Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Travel and Vacations ReserveAmerica credit card scam/fraud
ReserveAmerica

ReserveAmerica review: credit card scam/fraud 4

M
Author of the review
6:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 01/29/12 I reserved a campsite with reserveamerica.com. I have reserved campsites with trust and confidence for years with Reserve America. According to their customer service department, the parent company of Reserve America is The Active Network, Inc ., which operates Active.com. Active.com fraudulently took my credit card information and charged a subscription fee of $59.95 to join active.com. No permission was given. After discovering this unauthorized charge on my credit card statement, it took me a great deal of effort to determine what had transpired. A Google search of “active.com complaints” turned up numerous similar complaints from victims all over the united states, not just here in California. Apparently the scam is wide spread. My money was refunded but they had the use of funds, until I called and had the charges reversed. My son was also a victim of this same scam a month earlier but he never figured out the connection between reserve America and active.com. This is a very serious problem, since the only place a California resident can reserve a campsite space at a state park is through Reserve America. Upon calling active.com to have my charges reversed, I asked to speak to a supervisor to discuss the matter. He apologized and tried to convince me that the error was inadvertent and that I had probably accidently pressed and opt in button. This absolutely was not the case and it is my belief that active.com is scamming a large number of people with misuse of secure credit card data. The State Of California should demand that Active.com immediately cease and desist from this activity and a formal investigation into the business practices of Reserve America should be launched.

Keywords:
business practices california resident campsite charges reversed complaints credit card customer service error opt in button parent company reservation secure credit card data state park subscription fee supervisor unauthorized charge victims
More
Send message
Copy link
Report
Helpful? 1 0
Share
Reply
4 comments
Add a comment
J
J
JohnA72
Sacramento, US
1 comments
Send a message
Jun 25, 2012 2:36 pm EDT

Ive been a customer of Active.com fo years. Your problem is that you didnt read. When you are checking out, it clearly asks you if you want to sign up for the Active Advantage membership. If you dont want it, call them and they will credit you. Learn to read when you sign up for something.

More
Copy link
Report
L
L
Lulu7
US
3 comments
Send a message
Jul 13, 2012 2:39 pm EDT

@John, I did read it through and I did say no thanks (I always do and always watch out for that), but they still enrolled me in the advantage member program (even though their website says I'm not enrolled and they couldn't provide me any conformation, not even a membership or account number). They charged my card without my consent or knowledge... I did read... and I did say "no thanks." When I asked them to provide confirmation showing this supposed consent the Active representative replied, "We have your email address and that's all the consent we need." I'm not kidding, they actually said this to me on the phone. The fact that they have my bank account information and email address from the race somehow proves that I willingly signed up. I am angry.

More
Copy link
Report
N
N
Nick54321
US
1 comments
Send a message
Aug 20, 2018 5:14 pm EDT

A charge of $9.95 to make res. A charge of $9.95 to cancel plus the original $9.95 for making the reservation. The campsite was $20.00. It cost $20.00 to cancel. These guys suck!

More
Copy link
Report
U
U
upintherockies
Denver, US
1 comments
Send a message
Oct 23, 2022 3:22 am EDT

I paid my $18 to stay at Bottomless Lake State Park. Reserve America states the park has showers, THEY DO NOT! This is the only reason that I came here! They need to not state something that isn't true! And I might add, as a taxpayer owned facility it should cost nothing...oh that's right, only the wealthy are alowed to use the parks!

More
Copy link
Report

More ReserveAmerica reviews & complaints

ReserveAmerica - active advantage membership
ReserveAmerica - cancellations
ReserveAmerica - not a trustworthy company!
ReserveAmerica - cancellation policy
ReserveAmerica - camping reservations
ReserveAmerica - advertising campaign
ReserveAmerica - Refund for a cancelled reservation never received
ReserveAmerica - No Camp sites available
ReserveAmerica - Terrible since site update 6/05/2023
ReserveAmerica - Cancellation Policy
View all ReserveAmerica reviews and complaints

