Resort Cancellation Services’s earns a 3.0-star rating from 18 reviews, showing that the majority of clients are somewhat satisfied with timeshare cancellation process.
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Scam. Avoid at all costs
Listen to them talk. Do they sound just like the person that sold you your timeshare? They will do nothing but take your money. No refund phone calls. If you recently signed you have a 10 day cancellation time, Florida law and included at the bottom of the contract. They won’t answer any call or email to cancel. Just email them to cancel and file a claim with your credit card company. Include the contact with the cancellation clause and signed date. Credit card company will refund the money within 10 days usually.
Recommendation: Run away
Don't do business with them!!
So my mom has been receiving calls from several companies that are willing to "help sell" your timeshare which she never asked for. Finally, she decided to listen to one of them and see what they were about. RTS provided her with a whole speech about how they could assist her with relieving her of her TS and the possible price of what they could "sell" it for.
On 3/25/24 she received a call back from them asking if she reviewed the email which she couldn't locate which was in her spam box, She was then told by Maria T Inventory Director, she would call her back. My mom expressed her uneasiness about signing up with them and decided she wasn't going to do it. Maria T called her back and my mom and I advised her that she (my mom) would not be moving forward and would need more time to think about it, At this point, Maria told my mom "Well you wanted in 5 minutes ago" and was trying to convince her to move forward. I then advised Maria that my mom SAID NO and to stop trying to convince her but she kept trying to pull my mom in. At that point, I told her to hang up. Why would we want to do business with a company that cannot be understanding when someone changes their mind? As long as I am around, I will never allow my parents to do business with them EVER!
Recommendation: STAY AWAY
Scam Avoid This Company (Service Never Received)
One star is too much. In reality, this is a company that is dedicated to daily scams. They offered me a service that was never received and they placed your property on a website that practically does not exist because the advertising they do is poor. They also tell you that they need at least 90 days to sell your property and it is a lie since their business is not to sell your resort, it is just to take your money
If you call by phone, they never answer, and in that game the 10-day cancellation guarantee expires for your money back.
Don't be a victim of these scammers. They must be reported to the police department.
Recommendation: Never Use otherwise you will lose your money
Being a timeshare owner for 15 years, I used my week maybe twice in 15 years
Being a timeshare owner for 15 years, I used my week maybe twice in 15 years. Tried selling it, renting it with a few outfits and only one successful… Resort Cancellation Services. They help me out of my timeshare noose. Thanks RCS!
The complaint has been investigated and resolved to the customer's satisfaction.
Paul you did a great job as promised assisting me with the timeshare rental and sale process. I would recommend giving this company a try. Thank you for all your help.
My name is Mr Prentice *** Sr I'm timeshare Free thanks to RCS. Their Process is Quite Effective.Thank you RCS For your help!
Its been over a year and have not received any updates or progress reports. All I know is they took 500 dollars from me towards a promotional. I'm not happy with this company at all.
I would like to say Thank You to Paul for your help with my timeshare
I would like to say Thank You to Paul for your help with my timeshare. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. He did and now I'm finally timeshare free. It was a quick sale just as promised. Thanks RSC.
fraud, scam liars, do not give your money to this company. I trusted them i paid them almost 1800 gave me a 10 months time frame and said I would get my money back liars. I had 0 offers and the ten months are up. When I called them to ask them to give my money back, they said that, that's not what is in the contract and they can only update my listing and added to the priority list. I want my money back. liars scam 100% . Not one offer. What a joke.
We signed up for RCS over one year ago and paid them $3000 to sell or cancel our timeshare and never got any phone calls or services. We left numerous messages with customer service but still no response. Steer clear of this business bc they will take your money and ghost you.
We signed up for RCS over one year ago and paid them $3000 to sell or cancel our timeshare and never got any phone calls or services
We signed up for RCS over one year ago and paid them $3000 to sell or cancel our timeshare and never got any phone calls or services. We left numerous messages with customer service but still no response. Steer clear of this business bc they will take your money and ghost you.
I would like to say Thank You for the getaway vacation offer. My family had a great time in Orlando. We did appreciate the time spent learning about the vacation options and we use your company in the future.
I must say I recommend Resort Cancellation Services to anyone that have a timeshare and wants OUT. It took about 7 months to sell and be free of high maintenance fees every year and I made MONEY out of it.
Super pleased with this company, was out of my timeshare before I knew it. It was quick and easy.. thanks for helping me out.
I had the opportunity of speaking with Alexander **** concerning the sale and rental of my Bonnet Creek property
I had the opportunity of speaking with Alexander *** concerning the sale and rental of my Bonnet Creek property. He was very informative about the procedures I would have to take in working with CRS. Real easy to talk with and answered my important questions. Larry *** from Ok
The complaint has been investigated and resolved to the customer's satisfaction.
Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. Definitely would recommend!
We signed up with RCS January 2022 for them to help us get out of our timeshare. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. After 7 months we are now timeshare free. Thank You Mala for helping us through the process. Thank you so much RCS.
We signed up with RCS January 2022 for them to help us get out of our timeshare
We signed up with RCS January 2022 for them to help us get out of our timeshare. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. After 7 months we are now timeshare free. Thank You Mala for helping us through the process. Thank you so much RCS.
I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare
I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare. I am no longer a timeshare owner. The representative Austin was straightforward and he was awesome dealing with my concerns. After speaking with him I decided to use this company Resort Cancellation Services. It was simple as described. I would love to say Thank You so much for your help.
The complaint has been investigated and resolved to the customer's satisfaction.
My husband and I have tried to sell the 4 timeshares we had
My husband and I have tried to sell the 4 timeshares we had. We have paid 3 other companies with no results. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. We finally found a legitimate company who does exactly what they say! How refreshing to find that in the timeshare industry! Thank you RCS and thank you Tetesa!
The complaint has been investigated and resolved to the customer's satisfaction.
This company is a fraud, do not give your money to this company
This company is a fraud, do not give your money to this company. I trusted them to advertised my time share in Las Vegas. They gave me a 10 months time frame or I could get my money back. I had 0 offers and the ten months are up. When I called them to get my money back, they said that, that's not in the contract and they can only update my listing and added to the priority list. I want my $1795.00 back.
The complaint has been investigated and resolved to the customer's satisfaction.
RCS worked tirelessly to get my family out of our Festiva Resort timeshare
RCS worked tirelessly to get my family out of our Festiva Resort timeshare. I had a fast-acting agent that got us out of our timeshare in 4 months! I couldn’t get this done with any other company, most took my money and ran, not RCS! I am more than thrilled to use our now extra income on living it up in the Sunshine State! Thank you so much to everyone who worked on getting this done, we’re very grateful! -Destiny
The complaint has been investigated and resolved to the customer's satisfaction.
fraud, scam liars, do not give your money to this company
fraud, scam liars, do not give your money to this company. I trusted them i paid them almost 1800 gave me a 10 months time frame and said I would get my money back liars. I had 0 offers and the ten months are up. When I called them to ask them to give my money back, they said that, that's not what is in the contract and they can only update my listing and added to the priority list. I want my money back. liars scam 100% . Not one offer. What a joke.
My husband and i purchased a timeshare three years ago, I felt mislead by the resort, they told us we could use it every year anytime, it turns
My husband and i purchased a timeshare three years ago, I felt mislead by the resort, they told us we could use it every year anytime, it turns out we could only use it in the summer time one week every other year, my maintenance fees have became excessive,i have tried to sell it twice and have got taken by these resale companies. I did my research and came across Resort Cancellation Services, they held my hand,giving us updates all the way. My timeshare was successfully canceled,now I'm out of all future payments,maintenance fees and mostly we are timeshare free. Thanks again RCS.
The complaint has been investigated and resolved to the customer's satisfaction.
Started process in May, the person we dealt with Marc *** was very good for about 2-3 weeks keeping us updated on our timeshare and what
Started process in May, the person we dealt with Marc *** was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. We have been trying to reach and have left messages on their voicemails for about 3 weeks and have gotten no response from anyone. Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. Which so far have not returned call...I'm starting to wonder if their still in business. ?
The complaint has been investigated and resolved to the customer's satisfaction.
I had the privilege of speaking with Shane about my issues related to the Timeshare scam I experienced
I had the privilege of speaking with Shane about my issues related to the Timeshare scam I experienced. After nearly 3 years of making payments and not being able to book as promised, I contacted Resort Cancellation Services. Shane explained the process, followed up with me serval times and reviewed my records. Nick made efforts to resolve my situation and it became clear that he is the person that I found success in ending this nightmare. Since that time, I have not received any letters and it is documented in the courts that i am no longer a timeshare owner. Thanks Shane and your wonderful team! Sincerely, Rich from Missouri
RCS called me in December and offered to sell our timeshare with HICV
RCS called me in December and offered to sell our timeshare with HICV. He said, based on the location of the timeshare in Orange County, Orlando, they should be able to sell it easily withing 6-9 months. He said they will refund the money if they cannot sell it in that timeframe. He showed me the ComplaintsBoard.com website with no customer complaints. But once I paid them the money, they stopped responding to calls. It has been one year and no response from them. After several attempts, I finally got on a call with customer service. They refused to give any refund nor provide any proof that they made an attempt to sell it or of any offers. All their positive reviews on ComplaintsBoard.com are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. This is all a scam. Don't waste your money on these scammers.
