Asset Campus Housing reviews and complaints

Asset Campus Housing is unprofessional and lack any compassion. They are next to impossible to communicate with. Onsite magnager is very moody. Beware of signing a lease with them. Once you do they lack any level of customer service. It's like a dictatorship. If you question anything or have an issue you are answered on their terms and with a bad attitude. They didn't deliver on advertised amenities at a new property. Property was dirty and unfinished at move in, complete with bugs and even dirt dobber nests.

Update 7/17 - They're offering me a $100 credit for the month I lost of living in my apartment due to the broken a/c and cockroaches. Also, as I was moving out on July 15, the a/c they had JUST fixed broke again. This place is a joke.

On June 22, my a/c broke. I reported the issue on the morning of June 23, and heard nothing until June 28 when I called the office to see if they had fixed my a/c. They hadn't even looked at my maintenance request. After that, they put a portable fan in my apartment. It cooled down the bedroom area, but nothing else. I still could not live there because the living room and bathroom areas were extremely hot, and doing anything like cooking or running the dryer made it 10x worse. The a/c then was not fixed until July 5. I finally was able to get back into my apartment yesterday, and come to find out that because of the elevated temperatures from them not fixing my a/c for almost two weeks, I now have a cockroach infestation.
I have lost a good amount of food, dog food, and some of my appliances that the roaches crawled into now. I have not been able to live at my place since June 23, and have been having to drive 45 minutes every day to work and back because the only place I can stay other than my apartment is several towns over. I have reached out to the apartment manager, asked to end my lease and get my rent for July back, and was told she would have to wait until her regional manager is back in town to ask. I have called the regional manager, left a voicemail and her voicemail said she would be with me within 24 hours, and never heard back. I have called the regional VP for my area and got voicemail and have not heard anything back.
I am at the point where if I don't get to speak to someone today about getting my July rent back, I'm going to call the city health department and ask them to come inspect. It is completely unreasonable to go 2 full weeks without a/c (especially when the first week they just didn't bother to check maintenance requests), and now to have lost food, dog food, and appliances because the roaches were enjoying the warm temps in my non-a/c-ed apartment is just icing on the cake. I can't cook in my apartment currently because the roaches are mostly in my kitchen area, and any kind of movement or anything rustles them up from behind the stove/cabinets. My lease is over July 31, and as such I've been packing up my apartment. They are making their way into my boxes of stuff that's already been packed.
All I have wanted is to get out of my lease, get my money back for July rent since I haven't been able to live there and definitely won't be able to live there with a roach infestation, and NOBODY WILL EVEN RETURN MY PHONE CALLS.

I wanted to get the flat or room for students from the company Asset Campus Housing. I provided all necessary info and the rep told me that they would need time to decide. After that they didn’t communicate with me. I waited 2 months, but no one from this company really tried to reach me. I have no idea what to do now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

The company Asset Campus Housing helped students to get accommodation. I filled the form on the website and waited for the phone call from them. After couple of days the rep called me and told that there wasn’t any free place for me, but he told that I would get it soon and I needed to be more patient. My friend, who applied as well, already good the flat, but I still haven’t received any info or phone call from them. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?