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3:43 am EDT

Auto Tech Faulty clutch

In the middle of January 2016 my car broke down and my roadside assistance towed my vehicle (Hyundai Getz 2007) to Auto Tech in Booysens. The manager..Kuanu said that my clutch needed replacing and would phone me later in the day. He contacted me and said that the quote was R7200 to replace the clutch. I told him to go ahead. 2 days later I picked up my car and queried why it was so expensive. he said that I had to have my wheel bearings changed as well. I yold him that I had brand new bearing put in a month ago. I asked to see the old bearings. He said "he could not find them". I went home and the next morning when I reversed my car I noticed a puddle of oil on my garage door. On the way to take my car back with this problem my car kept slipping out of 5th gear. Keanu said that it was because I had an oil leak coming from the gearbox (a problem I never had before). I left it at the shop for the day and I fetched my car that night. Same problem...gear box oil leak and slipping out of gear. After the 4th time of taking it back with the same problem I sat there the whole day to make sure they worked on my car (the last couple of times I collected car it was parked in the exact spot I had left it). A couple of weeks ago my car started jerking in first gear (this is the symptoms of what happened the first time when the clutch was faulty). I took my car to Hyundai and they checked and said I need a new clutch. I told them I had a new one put in around January and they said this is impossible. I went back to Auto tech this morning and they have closed down. The shop next door said that they closed and moved in 1 day (and even sold cars from their business just before closing). I want my money back off them. How do I find the owners of this establishment. The shop next door said that these same people do this all the time. They move premises between JHB and Pretoria and open under different names. Can anyone help me.

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Update by Suephillips
May 23, 2016 3:45 am EDT

I just need help

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1:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Auto Tech Vehicle repair

Full name
Edgar
E - mail
Edgar. [protected]@triplestracers. Co. Za
Phone number
[protected]
Alternate phone number
[protected]
Address
32 flora road comotonville naturena
City
Johannesburg
Province
Gauteng
What is your story ?
I took my vehicle to auto tech at 74 booysens road booysens. I had to get my flywheel schemed which would've cost me r850. 00 as per the manager. He told me that the car will be ready to go by the next they. He contacted me the next day with a bit of a bad news. My fly wheel needed to be replaced. I agreed to the job which he quoted me r9000. 00 for almost two weeks went by and i still didn't received my car back. Finally the manager of auto tech contacted me to come and collect the vehicle on saturday i picked up the vehicle from him and i only drove monday with the vehicle and monday evening the car wouldn't select gear (A problem i didn't experienced before.) i phoned and he told me not to worry it must be the clutch and it will be replaced as it's still under warranty. I waited 4 days for them to come and collect the vehicle i finally got tired of waiting and took the car to them at my own expense. They took another 7 days the fix the vehicle cause the clutch kits he's been getting from his supply were defected. I collected the vehicle the 7th day on a saturday again i only drove one day and the gears wouldn't select again i drove straight to autotech and they promised me i would get the vehicle back the next day that was on monday [protected] i went to them yesterday to find the car still parked outside the same way i parked it 3 days ago and now they telling me their too busy my car have to wait i told them i month ago i need the vehicle to go on a long distance trip and up until today i had no joy with them.

Please can you assist me lets expose them cause as i was standing their a lot of people was complaining and the only thing they said was that the manger was fired and they will try and sort out the problems but with no resolution. I met more than 5 people who has been scammed by auto tech.

Regards
Edgar
When did it happen ?
[protected]
How did you try to solve your problem ?
With the company owner with no joy
Do you have supporting documents, receipts, etc ?
Yes
Please attach documents here
56dff68ee654a - autotech. Pdf

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