegCure on Friday afternoon. I had (still have?) problem with nv4-disp.dll and reviews recommended RegCure. I ran the 'free' package. It discovered 2240 problems(how come that my box is still running?) and when I asked it to clean up, software 'replied' that it will clean only two groups out of some 8 found, excluding registry problems, etc., unless I 'register'. I tried to register and look! Here it is! No free anymore! Shell out 30 bucks or take a hike. So I shelled out. 3rd party payment company said I should get my license key in the mail. Why didn't I believe when it also said 'within 48 hours'? It wasn't late yet and the software outfit is in Victoria, BC so ther should not have been a problem to e-mail the key even if it wasn't automated. I minimized the screen requiring the license key and peened my e-mail every now and than to get my key. Nothing. So I wrote e-mail asking for it in impatiently. Nothing on Saturday, Sunday. Monday around 9:30 I was really anoyed and looked for a phone contact. Guess what, none, no matter how hard I looked. I googled the company (ParetoLogic Inc.) and got two numbers. No response on either one, just a prompt to leave message. I noted that it appeared like the same guy recorded message on both numbers. I left an angry message on one number pointing out that the delay is ridiculous, that software company should know how to automate this license key mailing after receiving payment. Just when I started recording the same angry message on the second phone, the e-mail with key arrived. I re-run the software (with a different number of errors found - how come?). Plugged in the key and whoosh, all 'errors' disappeared. Finally. I started to work again and guess what. My Inventor comes back with a message that it cannot open. I went to 'repair' it and it took 20 minutes to replace corrupt files from CD1 and from library disk 2. Now Inventor runs. But it gives me a warning that it uses non-approved display driver. So I will have to go again through the re-installation of the driver that is approved. Ok, I can work now. Now I need to paste something ito my Word. Oops, there is an error that needs to be fixed. It would almost open and through a several more error windows refering to macro activation permit being not present (even in new document) it quits. OK, I help myslef with Wordpad, unfortunately all the graphic features that I use Word for are not there. But it runs. Than I need to check some of my hand calcs in Excel - guess what. It has some sort error that needs to be fixed. The same window as poped up during the Word boot. Luckily, Excel loads and I can run my check and even save my file (!). All programs were fine until I have run the RegCure. I just can't wait what is going to crash on me next. I use myriads of software, FEMAP, Ansys, SolidWorks, Catia, if I have to re-install all of this as I had Inventor and will have to Office, I am in for a deal. And imagine, all of this for mere 30 Dollars! What a bargain. On top of this, I did not buy the software, just a license, that is going to expire in one year... I hope my article will help someone to be aware. I do not know where the good reviews are coming from, maybe the sole one-man owner (my guess) of this piece of crap is spending time raving about it on all the review sites to create image that the software is good. I do not know but it certainly does look that way to me. Truly yours.

T
T
Ted
Apr 14, 2008 9:52 pm EDT

After reading your conversation I totaly changed my mind of buying that ### program! Thanks guys, I basecaly was suspicious about it as it sounded 2 sweet, it looks that there are lots of scam-###-program makers wrom garage labs who tackle our money, need to be very carefull what to download..
By the way if anyone gots an experiance? smth happened 2 my PC, C disk shows nearly full, therefore some time ago I had corel and other programs installed up there, now I removed lots of the programs, moved my documents and music away and 20gig disk is still showing full? when I look at the properties of it it shows 19 gig is full, and few hunf=dred megs are available, but when I check the folders one by one I barely have 15 gig, where is my 4 gigs gone? I defragmentet, and checkt it 4 viruses, end scaned it 4 errors, , but still cant find the problem...
would aprociate if anyone would give an advice
regards

N
N
Nitaino
Sep 24, 2008 10:16 pm EDT

OK, here is the scoop! DO NOT BUY NOR DOWNLOAD REGCURE. Do not believe what you see on those other
reviews, probably by them. I had it for a year. You can automatically schedule it to run and each and every time, it will claim to find errors. In fact, you can run it consecutively and time after time, it will claim to have errors.

