Avanquest reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Avanquest
Welcome to our customer reviews and complaints page for Avanquest. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Avanquest.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Avanquest's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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dishonest practices
Avanquest and Driver-Soft both sell Driver Genius, a computer-driver-update program. However, Avanquest refuses to honor Driver-Soft's promise to provide a free upgrade to the next version within one year and refuses to divulge its relationship to Driver-Soft. Its top managers, Roger Bloxberg, Roger Politis and Bruno Vanryb, have ignored my messages on thi...
Read full review of Avanquest and 1 commentBad service
After installation on both a desktop and laptop the same problems occurred on both. Avanquest customer support has been non-existent. I have never been contacted despite numerous complaints. Calling tech support is even worse as they refuse to admit it might be the product, always saying that it is a computer problem (same problem on both) and refusing to offer help in any way. I have used this product and updates for four years and now this. Bad, bad people.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Horrible interaction with staff (won't call them customer support, because they certainly don't!)
I'm in the UK. I don't know where there staff are. Probably on some foreign holiday. They certainly 'ain't in the office 'cos no one ever answers a phone for sales! How do they stay in business?
From someone trying to spend money
I have lodged several complaints with Avanquest's PowerDesk Pro-7 only to receive negative responses from Tech Support. Their basic response is, "It will take a code rewrite to fix this problem." Well; Duh! Rewrite the code and put out a good product instead of crappy code.