The complaint has been investigated and resolved to the customer's satisfaction.
I was contacted by resort cancellation services about the sale of our timeshare
I was contacted by resort cancellation services about the sale of our timeshare. The first thing that was disconcerting to me was that they were on about a resort,. a Westin resort that was 115 away from our resort. Translation, not the same resort and in a totally different county. They then tried to show me the sales of my property. I said I saw none and he finally was able to find the right resort. Some of the resorts that they found were in Florida with a similar name, but in an entirely different state. When he found the only one sale. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. They gave me a number originally that I knew was totally incorrect of $27,000. However when he finally got the appropriate timeshare, then they gave us a much better number. We then asked as when was the last sale and how often were there sales? That is when they gave me to the Closer who previously introduced himself as the accountant. They were getting the wrong resort again as this one was in Florida, He then gave the one he thought was ours because it was in California, but this resort was in Northern California. This Closer was mean and nasty. He treated us as if we were stupid like we were children. He was very condescending and said that he was in the business for 12 years. Yet, resort CS has only been in business for 4 years. A bit of a of incongruency?! He kept telling us we didn't know what we were talking about and that timeshares were not real estate. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. I am posting this to be warning to other people as to be careful because their ideas may be good, but their presentations are greatly lacking.
The complaint has been investigated and resolved to the customer's satisfaction.
Resort Cancellation Services Complaints 0
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Is Resort Cancellation Services Legit?
Resort Cancellation Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Resort Cancellation Services has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Resortcancellationservices.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Resortcancellationservices.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Resortcancellationservices.com you are considering visiting, which is associated with Resort Cancellation Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
About Resort Cancellation Services
One of the key reasons why Resort Cancellation Services stands out is its commitment to customer satisfaction. The company understands that unforeseen circumstances can arise, leading to the need for cancellation or modification of resort bookings. Whether it's due to personal emergencies, changes in travel plans, or any other reason, Resort Cancellation Services is dedicated to helping customers navigate the often complex and frustrating process of canceling their reservations.
The team at Resort Cancellation Services is comprised of experienced professionals who possess an in-depth understanding of the resort industry. They are well-versed in the policies and procedures of various resorts, enabling them to effectively communicate with resort management on behalf of their clients. This expertise ensures that customers receive the best possible outcome when it comes to canceling their bookings, minimizing any potential financial losses.
Resort Cancellation Services takes pride in its ability to handle cancellations swiftly and efficiently. The company recognizes the importance of timely resolution, as customers may be seeking refunds or alternative arrangements. By leveraging their industry knowledge and established relationships with resorts, the team at Resort Cancellation Services works diligently to expedite the cancellation process, ensuring that customers receive prompt assistance and resolution.
Furthermore, Resort Cancellation Services maintains a high level of transparency and professionalism throughout the entire cancellation process. They provide clear and concise communication, keeping customers informed about the progress of their cancellation requests. This open line of communication helps alleviate any concerns or uncertainties customers may have, instilling confidence in the services provided by the company.
In addition to their exceptional cancellation services, Resort Cancellation Services also offers valuable advice and guidance to customers. They understand that navigating the intricacies of resort policies can be overwhelming, especially for those unfamiliar with the industry. As such, Resort Cancellation Services goes above and beyond to educate and inform customers, ensuring they are well-equipped to make informed decisions regarding their resort bookings.
Overall, Resort Cancellation Services is a trusted and reliable company that provides top-notch cancellation services for resort bookings. With their commitment to customer satisfaction, industry expertise, efficient handling of cancellations, transparent communication, and valuable guidance, Resort Cancellation Services is the go-to choice for anyone in need of canceling their resort reservations.
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Resort Cancellation Services Contacts
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Resort Cancellation Services phone numbers+1 (866) 663-2632+1 (866) 663-2632Click up if you have successfully reached Resort Cancellation Services by calling +1 (866) 663-2632 phone number 0 0 users reported that they have successfully reached Resort Cancellation Services by calling +1 (866) 663-2632 phone number Click down if you have unsuccessfully reached Resort Cancellation Services by calling +1 (866) 663-2632 phone number 0 0 users reported that they have UNsuccessfully reached Resort Cancellation Services by calling +1 (866) 663-2632 phone number
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Resort Cancellation Services address3670 Maguire Boulevard Suite 100, Orlando, Florida, 32803, United States
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Resort Cancellation Services social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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