  1. ReserveAmerica Contacts

  2. ReserveAmerica phone numbers
    +1 (907) 269-8400
    +1 (907) 269-8400
    Click up if you have successfully reached ReserveAmerica by calling +1 (907) 269-8400 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (907) 269-8400 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (907) 269-8400 phone number 1 1 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (907) 269-8400 phone number
    Alaska State Parks
    +1 (877) 879-2741
    +1 (877) 879-2741
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 879-2741 phone number 6 6 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 879-2741 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 879-2741 phone number 3 3 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 879-2741 phone number
    33%
    Confidence score
    Arkansas State Parks
    +1 (888) 572-7237
    +1 (888) 572-7237
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 572-7237 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 572-7237 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 572-7237 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 572-7237 phone number
    Colorado Parks and Wildlife
    +1 (877) 612-1100
    +1 (877) 612-1100
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 612-1100 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 612-1100 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 612-1100 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 612-1100 phone number
    Connecticut State Campgrounds
    +1 (877) 987-2757
    +1 (877) 987-2757
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 987-2757 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 987-2757 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 987-2757 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 987-2757 phone number
    Delaware State Parks and Tours
    +1 (877) 879-3859
    +1 (877) 879-3859
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 879-3859 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 879-3859 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 879-3859 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 879-3859 phone number
    Florida Forest Service
    +1 (888) 622-9190
    +1 (888) 622-9190
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 622-9190 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 622-9190 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 622-9190 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 622-9190 phone number
    Florida State Campgrounds
    +1 (800) 864-7275
    +1 (800) 864-7275
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 864-7275 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 864-7275 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 864-7275 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 864-7275 phone number
    Georgia State Parks & Historic Sites
    +1 (888) 778-4520
    +1 (888) 778-4520
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 778-4520 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 778-4520 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 778-4520 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 778-4520 phone number
    Idaho Department of Parks and Recreation
    +1 (800) 246-5082
    +1 (800) 246-5082
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 246-5082 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 246-5082 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 246-5082 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 246-5082 phone number
    Illinois State Parks
    +1 (877) 463-6367
    +1 (877) 463-6367
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 463-6367 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 463-6367 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 463-6367 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 463-6367 phone number
    Indiana Department of Natural Resources
    +1 (866) 876-6730
    +1 (866) 876-6730
    Click up if you have successfully reached ReserveAmerica by calling +1 (866) 876-6730 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (866) 876-6730 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (866) 876-6730 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (866) 876-6730 phone number
    Iowa State Parks
    +1 (888) 778-5340
    +1 (888) 778-5340
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 778-5340 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 778-5340 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 778-5340 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 778-5340 phone number
    Kentucky State Parks
    +1 (877) 226-7652
    +1 (877) 226-7652
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 226-7652 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 226-7652 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 226-7652 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 226-7652 phone number
    Louisiana Office of State Parks
    +1 (877) 620-2267
    +1 (877) 620-2267
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 620-2267 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 620-2267 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 620-2267 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 620-2267 phone number
    Massachusetts State Campgrounds
    +1 (866) 393-4880
    +1 (866) 393-4880
    Click up if you have successfully reached ReserveAmerica by calling +1 (866) 393-4880 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (866) 393-4880 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (866) 393-4880 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (866) 393-4880 phone number
    Mississippi Wildlife Fisheries & Parks
    +1 (866) 648-7772
    +1 (866) 648-7772
    Click up if you have successfully reached ReserveAmerica by calling +1 (866) 648-7772 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (866) 648-7772 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (866) 648-7772 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (866) 648-7772 phone number
    Montana State Parks
    +1 (888) 232-2593
    +1 (888) 232-2593
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 232-2593 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 232-2593 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 232-2593 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 232-2593 phone number
    New Hampshire Division of Parks and Recreation
    +1 (877) 664-7787
    +1 (877) 664-7787
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 664-7787 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 664-7787 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 664-7787 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 664-7787 phone number
    New Mexico State Parks
    +1 (800) 777-9644
    +1 (800) 777-9644
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 777-9644 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 777-9644 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 777-9644 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 777-9644 phone number
    New York
    +1 (877) 722-6762
    +1 (877) 722-6762
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 722-6762 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 722-6762 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 722-6762 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 722-6762 phone number
    North Carolina State Parks
    +1 (866) 647-0971
    +1 (866) 647-0971
    Click up if you have successfully reached ReserveAmerica by calling +1 (866) 647-0971 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (866) 647-0971 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (866) 647-0971 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (866) 647-0971 phone number
    Ohio State Parks
    +1 (800) 452-5687
    +1 (800) 452-5687
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 452-5687 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 452-5687 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 452-5687 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 452-5687 phone number
    Oregon State Parks
    +1 (888) 727-2757
    +1 (888) 727-2757
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 727-2757 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 727-2757 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 727-2757 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 727-2757 phone number
    Pennsylvania State Parks
    +1 (877) 422-6757
    +1 (877) 422-6757
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 422-6757 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 422-6757 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 422-6757 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 422-6757 phone number
    Rhode Island
    +1 (800) 322-3770
    +1 (800) 322-3770
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 322-3770 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 322-3770 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 322-3770 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 322-3770 phone number
    Utah State Parks and Recreation
    +1 (800) 933-7275
    +1 (800) 933-7275
    Click up if you have successfully reached ReserveAmerica by calling +1 (800) 933-7275 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (800) 933-7275 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (800) 933-7275 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (800) 933-7275 phone number
    Virginia
    +1 (888) 947-2757
    +1 (888) 947-2757
    Click up if you have successfully reached ReserveAmerica by calling +1 (888) 947-2757 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (888) 947-2757 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (888) 947-2757 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (888) 947-2757 phone number
    Wisconsin Department of Natural Resources
    +1 (877) 996-7275
    +1 (877) 996-7275
    Click up if you have successfully reached ReserveAmerica by calling +1 (877) 996-7275 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (877) 996-7275 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (877) 996-7275 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (877) 996-7275 phone number
    Wyoming State Parks
    +1 (512) 389-8900
    +1 (512) 389-8900
    Click up if you have successfully reached ReserveAmerica by calling +1 (512) 389-8900 phone number 0 0 users reported that they have successfully reached ReserveAmerica by calling +1 (512) 389-8900 phone number Click down if you have unsuccessfully reached ReserveAmerica by calling +1 (512) 389-8900 phone number 0 0 users reported that they have UNsuccessfully reached ReserveAmerica by calling +1 (512) 389-8900 phone number
    Texas State Parks
    More phone numbers
  3. ReserveAmerica emails
  4. ReserveAmerica address
    18 Division Street, Suite 213, Saratoga Springs, New York, 12866, United States
  5. ReserveAmerica social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
ReserveAmerica Category
ReserveAmerica is ranked 43 among 518 companies in the Travel and Vacations category
#41 Vegas.com Vegas.com #42 IberoStar IberoStar #43 ReserveAmerica ReserveAmerica #44 Extended Stay America Extended Stay America #45 Pilot Company Pilot Company
ReserveAmerica Alternatives
Santa Ana Wheel 16 reviews Costa Rica Guide, Pacific Trade Winds 14 reviews Scooterbug 2 reviews Super Travel 1 review Mozio 1 review