It expired, I paid for the new subscription and it froze, it did not work. I sent an e-mail to tech support, ZIPPO, nada, no response. I asked for my money, zippo, nada no response. I downloaded Registry mechanic & it works like a charm. DON'T GET RIPPED OFF, DO NOT DOWNLOAD REGCURE!

O
O
ollpeach
Oct 05, 2008 7:33 pm EDT

regcure did not fix my computer. took my money

R
R
rob
Oct 11, 2008 6:43 am EDT

reg cure has done more harm than good for me. it has reported false errors and has never seemed to speed up anything. I tried glary utilities, an awsome package, it never expires, and its free.

J
J
Jim
Oct 26, 2008 2:55 pm EDT

This complaints board is fabulous. I will steer away from regcure. There are registry repair reviews out there that pretend to be by 3rd parties but which are apparently by them. sneaky.

J
J
John Parrish
Oct 30, 2008 9:44 am EDT

I did try this program once a long time ago and enever did get what needed to be fixed, fixed. I then went into my registry and found it took out vital components which was needed to run Windows and other applications. With this, I immediately contacted this company and told them the senario. They told me it was likely that I did something wrong and I have to fix it myself.

It's best to stay away from a company like this. Your best bet is to go to a reputable store that has registry cleaners and use them. Looking for a good registry cleaner online, well you are just asking for trouble. Most of them have spyware, even though they say they don't. Don't be gullible, be smart. Do it yourself.

J
J
John Parrish
Oct 30, 2008 9:52 am EDT

I forgot to mention, I did not spend any money on this product, if I would have, I would be so pissed.

Whoever is thinking about using or better yet buy this thing, don't waste your time or money. It doesn't work and will only cause you grief, plus it will delete the most important components you need.

C
C
CAROL JONES
Nov 15, 2008 7:01 pm EST

I WOULD LIKE TO HAVE MY MONEY BACK AS IT DID NOT FIX MY COMPUTER

F
F
FPSFan
Nov 17, 2008 5:28 pm EST

RegCure has completely fried my internet. It has made nothing work, and now I must reformat and may lost a lot of work I have made in the past few months.

J
J
John
Nov 28, 2008 9:37 am EST

Has poxed up my system as well. I am faced with the same problems plus being overcharged via Paypal at time of purchase - no come back - CAVEAT EMPTOR!

D
D
danleal
Livermore, US
Dec 07, 2008 7:12 pm EST

Product does not work and i got my refund by calling [protected]

H
H
herbert miller jr
cardwell, US
Dec 22, 2008 11:40 am EST

to samantha andrson i went refund put back on my credit card. thank you

H
H
herbert miller jr
cardwell, US
Dec 22, 2008 11:44 am EST

your product did not fix my problem.and i my went my refund put back on my credit card...

Radicalreels
Radicalreels
Little Elm,, US
Dec 27, 2008 12:58 am EST

Say... Has anyone noticed, that when you type an Email to these thieves, it
will not send? Now, what does that tell us? These vultures should all be locked up! This is worse than my ex-roommate downloading porn! I do not understand how they can get away with misleading the public? When will there be LAWS on the greedy freaks on the internet?

Here is the email I wrote to them, that would not send... I think a You Tube Video needs to be posted? Glad to know there are others here too!

Ok... if I download this FREE download... do your FREE scan... Will I have to pay to get it fixed? If so, you people Suck! There should be a LAW on freaks like you! i am already upset, and falling into your little trap you have set up, will really piss me off! I am very well known on YOU TUBE... I also have a reporter channel! I think I need to do a story on how you mislead the public? I can do this, because it is the truth! You will not be able to have my new video removed in any way! UNDERSTAND? RAD

J
J
j00sux
Houston, US
Feb 15, 2009 3:50 pm EST

torrent that ###. why pay for something that you don't even have a cd for. once again, torrent that ###, support the free world. you can look at torrents this way if you are really honest, "try before you buy."

L
L
Lulusavo
Reading, GB
Mar 01, 2009 12:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi well I havve been using this program for over a year with no problems either they cleaned up their act or everyone who has made bad comments about them has been very unlucky. Better still I have renewed my licence with them just yesterday and it still works fine. Parentlogic does not seem to have recognized the new key but I will fix that I am sure with a little troubleshooting, if not I will uninstall it I don't need it anyway.

