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CB Unauthorized Charges 11950 Sw Garden Place

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5:42 am EDT
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11950 Sw Garden Place credit card charge

hello my name is brenda cross and i am complaining because the company above has just taken off 115 dollars from my account and i have no idea who it is or why they are taking my money if u could please answer these questions for me i would be grateful thank you very much!

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Update by wilmacross
Apr 12, 2011 11:58 am EDT

yes i will be sure to repost once i finally figure out exactly who it was. what u said about t mobile does make sense because i recently had an iwireless cell phone stolen from me and it is an iffliate with tmobile so it is very possible that it could be from a prepaid phone company. thank you for that bit of info it just might be very helpful not only in finding my money but in finding out who stole my phone!

Update by wilmacross
Apr 10, 2011 3:54 am EDT

thank you very much to everybody that left a comment. i appreciate the help on figuring this thing out. Its sad that people have to take money that doesnt belong to them and we wonder why the world is the way it is if the person that took my money is reading this i just want u to realize that the money you just took was money to pay my bills in order for me and my 3 CHILDREN to have electricity so yea thanks alot I hope you feel real good about urself takin money from kids!

Update by wilmacross
Apr 08, 2011 3:29 pm EDT

how do i contact them when all it shows on my account is garden place and the charge ? who do i contact?

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Patty Hillman
Portage, US
May 08, 2013 2:28 pm EDT

hi i was chage 32.60 on my account it says [protected] sw garden pla porland i dont know them need get this back in my account so how do i do that please let me know ty

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sikha_rustagi
IN
Apr 02, 2011 7:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You have to talk that company and ask all your queries about this issue that what was happen and you can also complaint to Consumer voice, register your complaint online at this url http://www.consumer-voice.org/legal-advise.aspx
Contact Number: 011-[protected] (D), [protected]

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4:20 pm EST
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11950 Sw Garden Place Credit Card Ripoff

My wife noticed a strange charge for $25.00 on our Master Card originated by "11950 SW Garden Place" and asked me what it was. I didn't recognize it either, so we began investigating. GOOGLE brought us to this page where we saw several [redacted]s of fraudulent charges, all of which track back to 11950 SW Garden Place as some sort of ATT cellular blling operation. Since our cellular service is thru BOOST, not ATT, so we didn't make a ATT-BOOST connection at that time.

Because we believed the charge to be fraudulent, we notified our credit card company. They recognized the billing signature as one they receive many complaints about, immediately cancelled that credit card, and issued a new one with a different number. Express delivery for our replacement cards cost us $8.00.

Then, in reviewing our BOOST Mobile account online, we found that a balance of $28.20 on one of our two accounts had been zeroed out and exactly one minute later, our credit card had been charged another $25.00 -- apparently the same $25.00 we were trying to get answers for when this all started.

Nowhere in BOOST's autopay by credit card did they mention using a third party to actually collect the payments - however, they do -- enter Vesta BOOST at 11950 SW Garden Place in Portland OR.

Long story short, despite BOOST representative's full assurance when we shifted to them that neither our deposits nor our minutes would ever expire, we were told today by BOOST that both expire every 90 days. When I tried to close both accounts, I was told that BOOST does not close accounts - rather, when the deposit runs out without being refilled, the account automatically expires.

The fact a BOOST representative told us what he did, neither BOOST customer service nor BOOST billing was willing to make things right with us.

So - BOOST and VESTA BOOST ripped us off for a total of $82.00 (including that $8.00 express delivery fee for replacement credit cards).

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mammin88
Chicago, US
Feb 15, 2010 5:39 pm EST

It is very irksome to hear these stories of companies that cheat consumers out of their money like this. But to be completely honest all major companies like boost use a third party lender in order to process transactions, so it is always better to be very cautious when giving out any account or credit card information to pay for bills or certain items. I had a similar situation with Blockbuster that was a very long and tedious process. Fortunately though I got reimbursed all the charges by disputing this with my bank. Coming out of that situation I have just learned that sometimes it is just better to pay cash or make your payments online only if you have the option that they will not save your credit card information, and absolutely never set your account up for automatic withdrawal! Sorry about your problems Fairfax, if I were you I would try filing a dispute for the charges with my credit card company because you did not authorize the charges! Good Luck!

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7:33 pm EDT
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11950 Sw Garden Place credit fraud

I used a credit card to pay for a moving company (All My Sons Moving and Storage) in Orlando, FL. The next morning there were over 60 charges to Orlando Utility, and one for $107.00 to 11950 SW Garden Place. I canceled the card and am in the process of filing a complaint with the Bank of America.

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Vesta eCustomer Support
US
Sep 23, 2009 5:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com
or call toll free [protected]. A representative will be glad to assist you.

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12:54 pm EST
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Does anyone have a phone # for these jerks or the name of the company ? I wish I i would really like to know how they got my card #

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I noticed they charged my debit ATM credit card 4 times for $26.75 each time. I contacted my bank and the charges were reversed. My bank stated they had a number of complaints regarding this company and fraud. I was reimbursed within days. My bank asked me if I would sign a complaint / testify if called upon to do so, my unequivocal answer - yes! My...

Read full review of 11950 Sw Garden Place and 4 comments

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