Please remember I am not in anyway trying to discredit anyone on this forum I am only discussing my experiences.

L
L
Lulusavo
Reading, GB
Mar 01, 2009 1:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ok Now that you have stopped laughing, and hopefully not contacted me to say how stupid you think I am I looked and the subscription has definately been updated. But I am getting a message to upgrade that is easy to fix and it is software at the end of the day I remember having to do the same thing with Norton AV years ago, these things happen. I still maintain I have been using it for a year without any complaint what so ever. Good luck and thanks for the tip on the free software

D
D
david
CA
Mar 16, 2009 2:41 pm EDT

many times I download RegCure, a window opened and running with no close, minimize or restore function.I could not close that window and shutdown my computer, only to unplugged my power cord.

L
L
lee
Sumterville, US
Mar 16, 2009 10:05 pm EDT

My system is working great after installing Regcure... so great that I bought a license for a second computer.. Don't worry about the customer service- I found it excellent. If you don't uncheck the selection on the invoice you will be charged an extra 10.00 for a privacy service. When I explained that I didn't need the privacy feature, they promptly agreed to rebate. True-There's no phone number on the website but it's easy enough to find through Google. When I called and listened to all of the prompts, it was simple to get through to a very nice and helpful service rep. Buy with confidence. The program's easy to use, inexpensive and it works!

J
J
James Taylor
GB
Apr 19, 2009 4:51 pm EDT

I bought Regcure today. It found errors each time I ran it, in the end my pc was dead. I had reinstall XP and all my software again. How come so many say its the best, best it is, rubbish.

P
P
poopoo
Brighton, GB
Apr 25, 2009 4:08 pm EDT

this is a ### app you should try typing Eusing free regestry cleaner in google it is very good and free

H
H
Hate RegCure
US
May 02, 2009 10:57 am EDT

Screw RegCure. Recommended by one of the computer magazine editors whom I no longer trust. It did work more or less but Glary Utilities would find errors after running RegCure. After one year they wanted me to pay for another license. I used another free program Rev Uninstaller to remove every residual bit of RegCure. Computer is a lot more stable. My recommendation is to use Glary Utilities. Glary is a free download and even if it wasn't free it would be worth paying for. Glary will defrag your registry which RegCure will not.

C
C
Canadian user
Vancouver, CA
May 19, 2009 3:42 pm EDT

Bought RegCure a couple fo days ago and ran a registry scan whoch claimed to discover over 4000 errors. After clicking "fix" it fixed it so well that the computer would not shut down. Perhaps a good thing, otherwise it is unlikely that I would have been able to retsart it. Had a backup of the registry and was able to recover. After contacting RegCure help desk they provided a solution wheby you do your fixing in steps. I am reluctant to try it though.

More ParetoLogic reviews & complaints

ParetoLogic - Regcure Software killed my PC! 463
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ParetoLogic - not as advertised 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ParetoLogic - Fraud and lies 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ParetoLogic - Regcure & SafeCart 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ParetoLogic - Invasive Product cannot be Uninstalled 38
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ParetoLogic - HORRIBLE VIRUS ROGUE 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ParetoLogic - virus infection
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ParetoLogic - Can't Remove from Programs 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ParetoLogic - Gave me a 'Trojan' virus! 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. ParetoLogic Contacts

  2. ParetoLogic phone numbers
    +1 (877) 420-7340
    +1 (877) 420-7340
    Click up if you have successfully reached ParetoLogic by calling +1 (877) 420-7340 phone number 0 0 users reported that they have successfully reached ParetoLogic by calling +1 (877) 420-7340 phone number Click down if you have unsuccessfully reached ParetoLogic by calling +1 (877) 420-7340 phone number 0 0 users reported that they have UNsuccessfully reached ParetoLogic by calling +1 (877) 420-7340 phone number
  3. ParetoLogic emails
  4. ParetoLogic address
    1827 Fort Street, Victoria, British Columbia, V8R1J6, Canada
  5. ParetoLogic social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
ParetoLogic Category
ParetoLogic is ranked 41 among 83 companies in the Computer Security category